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Giants of Broadband: A Personal Remembrance of Scott DeGarmo

Editor’s Note: The broadband world has lost three visionary giants over the past several months: Scott DeGarmo, Charles Benton and Don Samuelson. Each of these men had a significant impact on the world of advancing high-speed communications. Personally, each of them also had a significant impact on my professional career in broadband. I have had countless interactions with each of them over the course of many years.

SALT LAKE CITY, August 31, 2015 – I learned of the passing of Broadband Communities CEO Scott DeGarmo from pancreatic cancer two weeks ago this morning. One of my colleagues on the board of the non-profit Rural Telecommunications Congress had shared the news. His death came just one month prior to his company’s next conference, “Fiber for the New Economy” in Lexington, Kentucky.

I immediately sent off my condolences — now joined with dozens of others on the Broadband Communities web site — to those in his company whom I have known and with whom I have interacted on my levels.

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Editor’s Note: The broadband world has lost three visionary giants over the past several months: Scott DeGarmo, Charles Benton and Don Samuelson. Each of these men had a significant impact on the world of advancing high-speed communications. Personally, each of them also had a significant impact on my professional career in broadband. I have had countless interactions with each of them over the course of many years.

This series in BroadbandBreakfast.com will provide a personal remembrances of each of them. Comments on the stories are welcome. Feel free to communicate with me via email at drew@broadbandcensus.com.

SALT LAKE CITY, August 31, 2015 – I learned of the passing of Broadband Communities CEO Scott DeGarmo from pancreatic cancer two weeks ago this morning. One of my colleagues on the board of the non-profit Rural Telecommunications Congress had shared the news. His death came just one month prior to his company’s next conference, “Fiber for the New Economy” in Lexington, Kentucky.

Scott DeGarmo

I immediately sent off my condolences — now joined with dozens of others on the Broadband Communities web site — to those in his company whom I have known and with whom I have interacted on many levels.

For example, many years ago I interviewed Broadband Communities Vice Chairman Hilda Legg when she was the head of the U.S. Department of Agriculture’s Rural Utilities Service during the administration of George W. Bush. I was a reporter for the National Journal Group in Washington. We talked at that time more than a decade ago about the vital importance of getting broadband to rural communities.

Going back even further, Broadband Communities Corporate Editor Steven Ross was a professor of computer-assisted reporting at Columbia University Graduate School of Journalism. This was in 1995-1996, during the infant days of the internet, when I was his student. At the time, all of us were just beginning to sense the impending implications that high-bandwidth connectivity would have for our economy and for our culture.

More recently, as practicing attorney working Of Counsel at Kirton McConkie in Salt Lake City, I’ve taken a hands-on role in helping state, municipal and rural broadband leaders to invest in Gigabit Networks. In January, our firm invited Broadband Communities Editor Masha Zager to participate in our webinar series on “How to Build Your Gigabit Network.” She did a stellar job outlining the world of community broadband networks.

For all of my interactions with the staff and others associated with Broadband Communities, it was clear that Scott DeGarmo was the silent but powerful force behind an impressive organization.

Hilda G. Legg

Steven Ross

Masha Zager

Over the course of more than a decade, he followed and led his industry to a revived and amplified vision of its possibilities. From a small gathering of an obscure line of work dubbed the “private cable business” (think of TV and internet services to multiple-dwelling units), his broadband summits have instead become wonderfully expansive celebrations of the fiber communications marketplace. Whenever I attended Broadband Communities, I found Scott there, shepherding along the growth of this industry.

The Early ‘Broadband Moment’

I met Scott through my friend and mentor Graham Richard, who now runs the Advanced Energy Economy. Graham, the former mayor of Fort Wayne, Indiana, became an advocate for the possibilities that fiber-optic broadband brings to community economic development. After he concluded his term as mayor, he was an advisor and consultant to organizations with which I have worked, including BroadbandBreakfast.com and the Partnership for a Connected Illinois.

It was early 2008, and I had just launched BroadbandCensus.com, an early effort to collect and provide free information to the public about broadband speeds, prices, availability, reliability and competition. President Bush’s Federal Communications Commission had refused to release this data from broadband providers. Our efforts in that year preceded what would become a significant push to increase knowledge where broadband was available, and who was providing it.

