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Want Better Broadband in America? Take the Broadband Census!

Commentary WASHINGTON, July 15 – Most Americans who have high-speed Internet can’t imagine life without broadband. How could you connect to the Internet of today without it? In today’s world, broadband is as basic as running water and electricity. And yet the U.S. is falling behind globally.

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The following commentary appears in the current issue of Opastco Advocate, a monthly newsletter published by the Organization for the Promotion and Advancement of Small Telecommunications Companies. Reprinted by permission.

By Drew Clark, Executive Director, BroadbandCensus.com

Most Americans who have high-speed Internet can’t imagine life without broadband. How could you connect to the Internet of today without it? In today’s world, broadband is as basic as running water and electricity. And yet the U.S. is falling behind globally. As a technology reporter, I’ve been writing about the battles over broadband and the Internet for nearly a decade in Washington. Yet there is one fact about which nearly everyone seems to be in agreement: if America wants better broadband, America needs better broadband data.

That’s why I’ve recently started a new venture to collect this broadband data, and to make this data freely available for all on the Web, at http://BroadbandCensus.com.

The information and news that is available for free at BroadbandCensus.com is more important now than ever before. The FCC has just made important changes to how it will collect data from carriers. The agency may make even more significant changes in the near future. Public and private sector groups of all stripes are demanding, ever more loudly, that government take steps toward a national broadband policy. That cannot be done without solid information about broadband. Finally, many large carriers are beginning to implement plans to meter out bandwidth in tiers and with usage caps. This marketplace development makes the mission of an independent monitoring Website like BroadbandCensus.com even more critical.

BroadbandCensus.com Serves Consumers, Policymakers, and Carriers

BroadbandCensus.com is designed to help three constituencies: Internet consumers, policymakers, and broadband carriers focused on customer satisfaction. In the long term, we believe that the interests of carriers are aligned with those of their customers and their potential customers.

Internet users benefit by being able to measure and understand information about the availability, competition, speeds and prices of broadband within their areas. When an Internet user goes to the BroadbandCensus.com Website, he or she types in a ZIP code. By doing so, the consumer will find out how many broadband providers the FCC says are available. The consumer can compare that number to his or her own sense of the competitive landscape, as well as the names of the carriers published by BroadbandCensus.com.

The site then invites visitors to Take the Broadband Census! This is a short questionnaire, and it is followed by a free Internet speed test. Each consumer that takes the census puts in their ZIP code, or their ZIP+4 code, selects their broadband carrier from a drop-down menu, and rates that company’s performance on a scale of one to five stars.

The consumer then has the opportunity to add their own comments about the carrier. They may then take a bandwidth speed test. Each of these steps adds data into BroadbandCensus.com. That means that the next visitor to the Website will be better informed about the availability, competition, speeds and customer service of their local broadband options. It also produces a free database of consumer data about more than 1,600 broadband carriers in the U.S.

BroadbandCensus.com also aims to aid policymakers crafting sensible broadband policies based on solid research. We have a contract with the Pew Internet and American Life Project to contribute our information and research to their annual broadband report, and we are working with other broadband researchers around the country.

Consider just three hot-button broadband issues: the Universal Service Fund; whether carriers are engaged in blocking or degrading Internet traffic; and ensuring that all sections of the country – rural as well as inner-city – are digitally included in our broadband world. Better data about competition, speeds and prices are necessary to craft each of these policies. This is what we aim to provide, free of charge, to policymakers on the federal, state and local level, as well as to the public at large.

BroadbandCensus.com is made available under a Creative Commons Attribution-Noncommercial License. That means that the contents of the site are available, for free, for all to view, copy, redistribute and reuse provided that attribution is made to BroadbandCensus.com, and that such use is done for non-commercial purposes. This is more than just legalese. It means that government agencies and university researchers can benefit from our platform showcasing the best and most accurate broadband data publicly available. State, county and regional development agencies, for example, may republish our data through their own Websites so long as they attribute it to BroadbandCensus.com.

Putting Carrier-Level Information Into BroadbandCensus.com

BroadbandCensus.com aims to collect information from the bottom up. This helps to keep the Internet consumer at the center of the broadband experience. But carriers are obviously integral to this process. We seek to build upon the relationships that we have with dozens of carriers. We also want to form new relationships with hundreds more carriers, such as yourselves. Rural carriers and other special providers of broadband are natural candidates to work with BroadbandCensus.com. We want to build constructive ties with all of you.

