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Frequently-Asked Questions (FAQ) about BroadbandCensus.com

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What is BroadbandCensus.com?

BroadbandCensus.com is a new Web service that provides you, the consumer, with FREE information about broadband availability, competition, speeds and services in your local area. Type in your ZIP code, and immediately see the number of high-speed Internet companies that serve your ZIP code, and which of them BroadbandCensus.com has been able to identify.

You’ll see how other users rate their carriers, and actual download and upload speeds. You can see consumer comments in your area, and add your own. Or, you can look at all comments, ratings and speed tests for a particular company.

For my ZIP code, the site says, “The government says you have a total of 15 broadband services. The broadband census has found 1 broadband service(s).” What’s the reason for the discrepancy?

BroadbandCensus.com exists to collect and publish better data about broadband. The Federal Communications Commission collects the names of broadband carriers by ZIP code. The agency discloses the number of carriers, but refuses to release their names. BroadbandCensus.com is an attempt to go around the government and the carriers and use “crowdsourcing” to collect data directly from you, the consumer.

Why won’t the FCC release the data?

The FCC claims that disclosing the ZIP codes in which a company provides broadband service would be “likely to cause competitive harm” to the broadband providers. They say this information is proprietary and should not be released.

You can’t be serious! Are you?

Unfortunately, that’s the position your federal government has taken. An effort to obtain this information from the FCC under the Freedom of Information Act was unsuccessful. A federal district court judge sided with the government.

Don’t the carriers need to tell consumers where they operate in order to sell service?

Precisely. BroadbandCensus.com believes that data about the availability and competition of broadband service is already public information. Encourage your broadband provider to make this public information more readily available.

Can’t you collect local broadband data from other sources?

That’s what BroadbandCensus.com is doing. We collect information from multiple sources: state regulatory agencies, company Web sites and-most importantly-from you, the consumer and Internet user, through “crowdsourcing.”

My carrier isn’t listed in the Broadband Census. What should I do?

E-mail the carrier name to us at data@broadbandcensus.com. We’ll add the carrier to the Broadband Census as soon as we can verify that the carrier has a Web site which states that they offer broadband service.

Why do I get an error when I run your speed test?

Our beta-version speed test uses NDT (or Network Diagnostic Tool), which is open-source software created by Internet2. (Internet2 is a super-high-speed Internet backbone linking universities and other educational institutions.) The NDT speed test uses the Java programming language, so you’ll need to make sure that Java is installed in your Web browser. (Most browsers include Java.) Also, the speed test only allows one user to connect at a single time. We are working on expanding the number of server computers so that we can serve more Internet users simultaneously.

Why are you doing BroadbandCensus.com?

BroadbandCensus.com believes that America needs better information about broadband. The country currently ranks 15th in a global ranking of industrialized nations that have broadband. Most experts agree that better information about where high-speed Internet service is available-and where it isn’t-is the first step to improving. Knowing the names, speeds and prices of local broadband offers is crucial to ensuring that our broadband marketplace is transparent and competitive.

What do consumers get from BroadbandCensus.com?

We offer FREE information about broadband availability, competition, speeds and services to the public. By taking the Broadband Census and running our beta speed test, you will help improve America’s understanding of broadband. The site is licensed under a Creative Commons Attribution-Noncommercial License, which means that anyone may reproduce or retransmit the content on BroadbandCensus.com, so long as they attribute it to BroadbandCensus.com, and do so for non-commercial purposes.

Are you working with other broadband researchers?

Yes. Broadband Census has signed a contract with the Pew Internet & American Life Project, one of the most prestigious research studying broadband and the Internet. Our data will be incorporated into Pew’s 2008 annual broadband report. We are working with other academic researchers, too. Because we use a Creative Commons License, academic researchers may freely use our content, so long as they attribute it to BroadbandCensus.com.

Shouldn’t the government be doing this? Isn’t there some law to conduct a Broadband Census?

