Broadband's Impact
Joint Center Convenes Panel to Promote Adoption for Underserved Communities
WASHINGTON March 2, 2011 – Joint Center for Political and Economic Studies held a panel on Wednesday on how the federal government should promote broadband adoption and access to underserved communities. The panel served as an update the National Broadband Plan, which came out one year ago.
WASHINGTON March 2, 2011 – Joint Center for Political and Economic Studies held a panel on Wednesday on how the federal government should promote broadband adoption and access to underserved communities. The panel served as an update the National Broadband Plan, which came out one year ago.
“The biggest mistake we made when working on the plan was using the current framework to solve tomorrow’s problems” said keynote speaker, Blair Levin, one of the authors of the National Broadband Plan. “We need to phase out the Lifeline and Link-Up programs and come up with something new.”
The Lifeline and Link-Up programs provide rebates to consumers to lower the cost of telephone service. The National Broadband Plan recommended transitioning these programs to cover broadband in addition to voice service.
The old models are geared toward telephone service so they focus on cost and access; in contrast. In contrast, broadband requires a knowledgeable user, presenting a more complicated problem to solve. Levin proposed the full overhaul of the universal service system with a focus on demand and usage, rather than simple access.
“Rather than giving [USF subsidies] to companies we should be giving people vouchers to choose their preferred service,” Levin said. “Instead of just giving people money we also need to ensure they are taking steps to improve their digital skills. We should provide additional funds to people who complete digital literacy classes or job training.”
Levin also emphasized that while some programs will not work, pilots and trials are necessary to learn about what does.
“While no administrator wants to work on a project that fails, we need to figure out what works and what does not so we fund the right programs,” he said. “We need to learn what adoption tools are best for each community.”
During the larger panel discussion, Scott Wallsten, VP for research at the Technology Policy Institute and former National Broadband Task Force Economics Director, echoed Levin’s sentiment about pilot programs and evaluation.
“The NTIA needs to be given additional funds to provide in depth evaluation of their adoption programs,” Wallston said. “We also need to think about evaluation when creating new pilots so we can learn what’s working.”
US Telecom Association CEO Walter B. McCormick, Jr, also expressed the need for better evaluation, noting that there has been “an uptick in adoption, but we don’t know why.”
When moderator Dr. Nicol Turner-Lee asked the panel about possible adoption solutions, CTIA- The Wireless Association VP, Christopher Guttman-McCabe, said that wireless may be the best solution.
“Minorities are embracing mobile broadband through cell phones much more than other groups.” Guttman-McCabe said, “Wireless will be the bridge that spans the digital divide.”
“It’s great that people can email or watch videos on their phones,” Kimberly Marcus of Rainbow PUSH Coalition responded, “but really they need to be able to apply to jobs and access government services – and this means using computers connected to some type of broadband.”
Paul de Sa, Chief of the Office of Strategic Planning and Policy Analysis in the Federal Communications Commission, emphasized that the underserved community faces the three interconnected problems of access, cost and usage. “We need to look at these issues as part of a whole rather than individual or distinct problems.”
Broadband's Impact
Missouri’s BEAD Initial Proposal, Volume Two
The state is unsure if any of its $1.7 billion allocation will be left over after funding new infrastructure.

Missouri released a draft volume two of its Broadband Equity, Access and Deployment initial proposal on November 15.
It was part of a wave of states and territories that began seeking public comment on their drafts in recent weeks. All 56 have now done so.
After a 30-day comment period, states and territories are required to submit their proposals to the National Telecommunications and Information Administration by December 27. The proposals come in two volumes: volume one details how states will ground-truth broadband coverage data, and volume two outlines states’ plans for administering grant programs with their BEAD funds.
The Missouri Broadband Office is “not yet able to determine” whether it will have any of its $1.7 billion in BEAD money left over after funding infrastructure projects.
The state is planning to administer two rounds of funding, something the state’s broadband director BJ Tanksley has flagged as being potentially difficult given BEAD’s one year timeframe for grant awards. The MBO said in the proposal a “sub-round” might be necessary if some undeserved and underserved areas receive no applications, and the state might seek an extension from the NTIA.
Missouri is looking to release multiple “advisory figures” for its high-cost threshold, the price at which fiber becomes expensive enough for the state to consider other technologies not favored by BEAD. Cost modeling data will be used for an initial figure before the first round of grant applications, and the number will be updated based on the applications the state receives in each round.
The state will also be using the NTIA’s updated financing guidance, which gives states more options to ensure the financial viability of a project. The new guidance makes room for performance bonds and reimbursement milestones, which tie up less money than the 25 percent letter of credit required by initial BEAD rules.
The agency made the change on November 1 after months of pushback from advocates and lawmakers, who warned small providers could be edged out by the letter of credit.
The public comment period for Missouri’s volume two is open until December 15.
Broadband Updates
Alabama’s BEAD Initial Proposal, Volumes One and Two
The state is asking for a waiver to open up RDOF areas to BEAD applications.