The data within BroadbandCensus.com is aggregated from at least four sources: (1) “bottom-up” data from consumers; (2) publicly available information about which providers offer broadband service within each ZIP code; (3) FCC data about the number of broadband providers in each ZIP code; and (4) local broadband information collected and published by state and county regulators.

We also seek information about the availability, prices and speeds that are offered by OPASTCO’s member carriers. Only individuals can make service ratings and measure actual Internet speeds, of course. But carriers are far more likely to have the most up-to-date information about the ZIP codes, and the ZIP+4 codes, in which they offer service. Carriers are also better suited to provide pricing data and information about the speed tiers that they offer to their consumers.

Would each of you be willing to provide us with information about the areas that you serve, the speeds at which you offer services, and the prices at which you sell those services?

Some carriers may resist the notion that they should provide information about where they offer service, let alone the prices at which they do so, on a public Website. Doing so, they believe, would simply aid their competitors. This kind of thinking isn’t uncommon in the business world today. But it is at odds with the notion of radical transparency being followed by many of the most successful technology and communications companies.

The April 2007 issue of Wired magazine cast a spotlight on this development. “You can’t hide anything anymore,” said Don Tapscott, co-author of The Naked Corporation, about corporate openness, as well as Wikinomics, in the piece. “Trying to hide something illicit – trying to hide anything, really – is an unwise gamble,” said Clive Thompson, author of the article entitled “The See-Through CEO.” “Transparency is a judo move,” Thompson continued. “Your customers are going to poke around in your business anyway…so why not make it work for you by turning everyone into a partner in the process and inviting them to do so?”

BroadbandCensus.com agrees. Consumers are going to find out where you offer service. Indeed, they must know in order to get service! They will also find out whether or not you deliver on your promised speeds, and whether or not other customers out there are satisfied or dissatisfied. The Internet simply provides all of these individuals with the wherewithall – the virtual gathering space, if you will – to come together and talk about you. Transparency about broadband availability, competition, speeds and prices is the raison d’être for BroadbandCensus.com. But it doesn’t benefit anyone to close the doors of communication with you, the telecom carriers.

Take the issue of broadband pricing. Many different broadband service providers offer different bundles and pricing plans for different speeds and service options. This creates a myriad of choices involving voice and video (with many different channel options and prices), as well as additional services, such as wireless data, home security and maintenance services, etc. This complicated patchwork of options is one reason that BroadbandCensus.com has held off, for now, with systematically collecting “bottom up” data about broadband prices. Consumers are the best gauge of customer service – but they may not remember all of the services they take. They also may not accurately report the prices for the packages that they buy.

It would be better to get this pricing and bundle options information directly from carriers. We have built a back-end interface on BroadbandCensus.com that allows carriers who wish to participate the ability to upload information about locations, prices and offered speeds. We are still working on the best way to display prices within a particular ZIP code or ZIP+4 code. We are more than open to your suggestions on this matter.

Participation in the Broadband Census is completely optional. Carriers that choose not to participate are identified, on our Website, as “[Particular carrier] does not provide the Broadband Census with local Internet information.” When carriers do participate, that label does not appear.

Understanding the Speed Test

BroadbandCensus.com was officially launched on Jan. 31, 2008, and we launched the beta version of our speed test on Feb. 21, 2008. For our beta speed test, we use NDT, or the Network Diagnostic Tool, an open-source speed test under active development by the research consortium Internet2. We have assembled thousands of speed tests, census entries and comments from everyday Internet uses – all of which are freely accessible at BroadbandCensus.com. We are well aware of the great diversity of results obtained through our beta speed test. We understand that many variables, including network configuration, Internet congestion, and customer equipment, affect the actual speed test results. We strive to be as transparent as possible about the technology that we are using to conduct our speed tests, and to help publicize the methodology employed by our version of the NDT speed test.

Policy Agenda for a Broadband Census

BroadbandCensus.com builds on the momentum behind federal, state and local efforts to collect more detailed information about broadband. Consider that Rep. Ed Markey, (D-Mass.), Chairman of the House Subcommittee on Telecommunications and the Internet, has introduced legislation that would provide the public with better broadband information. Markey’s Broadband Census of America Act, H.R. 3919, has passed the House of Representatives and is still before the Senate.

