The Federal Communications Commission has fined CenturyLink $16 million for a multistate 911 outage that prevented millions of people from making emergency calls over a six-hour period last year. It’s the largest 911-related fine ever levied by the government agency.
The FCC says the outage occurred in April 2014. It affected six counties in Minnesota and a total of 11 million people in seven states.
CenturyLink agreed to pay the $16 million under the terms of a settlement announced Monday, while Intrado Communications, which provides 911 support for the company, was fined $1.4 million.