Scott graciously invited me to present at what was then known as the Broadband Properties conference, at a hotel near the Dallas airport. At that event, we unveiled our ‘Take the Broadband Census” data-collection form. You could begin to sense that bigger things were in store.

Scott saw that, and always attempted to bring the necessary people and organizations together to build up the broadband world.

The next year, in 2009, excitement in the internet industry was more pronounced. The conference was thriving in spite of a deep recession. In part, this was because there so many questions about which answers were needed. The administration of President Barack Obama was still in its early months, yet it was designing an ambitious broadband stimulus program. Its watchword was “shovel-ready:” Proposed projects that could be turned into immediate jobs-generators.

As I wrote at the time on BroadbandBreakfast.com:

Every year, the annual Broadband Properties conference, produced by Broadband Properties magazine, assembles those who literally build the innards of the nation’s fiber-optic infrastructure, the most advanced broadband and internet networks anywhere.

They hearken from the private cable industry, where many provided television service to the owners of multidwelling units real properties. They also come from the rural companies and communities that took risks in pioneering fiber investments long before larger companies, like Verizon Communications, woke up to its benefits.

Either way, these are the people that are, in the words of Fiber to the Home Council President Joe Savage, “in the dirt-moving industry.”

They include glass-makers, wire-splitters, radio frequency engineers, manufacturers of reinforced boxes and racks for digital switches and routers, and consultants to the equipment providers, carriers and local governments. Some are well-known, and some are invisible. They include Calix, CSI Digital, Design Nine, FlexOptics Networks, Foxcom, Light Bridgade, Hitachi Telecom, Motorola, Walker and Associates, among many others.

And with $7.2 billion of federal funds about to spent on “middle-mile” fiber-optic infrastructure, conference attendees were eager to learn of others’, and to pitch their own, “shovel-ready” projects.

Networking Broadband Connectivity for Illinois

The next phase of my career in broadband took me from the day-to-day journalism and events businesses (over the years, our Broadband Breakfast Club hosted more than 60 different Washington-based discussions on broadband policy and internet technology) to being the technology leader responsible for the State Broadband Initiative entity in the Land of Lincoln — the Partnership for a Connected Illinois.

At the invitation of then-Gov. Pat Quinn, I moved from Washington to Springfield, the state’s capital city, in February 2010. The job to be done was in building a non-profit/quasi-government startup, responsible both for broadband mapping and for community economic development. We were building the organization from scratch, albeit with significant support from the federal and state governments.

“I’m glad that our team of broadband experts is moving forward to help achieve the ambitious vision for a public, transparent map of technology infrastructure that President Obama and I share,” Quinn said at the time of my appointment.

In part because of my new responsibilities, I missed Scott’s 2010 summit. When I returned to the conference in 2011, 2012 and 2013, it had been rechristened Broadband Communities, and had moved to a better hotel in the exclusive Dallas suburb of Addison. Scott was always conscious of ensuring that the experience of attending the summit was as beneficial for everyone who attended.

Drew Clark at Partnership for a Connected Illinois

As the Executive Director of Broadband Illinois, my focus at Scott’s events was less on reporting and persuading individuals to take the Broadband Census. I was instead working on behalf of Illinois projects, sharing best practices with those who were administering projects in other states, and understanding where fiber-optic technology was heading. With each successive year, Scott put together better and more impressive programs.

Personally, I was no longer all about broadband data. My efforts at building the Broadband Census in the early days of the “broadband moment” played some small role in stimulating a much more significant investment in broadband data: The $350 million through the State Broadband Initiatives, in 56 states and territories, under the American Recovery and Reinvestment Act.

But at Broadband Illinois we were focused helping to build these networks. I began to see Scott’s Broadband Communities summit as a first-class opportunity for “networking” — of the human and not the fiber-optic variety.

