WASHINGTON August 9, 2010 – T-Mobile is being sued in California for putting limits on their unlimited data plan. The firm advertises the plan as having an unlimited amount of web and email but in actuality puts limits on its users.
The main plaintiff states that T-Mobile sent him the following message in May, “Your data usage in this billing cycle has exceeded 10GB; Data throughput [speed] for the remainder of the cycle may be reduced to 50kbps or less.”
The suit alleges that the reduced speeds make the phones unusable.
T-Mobile has said that users are told of the limits in their contract.
Verizon Wireless was sued by the state of New York in 2007 for the same reason and the firm settled paying out $1 million to customers.