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Customer Success Launches Survey Seeking Broadband Provider Input on City Steamlining Processes

Broadband Breakfast Staff



October 13, 2015 - CustomerSuccess.Pro is researching the challenges and opportunities of broadband providers working with cities. Wired and wireless broadband providers have interacted with local government for years to obtain required permits, change zoning, negotiate leases, receive wireless siting approval, and more.

As Google Fiber continues to expand its Gigabit Network footprint, many cities are streamlining their approval procedures and making horizontal and vertical assets more readily available to providers.

Writes Kevin Capp, who recently CustomerSuccess.Pro: "If you are a broadband company, we welcome your participation. The survey is anonymous and answers will not be associated with specific companies. The primary goal of this survey is to help local governments streamline their approval processes. The survey closes on Wednesday, October 14, and only takes about 5 minutes to complete."

The survey can be accessed here.

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