Alabama released a draft of its Broadband Equity, Access and Deployment initial proposal on November 14.
It was part of a wave of states and territories that began seeking public comment on their drafts in recent weeks. All 56 have now done so.
After a 30-day comment period, states and territories are required to submit their proposals to the National Telecommunications and Information Administration by December 27. The proposals come in two volumes: volume one details how states will ground-truth broadband coverage data, and volume two outlines states’ plans for administering grant programs with their BEAD funds.
Volume one
The state is planning to adopt the NTIA’s model challenge process to accept and adjudicate claims of incorrect broadband data. The Federal Communications Commission’s largely provider-reported coverage map was used to allocate BEAD money, but is not considered accurate enough to determine which specific locations lack broadband.
Local governments, nonprofits, and broadband providers are able to submit those challenges on behalf of consumers under the model process.
Alabama is also electing to use one of the NTIA’s optional modifications to the model process. The state’s broadband office will designate all homes and businesses receiving broadband from copper telephone lines as “underserved” – and thus eligible for BEAD-funded infrastructure. The move is an effort to replace older technology with the higher speed fiber-optic cable favored by the program.
The state will administer two optional challenge types the NTIA laid out: area and MDU challenges. States are not required to use these, but most are planning to do so.
An area challenge is initiated if six or more locations in a census block group challenge the same technology from the same provider with sufficient evidence. The provider is then required to show evidence they provide the reported service to every location in the census block group, or the entire area will be opened up to BEAD funds.
An MDU, or multiple dwelling unit, challenge is triggered when three units or 10 percent of the total units in an apartment building challenge a provider’s service. It again flips the burden of proof, requiring providers to prove they give the reported service for the entire building, not just units that submit challenges.
Alabama’s broadband office is requesting a waiver from the NTIA’s rule around enforceable commitments from other funding programs. The state wants areas set to get broadband from the FCC’s Rural Digital Opportunity Fund to be considered unserved for the purposes of BEAD.
That fund, the state argues, has a deployment deadline too far in the future – six to eight years to BEAD’s four years – and is too prone to defaults to be a reliable alternative to BEAD.
Volume two
Alabama does not expect to have any of its $1.4 billion BEAD allocation left over after funding broadband infrastructure.
The state is planning to award that money in a single round of grant applications, but may administer a second, according to its proposal.
Like most states, Alabama won’t be setting a high-cost threshold before looking over all BEAD grant applications. That’s the price point at which the state will look to non-fiber technologies to serve the most expensive, hardest to reach areas.
Alabama’s broadband office is seeking comment on using the NTIA’s updated financing guidance, but plans on implementing it.
That updated guidance allows options which tie up less capital, like performance bonds. BEAD rules initially required a 25 percent letter of credit, which advocates and lawmakers warned could prevent small providers from participating in the program.
The public comment period for Alabama’s initial proposal is open until December 14.
Broadband Mapping & Data
Connect20 Summit: Data-Driven Approach Needed for Digital Navigation
The NTIA’s Internet Use Survey doesn’t delve deeply enough into why people choose not to adopt broadband.

WASHINGTON, November 20, 2023 – Better data about broadband adoption is necessary to closing the digital divide in the U.S., a broadband expert said during a panel at the Connect20 Summit here.
Speaking on a panel about “The Power of Navigation Services,” the expert, Jessica Dine of the Information Technology and Innovation Foundation, said states lack comprehensive data on why some residents remain offline. This information is essential for digital navigator programs to succeed, she said.
She highlighted the need for standardized national metrics on digital literacy and inclusion, and said that federal surveys – including the Census Bureau’s American Community Survey – provide insights on barriers to technology adoption. But more granular data is required.
She also said that the National Telecommunications and Information Administration’s Internet Use Survey doesn’t delve deeply enough into why people choose not to adopt the internet. For instance, understanding the nuances behind the ‘not interested’ response category could unveil targeted intervention strategies.
In particular, Dine praised Louisiana and Delaware for surveying communities on their connectivity needs, including overlaying socio-economic indicators with broadband deployment data. But she said more work is required to quantify the precise challenges different populations face.
Other panelists at the session, including Michelle Thornton of the State University of New York at Oswego, emphasized the importance of tracking on-the-ground efforts by navigators themselves.
Bringing in her experience from the field of healthcare navigation, Thornton underscored the value of tracking navigator activities and outcomes. She suggested a collaborative model where state-level data collection is supplemented by detailed, community-level insights from digital navigators.
The panel was part of the Connect20 Summit held in Washington and organized by Network On, the National Digital Inclusion Alliance, and Broadband Breakfast.
The session was moderated by Comcast’s Kate Allison, executive director of research and digital equity at Comcast.
To stay involved with the Digital Navigator movement, sign up at the Connect20 Summit.
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