Indeed, owing to Illinois’ success in obtaining funds for infrastructure investment (which was the lion’s share of the $7.2 billion in broadband stimulus funds), our organization oversaw about $350 million in fiber-optic and wireless projects in Illinois. We also helped bridge regional divisions within Illinois, enhanced the economic development efforts of the Governor’s Broadband Deployment Council and connected communications providers and users of internet services. Later, we administered two trial programs for enhancing broadband adoption.

It was at this time that Scott introduced another innovation at Broadband Communities: The launch of the Economic Development Conference Series in fall 2012.

His first event was in Danville, Virginia. When Scott was selecting the location for his second event, in November 2013, he picked a venue in Illinois in south-suburban Chicagoland. Broadband Illinois became significantly involved in the planning and publicity for this event.

Among the fiber projects that our organization helped to highlight were the iFiber project, established under the Recovery Act at Northern Illinois University, as well as a separately-financed middle-mile fiber project implemented with state government fund by the South Suburban Mayors and Managers Association.

With this regional economic conference being located that year in Tinley Park, Illinois, this provided an opportunity to showcase the “Gigabit Communities Challenge” launched in February 2012 by Gov. Quinn.

In a piece about Onlight Aurora, published in advance of a panel discussion at the event, I wrote:

Just over a year ago, Illinois Gov. Pat Quinn announced the first of four awards under the state’s “Gigabit Communities Challenge,” an effort to raise the bar on broadband speeds in the nation’s heartland.

Of the four awardees named thus far, the Gigabit Network created by Onlight Aurora here is perhaps the most advanced. This is owing to a unique public-private partnership in the state’s second-largest city….

But the example of Onlight Aurora provides an important window into the way Gigabit Networks can help a multiplicity of purposes. These include government cost-savings, traffic solutions, and economic development options for business retention and growth.

Scott continued to host these important regional events, holding the September 2014 event in Springfield, Massachusetts. As previously mentioned, the September 2015 event will be held in Lexington, Kentucky. You may register here for the event.

Partnering with the Rural Telecommunications Congress

I had an additional series of connections with Scott through my role as a board member of the Rural Telecommunications Congress, leading to my being asked to step up as president of that non-profit organization in April of this year.

The RTC is a non-profit organization that works with everyone to facilitate the development of a reliable and sustainable rural broadband ecosystem, and hence a strong future for rural America. Its roots date back more than 15 years, when a group of concerned citizens, local and state government officials, consultants, and others met under the aegis of the Aspen Institute in Colorado to discuss how the western states could benefit from the utilization of high speed broadband services.

Since 2002, the RTC has hosted events in locales including Des Moines, Iowa; Spokane, Washington; Lexington, Kentucky; Little Rock, Arkansas; Smugglers’ Notch, Vermont; Springfield, Illinois; and Raleigh-Durham, North Carolina.

These events have showcased the importance of a strong broadband infrastructure to eliminate the digital divide, enhance the quality of life in rural America and encourage broadband adoption and education in rural America.

But in 2010, our organization decided to team up with Scott’s Broadband Communities Summit and Broadband Communities Magazine, and we’ve enjoyed a remarkably productive partnership.

“Scott was an easy person to talk to and a good sounding board,” said Galen Updike, president of RTC from 2010-2013, the time that RTC began co-hosting events with Broadband Communities. “He adopted good ideas, such as the transition from the name ‘Broadband Properties’ to ‘Broadband Communities.'”

“Scott tried to bring the people to join with the vendors,” said Jane Smith Patterson, president of the RTC from 2013-2015. “It made what the vendors were doing more real, and it got the people in rural broadband more in touch with the vendors.”

In a press release from the RTC, I said that “The world of broadband has lost a giant with the passing of Scott DeGarmo. Broadband Communities has been instrumental in the current high profile of rural broadband issues.”

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As an example of the high-quality programming that Scott was instrumental in helping to facilitate, I’d point to the April 2015 program, “Connecting Communities Across America: Moving Rural America to Prosper through Broadband.” Each of the panel sessions from the event is online at the Rural Telecommunications Congress web site at http://www.ruraltelecon.org/2015-rtc-bbc-summit.html

That event in April was the first – and only – time that I’ve been to a Broadband Communities event without Scott being there, too. His illness was announced to the public there. Those of us who had worked with Hilda, Scott, Masha, plus Nancy McCain and others on the Broadband Communities team, knew that Scott remained deeply engaged in making that event the success that it was.

