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WISPA Tackles Key Issues at Summer Meeting in St. Louis

ST. LOUIS, July 30, 2010 – The Wireless Internet Service Providers’ Association took the opportunity to address key issues of concern to its members at its summer meeting in St. Louis this month.

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By St. Louis Broadband President Victoria Proffer and Alex Goldman of WISPA

ST. LOUIS, July 30, 2010 – The Wireless Internet Service Providers’ Association took the opportunity to address key issues of concern to its members at its summer meeting in St. Louis this month.

The three-day event included several instructional tracks including regulatory, business and technical agendas.

Priorities included the television white spaces proceeding and order, which was issued in 2008. Each WISPA member has a list of potential customers who have tried to get service but whose homes could not be reached with existing spectrum.

WISPA members are eagerly awaiting the release of sub-900 megahertz spectrum that would allow them to reach those who do not yet have broadband. This valuable spectrum travels through obstacles such as trees that higher bands cannot penetrate.

WISPA’s FCC committee provided an update on the current status of the proceeding, and the FCC’s Julius Knapp and WISPA friend Michael Calabrese of the New America Foundation offered further insight.

Calabrese cautioned that the cellular companies are trying to get some of the white spaces spectrum offered for license or for the exclusive use of the cellular companies, known as the FiberTower proposal.

Knapp noted that the FCC needs to get the white spaces proceeding complete in order to deliver a comprehensive spectrum plan. The National Broadband Plan requires that this spectrum plan be complete by Oct. 1.

He praised the cooperative relationship between the FCC and WISPA – especially work on the 3.65 gigahertz and 5 gigahertz frequencies for unlicensed and licensed-lite usage. He offered his expectation that WISPA and the FCC would have “the same productive participation on future challenges as we have had in the past.”

Knapp provided a big-picture view of other activities such as the FCC’s spectrum dashboard, incentive auctions, more spectrum for mobile broadband and for licensed backhaul.

He noted that the backhaul issue, which is important for cellular carriers who need to supply increased bandwidth, is expected to be discussed at the Aug. 5 FCC commissioners meeting.

Knapp’s presentation left the impression that no matter how the spectrum pie is cut, WISPs will receive a sufficient share to allow them to bring broadband service to America’s unserved or underserved citizens as called for in the National Broadband Plan.

Knapp urged WISPA to continue to “have a presence at our meetings; keep us apprised of your needs and continue to participate and to have a voice in FCC proceedings.”

Other key speakers at the regional meeting included Dewayne Hendricks, the original broadband cowboy and Doug Karl of Karlnet, whose products brought polling to wireless in the 1990s and fundamentally improved the industry when it was in its infancy.

WISPA also presented the Terminal Doppler Weather Radar database, a collaboration between WISPA, equipment makers, database provider Spectrum Bridge, the Federal Aviation Administration and FCC.

The TDW radars operate at major U.S. airports to detect hazardous conditions such as downdrafts and warn aircraft of those conditions when they are most vulnerable: taking off and landing. The voluntary database promises to fix a lingering issue regarding interference and shows that the fixed wireless broadband industry can proactively deliver solutions to problems without requiring the heavy hand of regulation.

WISPA members are primarily from rural areas, and rural broadband is a keystone of the National Broadband Plan. Many already provide service in areas that some maps show as lacking broadband.

Members will meet next at The Broadband Expo at the Gaylord Texan Resort and Convention Center in Dallas, Texas, from Nov. 1-3.

Digital Inclusion

Doug Lodder: How to Prevent the Economic Climate from Worsening the Digital Divide

There are government programs created to shrink the digital divide, but not many Americans know what’s out there.

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The author of this Expert Opinion is Doug Lodder, president of TruConnect

From gas to groceries to rent, prices are rocketing faster than they have in decades. This leaves many American families without the means to pay for essentials, including cellphone and internet services. In fact, the Center on Poverty and Social Policy reports that poverty rates have been steadily climbing since March. We’re talking about millions of people at risk of being left behind in the gulf between those who have access to connectivity and those who don’t.

