Comcast Constant Guard Seeks to Inform Consumers About Virus Infections

Broadband Updates, Broadband's Impact October 11th, 2009


Comcast recently announced a new security program soon to be released to their costumers, dubbed Comcast Constant Guard. This automated message service informs the consumers if Comcast believes that their internet connection is infected by malware, specifically “bots.”

If so, a message will is sent to consumer about a possible virus infection, together with a link there to Comcast’s security web site – and instructions for removing the malware from the consumer’s computer. Comcast is also offering a toolbar with “spyware detection and removal, a pop-up ad blocker, anti-phishing software and anti-spam protection for email.”

The trial run for this program began on Thursday. Such internet notifications are expected to replace phone calls to consumers.

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