WASHINGTON, August 16, 2010 – Complaints to the Federal Communication Commission about various issues increased 230 percent during the first quarter of this year over the fourth quarter of last year. General inquires increased 7 percent during this timeframe.
The agency has released a report on the top subject areas for complaints and general inquiries processed by its Consumer and Governmental Affairs Bureau.
FCC spokesman Dan Rumelt said the spike in complaints had to do with “one or several” broadcast indecency incidents in the first quarter, although would not provide additional details.
Eighty-four percent of wireline complaints addressed issues in the Telephone Consumer Protection Act (TCPA) like the “do not call” list. Wireline inquiries increased more than 10 percent from 10,979 in the fourth quarter of 2009 to 12,107 in the first quarter of 2010.
Wireless telecommunications complaints increased 3 percent from 16,145 in the fourth quarter of 2009 to 16,753 in this year’s first quarter. TCPA issues comprised nearly 67 percent of the complaints in this category. General wireless inquiries increased more than 25 percent from 4,087 in the fourth quarter of 2009 to 5,130 in the first quarter of 2010.
The number of radio and television broadcasting inquiries fell about 6 percent from 5,449 in the fourth quarter of 2009 to 5,135 in the first quarter of 2010. Most of the complaints in the first quarter dealt with broadcast programming issues.
Cable and satellite services complaints increased 9 percent from 1,851 in the fourth quarter of 2009 to 2,029 in the first quarter of 2010.
The number of cable and satellite services inquiries decreased nearly 3 percent, as compared to the fourth quarter from 3,981 to 3,868. Inquiries regarding billing and rates issues constituted more than 44 percent of the inquiries in the category.
Federal Communications Commission Implements Rules for Affordable Connectivity Program
The agency implemented new rules on the Affordable Connectivity Program, which makes a new subsidy permanent.
WASHINGTON, January 24, 2022 – The Federal Communications Commission adopted rules Friday for its Affordable Connectivity Program that changes and, in some cases narrows, the eligibility requirements for the subsidy to allow for more households to be connected.
An extension of the former Emergency Broadband Benefit Program, which offered discounts to broadband service providers to subsidize connectivity and devices, the new program will make it easier for providers to get in the program by automatically making eligible providers in good standing.
Additionally, the FCC maintains that the monthly discount on broadband service is limited to one internet discount per household rather than allowing the benefit for separate members of a household. “Adopting a one-per-household limitation best ensures that Program funding is available to the largest possible number of eligible households,” the agency said in its report.
To accommodate the volume of eligible households enrolling in the ACP, the FCC allowed providers until March 22 – 60 days after its Friday order is published in the Federal Register– to make necessary changes to ensure that the ACP can be applied to providers’ currently sold plans.
“So much of our day to day—work, education, healthcare and more—has migrated online. As a result, it’s more apparent than ever before that broadband is no longer nice-to-have, it’s need-to-have, for everyone, everywhere,” said FCC Chairwoman Jessica Rosenworcel. “But there are far too many households across the country that are wrestling with how to pay for gas and groceries and also keep up with the broadband bill. This program, like its predecessor, can make a meaningful difference.”
The Infrastructure Investment and Jobs Act transformed the EBB to the longer-term Affordable Connectivity Program by allocating an additional $14.2 billion to it.
FCC Chairwoman Rosenworcel Shares Proposal to Promote Broadband Competition In Apartment Buildings
If adopted, the FCC’s regulations would increase broadband options for tenants.
WASHINGTON, January 21, 2022––Federal Communications Commission Chairwoman Jessica Rosenworcel shared a draft regulation that aims to would promote competition and greater broadband choice for tenants in apartment buildings.
If adopted, the regulations would prevent practices that keep tenants from choosing their own broadband provider.
“With more than one-third of the U.S. population living in apartments, mobile home parks, condominiums, and public housing, it’s time to crack down on practices that lock out broadband competition and consumer choice,” said Rosenworcel.
The proposal would prohibit broadband providers from entering into revenue-sharing agreements with apartment building owners. If approved by her fellow commissioners and hence adopted as official agency rules, the regulation would also require providers to disclose any existing marketing arrangements they have with building owners to tenants.
