Big Tech
Facebook CEO Mark Zuckerberg Began Testimony Before Senate Committee with an Apology for Company’s History

WASHINGTON, April 10, 2018 – After months of seemingly-unending scandal over his company’s role in the 2018 election, Facebook CEO Mark Zuckerberg began his first of two days of testimony on Capitol Hill Tuesday by making it clear he was well aware of the laundry list of problems with the company he created 14 years ago in his Harvard dorm room.
“It’s clear now that we didn’t do enough to prevent these tools from being used for harm as well,” Zuckerberg said while speaking at a rare joint hearing of the Senate Commerce and Judiciary committees. “And that goes for fake news, foreign interference in elections and hate speech, as well as developers and data privacy.”
The 33-year-old CEO, who swapped his trademark hoodie and dark t-shirt for a suit and tie during his first appearance on Capitol Hill – a venue he’d managed to avoid during years of smaller controversies over the company he founded – continued with something else not usually associated with him or Facebook: an apology.
“We didn’t take a broad enough view of our responsibility, and that was a big mistake. And it was my mistake, and I’m sorry. I started Facebook, I run it, and I’m responsible for what happens here.”
Facebook officials spoke with office of Special Counsel Robert Mueller
He also made some news as he confirmed once again that Facebook employees have spoken with investigators working for Special Counsel Robert Mueller, whose office has been charged with looking into Russia’s efforts during the 2016 campaign and determining whether or not that interferences was aided by Donald Trump’s 2016 presidential campaign.
I know we’re working with them,” Zuckerberg said while declining to go into detail, citing confidentiality rules surrounding the investigation. He said that he had not been interviewed by Mueller or his team, however.
Over the course of more than four hours, Zuckerberg disappointed anyone hoping for a crack-up or a break in his composure as he fielded questions from 42 senators, invoking his company’s only-in-America origins to defend its frequently tone-deaf actions on privacy and its history-making failure in spotting and stopping efforts by Russia – and perhaps the Trump campaign — to manipulate American voters during the last presidential election.
While Zuckerberg told senators his company offered the Trump campaign the same assistance it would offer any customer, called the failure to stop Russia one of his “biggest regrets,” noting that getting the 2018 election right is one of his “top priorities” for this year.
While shareholders lauded Zuckerberg’s performance by driving Facebook’s stock price up by close of business Tuesday, many senators were not impressed.
Facebook’s history is dotted with apology after apology
Commerce committee chairman John Thune, R-S.D., noted Facebook’s history is dotted with apology after apology for what he euphemistically called “ill-advised decisions” on privacy matters.
“How is today’s apology different?” Thune asked.
Florida Senator Bill Nelson – the highest ranking Democrat on the Commerce Committee — promised action if Zuckerberg and his company fail to adequately tackle the problems posed by Facebook.
“If Facebook and other online companies will not or cannot fix these privacy invasions, then we will,” Nelson said.
Promoting new approaches to regulation on social media
Several Democrats took the opportunity to plug bills they’ve sponsored to impose some regulation on Facebook and other social media companies that make heavy use of user data, and while Republicans have yet to sponsor any, several said that could change.
Senator Lindsey Graham, R-S.C., wanted to know if Zuckerberg would be willing to work with lawmakers in order to look at what “regulations you think are necessary in your industry.”
“Absolutely,” Zuckerberg said.
He later told Sen. Dan Sullivan, R-Alaska, that he is “not the type of person who thinks that all regulation is bad.”
For the most part Zuckerberg’s response in the face of questioning was contrite, as he acknowledged that he and his colleagues “have made a lot of mistakes,” while promising to work harder in the future.
Sen. Ted Cruz tackles Zuckerberg over ‘political censorship’ at Facebook
Senator Ted Cruz, R-Texas, used his time for questions to grill Zuckerberg over about “political censorship” at Facebook.
Cruz cited an incident documented by GotNews.com, a conspiracy-focused site which claimed Facebook employees kept “conservative stories” out of Facebook’s trending topics list. The site suggested Facebook had blocked content from Diamond and Silk, a pair of African-American pro-Trump commentators who often appear on Fox News, and that Facebook fired Oculus founder Palmer Luckey because of their political beliefs.