We must not allow this digital divide to grow in the wake of the current economic climate. There is so much more at stake here than simply access to the internet or owning a smartphone.

What’s at stake if the digital divide worsens

Our reliance on connectivity has been growing steadily for years, and the pandemic only accelerated our dependence. Having a cell phone or internet access are no longer luxuries, they are vital necessities.

When a low-income American doesn’t have access to connectivity, they are put at an even greater disadvantage. They are limited in their ability to seek and apply for a job, they don’t have the option of convenient and cost-effective telehealth, opportunities for education shrink, and accessing social programs becomes more difficult. I haven’t even mentioned the social benefits that connectivity gives us humans—it’s natural to want to call our friends and families, and for many, necessary to share news or updates. The loss or absence of connectivity can easily create a snowball effect, compounding challenges for low-income Americans.

The stakes are certainly high. Thankfully, there are government programs created to shrink the digital divide. The challenge is that not many Americans know what’s out there.

What can be done to improve it

In the 1980s, the Reagan administration created the federal Lifeline program to subsidize phones and bring them into every household. The program has since evolved to include mobile and broadband services.

More than 34 million low-income Americans are eligible for subsidized cell phones and internet access through the Lifeline program. Unfortunately, only 1 in 5 eligible people are taking advantage of the program because most qualified Americans don’t even know the program exists.

The situation is similar with the FCC’s Affordable Connectivity Program, another federal government program aimed at bringing connectivity to low-income Americans. Through ACP, qualifying households can get connected by answering a few simple questions and submitting eligibility documents.

Experts estimate that 48 million households—or nearly 40% of households in the country—qualify for the ACP. But, just like Lifeline, too few Americans are taking advantage of the program.

So, what can be done to increase the use of these programs and close the digital divide?

Our vision of true digital equity is where every American is connected through a diverse network of solutions. This means we can’t rely solely on fixed terrestrial. According to research from Pew, 27% of people earning less than $30,000 a year did not have home broadband and relied on smartphones for connectivity. Another benefit of mobile connectivity—more Americans have access to it. FCC data shows that 99.9% of Americans live in an LTE coverage area, whereas only 94% of the country has access to fixed terrestrial broadband where they live.

Additionally, we need more local communities to get behind these programs and proactively market them. We should see ads plastered across billboards and buses in the most impacted areas. Companies like ours, which provide services subsidized through Lifeline and ACP, market and promote the programs, but we’re limited in our reach. It’s imperative that local communities and their governments invest more resources to promote Lifeline, ACP and other connectivity programs.

While there’s no panacea for the problem at hand, it is imperative that we all do our part, especially as the economic climate threatens to grow the digital divide. The fate of millions of Americans is at stake.

Doug Lodder in President of TruConnect, a mobile provider that offers eligible consumers unlimited talk, text, and data, a free Android smartphone, free shipping, and access to over 10 million Wi-Fi hotspots; free international calling to Mexico, Canada, South Korea, China and Vietnam; plus an option to purchase tablets at $10.01. This piece is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Expert Opinion

Craig Settles: If You Can’t Give Away Free Internet, Consider Telehealth

Settles suggests tactics for communities to effectively deploy telehealth services while marketing the Affordable Connectivity Program.

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The author of this Expert Opinion is Craig Settles, who unites community broadband teams and healthcare stakeholders through telehealth-broadband integration initiatives.

Vice President Kamala Harris personally rallied the state governors – “it’s all hands on deck” to sign up more households to the Federal Communications Commission’s Affordable Connectivity Program (ACP). This Friday, the FCC likely will authorize a $100-million grant program to help boost the numbers. The White House went online nationwide to energize community stakeholders and activists.

What’s up? ACP is a free monthly internet program with a $100 subsidy for a computing device. So far, about 12 million households have signed up for ACP. However, the National Telecommunications and Information Administration’s “Internet For All” website estimates there are more than 51 millions ACP-eligible homes. Thirty-nine million homes can be a significant reach.

“ACP adoption has been difficult because there is no money to help those of us who are managing the process and who have the connections to the community,’ says Deb Socia, president and CEO of The Enterprise Center, a local Chattanooga economic development partner. “I have a full-time person just to help get folks signed up, but I had to raise money to do so.”

