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Broadband's Impact

Citizens Must Embrace and Benefit from Technology Revolution, FCC Told

WASHINGTON, August 7, 2009 – The technology revolution will fundamentally change and improve the way that citizens and government interact, but that change must embrace everyone to accomplish its goals, public officials and policy experts agreed Thursday.

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WASHINGTON, August 7, 2009 – The technology revolution will fundamentally change and improve the way that citizens and government interact, but that change must embrace everyone to accomplish its goals, public officials and policy experts agreed Thursday.

The revolution is enabling people to access government services in a way that allows them to see how their government is operating, said Federal Chief Information Officer Vivek Kundra during the workshop hosted by the Federal Communications Commission.

Since federal money is being used to develop information technology, the government wants to engage the American people to help shape the way the money is used, he said, noting that the government is not the only source of technological innovation.

Broadband technology “enables us to create the most participatory democracy of our time” by providing better services and creating more open ways of working and policy making, said Beth Noveck, federal deputy chief technology officer for open government.

“We very much turn the policy-making process inside out,” she said.

Broadband has been used to “foster civic engagement in local communities” by getting citizens to communicate about problem in their local communities and collaborate about how to solve them, she said.

Graham Richard, former mayor of Fort Wayne, Ind., praised broadband technology for making his city easier to run more efficiently.

For example, Fort Wayne has been able to use broadband to determine how to locate and fill potholes more quickly. It also has been aided by real-time monitoring technologies allowing it to find out the amount of time a street-sweeping truck spends sweeping the street versus how much time it spends going to where it has to sweep, he said.

Broadband has helped to reduce crime rates in Fort Wayne by facilitating police communication and their deployment along with services that allow law enforcers to track a criminal’s every move, he said.

“None of us are as smart as all of us,” he said.

Kundra also touted the benefits of e-government, saying it saves money for government employees and is a “mechanism to drive productivity. For example, 50 percent of Patent and Trademark Office employees telecommute, which saves travel costs and aids the environment, he said. Additionally, when Government Accountability Office employees were forced to evacuate their building after the terrorist attacks of Sept. 11, 2001, they were able to continue agency operations by telecommuting.

However, it’s important to ensure that employees have the proper tools and understanding of how to use technology, said Kundra. “So much of what we do online actually requires training” but “many companies have made it so difficult to interact with technologies,” he said.

Norman Ornstein, a resident scholar at the American Enterprise Institute for Public Policy Research, spoke on the second panel on civil engagement.

Because most political discourse and commerce today will conducted through broadband, “we don’t want a society of haves and have nots,” he said.

The Internet is the new “public square,” where people can learn about the government, communicate with the government, and share their ideas, and “if citizens don’t have that access they will be shut out of the public debate,” he said.

One problem, said Ornstein, is that many Internet users are “cocooning” themselves by only reading the blogs that reinforce their own ideas, and “we are losing the common set of facts around which debate can be formed.”

Andrew Rasiej, the founder of Personal Democracy Forum, highlighted the importance of broadband in keeping average people involved in the political process.

Most videos of political candidates on YouTube during the 2008 election were created by average citizens, and this has had a tremendous impact on the political landscape, he said.

Rasiej shared the story of his elderly parents who were able to send e-mails with links to a video of then-presidential candidate Obama on YouTube to more than 50 friends at a time.

This technology can be used to protect free speech by enabling citizens to communicate with each other discreetly, and may ultimately redefine international politics by creating a “citizen to citizen diplomacy,” he said.

“If working-class people cannot access these sights,” he said, “they are being excluded from 21st century technology.”

Citizenship can only be transformed when the government is willing to make information public and in real time, said John Wunderlich, program director for the Sunlight Foundation.

Broadband's Impact

Partnerships And Trust Go Long Way To Securing Financing For Broadband Projects, Panelists Say

Broadband Breakfast panelists wrestle with the challenge of financing broadband infrastructure projects.

Tim White

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Screenshot taken from Broadband Live Online event

April 16, 2021 – Financing broadband projects requires real human relationships among everyone involved, said Broadband Breakfast experts Wednesday.

The weekly panel addressed the challenge of financing broadband infrastructure. Billions of federal dollars are making their way to expand internet access across the country, including the $9.3 billion Rural Digital Opportunity Fund, the $3.2 billion Emergency Broadband Benefit program and the $7 billion Emergency Connectivity Fund. There is significant funding to be spent, but it’s not always as simple as receiving a check in the mail from the government.

