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Time Warner Changes to Terms of Service Could Allow Metering, Tiers

in Net Neutrality by

WASHINGTON, June 1, 2009 – Consumer advocacy groups are gearing up for another fight with Time Warner Cable after the internet provider quietly updated its terms of service with language that critics have pounced on as a harbinger of future metering and usage caps.

Time Warner subscribers received an updated copy of the terms of service on their most recent bills –  which contained the changes. But the offending provisions came to light Monday after circulating through the blogosphere over the weekend.

The new changes come only months after Time Warner scrapped plans to institute bandwidth caps on customers, reportedly after pressure from Sen. Chuck Schumer, D-N.Y.

In addition to representing the company’s home state, Schumer sits on the Senate Judiciary Committee.

Congress, the Federal Communications Commission and Federal Trade Commission should investigate Time Warner’s practices, Public Knowledge Founder Gigi Sohn said in a statement. Inquiries would determine “the extent to which [the policies] hamper the free flow of information online, and to which they are anticompetitive,” she said.

Time Warner’s previous promise to NOT institute bandwidth caps, combined with the recent changes in terms of service, could also constitute deceptive trade practices, Sohn said.

Free Press Policy Director Ben Scott said Time Warner executives should “rethink their strategy” if the “quiet and ambiguous online update is what they meant by consumer education.”

A spokesman for Time Warner had not yet responded to inquires at our deadline.

Andrew Feinberg rejoined BroadbandBreakfast.com as Managing Editor in late 2016 after working as a staff writer at The Hill and as a freelance writer. He worked at BroadbandBreakfast.com from its founding in 2008 to 2010, first as Reporter and then as Deputy Editor. In addition to covering the White House for Russia's Sputnik News - and from which he publicly departed - he has covered tech and telecommunications policy in Congress and at federal agencies for Communications Daily, FastCompany.TV, Mashable and Washington Business Journal.

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