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Government Should Promote Broadband Adoption and Focus on the Unserved, Says Cable Chief

WASHINGTON, March 5, 2009 – Broadband stimulus funds should be prioritized to unserved areas and encourage greater adoption, National Cable and Telecommunications Association president and CEO Kyle McSlarrow wrote in a Thursday letter to members of Congress.

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WASHINGTON, March 5, 2009 – Broadband stimulus funds should be prioritized to unserved areas and encourage greater adoption, National Cable and Telecommunications Association president and CEO Kyle McSlarrow wrote in a Thursday letter to members of Congress.

McSlarrow wrote to express NCTA’s enthusiastic support for the broadband stimulus programs, while informing lawmakers of the group’s preferred direction for grant programs.

“Our industry applauds the renewed focus on broadband” that the stimulus funding represents, McSlarrow wrote. The American Reinvestment and Recovery Act, signed by President Obama on February 17, allocates $7.2 billion for broadband programs to be administered by the Commerce Department’s National Telecommunications and Information Administration and the Agriculture Department’s Rural Utilities Service, with input from the Federal Communications Commission.

Congress should be a vigilant watchdog of the broadband grant funding, McSlarrow said. He suggested that lawmakers build “a framework within which these agencies, with appropriate oversight by Congress, can ensure accountability and most effectively meet the objectives of the Recovery Act with regard to broadband deployment and adoption.”

Extending service to the “small percentage of the nation’s homes with no physical access to broadband” should be the first priority of the grant programs, McSlarrow wrote.

McSlarrow emphasized that once the network is built, Congress must look to overcoming other barriers that prevent more widespread broadband adoption: “the lack of a computer or other equipment needed to connect to the Internet, low levels of basic ‘digital literacy’, and the lack of perceived value in broadband services.”

Funds remaining after build-out should be spent on “supporting programs that enable underserved populations to acquire and make effective use of broadband services where it already available,” he said.

In an interview, McSlarrow elaborated that the federal government should use its position to promote the benefits of broadband services. Consumers would see government as “more objective” in illustrating how broadband is relevant in their lives, or “why broadband matters not just to the country, but also to them as individuals.”

McSlarrow cited a Pew Internet & American Life Project study while suggesting a major factor behind low broadband adoption in many communities is those consumers “just don’t understand why it matters to them,” according to McSlarrow.

If government is to invest in building out broadband networks, McSlarrow said it should use a proportionate amount of resources to encourage more widespread adoption to overcome a perceived lack of relevance to some consumers. “If you’re going to… get everybody connected, you’ve got [to] go right after that specific challenge,” he said.

The new administration’s high regard for the usefulness of broadband should have ordinary people paying attention: “The fact that President Obama says broadband is important – that’s a statement that people are going to filter into their own lives.”

Despite the problems that lay ahead in getting all Americans to be active online, McSlarrow was optimistic about the benefits of expanding broadband beyond the 65 percent of Americans who already subscribe to high-speed services. “The truth is, we only have a faint glimpse of what’s to come if you have an America… that is completely connected,” he said. “We don’t even know what’s around the corner.”

In a separate interview, FCC Commissioner Jonathan Adelstein said that the FCC should take a “comprehensive approach” in working together with other agencies to develop a national broadband strategy.

Adelstein suggested such a strategy should work “on both the demand side and the supply side,” in order to reach underserved populations: “I think a big part of looking at smart nationwide broadband deployment involves…not only ensuring that people understand not only the benefits of broadband but are encouraged to use it.”

Adelstein said government could increase demand for broadband services is by developing solutions “that help people use broadband to interact with the government.” Aggressive deployment of e-government programs could help assure broadband providers that there would be sufficient demand for their services once networks are built out, he said.

Reports in the telecommunications trade press place Adelstein, formerly an advisor to former Senate Majority Leader Tom Daschle, D-S.D., on the short list to run the Rural Utilities Service after his second term at the FCC expires this June.

But Adelstein said he is focused on the goal of developing a national broadband plan – an initiative he has championed for most of his tenure at the commission. Adelstein wouldn’t comment on what he called “future possibilities” at the Agriculture department: “I’m focused on what I’m doing here.”

Broadband Breakfast Club

March Meeting: Broadband Competition: Do We Have It, and How Do We Get More of It?

BroadbandCensus.com presents the March meeting of the Broadband Breakfast Club at Old Ebbitt Grill on Tuesday, March 10, 2009, at 8 a.m. Because of the Commerce Department/Agriculture Department/FCC Public Meeting on broadband stimulus from 10 a.m. to 11:30 a.m., the Broadband Breakfast Club will adjourn at 9:30 a.m.