In addition to providing money for state initiatives to map out broadband, the Broadband Census of America Act calls for the National Telecommunications and Information Administration to create a publicly available map of broadband deployment. The map would feature not only broadband availability, but also “each commercial provider or public provider of broadband service capability.”

Sen. Richard Durbin, (D-Ill.) has introduced S. 1190, the “Connect the Nation Act.” Durbin’s bill would authorize $40 million a year, for five years, for state efforts to map out broadband inventory on the census block level. Senate Commerce Committee Chairman Daniel Inouye, (D-Hawaii) has introduced S. 1492, the Broadband Data Improvement Act, which takes a similar approach. The goal, stated in the identical language of both bills, is to “identify and track the availability and adoption of broadband services within each state.” Neither of these bills has cleared the chamber.

Additionally, the broadband data bills have been inspired by a growing movement in the states to map out broadband availability within their territories. This effort began with Connect Kentucky, a non-profit initiative designed to compile statistics about regional broadband deployment. In partnership with the regional Bell operating companies and cable operators, Connect Kentucky identified gaps in coverage and underserved areas. It is now replicating its efforts in Ohio, Tennessee, West Virginia and South Carolina. Other groups unconnected to Connect Kentucky are engaged in similar mapping efforts, including the California Broadband Task Force and Massachusetts Broadband Initiative.

Now the FCC will be drilling into broadband availability information in greater detail. On June 12, the agency released an order requiring broadband providers to report the number of subscribers they have, not only in each ZIP code (as has been required since 2000), but also in each Census tract.

This is a welcome development. We applaud those who have pushed the FCC to collect more granular data. As soon as the agency collects, and then releases, information about broadband availability within a particular Census tract, we will immediately include this additional information in BroadbandCensus.com. ZIP codes are larger than Census tracts, and Census tracts are larger than ZIP+4 codes. While BroadbandCensus.com currently displays data at the ZIP code level, in the future we will display data at the ZIP+4 code level – and that will also include the Census tract level. Knowing where broadband is and is not available is indeed the first step toward making sure that broadband truly is accessible to all Americans.

But availability alone doesn’t go far enough. The next steps include understanding broadband competition, broadband speeds and broadband prices. On this score, BroadbandCensus.com has criticized the FCC’s order as inadequate to help consumers know and understand their broadband options. Because the agency continues to exclude carrier information from the public data that it releases, Internet consumers are not likely to benefit from the more granular information collection. The FCC appears to acknowledge this limitation. The order included a “further notice” section in which the agency seeks comments on whether, and how, it should conduct information about delivered speeds and prices.

Conclusion

Fleshing out this complete picture – broadband availability, competition, speeds, prices and customer service – is the long-term goal of BroadbandCensus.com. By including the names of carriers, and by allowing consumers to rate their service quality, BroadbandCensus.com will enable Internet users to make true headto- head comparisons. We believe that these types of comparisons are an essential part of understanding connectedness, fostering a competitive Internet, and in building a national broadband strategy for America. If you have any questions, please feel free to contact me at drew at broadbandcensus.com.

Articles Referenced in this Article:

Drew Clark is the Editor and Publisher of BroadbandBreakfast.com and a nationally-respected telecommunications attorney at The CommLaw Group. He has closely tracked the trends in and mechanics of digital infrastructure for 20 years, and has helped fiber-based and fixed wireless providers navigate coverage, identify markets, broker infrastructure, and operate in the public right of way. The articles and posts on Broadband Breakfast and affiliated social media, including the BroadbandCensus Twitter feed, are not legal advice or legal services, do not constitute the creation of an attorney-client privilege, and represent the views of their respective authors.

Broadband's Impact

Steve Lacoff: A New Standard for the ‘Cloudification’ of Communications Services

The cloudification of communications services makes it easy to include voice, data, SMS, and video within any existing service.

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The author of this Expert Opinion is Steve Lacoff, general manager of Avalara for communications

The line of demarcation between what has traditionally been considered a telecommunications service was once very clear. It was tangible – there were wires, end points, towers, switches, facilities. Essentially, there was infrastructure required to relay voice or data from point A to point B.

Today that line is fuzzy, if not invisible. The legacy infrastructure remains, but an industry of cloud-based services that don’t require the physical connections has exploded. Voice, data, SMS, and video conferencing can now be conveniently delivered OTT. Enabled by simple API integrations, businesses can embed just one of these services or a complete communications platform-as-a-service (CPaaS) into an app, service, or product.