In 2014 Facebook purchased Oculus VR, a virtual reality company.
Responding to Cruz’s question about Luckey – who gained some fame in conservative circles for purchasing a billboard suggesting Hillary Clinton be jailed – Zuckerberg denied bias had anything to do with his departure from the company and said the reason was not one that could be discussed in an open setting.
Other senators, however, appeared uncomfortable discussing technology-related topics, and were clearly reading questions that had been given to them by staff. Senators asked few follow-ups and Zuckerberg was able to deflect aggressive questioning by promising senators his lobbying team – which came with him in force by filling the rows of seats behind him – would get back to them.
No consensus yet on the need to regulate Facebook
Response to Zuckerberg’s testimony from outside the Capitol was not indicative of a consensus from both ends of the regulatory policy spectrum when it comes to the need for some regulation of Facebook and similar companies.
“Facebook clearly dropped the ball here, and some governmental response is justified, but Congress must resist the urge to pass knee-jerk legislation,” Berin Szóka, president of TechFreedom, a libertarian-leaning think tank, said in a letter to members of Congress. “At a minimum, the FTC may be justified in concluding that Facebook’s failure to notify users about Cambridge Analytica’s misuse of Facebook data constituted deception by ‘material omission.’”
Allie Bohm, privacy counsel at Public Knowledge, a consumer advocacy group that generally supports greater regulation of technology companies, appeared to disagree with Szoka’s assessment.
“In the twenty-first century, it is impossible to meaningfully participate in society without sharing our personal information with third parties. These third-party companies and platforms should have commensurate obligations to protect our personal information,” Bohm said.
“Unfortunately, it has become increasingly clear that too many third parties fail to live up to this responsibility.”
“This hearing is a good start to begin addressing corporate collection and use of user data in the modern economy. But, a hearing alone is not enough. We hope that the Committees will use this hearing to build the record for strong, comprehensive privacy legislation.”
Zuckerberg continued his Capitol Hill testimony on Wednesday, April 11, before the House Energy and Commerce Committee.
(Screenshot of a video by Capitol Intel of the scene as Mark Zuckerberg testified before the U.S. Senate on Tuesday, April 10, 2017.)
Social Media
Senate Commerce Committee Passes Two Bills To Protect Children Online
The bills failed to make headway in a previous Congress.

WASHINGTON, July 27, 2023 – The Senate Commerce committee on Thursday swiftly passed two pieces of legislation aimed to protect the safety and privacy of children online, exactly one year after the same bills passed the committee but failed to advance further.
The first bill to clear the committee was the Kids Online Safety Act, which requires social media sites to put in place safeguards protecting users under the age of 17 from content that promotes harmful behaviors, such as suicide and eating disorders. KOSA was first introduced in 2022 by Sen. Richard Blumenthal, D-Conn., and Sen. Marsha Blackburn, D-Tenn. It previously won bipartisan support but ultimately failed to become law.
The current version of the bill was reintroduced in May, gaining traction in several hearings, and picked up more than 30 co-sponsors. Several changes were made to the text, including a specific list of online harms and certain exemptions for support services, such as substance abuse groups that might unintentionally suffer from the bill’s requirements.
The bill was also amended Thursday to include a provision proposed by Sen. John Thune, R-S.D. that would require companies to disclose the use of algorithms for content filtering and give users the choice to opt out.
Critics of the bill, however, said the revised version largely resembled the original one and failed to address issues raised before. These concerns included sections that would require tech companies to collect more data to filter content and verify user age, as well as an infringement on children’s free speech.
Sen. Ted Cruz, R-Texas, supported the bill but agreed that more work needs to be done before it moves to the floor. Since the last committee’s markup of KOSA, several states have approved measures concerning children’s online safety that might be inconsistent with the existing provisions, he noted, proposing a preemptive provision to ensure the bill would be enforced regardless of state laws.