Getting the necessary funds to build broadband networks — whether they are private service providers like Comcast, electric co-ops or municipal-owned networks — often requires financing with banking institutions or other means of funding.

“You really want to strike a deal with someone that you can trust, who you think has your community’s interests in mind,” said Christopher Mitchell, director of the Institute for Local Self Reliance’s Community Broadband Network Initiative. “Human relationships are important, and often are a precursor to striking any of these sorts of deals.”

He mentioned unique ways that companies and communities can collaborate to build broadband networks.

For example, he referenced some long-term agreements in Minnesota between localities and CTC – Consolidated Telephone Company. The localities would pay for and own fiber-to-the-home networks that are operated by the CTC. “That can really help for operators that have the capacity to do more work, but may be at their lending or borrowing limits,” Mitchell said.

Internet Service Providers “can work with a community that would take on the debt in order to build the network and then offer, whether that’s exclusive, whether that’s permanently exclusive, or timed-exclusive, that’s one way,” Mitchell said.

Partnering with anchor institutions

Another method is for providers to partner with communities or schools to build networks that are owned by the company but paid for by the community or school with state or federal funding, such as the company Clearnetworx in Colorado.

“ISPs sometimes have to build those relationships and have creative ideas to make these things happen,” Mitchell said.

“When I think about the creation of MBC back in 2004, I think it was really all about leadership and relationship and good timing,” echoed Lauren Mathena, director of economic development and community engagement at Mid-Atlantic Broadband (MBC). On grant processes and getting the necessary financing, she said “the biggest thing is building those relationships and keeping that determination, and if you haven’t started, start today, because it is a process.”

Many smaller banks often lend out for broadband projects, sometimes even banding together if they hit their limits, because they see it as a wholistic community development, explained Tim Herwig, district community affairs officer at the Office of the Comptroller of the Currency.

“A lot of these banks are locally-owned, the bank president, the members of the board, sit in the pew at church next to customers,” Herwig said. “Their kids go to the same schools together, they eat in the same restaurants, they go jogging down the same streets, right? They have a deep sense of corporate community responsibility. They see broadband as a gateway to the financial security and future of the communities where they serve,” he said.

High cost challenges

“The big challenge in a lot of these markets for rural operators is the economics of providing service in high-cost areas just don’t pencil out,” said Jeff Johnston, lead communications economist at CoBank, a private bank that focuses on services in agriculture and infrastructure for rural areas.

In addition to getting the upfront funding to building the infrastructure, there is also the operating costs to consider, and for some areas that’s not feasible without extra support, he said. “It’s one thing to get support up front to build a network in a high-cost area, but there’s on going expenses to managing the network,” he said.

Johnston also mentioned financial issues that may occur in federal reverse auction programs such as RDOF. “They’re great programs, first of all, but I also think operators going into these reverse auctions don’t overextend themselves,” he said. “Be realistic in what you think you can do operationally and financially.”

For MBC, which operates in Virginia, they pair funding with state and federal programs, such as the 1998 national tobacco settlement through the Virginia Tobacco Region Revitalization Commission, Mathena said. “We’ve been able to pair state and federal grant applications together, so that we’re using state dollars to help build that match, so that’s not just coming from MBC’s revenue,” she said.

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Broadband's Impact

FCC to Vote On Emergency Connectivity Fund Policies By Mid-May: Rosenworcel

The agency is expected to vote on policies for the new connectivity fund by mid-May, chairwoman says.

Derek Shumway

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April 14, 2021 – Jessica Rosenworcel, the chairwoman of the Federal Communications Commission, said Tuesday the agency will be voting by mid-May on policies to deliver the Emergency Connectivity Fund, which has received over 9,000 interested institutions through its portal.

The Emergency Connectivity Fund is part of President Joe Biden’s $1.9-trillion American Rescue Plan signed into law in March 2021.

It’s “the nation’s largest ever broadband affordability program,” Rosenworcel said Tuesday on a virtual panel hosted by Allvanza, an advocacy group for Latinxs and underserved communities within the technology, telecommunications and innovation industries; the Multicultural Media Telecom and Internet Council (MMTC); and the Asian Pacific American Advocate group (OCA).