“Consumers deserve access to a choice of providers in their buildings. I look forward to having my colleagues join me in lifting the obstacles to competitive choice for broadband for the millions of tenants across the nation,” Rosenworcel said.
Her proposal builds on a September 2021 notice that invited a new round of comments during an examination of broadband access In apartment and office buildings. The FCC said the proceedings revealed “a pattern of new practices that inhibit competition, contrary to the Commission’s goals, and limit opportunities for competitive providers to offer service for apartment, condo and office building unit tenants.”
More than one third of the U.S. population lives in condominiums or apartment buildings.
Exclusive agreements between broadband providers and buildings owners limit options for tenants, who are precluded from access to new carriers. “Across the country throughout the pandemic, the need for more and better broadband access has never been clearer,” Rosenworcel added.
FCC Announces Largest Approval Yet for Rural Digital Opportunity Fund: $1 Billion
The agency said Thursday it has approved $1 billion to 69 providers in 32 states.
WASHINGTON, December 16, 2021 – The Federal Communications Commission announced its largest approval yet from the $9.2-billion Rural Digital Opportunity Fund, greenlighting on Thursday $1 billion from a reverse auction process that ended with award announcements in December but that the new-look agency has been scrutinizing in recent months.
The agency said in a press release that this fifth round of approvals includes 69 providers who are expected to serve 518,000 locations in 32 states over 10 years. Its previous round approved $700 million worth of applications to cover 26 states. Previous rounds approved $554 million for broadband in 19 states, $311 million in 36 states, and $163 million in 21 states.
The agency still has some way to approve the entirety of the fund, as it’s asked providers that were previously awarded RDOF money in December to revisit their applications to see if the areas they have bid for are not already served. So far, a growing list have defaulted on their respective areas, some saying it was newer FCC maps that showed them what they didn’t previously know. The agency said Thursday that about 5,000 census blocks have been cleared as a result of that process.
The FCC also said Thursday it saved $350 million from winning bidders that have either failed to get state certification or didn’t follow through on their applications. In one winning bidder’s case, the FCC said Thursday Hotwire violated the application rules by changing its ownership structure.
“This latest round of funding will open up even more opportunities to connect hundreds of thousands of Americans to high-speed, reliable broadband service,” said FCC Chairwoman Jessica Rosenworcel. “Today’s actions reflect the hard work we’ve put in over the past year to ensure that applicants meet their obligations and follow our rules. With thoughtful oversight, this program can direct funding to areas that need broadband and to providers who are qualified to do the job.”
- Federal Communications Commission Implements Rules for Affordable Connectivity Program
- FTC Mum on Microsoft-Activision Deal, Proposes Review of Merger Guidelines
- Attorneys General Suing Google Over Location Data Collection
- Debra Berlyn: What’s New in 2022 for Aging and Tech?
- New Multitenant Proposal Praised, Dutch Fine Apple, Cameron Comms Expands in Louisiana
- Infrastructure Bill Brings New Focus on Decision Making at Community Level
Signup for Broadband Breakfast
Broadband Roundup4 months ago
Cox’s Wireless Deal with Verizon Dies, Apple Appeals Epic Games Case, AT&T’s Fiber Investment
Broadband Roundup4 months ago
Facebook Pauses Instagram for Kids, $1.2B from Emergency Connectivity Fund, Ransomware Attacks
Broadband Roundup3 months ago
AT&T Hurricane Survey, FCC Announces $1.1B from Emergency Connectivity Fund, Comcast’s Utah Plans
Broadband Roundup3 months ago
Facebook Changes and Second Whistleblower, Comcast’s Spam Call Feature, AT&T Picks Ericsson for 5G
Broadband Roundup4 months ago
O’Rielly ‘Perplexed’ By Delay in Rosenworcel Decision, China Mobile Domesticating Contracts, AT&T Partners with Frontier
Expert Opinion4 months ago
Mike Harris: Investing in Open Access Fiber Optics is Investing in the Future
Spectrum3 months ago
More Experts Weigh In On Possibility 12 GHz Band Can Be Shared with 5G Services
Artificial Intelligence1 month ago
Henry Kissinger: AI Will Prompt Consideration of What it Means to Be Human