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Broadband's Impact

Customer Success Launches Survey Seeking Broadband Provider Input on City Steamlining Processes

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October 13, 2015 – CustomerSuccess.Pro is researching the challenges and opportunities of broadband providers working with cities. Wired and wireless broadband providers have interacted with local government for years to obtain required permits, change zoning, negotiate leases, receive wireless siting approval, and more.

As Google Fiber continues to expand its Gigabit Network footprint, many cities are streamlining their approval procedures and making horizontal and vertical assets more readily available to providers.

Writes Kevin Capp, who recently CustomerSuccess.Pro: “If you are a broadband company, we welcome your participation. The survey is anonymous and answers will not be associated with specific companies. The primary goal of this survey is to help local governments streamline their approval processes. The survey closes on Wednesday, October 14, and only takes about 5 minutes to complete.”

The survey can be accessed here.

Broadband Breakfast is a decade-old news organization based in Washington that is building a community of interest around broadband policy and internet technology, with a particular focus on better broadband infrastructure, the politics of privacy and the regulation of social media. Learn more about Broadband Breakfast.

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Digital Inclusion

Digital Equity Includes Clear Messaging And Training, Experts Argue

Experts argued for clearer communications and training for Americans not used to connectivity.

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Hannah Hill of Boston Consulting Group

October 13, 2015 – CustomerSuccess.Pro is researching the challenges and opportunities of broadband providers working with cities. Wired and wireless broadband providers have interacted with local government for years to obtain required permits, change zoning, negotiate leases, receive wireless siting approval, and more.

As Google Fiber continues to expand its Gigabit Network footprint, many cities are streamlining their approval procedures and making horizontal and vertical assets more readily available to providers.

Writes Kevin Capp, who recently CustomerSuccess.Pro: “If you are a broadband company, we welcome your participation. The survey is anonymous and answers will not be associated with specific companies. The primary goal of this survey is to help local governments streamline their approval processes. The survey closes on Wednesday, October 14, and only takes about 5 minutes to complete.”

The survey can be accessed here.

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Education

Facebook and Utah Valley University Fund Tech Training Program for Utah Elementary Schools

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Photo of a Forbes Elementary School student courtesy UVU

October 13, 2015 – CustomerSuccess.Pro is researching the challenges and opportunities of broadband providers working with cities. Wired and wireless broadband providers have interacted with local government for years to obtain required permits, change zoning, negotiate leases, receive wireless siting approval, and more.

As Google Fiber continues to expand its Gigabit Network footprint, many cities are streamlining their approval procedures and making horizontal and vertical assets more readily available to providers.

Writes Kevin Capp, who recently CustomerSuccess.Pro: “If you are a broadband company, we welcome your participation. The survey is anonymous and answers will not be associated with specific companies. The primary goal of this survey is to help local governments streamline their approval processes. The survey closes on Wednesday, October 14, and only takes about 5 minutes to complete.”

The survey can be accessed here.

Continue Reading

Health

Healthcare Startup, Boosted By Pandemic, Wants To Alleviate Fears Before And After Surgery

PatientPartner, which helps surgery patients connect with each other, is seeing rapid growth during the pandemic.

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PatientPartner founders George Kramb and Patrick Frank

October 13, 2015 – CustomerSuccess.Pro is researching the challenges and opportunities of broadband providers working with cities. Wired and wireless broadband providers have interacted with local government for years to obtain required permits, change zoning, negotiate leases, receive wireless siting approval, and more.

As Google Fiber continues to expand its Gigabit Network footprint, many cities are streamlining their approval procedures and making horizontal and vertical assets more readily available to providers.

Writes Kevin Capp, who recently CustomerSuccess.Pro: “If you are a broadband company, we welcome your participation. The survey is anonymous and answers will not be associated with specific companies. The primary goal of this survey is to help local governments streamline their approval processes. The survey closes on Wednesday, October 14, and only takes about 5 minutes to complete.”

The survey can be accessed here.

Continue Reading

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