The Children and Teens’ Online Privacy Protection Act, or COPPA 2.0, introduced by Sen. Edward Markey, D-Mass., and Bill Cassidy, R-LA, was the second bill passed out of the committee. It expands on existing legislation that has been in effect since 2000 to protect children from harmful marketing. The bill would make it illegal for websites to collect data on children under the age of 16, outlaw marketing specifically aimed at kids, and allow parents to erase their kids’ information on the websites.
“It is time for Congress to meet this moment and to act with the urgency that these issues demand,” said Sen. Markey.
This pair of legislation is among many others that seek to protect children from online harms, none of which have made any headway in Congress so far.
Free Speech
UK’s Online Safety Bill Likely to Impact American User Experience
The bill will affect the tone and content of discussion on U.S.-owned platforms that wish to continue offering UK services.

WASHINGTON, July 21, 2023 – The United Kingdom’s Online Safety Bill will impact the American-based user’s experience on various platforms, said panelist at a Broadband Breakfast Live Online event Wednesday.
The Online Safety Bill is the UK’s response to concerns about the negative impact of various internet platforms and applications. The core of the bill addresses illegal content and content that is harmful to children. It places a duty of care on internet sites, including social media platforms, search engines, and online shopping centers, to provide risk assessments for their content, prevent access to illegal content, protect privacy, and prevent children from accessing harmful content.
The legislation would apply to any business that has a substantial user base in the UK, having unforeseen impacts on the end user experience, said Amy Peikoff, Chief Policy Officer of UK-based video-streaming platform, BitChute.
Even though the legislation is not U.S. legislation, it will affect the tone and content of discussion on U.S.-owned platforms that wish to continue offering their services in the jurisdictions where this legislation will be enacted, said Peikoff. Already, the European Union’s Digital Services Act, is affecting Twitter, which is “throttling its speech” to turn out statistics that say a certain percentage of their content is “healthy,” she claimed.
Large social media companies as we know them are finished, Peikoff said.
Ofcom, the UK’s communications regulator, will be responsible to provide guidelines and best practices as well as conduct investigations and auditing. It will be authorized to apprehend revenue if a company fails to adhere to laws and may enact rules that require companies to provide user data to the agency and/or screen user messages for harmful content.
Peikoff claimed that the legislation could set off a chain of events, “namely, that platforms like BitChute would be required to affirmatively, proactively scan every single piece of content – comments, videos, whatever posted to the platform – and keep a record of any flags.” She added that U.S-based communication would not be exempt.
Meta-owned WhatsApp, a popular messaging app, has warned that it will exit the UK market if the legislation requires it to release data about its users or screen their messages, claiming that doing so would “compromise” the privacy of all users and threaten the encryption on its platform.
Matthew Lesh, director of public policy and communications at the UK think tank Institute of Economic Affairs, said that the bill is a “recipe for censorship on an industrial, mechanical scale.” He warned that many companies will choose to simply block UK-based users from using their services, harming UK competitiveness globally and discouraging investors.
In addition, Lesh highlighted privacy concerns introduced by the legislation. By levying fines on platforms that host harmful content accessible by children, companies may have to screen for children by requiring users to present government-issued IDs, presenting a major privacy concern for users.
The primary issue with the bill and similar policies, said Lesh, is that it enacts the same moderation policies to all online platforms, which can limit certain speech and stop healthy discussion and interaction cross political lines.
The bill is currently in the final stages of the committee stage in the House of Lords, the UK’s second chamber of parliament. Following its passage, the bill will go to the House of Commons in which it will either be amended or be accepted and become law. General support in the UK’s parliament for the bill suggests that the bill will be implemented sometime next year.
This follows considerable debate in the United States regarding content moderation, many of which discussions are centered around possible reform of Section 230. Section 230 protects platforms from being treated as a publisher or speaker of information originating from a third party, thus shielding it from liability for the posts of the latter.