Cloudification is a game changer

This “cloudification” of communications services makes it easy to include voice, data, SMS, and video within any existing application, product, or service. These are essential components for many business models.

Consider these services we have come to rely on in our daily lives: food or grocery delivery, ride services, and business and personal communications. These require multiple methods of communication with shoppers, drivers, co-workers, watch party groups, and external business partners.

The exciting news is there is no end in sight. Use cases will continue to evolve and growth will continue to skyrocket. The scale cloud delivery accommodates is massive. These untethered, easy to embed communications services are a critical differentiator for both business-to-business and business-to-consumer buyers, and the lifeblood of the businesses providing both the end user subscriptions and the APIs.

In fact, one industry juggernaut saw H1 YoY video application service demand grow nearly 600% in 2020.

Not surprisingly, as business demand for these services increases smaller CPaaS players continue to enter the market to quickly snag market share. According to a recent IDC study, “the global market revenue for CPaaS reached $5.9bn in 2020, up from $4.26bn in 2019, and is expected to reach $17.71bn by 2024.”

Merger and acquisition activity is aligned with this hockey stick growth forecast. Large telcos, SaaS providers, and even other CPaaS providers are all on the hunt. Whether they want to add additional features to punch up their products or eliminate the competition in a very tight, nuanced market, the end game is clear – as the market expands, the players will ultimately contract leaving only the most competitive offerings.

Don’t let communications tax take you by surprise

One of the least understood risks when adding cloud-based voice, data, SMS, or video conferencing to an existing product or service is new eligibility for and exposure to the complex world of communications taxation. Making mistakes can get costly very quickly.

Here are some of the key pitfalls to keep an eye on:

  • Expanded nexus: Understanding communications tax nexus is different – and exceptionally more complicated – than sales tax. There are approximately 60,000 federal, state, local, and special taxing jurisdictions, each with uniquely complex rules that tend to change at their own pace. Rules are very different for each service.
  • More complex calculations: The more communications services you provide via API, the more complicated communications taxes will be. Each feature can be taxed at different rates in each individual jurisdiction, or the whole bundle can be taxed at one rate. It’s critical to monitor monthly to avoid audit issues.
  • Maintaining overall compliance: Just as tax rates and rules need to be maintained, so must tax and regulatory filing forms in each jurisdiction. Some of these are very long and require significant detail.  They must be filed in a timely, accurate cadence to avoid additional audit risk.

Bottom line: Don’t assume, be prepared! As these communications services become more pervasive a larger swath of technology providers will find themselves liable for communications tax. The more your business falls behind, the more it can cost you.

It pays to be proactive and prepared. Tax and legal advisory experts can help determine your level of risk, and tax and compliance software providers can help you keep up with changing rules and regulations. Don’t underestimate the ongoing value of networking with peers who are either struggling to answer the same questions or have already overcome the hurdles you’re facing today.

Steve Lacoff is General Manager of Avalara for Communications. With a focus on data, VoIP, and video streaming, Steve has spent 15 years in various product and marketing leadership roles in communications and technology industries, including Disney’s streaming services and Comcast technology solutions. Steve now drives business strategy on today’s changing industry landscape and associated tax impacts. This piece is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Jonathan Marashlian: The Legal Landscape Emerging for Robocalls Under the TRACED Act

The biggest risk is likely to come through enforcement actions by state attorneys general and civil litigation, says Marashlian.

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Jonathan Marashlian, Managing Partner of Marashlian & Donahue, LLC, The CommLaw Group, is the author of this Expert Opinion

Requirements for voice service providers emerging from the TRACED Act and the Federal Communications Commission orders that followed have changed the risks and threats to voice service providers.

Voice service providers have just passed some major milestones: Certifying SHAKEN and/or robocall mitigation in the FCC database and refusing calls from unregistered upstream providers. Does that mean it is time to kick back and relax?

Not at all. The legal landscape in the new STIR/SHAKEN era is much larger and more diverse than mere technical compliance with FCC requirements.

We are already seeing clear and unmistakable signs that compliance with the bare minimum requirements established by the FCC—implementing STIR/SHAKEN and robocall mitigation plan procedures—is insufficient to mitigate the myriad of business risks arising from the government onslaught against the scourge of illegal robocalling.

Reading the tea leaves, the biggest risk or threat is likely to come through enforcement actions by state attorneys general and civil litigation initiated by private parties. Wherever the legal landscape provides the opportunity to recover damages, class action plaintiff’s lawyers and attorneys for large enterprise consumers of voice services, such as call center operators, are certain to seize upon those opportunities.