It’s “designed to make sure we get every household in this country connected to high-speed Internet service because this pandemic has proven like nothing before,” she added.

The FCC made a sign-up portal on its website to determine interest in the program, and over 9,000 institutions have signed up to date, Rosenworcel said, adding she hopes the policies for the EBB can address the homework gap by extending internet subsidies normally reserved for schools and libraries to households.

Evelyn Remaley, acting assistant secretary of commerce for communications and information and acting National Telecommunications and Information Administration (NTIA) Administrator, said minority-aimed broadband initiatives have done great work in bringing together providers and companies with minority-serving institutions.

Correction: A previous version of this story said the FCC will vote by mid-May on policies related to the Emergency Broadband Benefit program. In actuality, the agency is voting on policies for the new Emergency Connectivity Fund from Biden’s new American Rescue Plan. 

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Digital Inclusion

Virt Seeks To Serve As The Hub To Find And Join Virtual Events

Launched last week, virt.com hopes to take advantage of the rise in virtual events by crowdsourcing them in one place.

Tim White

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Photo of GHS co-founder Victor Zonana, left, from Global Health New Zealand

April 13, 2021 – Global Health Strategies, the global advocacy group focused on health and policy, last week launched Virt.com, a new open-source media platform that crowdsources virtual events on various issues.

Those “issue channels” include health, Covid-19, climate and environment, gender, food and nutrition and human rights. It relies on users in different regions posting about upcoming events in those categories.

The launch last week coincided with a new ad campaign called Unmutetheworld, focused on digital equity around the world with the belief that internet access is a human right. It includes partnering with groups like National Digital Inclusion Alliance and grassroots organizations in many different countries.

“The pandemic has transformed our lives. The way we connect, the way we celebrate, the way we mourn, the way we work, access healthcare and learn, has changed,” GHS CEO David Gold said in an interview. “Broadband allows us to connect virtually even during the pandemic, but so many people don’t have access to the internet, they cannot connect, and we have to change that,” he said.

Gold described Virt as a way to connect people globally to meaningful conversations about health, science, policy, technology, among other topics. “We have a window of opportunity right now with the pandemic to really change. Despite all the terrible effects of COVID-19, we have this moment in time to make the case for big investments,” he said.

Gold highlighted the work of GHS and the Unmutetheworld campaign to connect people across different nations. “Broadband access comes to the heart of economic development, we have to take that momentum in the U.S. and expand it around the world,” he said.

Broadband is becoming increasingly more important, with more people working, schooling, or using health services virtually than ever before due to the pandemic.

Broadband central to digital activities

“Broadband used to be a ‘nice to have,’ now it is a ‘must have,’” Angela Siefer, executive director at NDIA, said in an interview. “Twenty years ago, we were worried about having enough computers in a classroom and lucky that one of them connected to the internet, but that has changed now, and we need to keep up with the technology. It permeates our whole lives,” she said.

President Joe Biden recently announced a new $2.3-trillion infrastructure proposal called the American Jobs Plan, which includes $100 billion for broadband programs over eight years. Congress has also recently introduced legislation on broadband initiatives, including $100 billion as part of the Leading Infrastructure for Tomorrow’s America Act, or LIFT America Act, sponsored by the Democratic delegation on the House Energy and Commerce Committee.

“We are excited about the potential of these government initiatives, not just for funding deployment, but also to address affordability, digital literacy skills and devices,” Siefer said. “We’ve never had this much awareness about broadband issues. We’re seeing real ideas being put into action.”

Siefer also mentioned state-level efforts to expand broadband, including recent legislation in New York and Maryland. Maryland plans to spend $300 million of federal funding from the American Rescue Plan on broadband programs, including infrastructure, subsidies for fees and devices, and grants for municipal broadband. New York state recently announced the 2022 fiscal year budget including a $300 billion infrastructure package that contains broadband subsidies for low-income residents and an emergency fund to provide economically-disadvantaged students with free internet access.

“We’re seeing a shift to address adoption and affordability at both the state and federal level, where previously we only saw discussion of availability,” Siefer said. “It’s not just about unserved and underserved areas when it comes to digital equity, because the infrastructure might be there, but people are not participating in broadband for a variety of reasons,” she said. “Affordability and digital literacy lock people out. New programs aim to solve that problem and get people connected.”

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