WASHINGTON, June 8, 2018 – Concerns that consumers will fail to adopt even basic security measures to protect themselves – and thereby endanger the entire internet ecosystem – is becoming an increasingly dire issue.
That was the message delivered at a Thursday cybersecurity policy forum hosted by the trade group US Telecom. Panelists included public and private sector individuals that had worked on a cybersecurity Executive Order released a year ago.
The May 2017 Cybersecurity Executive Order called for the Departments of Commerce and Homeland Security to form a united front in improving cybersecurity, with a focus on transparency. It also required a first draft released in January and a final report recently released on May 30.
With botnet and malware attacks, how to motivate consumers to care about cybersecurity?
The most recent report reflects a need for partnerships across the private and public sector to develop cybersecurity controls across botnet attacks and malware threats.
Evelyn Remaley, Deputy Associate Administrator at the National Telecommunications Infrastructure Administration of the Commerce Department, said that the final, follow-on report permitted researchers the time to properly developed a new framework.
Although the report took a year to be released, industries and agencies have taken the initiative to develop cybersecurity measures on their own, such as the so-called “moonshot” being undertaken by the National Security Telecommunications Advisory Committee, a Homeland Security body.
Yet the advisory committee report continues to raise concerns about how to motivate consumers and manufacturers to care about cybersecurity.
“One whole goal is about education and awareness,” said Tim Polk, a computer scientist at National Institute of Standards and Technology specializing in cybersecurity against botnet and other threats, stressing the importance of consumer awareness.
Getting computer security warnings to take a more user-friendly approach
The newly released report, he said, talks about voluntary labeling schemes, assessment schemes, and other various tools that serve to give manufacturers the ability to package information in a more user-friendly way.
Indeed, Polk said that the majority of customers said they would be willing to pay 10 to 15 percent more for a secure connection, yet they did not know how they could ask for that.
If businesses can educate customers on how to ask for secure connections, enough consumers will pursue those connections that manufacturers will be pushed to improve security in their devices.
Chris Boyer, a representative of AT&T on the National Security Telecommunications Advisory Committee, suggested that a labeling system for devices may help consumers make better decisions about security.
At the same time, he said, “We can’t push the responsibility for security down to the customer. If we are going to rely on consumers and users to be their own system administrators and secure the environment, that’s bound to fail in the long run.”
Remaley expressed that there is a significant amount of work to be done in this area, but the innovation will improve the situation.
(Photograph of US Telecom event by Heather Heimbach.)
Microsoft Executive Calls For Improved Information Sharing Between Governments and Companies
Brad Smith said information sharing is critical for preventative measures against cyberattacks.
WASHINGTON, September 20, 2021—Microsoft Vice Chair Brad Smith called for improved information sharing between countries to prevent cyberattacks on critical infrastructure.
While participating in a Washington Post Live discussion on September 20, Smith pointed toward certain sectors and aspects of society that should be protected from cyberwarfare. He specifically mentioned that a country’s digital supply chains, healthcare systems, and electoral processes should be considered off limits.
“I think the sobering fact of life is that unfortunately the world typically comes together to do what needs to be done only after it has experienced some kind [disaster],” he said.
“If we said we won’t harm civilians in a time of war, why should we for a moment, tolerate this kind of harm to civilians in what is supposed to be a time of peace?” Smith likened the SolarWinds attack to tampering with a blood supply to harm recipients.
A webinar in June hosted by the Stimson Center heard that a cybersecurity framework between countries is key to combatting cyberattacks.
Information sharing with private companies
In addition to reaffirming a commitment to not cause civilian harm, Smith also called for improving coordination and information sharing between private companies and stated that these efforts are enhanced by government leadership.
“I think any day when we’re sitting down and talking about how we can collaborate more closely among companies, that’s probably a good day.” Smith lauded efforts by the Biden Administration to facilitate information sharing between tech companies to prevent further attacks like the one SolarWinds suffered, “We are going to need a government that can work as a single well-coordinated team and the team is going to need to include participants in an appropriate way from the private sector as well. I’m hopeful, encouraged and I would dare say even optimistic.”
Last month, Comcast Cable’s chief product and information officer Noopur Davis said the private sector is falling behind on information sharing during cyberattacks, and that companies in the tech industry are reevaluating their strategies and how they share information to prevent such acts. Some have noted that companies are still not prioritizing cybersecurity.
