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Digital Inclusion

There Was Little to Show for Digital Broadband During the ‘Infrastructure Week’ at the White House

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WASHINGTON, June 12, 2017 — Despite myriad public events and a soundbyte-friendly title of “Infrastructure Week,” last week the White House was light on infrastructure and nearly empty of plans to build out 21st century digital infrastructure of fiber or wireless broadband.

“There’s not going to be a lot of detail at this time,” a White House official told BroadbandBreakfast.com, though the official admitted that the White House believes it is “obviously important that we connect rural areas.”

The official also told BroadbandBreakfast.com that a White House official, Grace Koh of the National Economic Council, was particularly interested in working on broadband and digital infrastructure matters, though the White House declined to make Koh available for questions.

What was billed as “infrastructure week” by the White House consisted mainly of the signing of a letter to Congress endorsing plans to privatize the nation’s Air Traffic Control system.

Those plans, which have long been a favored project of some Republicans in Congress, have most recently taken the form of a House bill sponsored by Rep. Bill Shuster, R-Pennsylvania, who chairs the House Committee on Transportation and Infrastructure. Despite the elaborate signing ceremony the White House put together to celebrate the president’s endorsement of the plan, the document the president signed had no consequential real-world effect.

Still, there was some news on the digital infrastructure front coming out of the Trump Administration this week, as the White House alerted BroadbandBreakfast.com to the announcement that the Department of Agriculture would provide $46.3 million in rural development telecommunications program loans to fund 568 miles of fiber in California, Illinois, Iowa and Texas.

“Too many rural areas still lack access to robust, affordable broadband services that can create jobs and boost rural economies,” said Secretary Sonny Perdue. “These broadband infrastructure investments will connect rural communities to a digital future and will help expand access to high-speed internet, health care, educational and business services in rural communities.

But despite the announcement from Purdue during “infrastructure week” and the pointer from the White House, the program Purdue was highlighting isn’t a creation of the Trump Administration, as departmental rural development programs have long provided funding for rural broadband. The American Reinvestment and Recovery Act signed by former President Obama provided billions in funding through the Agriculture Department’s Rural Utility Service.

There has also been some movement on digital infrastructure from President Trump’s Federal Communications Commission, with Chairman Ajit Pai having championed a program for “Gigabit Opportunity Zones” that would provide tax incentives for broadband deployment. The FCC as a whole has also endorsed some programs that would encourage development in underserved areas.

Aside from these limited programs, the FCC under Trump has been focused less on encouraging development of fiber and wireless broadband networks and more on undoing regulations promulgated under the Obama Administration. These include rules governing network neutrality, as well as recent changes to the universal service fund Lifeline program, which funds low-income connectivity.

When asked why infrastructure week seemed to neglect the kinds of 21st century digital infrastructure that business leaders and members of both parties agree is necessary for the U.S. to continue to lead the world in technological innovation and to grow the economy of the future, White House Press Secretary Sean Spicer referred BroadbandBreakfast.com to one of his deputies, who said that the President’s Friday speech didn’t include such things because it took place at the Department of Transportation.

The White House did not provide any further details.

(Image of infrastructure by Pexels used with permission.)

Digital Inclusion

White House Presses Outreach Initiatives for Affordable Connectivity Program

White House officials urged schools and other local institutions to engage in text-message and social media campaigns for the ACP.

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Photo of President Joe Biden, obtained from Wikimedia.

WASHINGTON, September 15, 2022 – The White House on Monday urged schools and other local institutions to engage in text-message and social media campaigns, PSAs, and other community-outreach initiatives to promote enrollment in the Federal Communications Commission’s Affordable Connectivity Program among of families with school-age children.

The Affordable Connectivity Program subsidizes internet service bill for low-income households. Monthly discounts of up to $30 are available for non-tribal enrollees, $75 for applicants on qualifying tribal lands. In addition, the ACP offers enrollees a one-time discount $100 on qualifying device purchases.

To boost ACP enrollment, speakers encouraged schools to reach out directly to families. Bharat Ramanurti, deputy director of the National Economic Council, said text-message campaigns drive up enrollment in government programs. A Massachusetts text-message campaign doubled ACP enrollment rates in subsequent days, said Ramanurti.

Also highlighted was the administration’s “ACP Consumer Outreach Kit,” which provides partners with resources, including fliers, posters, audio PSAs, social-media templates.

In fact, many of these tactics have proved effective in increasing ACP enrollment among telehealth patients. In addition, Microsoft and Communications Workers of America recently announced a circuit of ACP sign-up drives in that will tour several states including Michigan, New York, and North Carolina.

Political considerations as November nears…

As students go back to school and midterm elections loom, new ACP sign-ups could benefit the enrollees as well as the Democrats’ political chances.

