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The Moral Complexities of Artificial Intelligence Raised by Google Assistant

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BROADBAND BREAKFAST INSIGHT: I watched this video of Google CEO Sundar Pichai demonstrating Google Assistant, and I also was impressed. While I agree that there are some real social engineering issues raised by the assistant, I’m not sure that “disclosure” requirement called for by some of the technology’s critics really meet the mark. Is there a need for “disclosure” that one is riding in a driverless car?

Google has wild new technology that sounds like a real human on the phone, and people already have really strong opinions about it, from Business Insider

Google Duplex was the talk of Google I/O, the company’s annual developer conference that kicked off this week.

Google CEO Sundar Pichai unveiled the new product himself on Tuesday: Basically, you can ask Google Assistant to call a business on your behalf, and Google’s AI will schedule an appointment for you. Google demoed two phone calls on stage to give people a taste of what to expect.

For the most part, people focused on two aspects of Google Duplex:

  1. How natural it sounded. Google Duplex uses Google’s new natural-sounding AI, which adds its own little air-fillers between words in the same way humans do, like “um,” and “uh.”
  2. The fact the people on the phone didn’t seem to know they were talking to computer software. Pichai did mention during the presentation that Google is working hard to “get the user experience and the expectations right for both businesses and users,” but people think final product should include some kind of greeting so they’re aware they’re talking to Google Assistant and not an actual human being.

[more…]

Source: Google Duplex: People react to Google’s new tech that sounds human – Business Insider

Drew Clark is the Editor and Publisher of BroadbandBreakfast.com and a nationally-respected telecommunications attorney at The CommLaw Group. He has closely tracked the trends in and mechanics of digital infrastructure for 20 years, and has helped fiber-based and fixed wireless providers navigate coverage, identify markets, broker infrastructure, and operate in the public right of way. The articles and posts on Broadband Breakfast and affiliated social media, including the BroadbandCensus Twitter feed, are not legal advice or legal services, do not constitute the creation of an attorney-client privilege, and represent the views of their respective authors.

Broadband Roundup

Mediacom Files Google Complaint At FCC, Americans Support Broadband Investment, Broadband Mapping Underreporting

Mediacom goes after Google muni deal, majority of Americans want broadband supports, FCC data over-reports broadband availability.

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Photo of Mediacom CEO Rocco Commisso

BROADBAND BREAKFAST INSIGHT: I watched this video of Google CEO Sundar Pichai demonstrating Google Assistant, and I also was impressed. While I agree that there are some real social engineering issues raised by the assistant, I’m not sure that “disclosure” requirement called for by some of the technology’s critics really meet the mark. Is there a need for “disclosure” that one is riding in a driverless car?

Google has wild new technology that sounds like a real human on the phone, and people already have really strong opinions about it, from Business Insider

Google Duplex was the talk of Google I/O, the company’s annual developer conference that kicked off this week.

Google CEO Sundar Pichai unveiled the new product himself on Tuesday: Basically, you can ask Google Assistant to call a business on your behalf, and Google’s AI will schedule an appointment for you. Google demoed two phone calls on stage to give people a taste of what to expect.

For the most part, people focused on two aspects of Google Duplex:

  1. How natural it sounded. Google Duplex uses Google’s new natural-sounding AI, which adds its own little air-fillers between words in the same way humans do, like “um,” and “uh.”
  2. The fact the people on the phone didn’t seem to know they were talking to computer software. Pichai did mention during the presentation that Google is working hard to “get the user experience and the expectations right for both businesses and users,” but people think final product should include some kind of greeting so they’re aware they’re talking to Google Assistant and not an actual human being.

[more…]

Source: Google Duplex: People react to Google’s new tech that sounds human – Business Insider

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Broadband Roundup

AT&T To Spin Out WarnerMedia, California’s $7B For Broadband, FCC Licences For Tribes, TPRC Virtual For Now

AT&T spins out WarnerMedia, California putting $7B in broadband, tribal lands get licences, and TPRC events virtual for now.

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BROADBAND BREAKFAST INSIGHT: I watched this video of Google CEO Sundar Pichai demonstrating Google Assistant, and I also was impressed. While I agree that there are some real social engineering issues raised by the assistant, I’m not sure that “disclosure” requirement called for by some of the technology’s critics really meet the mark. Is there a need for “disclosure” that one is riding in a driverless car?

Google has wild new technology that sounds like a real human on the phone, and people already have really strong opinions about it, from Business Insider

Google Duplex was the talk of Google I/O, the company’s annual developer conference that kicked off this week.

Google CEO Sundar Pichai unveiled the new product himself on Tuesday: Basically, you can ask Google Assistant to call a business on your behalf, and Google’s AI will schedule an appointment for you. Google demoed two phone calls on stage to give people a taste of what to expect.

For the most part, people focused on two aspects of Google Duplex:

  1. How natural it sounded. Google Duplex uses Google’s new natural-sounding AI, which adds its own little air-fillers between words in the same way humans do, like “um,” and “uh.”
  2. The fact the people on the phone didn’t seem to know they were talking to computer software. Pichai did mention during the presentation that Google is working hard to “get the user experience and the expectations right for both businesses and users,” but people think final product should include some kind of greeting so they’re aware they’re talking to Google Assistant and not an actual human being.

[more…]

Source: Google Duplex: People react to Google’s new tech that sounds human – Business Insider

Continue Reading

Broadband Roundup

Lina Khan Advances In FTC Bid, Biden Signs Executive Order On Cybersecurity, And Commits To Combatting Extremism

Lina Khan continues toward FTC role, Biden makes cybersecurity order after Colonial Pipeline, and U.S. joins the Christchurch call.

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Lina Khan continues bid for lead on FTC

BROADBAND BREAKFAST INSIGHT: I watched this video of Google CEO Sundar Pichai demonstrating Google Assistant, and I also was impressed. While I agree that there are some real social engineering issues raised by the assistant, I’m not sure that “disclosure” requirement called for by some of the technology’s critics really meet the mark. Is there a need for “disclosure” that one is riding in a driverless car?

Google has wild new technology that sounds like a real human on the phone, and people already have really strong opinions about it, from Business Insider

Google Duplex was the talk of Google I/O, the company’s annual developer conference that kicked off this week.

Google CEO Sundar Pichai unveiled the new product himself on Tuesday: Basically, you can ask Google Assistant to call a business on your behalf, and Google’s AI will schedule an appointment for you. Google demoed two phone calls on stage to give people a taste of what to expect.

For the most part, people focused on two aspects of Google Duplex:

  1. How natural it sounded. Google Duplex uses Google’s new natural-sounding AI, which adds its own little air-fillers between words in the same way humans do, like “um,” and “uh.”
  2. The fact the people on the phone didn’t seem to know they were talking to computer software. Pichai did mention during the presentation that Google is working hard to “get the user experience and the expectations right for both businesses and users,” but people think final product should include some kind of greeting so they’re aware they’re talking to Google Assistant and not an actual human being.

[more…]

Source: Google Duplex: People react to Google’s new tech that sounds human – Business Insider

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