Posts Tagged ‘cell phone’

Most Consumers Report ‘Bill Shock,’ FCC Plans Action

FCC, Mobile Broadband, Wireless October 14th, 2010

WASHINGTON, October 14, 2010 – It’s not a surprise that “bill shock” is a problem. The Federal Communications Commission on Wednesday released a white paper on complaints it has received on the issue, which addresses a sudden, unexpected increase in the monthly mobile phone bill, even when a customer had not changed service plans.

FCC Looks To Temper Consumer ‘Bill Shock’

Broadband Updates, Broadband's Impact, FCC, Wireless May 25th, 2010

WASHINGTON, May 25, 2010 – The Federal Communications Commission’s Consumer and Governmental Affairs Bureau launched an initiative this month aiming to prevent the unpleasant experience of getting an unexpectedly high wireless phone bill.

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