  • NEW! – James Baller, President of Baller Herbst Law Group, will provide a brief summary of the progress of the U.S. Broadband Coalition
  • Art Brodsky, Communication Director, Public Knowledge
  • Kathleen Ham, Vice President, Federal Regulatory, T-Mobile USA
  • Brent Olson, Assistant Vice President, Public Policy, AT&T
  • Emmett O’Keefe, Director, Federal Public Policy, Amazon.com
  • Scott Wallsten, Vice President for Research and Senior Fellow, Technology Policy Institute

Webcasts of the Broadband Breakfast Club Produced in Partnership with:

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Broadband's Impact

Dianne Crocker: Recession Fears Have Real Estate Market Forecasters Hitting the Reset Button

Growing fears of recession trigger pullback on previous rosy forecasts.

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The author of this Expert Opinion is Dianne Crocker, Principal Analyst for LightBox

The lyrics to “Same As It Ever Was” by the Talking Heads certainly don’t apply to how 2022 is playing out in the commercial real estate market. Two quarters of negative economic growth has put a damper on market sentiment and triggered fears that the U.S. economy is heading for a recession. By midyear, market analysts were taking a good, hard look at their rosy forecasts from the start of the New Year and redrawing the lines.

Once upon a time…

At the start of 2022, forecasters were bullishly predicting that commercial real estate investment and lending levels would be nearly as good as 2021. This was significant, considering that 2021 set new records for deal-making and lending volume as the debt and equity capital amassed during the pandemic while looking for a home in U.S. commercial real estate.

What a difference a few quarters have made. Virtually, all the predictions that started the New Year were obsolete by mid-summer. The abrupt shift in market conditions is palpable and surprised just about everyone. Now, markets are reaching an inflection point that is in sharp contrast with the strong rebound of last year.

The two I’s: Inflation and interest rates

At the core of the recent upset in market sentiment is the persistence of high inflation, which seems to be ignoring all attempts by the Federal Reserve to raise interest rates and bring prices down. Higher inflation is having a ripple effect throughout the economy, pushing up the costs of construction materials, energy, and consumer goods. Among the notable economic indicators showing stress at mid-year was the GDP, which fell for the second consecutive quarter, and the Consumer Price Index, which jumped 9.1% year-over-year in June – the highest increase in about four decades.

In July, the CPI fell to 8.5%, an encouraging sign that inflation was beginning to stabilize. By the latest August report from LightBox, however, hopes were dashed when the CPI showed little improvement, holding firm at a still high of 8.3%.

The market is responding to a higher cost of capital as lenders tap the brakes. As the cost of capital rises with each interest rate hike and concerns of a recession intensify, many large U.S. financial institutions are pulling back on their loan originations for the rest of 2022 and into 2023. This change in tenor is a significant shift, given that 2021 was a record-breaking year for commercial real estate lending. Many lenders have already shifted to a more defensive underwriting position as they look to mitigate risks.

The Mortgage Bankers Association, which had previously predicted that lending levels in 2022 would break the $1 trillion mark for the first time revised their forecast downward in mid-July. By year-end, the MBA now expects volume to be a significant 18% below 2021 levels—and one-third lower than the bullish forecast made in February. Now, investment activity is cooling as higher borrowing costs drive some buyers from the market.

In the investment world, transactions were down by 29% at midyear due to a thinning buyer pool as higher rates impact access to debt capital. Market volatility is causing investors, lenders, and owners to rethink strategies, reconsider assumptions, and prepare for possible disruption.

Looking ahead to year-end and 2023

The rapid and diverse shifts in the market make for an uncertain forecast and certainly a more cautious investment environment. The battle between inflation and interest rates will continue over the near term. As LightBox’s investor, lender, valuation, and environmental due diligence clients move toward the 4th quarter—typically the busiest quarter of the year–unprecedented volatility is driving them to recalibrate and reforecast given recent market developments.

Continued softness in transaction volume is likely to continue as rates and valuations establish a new equilibrium. If property prices begin to level out, there will be more pressure on buyers to consider how to improve a property to get their return on investment. The next chapter of the commercial real estate market will be defined by how long inflation sticks around, how high interest rates go, and whether the economy slips into a recession (and how deeply). The greatest areas of opportunity will be found in asset classes like office and retail that are evolving away from traditional uses and morphing to meet the needs of today’s market. Until barometers stabilize, it’s important to rethink assumptions, watch developments, and recalibrate as necessary.