Some countries, such as Ireland, already release information about local broadband availability and competition on a public Web site. Whether the U.S. government should or shouldn’t map out broadband, it isn’t doing so. Under the “Broadband Census of America Act,” H.R. 3919, the Commerce Department would be required to create a publicly-available map of broadband deployment. The map would feature not only broadband availability, but “each commercial provider or public provider of broadband service capability.” H.R. 3919 passed the House of Representatives on November 13, 2007, but is currently pending in the Senate.

How do you differ from others Web sites offering speed tests or broadband mapping?

The focus of BroadbandCensus.com is on providing FREE information about broadband availability, competition, speeds and prices. Other Web sites only map out broadband availability, or only offer an unrecorded single-user speed test. BroadbandCensus.com provides a comprehensive and public record about all facets of end-user broadband data.

Are you non-profit?

Broadband Census LLC is organized as a Limited Liability Company in the Commonwealth of Virginia, which was formed to operate the BroadbandCensus.com Web service. While we believe that BroadbandCensus.com is serving an important public purpose, we hope to be self-sustaining by generating revenue.

How is BroadbandCensus.com funded?

BroadbandCensus.com has a contract with the Pew Internet & American Life Project, and has received funding from the Benton Foundation. See our supporters page.

Are there other supporters?

The eCorridors Program at Virginia Tech has provided encouragement and technical advice in taking the Broadband Census to a national audience, Internet2 has provided technical direction about deploying a speed test and the Network Policy Council of EDUCAUSE has provided technical advice and feedback. See our supporters page.

Do you take advertising?

BroadbandCensus.com runs GoogleAds image and text advertisements.

Who runs BroadbandCensus.com?

Drew Clark is the Executive Director of BroadbandCensus.com, and is the principal member of Broadband Census LLC, which was formed to launch this Web service. See the other members of the team. Drew is one of the toughest and most comprehensive technology journalists in Washington. He has more than 20 years of experience as reporter, editor and project manager for a variety of Web sites, magazines and newspapers. A more detailed bio can be found at DrewClark.com/about.

What’s next for the Broadband Census?

Broadband Census is working to take the Web site to the next level by adding detailed coverage maps, by allowing users to add to and edit the profiles about broadband carriers, and by spreading the word about why Internet users should come take the Broadband Census and speed test.

How can I help?

There are three simple things you can do to help:

Breakfast Media LLC CEO Drew Clark is a nationally respected U.S. telecommunications attorney. An early advocate of better broadband, better lives, he founded the Broadband Census crowdsourcing campaign for better broadband data in 2008. That effort became the Broadband Breakfast media community. As Editor and Publisher, Clark presides over news coverage focused on digital infrastructure investment, broadband’s impact, and Big Tech. Under the American Recovery and Reinvestment Act of 2009, Clark served as head of the Partnership for a Connected Illinois, a state broadband initiative. Now, in light of the 2021 Infrastructure Investment and Jobs Act, attorney Clark helps fiber-based and wireless clients secure funding, identify markets, broker infrastructure and operate in the public right of way. He also helps fixed wireless providers obtain spectrum licenses from the Federal Communications Commission. The articles and posts on Broadband Breakfast and affiliated social media, including the BroadbandCensus Twitter feed, are not legal advice or legal services, do not constitute the creation of an attorney-client privilege, and represent the views of their respective authors.

Broadband Mapping & Data

Bryan Darr: Federal Broadband Funding is Available for Local Governments

Ookla can help your community get the funding you need to provide access for all to the digital economy.

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The author of this Expert Opinion is Bryan Darr, vice president of Smart Communities at Ookla.

Local governments, the clock is ticking.

The Infrastructure Investment and Jobs Act set billions of dollars out on the infrastructure buffet table for local governments in the United States and there are more guests invited to the party than ever before.

This funding is almost certainly a once-in-a-lifetime opportunity to connect your community and provide access for all to the digital economy. The question is: will you be at the front or the back of the line?

Ookla can help you. This article is designed to give you the information you need to get started on the path toward getting the funding you need for your communities.