He is gone now, and those of us who remain working in broadband will miss his vision and his sense of where the industry was heading next.

Drew Clark is the Chairman of the Broadband Breakfast Club. He tracks the development of Gigabit Networks, broadband usage, the universal service fund and wireless policy @BroadbandCensus. He is also Of Counsel with the firm of Best Best & Krieger LLP, with offices in California and Washington, DC. He works with cities, special districts and private companies on planning, financing and coordinating efforts of the many partners necessary to construct broadband infrastructure and deploy “Smart City” applications. You can find him on LinkedIN and Twitter. The articles and posts on BroadbandBreakfast.com and affiliated social media are not legal advice or legal services, do not constitute the creation of an attorney-client privilege, and represent the views of their respective authors.

Breakfast Media LLC CEO Drew Clark has led the Broadband Breakfast community since 2008. An early proponent of better broadband, better lives, he initially founded the Broadband Census crowdsourcing campaign for broadband data. As Editor and Publisher, Clark presides over the leading media company advocating for higher-capacity internet everywhere through topical, timely and intelligent coverage. Clark also served as head of the Partnership for a Connected Illinois, a state broadband initiative.

Health

FCC Proposes Notification Rules for 988 Suicide Hotline Lifeline Outages

The proposal would ensure providers give ‘timely and actionable information’ on 988 outages.

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Photo via Health and Human Services

WASHINGTON, January 26, 2023 – The Federal Communications Commission unanimously adopted a proposal to require operators of the 988 mental health crisis line to report outages, which would “hasten service restoration and enable officials to inform the public of alternate ways to contact the 988 Lifeline.”

The proposal would ensure providers give “timely and actionable information” on 988 outages that last at least 30 minutes to the Health and Human Services’s Substance Abuse and Mental Health Service Administration, the Department of Veteran Affairs, the 988 Lifeline administrator, and the FCC.

The commission is also asking for comment on whether cable, satellite, wireless, wireline and interconnected voice-over-internet protocol providers should also be subject to reporting and notification obligations for 988 outages.

Other questions from the commission include costs and benefits of the proposal and timelines for compliance, it said.

The proposal would align with similar outage protocols that potentially affect 911, the commission said.

The notice comes after a nationwide outage last month affected the three-digit line for hours. The line received over two million calls, texts, and chat messages since it was instituted six months ago, the FCC said.

The new line was established as part of the National Suicide Hotline Designation Act, signed into law in 2020.

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Health

FCC Eliminates Use of Urban-Rural Database for Healthcare Telecom Subsidies

The commission said the database that determined healthcare subsidies had cost ‘anomalies.’

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WASHINGTON, January 26, 2023 – The Federal Communications Commission adopted a measure Thursday to eliminate the use of a database that determined the differences in telecommunications service rates in urban and rural areas that was used to provide funding to health care facilities for connectivity.

The idea behind the database, which was adopted by the commission in 2019, was to figure out the cost difference between similar broadband services in urban and rural areas in a given state so the commission’s Telecom Program can subsidize the difference to ensure connectivity in those areas, especially as the need for telehealth technology grows.

But the commission has had to temporarily provide waivers to the rules due to inconsistencies with how the database calculated cost differences. The database included rural tiers that the commission said were “too broad and did not accurately represent the cost of serving dissimilar communities.”

FCC Chairwoman Jessica Rosenworcel gave an example at Thursday’s open meeting of the database calculating certain rural services being cheaper than in urban areas, when the denser latter areas are generally less expensive.

As such, the commission Thursday decided to revert the methods used to determine Telecom Program support to before the 2019 database order until it can determine a more sustainable method. The database rescission also applies to urban cost determinations.

“Because the Rates Database was deficient in its ability to set adequate rates, we find that restoration of the previous rural rate determination rules, which health care providers have continued to use to determine rural rates in recent funding years under the applicable Rates Database waivers, is the best available option pending further examination in the Second Further Notice, to ensure that healthcare providers have adequate, predictable support,” the commission said in the decision.