‘Know your Customer’ rules come to the telecom industry

We anticipate that questions around the meaning of and extent to which the “Know Your Customer” requirements apply in different contexts will ultimately be answered through litigation and enforcement, and less so through the FCC regulatory rulemaking process. Questions around damages and who is or can be held responsible for originating, passing, or terminating illegal robocalls are also going to be fleshed out by regulatory enforcement and private litigation.

Perhaps the most significant risk, even more so than the FCC, are the federal and state consumer protection laws that are being developed around robocall mitigation. Starting with the Federal Trade Commission (FTC), where the FTC’s strict “known or should have known” standard is applied to hold voice service providers accountable for illegal robocallers using their networks.

Many service providers and telecom consultants pore over FCC regulations to try and understand the requirements. Is that sufficient? Are there other things they need to worry about?

FCC regulations are a good starting point and, telecommunications providers should stay abreast of updated regulations and releases. However, FCC regulatory compliance alone may not be enough to defend an action if provider’s face the FTC and state attorneys general’s “known or should have known” standard or the creative, evolving litigation strategy of the plaintiff’s bar.

Marriott filed a lawsuit in federal court against unknown perpetrators, “John Does,” who made illegal robocalls misusing Marriott’s name. Why would Marriott do that? What’s the point?

This is sheer speculation, but as often turns out, the actual perpetrators who harmed Marriott likely will be insolvent or outside the reach of Marriott. By using “John Does,” Marriott preserves its ability to amend its complaint to implead carriers and providers that carried or transported the fraudulent traffic.

Marriott could rely on the FTC’s “known or should have known” standard to show underlying carriers are the “John Does” that profited from bad actors (now insolvent or extra-judicial). It’s unlikely Marriott would commence this litigation without a strategy outside positive public relations for pursuing bad actions; rather, the “John Does” will likely turn out to be carriers of bad traffic who settle Marriott’s claims.

The Call Authentication Trust Anchor Working Group issued Caller ID Authentication Best Practices, which the FCC published and endorsed as voluntary measures. Then the Fourth Report and Order on Robocall Prevention mandated affirmative obligations to prevent service providers from originating robocalls. It seems like momentum is building toward holding service providers responsible for knowing their customers and the nature of their calls.

Based on recent trends, there is certainly momentum in that direction and Know Your Customer will likely continue to grow in importance. Thus, providers should ensure they have a good KYC policy in place, particularly as new risks emerge, and scrutiny grows. However, as discussed above, this appears largely driven by the FTC and state attorney general actions.

Of note, the Industry Traceback Group in July 2021 published a Policies and Procedures booklet with a best practices section. All voice service providers should review the booklet, and particularly the best practices. Accountability will keep mounting and the weakest link—the weakest KYC policy—will be the first to break, and that provider will be accountable and “holding the bag.”

Jonathan Marashlian is Managing Partner of Marashlian & Donahue, PLLC, The CommLaw Group, a full-service telecom law firm located in the Washington, D.C., area catering to businesses operating in and around the dynamic and diverse communications and information technology industries. Their clients include providers of VoIP, wireless and traditional telecommunications services, SaaS-based and cloud computing technologists and Internet-of-Things application and network vendors. The CommLaw Group has formed a Robocall Mitigation Response Team to help clients achieve the level of compliance needed to avoid the emerging threats of litigation and regulatory enforcement. Jonathan S. Marashlian may be reached by email or by phone at 703-714-1313.

A prior version of this piece was published on October 6, 2021, on TransNexus. This lightly-edited Expert Opinion is reprinted with permission. Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Mike Harris: Investing in Open Access Fiber Optics is Investing in the Future

Chattanooga’s municipal broadband network has delivered $2.7 billion in social and economic benefits during its first decade.

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The author of this Expert Opinion is Mike Harris, the co-founder of SiFi Networks.

In the United States, most Internet Service Providers are privately owned companies who have established copper network infrastructure exclusively for their own use, forcing customers into often unreliable, unsustainable internet package deals. But in 2010, the small city of Chattanooga, Tennessee invested in an early publicly owned fiber optic network.

As the co-founder of open-access telecom company SiFi Networks, I believe that investments in similar open-access infrastructure will help bridge community divides and futureproof a city’s economic and social prosperity.

