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Inaugural Meeting of CEO-Driven American Technology Council Seeks to Highlight Cyber-Security Protections

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WASHINGTON, June 21, 2017 — President Donald Trump on Monday kicked off the White House’s “tech week” by calling for a “sweeping transformation of the federal government’s technology” while speaking during the first meeting of the American Technology Council.

The effort of information technology company CEOs – which Trump called an “incredible group” during their meeting — begins with an effort to improve the government’s cybersecurity efforts.

“Our goal is to lead a sweeping transformation of the federal government’s technology that will deliver dramatically better services for citizens, stronger protection from cyberattacks,” Trump said. “That’s a big problem, there’s no question about it.”

Trump could not resist making a crack about the hacking of the Democratic National Committee’s email servers during the 2016 election, telling cybersecurity vendor Akamai’s CEO that “the DNC could have used you” upon hearing a description of the company’s products and services.

The President also noted that his administration has already made some efforts to improve the federal government’s information technology systems, particularly within individual agencies known to be problematic, like the Veterans’ Administration.

Earlier in the day, White House Senior Advisor Jared Kushner also praised the “impressive” group of technology leaders. He said they would work with the Trump Administration to solve pressing problems.

“Together we will unleash the creativity of the private sector to provide citizen services in a way that has never happened before,” Kushner said. “We will foster a new set of startups focused on gov-tech and be a global leader in the field making government more transparent and responsive to citizens’ needs.”

Kushner noted that while he was warned that much of the federal bureaucracy has resisted much of the Trump Administration’s efforts to modernize the government, information technology workers have embraced the White House’s efforts.

“So far I have found exactly the opposite,” he said of the warnings.

But aside from suggestions from Apple CEO Tim Cook, who used his time at the White House to press Trump on immigration issues and to suggest that schools should require programming classes, many executives — in particular Amazon’s Jeff Bezos and Palantir’s Alex Karp — took the opportunity to call on the Trump Administration to buy their products.

Attendees at Monday’s event also included the top executives at Adobe, Google, Intel, Microsoft, Oracle and Qualcomm, as well as some of Silicon Valley’s leading investors, like Peter Thiel, who previously advised Trump during his presidential transition, and John Doerr.

The White House plans to continue its “tech week” on Thursday with another round of CEO meetings on matters like drone technology. FCC Chairman Ajit Pai will also be at the White House on Thursday to discuss the potential of so-called fifth-generation wireless technology and the Internet of Things.

(Image courtesy the White House.)

Andrew Feinberg was the White House Correspondent and Managing Editor for Breakfast Media. He rejoined BroadbandBreakfast.com in late 2016 after working as a staff writer at The Hill and as a freelance writer. He worked at BroadbandBreakfast.com from its founding in 2008 to 2010, first as a Reporter and then as Deputy Editor. He also covered the White House for Russia's Sputnik News from the beginning of the Trump Administration until he was let go for refusing to use White House press briefings to promote conspiracy theories, and later documented the experience in a story which set off a chain of events leading to Sputnik being forced to register under the Foreign Agents Registration Act. Andrew's work has appeared in such publications as The Hill, Politico, Communications Daily, Washington Internet Daily, Washington Business Journal, The Sentinel Newspapers, FastCompany.TV, Mashable, and Silicon Angle.

Education

Closing Digital Divide for Students Requires Community Involvement, Workforce Training, Event Hears

Barriers to closing the divide including awareness of programs, resources and increasing digital literacy.

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Screenshot of Ji Soo Song, broadband advisor at the U.S. Department of Education

WASHINGTON, May 24, 2022 – Experts in education technology said Monday that to close the digital divide for students, the nation must eliminate barriers at the community level, including raising awareness of programs and resources and increasing digital literacy.

“We are hearing from schools and district leaders that it’s not enough to make just broadband available and affordable, although those are critical steps,” said Ji Soo Song, broadband advisor at the U.S. Department of Education, said at an event hosted by trade group the Self-Insurance Institute of America. “We also have to make sure that we’re solving for the human barriers that often inhibit adoption.”

Song highlighted four “initial barriers” that students are facing. First, a lack of awareness and understanding of programs and resources. Second, signing up for programs is often confusing regarding eligibility requirements, application status, and installment. Third, there may be a lack of trust between communities and services. Fourth, a lack of digital literacy among students can prevent them from succeeding.

Song said he believes that with the Infrastructure, Investment and Jobs Act, states have an “incredible opportunity to address adoption barriers.”