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Wednesday, July 19, 2023 – The UK’s Online Safety Bill
The UK’s Online Safety Bill seeks to make the country “the safest place in the world to be online” has seen as much upheaval as the nation itself in the last four years. Four prime ministers, one Brexit and one pandemic later, it’s just a matter of time until the bill finally passes the House of Lords and eventually becomes law. Several tech companies including WhatsApp, Signal, and Wikipedia have argued against its age limitation and breach of end-to-end encryption. Will this legislation serve as a model for governments worldwide to regulate online harms? What does it mean for the future of U.S. social media platforms?
Panelists
- Amy Peikoff, Chief Policy Officer, BitChute
- Matthew Lesh, Director of Public Policy and Communications at the Institute of Economic Affairs.
- Drew Clark (moderator), Editor and Publisher, Broadband Breakfast
Panelist resources
- An Unsafe Bill: How the Online Safety Bill threatens free speech, innovation and privacy, Institute of Economic Affairs
- Big Tech Behind Bars? The UK’s Online Safety Bill Explained, CNET, January 19, 2023
- The hidden harms in the Online Safety Bill, The Spectator, August 20, 2022
Amy Peikoff is Chief Policy Officer for BitChute. She holds a BS in Math/Applied Science and a JD from UCLA, as well as a PhD in Philosophy from University of Southern California, and has focused in her academic work and legal activism on issues related to the proper legal protection of privacy. In 2020, she became Chief Policy Officer for the free speech social media platform, Parler, where she served until Parler was purchased in April 2023.
Matthew Lesh is the Director of Public Policy and Communications at the Institute of Economic Affairs. Matthew often appears on television and radio, is a columnist for London’s CityAM newspaper, and a regular writer for publications such as The Times, The Telegraph and The Spectator. He is also a Fellow of the Adam Smith Institute and Institute of Public Affairs.
Drew Clark is CEO of Breakfast Media LLC. He has led the Broadband Breakfast community since 2008. An early proponent of better broadband, better lives, he initially founded the Broadband Census crowdsourcing campaign for broadband data. As Editor and Publisher, Clark presides over the leading media company advocating for higher-capacity internet everywhere through topical, timely and intelligent coverage. Clark also served as head of the Partnership for a Connected Illinois, a state broadband initiative.

Illustration from the Spectator
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Free Speech
New Tool Measures Economic Impact of Internet Shutdowns
The calculator is being called a ‘major step forward’ for those pushing back against such shutdowns.

July 10, 2023 – New measuring tool NetLoss launched by the Internet Society shows the impacts of internet shutdowns on economies including Iraq, Sudan and Pakistan, where government-mandated outages have cost millions of dollars in a matter of hours or days.
NetLoss, launched on June 28, calculated a four-hour shutdown in July in Iraq, implemented by the government to prevent cheating during high school exam season, resulted in an estimated loss of $1.6 million. In May, a shutdown in Pakistan cost more than $13 million over the span of four days, while a five-day internet outage in Sudan in April cost the economy more than $4 million and resulted in the loss of 560 jobs.
NetLoss is unique among other internet assessment tools as it also includes subsequent economic impacts on the unemployment rate, foreign direct investments, and the risk of future shutdowns, claimed the advocacy group Internet Society. It provides data on both ongoing and anticipated shutdowns, drawing from historical dataset of over 90 countries dating back to 2019.
“The calculator is a major step forward for the community of journalists, policymakers, technologists and other stakeholders who are pushing back against the damaging practice of Internet shutdowns,” said Andrew Sullivan, CEO of the Internet Society. “Its groundbreaking and fully transparent methodology will help show governments around the world that shutting down the Internet is never a solution.”
The tool relies on open-access databases, including the Internet Society Pulse’s Shutdown data, the World Bank’s economic indicators, the Armed Conflict Location and Event Data Project’s civil unrest data, Yale University’s election data, and other relevant socioeconomic factors. To stay up to date with real-time changes, the data will be updated quarterly.
According to the press release, internet shutdowns worldwide peaked in 2022 with governments increasingly blocking internet services due to concerns over civil unrest or cybersecurity threats. These disruptions are extremely damaging to the economy, read the document, as they impede online commercial activities and expose companies and the economy to financial and reputational risks.
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