Healthcare providers are now permitted to reuse one of three rural rates calculations before the 2019 order: averaging the rates that the carrier charges to other non-health care provider commercial customers for the same or similar services in rural areas; average rates of another service provider for similar services over the same distance in the health care provider’s area; or a cost-based rate approved by the commission.

These calculations are effective for the funding year 2024, the commission said. “Reinstating these rules promotes administrative efficiency and protects the Fund while we consider long-term solutions,” the commission said.

The new rules are in response to petitions from a number of organizations, including Alaska Communications; the North Carolina Telehealth Network Association and Southern Ohio Health Care Network; trade association USTelecom; and the Schools, Health and Libraries Broadband Coalition.

“The FCC listened to many of our suggestions, and we are especially pleased that the Commission extended the use of existing rates for an additional year to provide applicants more certainty,” John Windhausen Jr., executive director of the SHLB Coalition, said in a statement.

Comment on automating rate calculation

The commission is launching a comment period to develop an automated process to calculate those rural rates by having the website of the Universal Service Administrative Company – which manages programs of the FCC – “auto-generate the rural rate after the health care and/or service provider selects sites that are in the same rural area” as the health care provider.

The commission is asking questions including whether this new system would alleviate administrative burdens, whether there are disadvantages to automating the rate, and whether there should be a challenge process outside of the normal appeals process.

The Telecom Program is part of the FCC’s Rural Health Care program that is intended to reduce the cost of telehealth broadband and telecom services to eligible healthcare providers.

Support for satellite services

The commission is also proposing that a cap on Telecom Program funding for satellite services be reinstated. In the 2019 order, a spending cap on satellite services was lifted because the commission determined that costs for satellite services were decreasing as there were on-the-ground services to be determined by the database.

But the FCC said costs for satellite services to health care service providers has progressively increased from 2020 to last year.

“This steady growth in demand for satellite services appears to demonstrate the need to reinstitute the satellite funding cap,” the commission said. “Without the constraints on support for satellite services imposed by the Rates Database, it appears that commitments for satellite services could increase to an unsustainable level.”

Soon-to-be health care providers funding eligibility

The FCC also responded to a SHLB request that future health care provider be eligible for Rural Health Care subsidies even though they aren’t established yet.

The commission is asking for comment on a proposal to amend the RHC program to conditionally approve “entities that are not yet but will become eligible health care providers in the near future to begin receiving” such program funding “shortly after they become eligible.”

Comments on the proposals are due 30 days after it is put in the Federal Register.

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Digital Inclusion

Broadband Breakfast Interview With Michael Baker’s Teraira Snerling and Samantha Garfinkel

Digital Equity provisions are central to state broadband offices’ plans to implement the bipartisan infrastructure law.

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Digital Equity provisions are central to state broadband offices’ plans to implement the Broadband Equity, Access and Deployment grant program under the bipartisan infrastructure law.

In this interview with Broadband Breakfast Editor and Publisher Drew Clark, Michael Baker International Broadband Planning Consultants Teraira Snerling and Samantha Garfinkel go into detail about the role of Digital Equity Act plans in state broadband programs.

Michael Baker International, a leading provider of engineering and consulting services, including geospatial, design, planning, architectural, environmental, construction and program management, has been solving the world’s most complex challenges for over 80 years.

Its legacy of expertise, experience, innovation and integrity is proving essential in helping numerous federal, state and local navigate their broadband programs with the goal of solving the Digital Divide.

The broadband team at Michael Baker is filling a need that has existed since the internet became publicly available. Essentially, Internet Service Providers have historically made expansions to new areas based on profitability, not actual need. And pricing has been determined by market competition without real concern for those who cannot afford service.

In the video interview, Snerling and Garfinkel discuss how, with Michael Baker’s help, the federal government is encourage more equitable internet expansion through specific programs under the Infrastructure Investment and Jobs Act.

The company guides clients to incorporate all considerations, not just profitability, into the project: Compliance with new policies, societal impact metrics and sustainability plans are baked into the Michael Baker consultant solution so that, over time, these projects will have a tremendous positive impact.

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