WASHINGTON August 2, 2010- Indian mobile provider Vodafone Essar is set to launch a new 3G network by the end of the year. The firm won the exclusive spectrum rights for a 3G network in May.
“We are ready to launch 3G services in nine circles by this year-end. We are waiting for spectrum allocation. As soon as we get the spectrum, we will be able to launch our services” said Vodafone Essar CEO Marten Pieters.
The network will operate in Delhi, Mumbai, Calcutta, Maharashtra, Gujarat, Tamil Nadu, Haryana, Uttar Pradesh and West Bengal. The firm paid $2.48 Billion for the rights. They also plan to expand the network in 2011 as they are able to acquire more spectrum.
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I think MTNL and BSNL should change the name 3G to 3GG, 3G means Third Generation Mobile Service but 3G is not full for MTNL and BSNL it should be Third Generation, Third Grade Services.
They have launched the services after the delay of nearly one year, I was very excited to use my 3G mobile, and I purchased a MTNL sim card, after paying and completing all the formalities they started my services after 45 days, shocked??? Try it yourself, and after that the speed of the net was very very poor, even after complaining to the call center 100 of times they just said wait for some time as the services is new it will take some time, I don’t know why they have started the services if they are not having proper infrastructure, some time the customer care told me that the problem is with my hand set some time they told that the problem is in SIM and some time they told that the construction of tower is not completed yet blaa blaa blaa…. Then I visited to my nearest MTNL sanchar haat, register a complaint with area manager, but nothing happened, then I submit my complaint to the Consumer Court http://www.consumercourt.in , they told me to send a complaint to the Nodal officer, I did same and received a reply from the Nodal officer that they will refund 100/- in the next billing cycle.
What is the use of 3G service, if you are not able to satisfy your customers, I think 4G is already launched in some countries, and we are using 3GG.
I completely agree with Richa.. some countries have started off with 4G and we still coudn’t get 3G started properly. we have all the latest hardware.. be it mobile phones or computers that world uses.. but these govmt regulations take too much time to allow private companies to start off the new service. the companies will surely want to start 3G in india as india has great market for it. i m sure.. a lot of people will be using 3G services. with all the latest android phones and iphones, we are missing something essential..!! it’s gr8 and quiet basic to have internet connectivity on the go..
i hope vodafone and airtel start with 3G services well before the end of this year, and soon the other service providers follow..