Dianne Crocker is the Principal Analyst for LightBox, delivering strategic analytics, best practices in risk management, market intelligence reports, educational seminars, and customized research for stakeholders in commercial real estate deals. She is a highly respected expert on commercial real estate market trends. This piece is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views reflected in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Digital Inclusion

White House Presses Outreach Initiatives for Affordable Connectivity Program

White House officials urged schools and other local institutions to engage in text-message and social media campaigns for the ACP.

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Photo of President Joe Biden, obtained from Wikimedia.

WASHINGTON, September 15, 2022 – The White House on Monday urged schools and other local institutions to engage in text-message and social media campaigns, PSAs, and other community-outreach initiatives to promote enrollment in the Federal Communications Commission’s Affordable Connectivity Program among of families with school-age children.

The Affordable Connectivity Program subsidizes internet service bill for low-income households. Monthly discounts of up to $30 are available for non-tribal enrollees, $75 for applicants on qualifying tribal lands. In addition, the ACP offers enrollees a one-time discount $100 on qualifying device purchases.

To boost ACP enrollment, speakers encouraged schools to reach out directly to families. Bharat Ramanurti, deputy director of the National Economic Council, said text-message campaigns drive up enrollment in government programs. A Massachusetts text-message campaign doubled ACP enrollment rates in subsequent days, said Ramanurti.

Also highlighted was the administration’s “ACP Consumer Outreach Kit,” which provides partners with resources, including fliers, posters, audio PSAs, social-media templates.

In fact, many of these tactics have proved effective in increasing ACP enrollment among telehealth patients. In addition, Microsoft and Communications Workers of America recently announced a circuit of ACP sign-up drives in that will tour several states including Michigan, New York, and North Carolina.

Political considerations as November nears…

As students go back to school and midterm elections loom, new ACP sign-ups could benefit the enrollees as well as the Democrats’ political chances.

Public officials and private experts alike recognize the value of community involvement in extending broadband connectivity and digital literacy nationwide. Marshaling community institutions – like schools – to maximize broadband access could help Biden and other Democrats overcome inflation-driven electoral headwinds in the November midterms. The White House obtained commitments from 20 providers to offer high-speed internet plans for $30 per month or less to ACP-eligible households – this means no out-of-pocket costs for recipients of ACP discounts. Free broadband coverage could bring the administration – and all Democrat candidates, by extension – back into the good graces of low-income families.

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Digital Inclusion

Federal Government Must Collect More Granular Data on Minorities to Aid in Initiatives

Discussion on the “data gap” comes as the nation tries to connect the unserved and underserved.

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Screenshot of Denice Ross, the White House's chief data scientist

WASHINGTON, August 31, 2022 – In order to serve the needs of all Americans, the federal government must gather and act on more granular data on underrepresented minority groups that have been historically overlooked in the data-gathering process, said Denice Ross, the White House’s chief data scientist.

Ross argued at an online event hosted by the Center for Data Innovation on Tuesday that many minority groups – including African Americans, Native Americans, the disabled, and the LGBT community – are disadvantaged by the “data divide,” a term which refers to disparities in the amount and quality of available data on various groups.

Ross was citing a report issued earlier this year by the Equitable Data Working Group, a task force created by President Joe Biden earlier this year, which said policymakers are often unable to perceive or ameliorate problems facing minority communities if data on those communities are unavailable or insufficiently disaggregated. Disaggregated data, the report says, is “data that can be broken down and analyzed by race, ethnicity, gender, disability, income, veteran status, age, or other key demographic variables.”

The report recommends a federal data collection strategy that safeguards privacy and facilitates analysis of “the interconnectedness of identities and experiences,” or how individuals’ various minority-group identities compound the societal disadvantages they face. The report also advocates the creation of “incentives and pathways” promoting minority representation in the data collection process.

The recommendations come as the broadband industry and federal agencies try to improve knowledge of where there are unserved and underserved areas for broadband connectivity and to take action to improve digital literacy. The Illinois Broadband Lab and other state broadband offices, for example, implement a community-up approach to data gathering. Direct community involvement provides data insights that help states deliver coverage to in-need communities, officials say. 

In the panel discussion that followed Ross’s opening remarks, experts and academics agreed that community outreach is a necessary step in closing the data divide. Dominique Harrison, director of bank Citi Ventures’ Racial Equity Design and Data Initiative, said that some in the African American community view data collection with skepticism.  

Christopher Wood, executive director of LGBT Tech, argued that the passage of a federal privacy standard is a critical step toward establishing trust in government data collection. The most recent attempt to pass a national privacy regime, the American Data Privacy and Protection Act, was approved by the House Committee on Energy and Commerce last month.

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