Look to your state for funding

Historically, broadband funding has had a very top-down approach.

The Federal Communications Commission has held almost all the power to determine where federal broadband infrastructure dollars have been spent. But for the first time, state governments will have an active role in guiding these decisions.

The Infrastructure Investment and Jobs Act directs $65 billion to improving broadband connectivity across the U.S., with $42.45 billion earmarked for building new infrastructure.

Once the initial FCC map has been released, each state that has declared their intent to participate through National Telecommunications and Information Administration will be provided a minimum $100 million to get the process started (U.S. territories will split an additional $100 million).

Much of the remaining $22 billion will target affordability, but more on that later.

The race for resources will be officially off and running.

Following this initial disbursement, there will be roughly $37 billion more to be awarded from the IIJA alone.

Many states are still sitting on billions of dollars from the American Rescue Plan Acts and broadband is an allowable expenditure for these remaining stimulus dollars.

Add to that the long running connectivity programs such as Connect America Fund, Rural Digital Opportunity Fund, Mobility Fund and the upcoming Rural 5G Fund, and all those programs combined approach $100 billion over the next decade.

Plan ahead to increase your competitiveness

Past programs have provided funding without setting proper expectations on results. More emphasis is now being placed on planning.

With a focus on estimated cost per service address, network design takes a front seat to ensure these resources are spent efficiently and state officials will be allowed to use up to five percent of this for mapping, designing, and cost estimation.

Most states are already planning, or already building, their own broadband availability maps. But if you have connectivity issues in your community, it’s time to make it known to those who will be responsible for directing funds and deciding which communities will see investment and which will not.

Ookla helped Loudoun County, Virginia secure $17 million

We have experience helping local governments navigate this challenging planning process.

When FCC Form 477 broadband availability data showed that nearly 100% of Loudoun residents have access to what the FCC defines as broadband (25 Megabits per second (Mbps) download, 3 Mbps upload), this was inconsistent with the connectivity experiences of county residents.

So the Loudoun Broadband Alliance chose to use Ookla Speedtest Intelligence® to create an accurate and reliable broadband access mapping methodology using real-world network performance data.

With this data, LBA identified a large number of unserved households in contrast to FCC data which showed them as served. Loudoun County was subsequently awarded over $17 million of funding to help eliminate the broadband gap.

Keep in mind that the maps will never be finished. They will change and evolve as the networks in your area grow.

Funded projects will need to be monitored for compliance and older networks will need to be watched for signs of deterioration. Everyone will need to keep an eye on progress, measure successes, and have the data to act early when projects go off track.

Acadiana, Louisiana used Speedtest data to win $30 million

With Speedtest data, the Acadiana Planning Commission was able to successfully challenge FCC maps on over 900 out of approximately 1,000 census blocks.

The APC applied for funding through the NTIA Broadband Infrastructure Program, which made $288 million in funding available to help close the digital divide in the U.S.. There were over 230 applicants, and only 13 grants were awarded.

Vice President Kamala Harris visited Acadiana in March to announce that the APC had been awarded a $30 million grant that will fund high-speed internet in 11 rural Acadiana communities.

Think big! Broadband funding is available for more than just infrastructure

Accessibility to broadband requires at least four components: infrastructure, affordability, equipment, and knowledge. The lack of any one of these means an individual does not have access to today’s digital economy.

Much of the focus has been on the lack of infrastructure in many rural communities, but infrastructure is the absolutely essential piece for anyone in any community to get connected.

The second component, affordability, often drives the last two requirements as people who cannot afford internet service often cannot afford the necessary equipment and, therefore, are less likely to have developed the knowledge to use it.

Tracking both of these two primary elements is key to understanding the digital divide.

You might qualify for funding in more than one of these four areas. For example, over $14 billion in a new Affordable Connectivity Program is included in the broadband portion of the IIJA.

Remaining funds include $2.75 billion for the Digital Equity Grant Program and the $2 billion Tribal Broadband Connectivity Program, as well as two more programs that will assist the USDA improve the internet in agricultural communities.