Senator Angus King, I-Maine, has even called for new rules requiring companies to disclose when they’ve been breached in a hack.
Shortage of cybersecurity workforce
Smith noted, however, that there is still a lot of work that needs to be done. He described a “substantial shortage” of cybersecurity professionals, which he stated is one of the reasons organizations are not able to move quickly enough to keep pace with bad actors and implement best practices.
“There is a real opportunity for us to work together for community colleges to do more [and] for businesses to do more to train their people,” he said.
Overall, Smith stated that things are moving in the right direction but emphasized that the international community—governments and otherwise—need to establish better methods of federating data that is secure from bad actors but accessible to the necessary parties.
Private Sector Falling Behind on Information Sharing During Cyberattacks, Says Comcast Rep
Comcast’s Noopur Davis says cyber attackers share information better than the private sector.
ASPEN, Colorado, August 23 — In the wake of an influx of ransomware attacks on critical infrastructure and cyberattacks on private carriers, entities across the technology industry are revaluating their strategies and how they share information to prevent such acts.
T-Mobile announced on August 15 that as many as 50 million consumers had their private data compromised during a data breach. Days later, on August 17, as part of Technology Policy Institute’s 2021 Aspen Forum, Noopur Davis, Chief Product and Information Officer at Comcast Cable, sat down for a fireside chat to discuss what the industry was doing to address this event and events like it.
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When Davis was asked how she felt about the current state of cybersecurity, she said it was okay, but that the telecom community at large would have to do more.
She referenced the mean time of comfort—that is, the average duration between the time that a service becomes connected to the internet and when it is targeted by bad actors. While in the early days of the internet cybersecurity experts could expect to have significant mean times of comfort, she stated that this is no longer the case.
“The second you connect [to the internet] you are attacked,” she said.
As soon as a successful breach is recognized, Davis explained that the target companies begin to revaluate their “TTP,” or tactics, techniques, and procedures.
Information sharing is crucial
Though one company may find a remedy to their breach, other companies may remain vulnerable. To combat this, Davis said that it is critical for companies to share information quickly with their counterparts, but she indicated that this is a race that the private sector is currently losing.
“[Attackers] share information better than [the private industry does].”
She went further, revealing that there is now a sophisticated market for malware as a service, where various platforms publish reviews for their products and services and even offer tech support to those struggling to get the most out of their purchases.
Growing market for hacking tools
She pointed to the Colonial Pipeline attack as an example where hackers did not even create the malware themselves—they just purchased it from a provider online. She explained that this marketplace has significantly lowered the barriers of entry and deskilled the activity for would be attackers, and that theoretically anyone could engage in such nefarious acts today.
Though Davis was in favor of collaboration between companies to address these attacks, she made it clear that this would not mean that responses and capabilities would become standardized, and that every company would maintain their own unique strategies to ensure that their services and data remain uncompromised.
DOJ Official Supports Mandatory Breach Reporting
Proposed legislation would make it mandatory for companies to report cyberattacks.
August 2, 2021—An official from the Department of Justice urged members of the Senate judiciary committee last week to proceed with legislation requiring companies to report ransomware attacks to federal agencies.
Richard Downing, deputy assistant attorney general of the criminal division within the department, told the committee studying cybersecurity during a hearing that such mandatory breach reporting legislation would aid in its defense against cyberattacks.
There is currently no federal law requiring such disclosures, but bipartisan Senate legislation co-sponsored by Senator Angus King, I-Maine, would change that. Titled Cyber Incident Notification Act of 2021, the bill was introduced last month.
This legislation would require all contractors, federal agencies, companies, and organizations critical to U.S national security to report all breaches of data to the Department of Homeland Securities’ Cybersecurity and Infrastructure Security Agency (CISA) within 24 hours.
The bill and discussions about it come in light of high-profile cyberattacks that have targeted software company SolarWinds and oil transport company Colonial Pipeline in the last several months. And the discussion isn’t expected to slowdown as more critical infrastructure is hooked up to the internet.
The Last week, the House energy committee approved a series of cyber bills that would improve telecom network security.
Cyber threats becoming more bold
Downing noted that threat actors are becoming bolder and more sophisticated, and that the government must hasten efforts to thwart attacks and stay ahead of such malicious acts.
“Many actors now research their victims—identifying the victim’s net worth, the cost of a business interruption, and even the value of their cyber insurance policy—to extort as much money as possible,” Downing said during the hearing.
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