Archive for February, 2010

Customer Service: Costs of not doing it well

Expert Opinion February 28th, 2010

It is estimated that poor customer service has cost the Cable/Satellite Industry over $12 billion in lost revenues over the past year, ahead of the financial services industry with more than $10 billion in losses.

FCC Chief Previews Spectrum Recommendations

Broadband Data, Broadband Updates, Broadband's Impact, FCC, National Broadband Plan, NTIA, Universal Service, Wireless February 26th, 2010

Washington, February 26, 2010 – The chairman of the Federal Communications Commission this week previewed his agency’s spectrum recommendations in the FCC’s upcoming national broadband plan to be presented to Congress next month. In Julius Genachowski’s statement titled “America’s 2020 Vision for Mobile Broadband,” he established that “no area of the broadband ecosystem holds more […]

Content Distribution Networks Are One Solution to Bandwidth Crunch

Broadband Stimulus, Broadband Updates, Broadband's Impact, Expert Opinion, FCC, National Broadband Plan February 26th, 2010

The unprecedented success of smart mobile devices like the iPhone has brought on the bandwidth crunch for mobile broadband services sooner than expected. Communications policymakers, regulators, businesses and others are looking at various remedies to alleviate the problem, including Content Distribution Networks. CDNs distribute popular video and other material to servers located closer to the […]

New Mexico, West Texas Score Broadband Grant

Broadband Updates, Broadband's Impact, National Broadband Plan, States February 25th, 2010

Washington, February 25, 2010 – The Commerce Department on Wednesday announced an $11.2 million grant to bring broadband to eastern New Mexico and parts of Texas. The grant aims to help bring high-speed Internet access to more than 200 institutions such as schools, healthcare facilities and government agencies. “Over the last 10 years, America has […]

Partnership for a Connected Illinois Announces Drew Clark as Executive Director; Founder of BroadbandCensus.com to Lead State Broadband Data and Deployment Effort

Broadband Data, Broadband Stimulus, States February 25th, 2010

SPRINGFIELD, Illinois, and WASHINGTON, February 25, 2010 – The Partnership for a Connected Illinois, a non-profit organization that includes partnerships with Southern Illinois University, Man-Tra-Con, and Connected Nation, on Thursday announced Drew Clark as its new Executive Director.

On Wednesday, PCI also unveiled BroadbandStat, a new interactive mapping tool for viewing and analyzing broadband data.

Clark, the founder of BroadbandCensus.com and an experienced, independent telecom industry analyst, brings a unique public interest perspective to broadband data collection, which is vital to the effective deployment of high-speed internet networks throughout the United States.

“I’m glad that our team of broadband experts is moving forward to help achieve the ambitious vision for a public, transparent map of technology infrastructure that President Obama and I share,” said Governor Pat Quinn. A long-time advocate of improving broadband access in Illinois, Governor Quinn has worked with public and private partners over many years to ensure connectivity in all areas.

Genachowski: 100 Megabit Per Second to 100 Million Homes, in 10 Years

Broadband Data, FCC, National Broadband Plan February 23rd, 2010

WASHINGTON, February 23, 2010 – Federal Communications Commission Chairman Julius Genachowski on Tuesday outlined goals for broadband supply and demand, and said that by 2020, 100 megabit per second (Mbps) broadband should be available to 100 million households.

Speaking at the Brookings Institution at the unveiling of an FCC survey on broadband adoption and use in America, Genachowski also said that by 10 years from now, 90 percent of population should have adopted broadband, and that all high school graduates need to be digitally literate.

Utah and New Jersey Win Broadband Grants

Broadband Stimulus, Broadband's Impact, National Broadband Plan, NTIA, States February 23rd, 2010

WASHINGTON, February 23, 2010 – The Commerce Department’s National Telecommunications and Information Administration this week announced investments to boost the broadband experience in Utah and New Jerse

Regulatory Experts Discuss States’ Broadband Goals

Broadband Stimulus, Broadband Updates, Broadband's Impact, Smart Grid, States, Universal Service February 22nd, 2010

WASHINGTON, February 22, 2010 – A meeting of regulatory commissioners last weekend included much discussion of major telecommunications issues such as the state of the nation’s broadband.

NTIA Awards $12 Million to Two Illinois Counties

Broadband Updates, Broadband's Impact, NTIA, States February 22nd, 2010

WASHINGTON, February 22, 2010 – Illinois’ DeKalb County and portions of the state’s LaSalle County have won nearly $12 million to improve and expand their broadband service from the National Telecommunications and Information Administration.

Make No Mistake: Internet Content Subscription Models will come!

Broadband's Impact, Expert Opinion February 21st, 2010

Why do Internet users continually resist paid content on a systematic basis? Keep in mind that many current Internet business models were built on the premise, (create the content and they will come).

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