According to a study by Bento Lobo, department head of finance and economics at the University of Tennessee, Chattanooga’s municipal broadband has delivered over $2.69 billion worth of social and economic benefits during its first decade. With a population of just 185,000, imagine the potential savings for a city the size of New York.

So, how did Chattanooga achieve this and what were the city’s motivations?

Motives behind the madness

In 1969, Chattanooga was dubbed America’s dirtiest city. A post-industrial wasteland, it entered the late twentieth century with a stagnant economy, declining population and high levels of unemployment following the closure of its large manufacturing factories. It’s not surprising that decades later publicly owned utility company, EPB, chose to invest in its residents’ future.

EPB began replacing the underground copper wiring — originally established to exclusively handle telephone calls — with fiber optic cables feeding connectivity to the entire community. Fiber optic networks are vastly superior to copper because they can transport data using photons travelling at the speed of light. Previous infrastructure uses electrons capable of less than one per cent of that speed.

Where before Chattanooga was perceived as an underdeveloped, low-income area, suddenly businesses were moving in, employment was growing, and more adolescents were graduating from high school. Is it about time for other cities to follow suit?

Why other cities should follow suit

Internet connectivity is a human right much like water, electricity and gas utilities. Yet 21 million U.S. citizens are still living without reliable broadband according to the Pew Charitable Trusts. Research also shows that 40 percent of schools and 60 percent of healthcare facilities outside metropolitan regions lack internet download speeds of at least 25 Megabits per second (Mbps) and upload speeds of at least 3 Mbps. This is the acceptable speed defining a reliable broadband connection.

As the Chattanooga model demonstrates, the solution is the establishment of fiber optic infrastructure. With fiber networks, EPB offers residents and businesses gigabit speeds of up to 1,000 Mbps, or 1 Gigabit per second. In hindsight, with this capacity Hamilton County was well equipped to deal with the 75 percent increase in total volume of bandwidth being used per day during the pandemic, with residents being forced to work and educate from their homes.

These gigabit speeds also allow for a high degree of network responsiveness necessary for establishing a smart grid system. Most US cities use standard grid systems, which rely on consumers informing a service when they have a power outage or system failure.

Smart grids establish a two-way communication network using digital devices and automation so that service providers are notified immediately when problems occur. EPB’s Hamilton County smart grid, for example, can quickly re-route power around storm damage decreasing outages by 40 per cent in minutes, according to Lobo’s study. He estimates Chattanooga’s consumers will save $20.6 million per annum simply from avoiding spoilage and loss of productivity due to power outages.

Saving money, saving livelihoods

EPB has more than proven that fiber networks are a socioeconomic investment benefitting everyone, not just those lucky enough to live in a fiber area. Better, faster connectivity will enable businesses in all neighbourhoods to thrive, creating job opportunities. During the ‘gig decade’ (2011-2020), EPB’s fiber network directly supported the creation or retention of approximately 9,500 jobs in Hamilton County, luring the migration of global corporations like Volkswagen. The U.S. Bureau of Labor Statistics has reflected this, stating Hamilton County’s unemployment rate being 4.7 percent as of November 2020, compared to the U.S. overall percentage of 6.7.

Chattanooga at night

The social benefits don’t stop here. A study by South Australia’s premier, Jay Weatherill, correlated gigabit networks with improved support for police and fire communications, wastewater management, traffic control and medical diagnostics. These are all features of SiFi Networks’ FiberCity and if Chattanooga has demonstrated anything, it is that fiber networks improve residents’ quality of living above all else.

FiberCity — the next step?

Chattanooga has demonstrated the importance of staying connected. To this end, becoming a SiFi Networks FiberCity could be the next step for cities across the US.

Privately financed networks, like SiFi Networks’, are often the best option to guarantee necessary funding for construction, maintenance and expansion of fiber infrastructure. Municipalities wouldn’t have to rely on taxpayer’s dollars, which can instead be diverted to healthcare, education and other social entities. During a period of continuous technological evolution, FiberCities have one simple mission: to combine advantages of Chattanooga’s gigabit speeds with futureproofed smart city services across the U.S.

Mike Harris is a successful entrepreneur and technologist, having previously founded Total Network Solutions Ltd in 1989, which he later sold to UK telecoms giant British Telecom in 2005. He subsequently co-founded SiFi Networks and is a current investor in the company. He is also the chairman and owner of the New Saints Football Club in Wales, UK. This piece is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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