Public officials and private experts alike recognize the value of community involvement in extending broadband connectivity and digital literacy nationwide. Marshaling community institutions – like schools – to maximize broadband access could help Biden and other Democrats overcome inflation-driven electoral headwinds in the November midterms. The White House obtained commitments from 20 providers to offer high-speed internet plans for $30 per month or less to ACP-eligible households – this means no out-of-pocket costs for recipients of ACP discounts. Free broadband coverage could bring the administration – and all Democrat candidates, by extension – back into the good graces of low-income families.

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Digital Inclusion

Federal Government Must Collect More Granular Data on Minorities to Aid in Initiatives

Discussion on the “data gap” comes as the nation tries to connect the unserved and underserved.

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Screenshot of Denice Ross, the White House's chief data scientist

WASHINGTON, August 31, 2022 – In order to serve the needs of all Americans, the federal government must gather and act on more granular data on underrepresented minority groups that have been historically overlooked in the data-gathering process, said Denice Ross, the White House’s chief data scientist.

Ross argued at an online event hosted by the Center for Data Innovation on Tuesday that many minority groups – including African Americans, Native Americans, the disabled, and the LGBT community – are disadvantaged by the “data divide,” a term which refers to disparities in the amount and quality of available data on various groups.

Ross was citing a report issued earlier this year by the Equitable Data Working Group, a task force created by President Joe Biden earlier this year, which said policymakers are often unable to perceive or ameliorate problems facing minority communities if data on those communities are unavailable or insufficiently disaggregated. Disaggregated data, the report says, is “data that can be broken down and analyzed by race, ethnicity, gender, disability, income, veteran status, age, or other key demographic variables.”

The report recommends a federal data collection strategy that safeguards privacy and facilitates analysis of “the interconnectedness of identities and experiences,” or how individuals’ various minority-group identities compound the societal disadvantages they face. The report also advocates the creation of “incentives and pathways” promoting minority representation in the data collection process.

The recommendations come as the broadband industry and federal agencies try to improve knowledge of where there are unserved and underserved areas for broadband connectivity and to take action to improve digital literacy. The Illinois Broadband Lab and other state broadband offices, for example, implement a community-up approach to data gathering. Direct community involvement provides data insights that help states deliver coverage to in-need communities, officials say. 

In the panel discussion that followed Ross’s opening remarks, experts and academics agreed that community outreach is a necessary step in closing the data divide. Dominique Harrison, director of bank Citi Ventures’ Racial Equity Design and Data Initiative, said that some in the African American community view data collection with skepticism.  

Christopher Wood, executive director of LGBT Tech, argued that the passage of a federal privacy standard is a critical step toward establishing trust in government data collection. The most recent attempt to pass a national privacy regime, the American Data Privacy and Protection Act, was approved by the House Committee on Energy and Commerce last month.

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Digital Inclusion

Libraries in Position to Help Promote Federal Programs, Improve Digital Literacy: Library Rep

Libraries can act as gateways to ensure community members know about their broadband subsidy options.

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Screenshot of Larra Clark, deputy director of the Public Library Association, via CSPAN

WASHINGTON, August 31, 2022 – Libraries’ close connection with community members allow them to act as gateways for digital literacy, according to the deputy director of the Public Library Association.

Initiatives such as the Federal Communications Commission’s Affordable Connectivity Program and Emergency Connectivity Fund lower the cost of obtaining broadband coverage and devices, but at least the former has been plagued by a marketing problem.

As the FCC builds its outreach program for to more effectively market the ACP, Larra Clark, deputy director of the PLA and of the Public Policy & Advocacy Office of the American Library Association, said libraries can help promote those programs and help address digital literacy problems as well.  

Speaking Monday at a GovExec and Comcast web event, Clark argued that the efforts of government officials, experts, and industry players to provide broadband coverage and the hardware necessary to access it must be accompanied by community-level educational programs.

Many unserved or underserved individuals, however, are unaware of how to get access to broadband, Clark said. And even if unserved and underserved individuals are aware of the programs through which they can obtain broadband, they often lack the digital literacy to navigate application processes.

Clark said she believes that a necessary component of digital literacy outreach is understanding the perspectives on and biases against new technologies in many hard-to-reach communities. “I really believe these human dimensions should be at the forefront of our conversations,” Clark said.

Expanding digital literacy among difficult-to-reach populations is a recognized challenge for many broadband industry experts and politicians.

A Texas library system facilitated pandemic relief

At the same event, David Cross, Comcast’s vice president of enterprise sales, offered an example of how libraries can extend broadband assistance to their communities.

During the pandemic, one Texas library system offered parking lot drive-through stations that helped people sign up for government assistance on energy costs. By providing iPads, WiFi access, and staff assistance, Cross said, this program ensured that all in-need community members – including the unserved and the technologically illiterate – were able to access relief and restore power to their homes.

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