Agencies and local governments should work together

Cities should be coordinating with counties and other government entities within the same region — but someone needs to be in charge.

If your local government does not have an individual charged with coordinating all these efforts, there is bound to be duplication of efforts, wasted resources, stagnation of ideas, or all of the above.

Whether this person reports directly to the chief technology officer, chief information officer, mayor, or city manager, their purpose is to understand what all departments are doing in the space and coordinate discussions, grant opportunities, and overlapping initiatives to make sure that departments aren’t working at cross purposes.

Non-profits, community activists, and local corporations all have a stake in the success of these efforts.

Traffic problems won’t suddenly end at the municipal boundary. Improving traffic on one side of the line may create more problems on the other side. Working together with your neighbors is just as important as working with internal departments. The same can be said of both fixed and wireless broadband infrastructure.

Dig-once projects will score extra points in the competition to have projects selected.

Broadband is only part of the $1.2 billion infrastructure law. Roads, bridges, ports, and rail have billions of dedicated dollars as well.

Digging a new trench for a clean water system? Coordinate with the project to include conduit and fiber and your efficient use of taxpayer funds will likely be rewarded.

Consider funding for multiple technologies

As great as it might be to provide every service address in the country with a fiber connection, it may not make economic sense in some places.

But an important detail was clearly stated in the legislation that recognizes a technology neutral stance on solutions.

The rules are not yet complete on how the FCC and NTIA will award the IIJA funds and contend with challenges to their findings, but there are certainly far fewer restrictions on the ARPA funds that are already disbursed to the states. Many connectivity projects are already underway whether through infrastructure development, equipment distribution, or subsidies for affordable service.

Wireless services can get people connected much faster and there are several forms.

Traditional mobile operators are rolling out 5G and Fixed Wireless Access in some areas that can directly compete with traditional fixed services. Wireless internet service providers have launched coverage to homes and businesses that previously had satellite as their only option.

Some municipalities and school systems have launched private 4G LTE networks to connect underserved areas in their communities. And municipal Wi-Fi can still be an important part of an overall solution.

A portion of families may never find subscribing to a fixed network practical, but wireless services allow for easier movement and some don’t even require a residence. Understanding wireless network availability and performance across your jurisdiction is just as important as planning a fiber network.

And here’s a bonus — cellular and other transmission sites need fiber for any new 5G cell site. So if you know where your wireless networks need additional infrastructure, you can plan for places in the network to offer them accessible fiber connections.

If your state still has ARPA funds available, you still have an opportunity to make improvements and learn more about connectivity issues so you are better able to make your case for the IIJA funds as they begin to flow.

Ookla can provide you with the data you need to be competitive for federal funding

It has been said for years that broadband is the fourth utility.

Local governments have spent a lot of their resources managing the first three: water, gas, and electricity.

If any of those become unavailable, even for a brief period of time, their citizens will make their unhappiness known. Resiliency of these services will play a part in how elected officials are judged, whether the local government supplies these services or just manages an external provider.

If you serve in local government, you should anticipate the same expectations going forward for broadband in your community.

The internet has become vital to the way we live our lives, and access to it dictates much of our success both as residents and businesses. Recognizing connectivity as a critical service may have been a consequence of a pandemic, but that change in thinking is here to stay.

That’s why Ookla is here to help you learn more about the connectivity in your area.

We’ve already helped local governments secure tens of millions of dollars in federal funding in Loudoun County, Virginia and Acadiana, Louisiana. We are also working with state broadband offices as well as municipalities to help them gain visibility into network availability and performance.

If you want your community to take advantage of the billions pouring into improving connectivity, get in line before it’s too late.

Drawn from billions of Speedtest results, Ookla’s Broadband Performance Dataset provides governments, regulators, ISPs, and mobile operators with insights about the state of fixed networks and broadband accessibility. The Broadband Performance Dataset helps you identify unserved and underserved areas, prioritize investment opportunities to improve access to broadband, challenge funding decisions, and secure grants.