Hopefully this Friday the FCC will “green light” what they’re calling “Your Home, Your Internet.” Socia and many others can hire more people who know the communities and neighborhoods well. However, the key to increasing participation in the ACP is not more money! Rather, the key is more money spent more wisely.

The great thing about marketing is…it works!

Before community broadband, I did marketing and PR consulting for industry giants such as Lotus Development, Microsoft, and AT&T and a bunch of high-tech startups. These companies knew that a successful marketing tactic was (and still is) to let prospects demo products in a real-world environment. Whether a game or a business technology, demo it.

ACP’s markets are heavily low-income homes. Communities text, back-pack flyers, and bus stop-ads must compete for attention with 6,000 – 10,000 marketing messages per person per day, kids crying, adults whining, racing off to the third job, etc. Parents worrying about where the family’s next meal is coming from, kids worrying about getting shot. What’s more, sizeable portions of the left-leaning residents fear government or incumbent net intrusion, surveillance, or bait-and-switch scams, conservatives seem to distrust anything Democrat-sponsored.

A winning demo? Telehealth. Because everybody gets sick sometimes – low-income folks, a hell of a lot more than everybody else. Often, they’re also responsible for others who are sick. So let “Telehealth and convenient healthcare delivery” be the marketing message that drives ACP.

The Enterprise Center is planning a pilot project involving 1000 free telehealth appointment targeted to one of Chattanooga’s lowest income neighborhoods. They have high incidences of stroke, heart disease, diabetes, and asthma. The pilot includes training, a new Chromebook, and home internet access that residents’ their needs.

Six tactics for communities to deploy telehealth and market the ACP

Here are six tactics that communities can use to deploy telehealth while putting some order, shape, and priority to ACP adoption. Develop statewide media campaigns that build marketing awareness and excitement for community needs assessments for NITA’s BEAD and DEA grant programs.

1. Reinventing the doctor office visit for various healthcare practices, including doctor consults, medical observation, screening, and data gathering and exchange. For example, recruit barbershops, hair salons, churches, and laundromats in African-American neighborhoods where hypertension screening services are delivered, and customers, parishioners, patrons and others then can sign up for ACP and telehealth.

2. Use telehealth to deliver chronic healthcare and home care so the constant appointments and treatments can be made less intrusively at home, or possibly at work. Hospitals, doctor practices, and clinics can prescribe telehealth solutions and give patients material for signing up for ACP and computing devices from an ISP. Some hospitals are giving they are chronic illness patients computing devices.

3. Enhance emergency response to save more lives. Perhaps some of the facilities can treat non-serious patients (those who treat the ER as their primary care physician), and then give them ACP and telehealth paperwork so an ISP can sign up patients.

4. Expand efficiency of mental healthcare delivery. Now might be a good opportunity to pilot program that gives police officers several emergency URLs so they can get mental health professionals on the line to deescalate situations, and direct people with mental health crisis into the ACP when possible. It may not produce huge numbers of ACP sign ups, but it’s great publicity for the ACP and telehealth.

5. Improve senior care and facilitating aging in place. Enabling several senior citizens centers and libraries to deliver a series of appropriate screenings for seniors, followed by demonstrations of telehealth, digital literacy, and ACP sign-ups could be awesome.

6. Reimagining what hospital care can be. Various cities may want to consider equipping two or three public housing units so they can become mobile telehealth clinics.

Next time I will address setting up a campaign to recruit, coordinate, and motivate unofficial community leaders in the implementation of these various tactics. These unofficial leaders carry significant clout in their respective communities – barbershops, hairdressers, local grocery store owners, pastors, libraries etc.

Craig Settles conducts needs analyses, planning, and grant assessments with community stakeholders who want broadband networks and telehealth to improve economic development, healthcare, education and local government. 

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views reflected in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC. This Expert Opinion was lightly edited to conform with Broadband Breakfast style. 