Workforce shortages still a problem, but funding may help

Rosemary Lahasky, senior director for government affairs at Cengage, a maker of educational content, added that current data suggests that 16 million students lack access to a broadband connection. While this disparity in American homes remained, tech job posts nearly doubled in 2021, but the average number of applicants shrunk by 25 percent.

But panelists said they are hopeful that funding will address these shortages. “Almost every single agency that received funding…received either direct funding for workforce training or were given the flexibility to spend some of their money on workforce training,” said Lahasky of the IIJA, which carves out funding for workforce training.

This money is also, according to Lahasky, funding apprenticeship programs, which have been recommended by many as a solution to workforce shortages.

Student connectivity has been a long-held concern following the COVID-19 pandemic. Students themselves are stepping up to fight against the digital inequity in their schools as technology becomes increasingly essential for success. Texas students organized a panel to discuss internet access in education just last year.

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Education

FTC Approves Policy Statement on Guiding Review of Children’s Online Protection

The policy statement provides the guiding principles for which the FTC will review the collection and use of children’s data online.

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FTC Chairwoman Lina Khan

WASHINGTON, May 23, 2022 – The Federal Trade Commission last week unanimously approved a policy statement guiding how it will enforce the collection and use of children’s online data gathered by education technology companies.

The policy statement outlines four provisions in the Children’s Online Privacy Protection Act, including ones related to limiting the amount of data collected for children’s access to educational tools; restricting types of data collected and requiring reasons for why they are being collected; prohibiting ed tech companies from holding on to data for speculative purposes; and prohibiting the use of the data for targeted advertising purposes.

“Today’s statement underscores how the protections of the COPPA rule ensure children can do their schoolwork without having to surrender to commercial surveillance practices,” said FTC Chairwoman Lina Khan at an open meeting on Thursday.

Commissioner Rebecca Slaughter added Thursday that although COPPA provides the strongest data minimization rule in US law, it’s enforcement may not be as strong, saying that “this policy statement is timely and necessary.”

Slaughter, who was the acting FTC chairwoman before Khan was approved to lead the agency, said last year that the commission was taking an all-hands-on-deck approach to tackling privacy and data collection practices of ed tech companies, which has seen a boom in interest since the start of the pandemic.

Thursday’s statement comes after lawmakers have clamored for big technology companies to do more to prevent the unnecessary collection of children’s data online. It also comes after President Joe Biden said in his State of the Union address earlier this year that companies must be held accountable for the “national experiment they’re conducting on our children for profit.”

Lawmakers have already pushed legislation that would reform COPPA – originally published in 1998 to limit the amount of information that operators could collect from children without parental consent – to raise the age for online protections for children.

Thursday’s FTC statement also seeks to scrutinize unwarranted surveillance practices in education technology, such as geographic locating or data profiling. Khan added that though endless tracking and expansive use of data have become increasingly common practices, companies cannot extend these practices into schools.

Review is nothing new

“Today’s policy statement is nothing particularly new,” said Commissioner Noah Phillips, saying that the review started in July 2019.

Commissioner Christine Wilson, while supporting the statement, was also more withdrawn about its impact. “I am concerned that issuing policy statements gives the illusion of taking action, especially when these policy statements break no new ground.”

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Health

Digital Literacy Training Needed for Optimal Telehealth Outcomes, Healthcare Reps Say

Digital literacy should be a priority to unlock telehealth’s potential, a telehealth event heard.

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Photo of telehealth consultation from Healthcare IT News

WASHINGTON, May 18, 2022 – Digital literacy training should be a priority for providers and consumers to improve telehealth outcomes, experts said at a conference Tuesday.

Digital literacy training will unlock telehealth’s potential to improve health outcomes, according to the event’s experts, including improving treatment for chronic diseases, improving patient-doctor relationships, and providing easier medical access for those without access to transportation.

Julia Skapik of the National Association of Community Health Centers said at the National Telehealth Conference on Tuesday that both patients and clinicians need to be trained on how to use tools that allow both parties to communicate remotely.

Skapik said her association has plans to implement training for providers to utilize tech opportunities, such as patient portals to best engage patients.

Ann Mond Johnson from the American Telemedicine Association agreed that telehealth will improve health outcomes by giving proper training to utilize the technology to offer the services.

The Federal Communications Commission announced its telehealth program in April 2021, which set aside $200 million for health institutions to provide remote care for patients.

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