To learn more about the Broadband Performance Dataset, Speedtest Intelligence, and other solutions for your state and/or local governments, please contact us.

Bryan Darr is the Vice President of Smart Communities at Ookla. He coordinates Ookla’s outreach to local, state and federal governments and serves on CTIA’s Smart Cities Business & Technology Working Group. This piece was first published on Ookla’s web site, and is reprinted with permission.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Broadband Mapping

Industry Concerned About Challenges of Getting Mapping Data to FCC

The FCC has a September deadline for mapping data it will begin collecting at the end of June.

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Photo of Lynn Follansbee from October 2019 by Drew Clark

WASHINGTON, May 12, 2022 – Key players in the broadband industry are under pressure to deliver coverage data to the Federal Communications Commission, as some expressed concern Monday about workforce availability and the costs of getting that data to the agency.

Specifically, the Federal Communications Bar Association event heard that certification requirements for professional engineers are causing concerns, especially among small internet providers. And workforce shortages are pushing hiring costs up, which small companies often cannot afford.

“Everybody is going to have different challenges depending on the size of the company,” Lynn Follansbee, vice president of strategic initiatives and partnerships at US Telecom, said at the FCBA event Monday.

A big company has “challenges just by sheer number of communities served” and smaller companies often don’t have sufficient manpower for efficiently reporting coverage, Follansbee added.

Chris Wieczorek, senior director of spectrum policy at T-Mobile, said the key is to strike a balance between accountability with proper certifications and small staff limitations.

The Broadband Deployment Accuracy and Technological Availability Act requires the FCC to collect new data from fixed broadband service providers to construct a new map, which is expected by this fall and will help federal programs deliver billions in funding to underserved and unserved areas. In April, the FCC released the preliminary broadband serviceable location fabric to help prepare providers for their data submissions due in September.

Christine Sanquist, vice president of regulatory affairs at Charter, stated that although the FCC has provided the preliminary fabric, “the biggest challenge for Charter is really that the BDC requirements are so different from the Form 477 requirements,” which were the existing forms submitted by providers and which yielded data inaccuracies.

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Broadband Mapping & Data

State Broadband Directors Have a Lot to Offer Each Other, Broadband Communities Hears

One of the most helpful things a state broadband director can do for themselves is pick up the phone.

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Photo of Peggy Schaffer, Greg Conte, Amanda Martin-Herrera and Anna Read by Ben Kahn

HOUSTON, May 5, 2022 — Fellow broadband offices are one of the most valuable resources new state broadband directors can leverage, experienced directors say.

During the closing panels on the final day of Broadband Communities Summit Thursday, Connect Maine Authority Executive Director Peggy Schaffer said that communication between state broadband offices is critical so that states do not make the same mistakes twice.

“The knowledge that [broadband offices] share is [a great resource],” she said. She added that this is particularly important for newer broadband directors who may not have much experience working in the sector.

Texas Broadband Development Office Director Greg Conte echoed Schaffer’s statements. He said that one of the first things he did when he found himself in his position was call Schaffer to discuss what actions Maine did to get their communities connected.

“We are building the plane as we fly,” Conte said. “Other state offices are the biggest resources we have.”

Conte added that broadband directors should not shy away from looking towards the communities they hope to serve for help. 

His advice was reminiscent of Keybanc Capital Markets Managing Director Tom Coverick’s suggestion from Monday that every broadband project find a champion to aid with community engagement and education on the ground.

“Do not forget your local community partners — they know what they need.” Conte said. “Communities are going to be your best assets when you are on the ground building that last mile [infrastructure].”

Montana’s Broadband Program Manage Chad Rupe emphasized the broadband directors that are new to the sector should avoid getting sucked into the trap of only listening to one voice in the community — whether that is a small provider, a municipal entity, or an incumbent provider.

“Do not simply listen to one entity,” Rupe said. “You will learn a lot more if you have a big tent approach — don’t think you can do it all yourself.”

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