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Expert Opinion

Dave Wright: Shared Relocation Fund Will Make More of Finite Spectrum Resource

‘Wireless connectivity is one of the most vital aspects of our digital infrastructure.’

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The Author of this Expert Opinion is Dave Wright, president of OnGo Alliance and head of global wireless policy at Hewlett Packard Enterprise

In order to meet the gaps in broadband connectivity that persist throughout the country, we must have a more comprehensive view for the necessity of all available spectrum – whether shared, licensed or unlicensed – understanding that they are complementary and independently important to our nation’s future.

As we figure out how we will meet the needs of an increasingly wireless world, it is critical that we think collaboratively on how we can free up and share spectrum, working closely and cooperatively with the federal agencies responsible for our nation’s spectrum resources, the Federal Communications Commission and the National Telecommunication and Information Administration.

With recent confirmed leadership appointments in the NTIA and FCC, and renewed focus on collaboration and collegiality between these organizations, there is hope for renewed effectiveness in America’s overall management of our spectrum resources.

From a policy perspective, the OnGo Alliance is working to shed light on the incentives that inherently exist around the way spectrum is made available today. For terrestrial uses, there are two long established methods for making spectrum available – via a licensing process including an auction of the frequencies, or via an unlicensed allocation where spectrum is made available on a license-exempt basis.

Licensed bands have given rise to our cellular connectivity, while unlicensed spectrum has enabled innovations like the Wi-Fi and Bluetooth solutions that we know and depend upon today. The near ubiquitous presence of these technologies speaks to the efficacy of these approaches. The US 3.5 GHz Citizens Broadband Radio Service is the first spectrum access framework that combines aspects of licensed (protected access) and unlicensed (opportunistic access) spectrum within a single, dynamically managed access paradigm.

Congress has increasingly been looking to licensed spectrum auctions as a source of revenue to cover the funding requirements for new programs. And Federal users who are occupying spectrum and then make the spectrum available for auction can take advantage of monies made available through the Spectrum Relocation Fund to cover the costs associated with transitioning their systems.

The SRF is in turn funded based the resulting auction revenues. These are examples of the current incentives in the system which are either directly or indirectly tied to auction revenues of licensed spectrum. These incentives inherently bias the policymaking processes toward licensed spectrum, at the expense of unlicensed and/or opportunistic spectrum like we have in the CBRS General Authorized Access tier.

This bias is not helpful in our quest to provide accessible broadband throughout the nation as unlicensed and GAA are key components in most solutions, from Wi-Fi as the “last meter” connection to a fixed broadband network to GAA’s prominent role in rural fixed wireless offerings.

CBRS is an optimal framework for putting mid-band spectrum to intensive uses for a wide variety of uses. In the only two years since CBRS commercial operations were approved by the FCC, over 225,000 CBRS base stations have been installed nationwide.

Collaboration between cloud players, system integrators, radio vendors and operators has reached critical mass, building a vibrant, self-sustaining ecosystem. CBRS has allowed enterprises and rural farms alike the opportunity to install private 4G and 5G networks that are connecting IoT devices – from factory robots to autonomous farm equipment. School districts, airports, military bases and logistics facilities, factories, hospitals, office buildings, and public libraries are only but a few of the limitless facilities where connectivity has been enabled by CBRS spectrum.

Wireless connectivity is one of the most vital aspects of our digital infrastructure, and we must use all of the available resources in order to make broadband as ubiquitous as any other utility. Our policymaking, and the incentives around it, must account for the fact that all types of spectrum are important – whether licensed, unlicensed or shared – and that it is vital to ensure that there are proper allocations of each type to meet the relentless demand. We must work together to make the most of what we have.

Dave Wright played an instrumental role in the formation of the OnGo Alliance (originally known as the CBRS Alliance), collaborating with other founding members to create a robust multi-stakeholder organization focused on the optimization of LTE and 5G services in the CBRS band. He served as the Alliance’s first Secretary from its launch in August 2016 and was elected as the President of the Alliance in February 2018. He advocates for unlicensed, licensed, and dynamic sharing frameworks – recognizing the vital role that all spectrum management regimes play in our increasingly wireless world. This piece is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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