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Government Needs to Set Rules to Limit Hate Speech Online, Says New America Panel

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WASHINGTON, June 5, 2019 – Further ratcheting up its call for government regulation of the technology industry, speakers at the New America’s Open Technology Institute called for government rules to limit hate speech online.

Doing so is necessary in order to solve the dichotomy of maintaining free speech while limiting hate speech online, said panelists at the think tank’s event entitled “Speech Police: The Global Struggle to Govern the Internet.”

United Nations’ Special Rapporteur on freedom of opinion and expression David Kaye said that the most important question for the future of freedom of speech would be how to companies such as Facebook can increase transparency so that everyone will be able to see and understand their rules for speech on their social network.

Additionally, said Kaye, the United States government must take timely action in creating laws about hate speech and disinformation: If the U.S. doesn’t make those decisions quickly, Europe will make them instead.

Since it will be easiest for companies to universally adapt their terms of service to fit European laws, this will frame how Americans experience the platform as well – much as the European model of privacy law is already beginning to dominate, globally.

In addition to increasing transparency, New America CEO Anne-Marie Slaughter said that people besides Facebook employees should be involved in the decision-making process in the first place.

Simply increasing transparency is not enough; companies should also be conducting human rights impact assessments, said Rebecca MacKinnon, director of the Ranking Digital Rights program at New America.  She said Facebook already does this relating to government censorship, but it should also research the impacts of its terms of service, use of artificial intelligence, and targeted advertising.

The notion of “ranking digital rights” is about creating standards for internet, mobile, and telecommunications companies that incentivize them to protect user’s rights. The project by that name at New America released a Corporate Accountability Index in May scoring companies like Google and Facebook on metrics including governance, freedom of expression, and privacy.

These benchmarks have had a significant impact on policies and regulation, leading several companies to start paying more attention to human rights, said MacKinnon.

Kaye said that the best way to protect these rights is government regulation. He acknowledged that American culture traditionally resists this answer, but pointed out that increased regulation is the model being adopted and making progress on these issues across the world.

The huge volume of content being constantly created means that individual platforms will need to be the first responders to hate speech and disinformation, making some form of accountability mechanism essential.

However, Kaye cautioned that regulation can be “incredibly risky” in its potential to lead to repression of speech. The right balance should be found through “robust and symmetric public debate,” he said.

MacKinnon said that public discourse about the regulation of the internet is often dramatically oversimplified. For example, after an altered video of Nancy Pelosi spread across the internet, many said that an individual subject to such manipulation should be able to easily call for the take down such false information about themselves. But such a rule could also effectively ban any form of satire.

Kaye emphasized the need for real research around the impact of live streaming and video on incitement to violence, citing incidents such as the recent Christchurch attack.

Everything is a tradeoff, he said, pointing out other situations where streaming and video have been very positive tools.

(Photo from screenshot of event with New America CEO Anne-Marie Slaughter interviewing David Kaye.)

Reporter Em McPhie studied communication design and writing at Washington University in St. Louis, where she was a managing editor for the student newspaper. In addition to agency and freelance marketing experience, she has reported extensively on Section 230, big tech, and rural broadband access. She is a founding board member of Code Open Sesame, an organization that teaches computer programming skills to underprivileged children.

Europe

Helge Tiainen: Fiber Access Extension Eases Connectivity Worries for Operators, Landlords and Tenants

A new law presents an opportunity to reuse existing infrastructure for fiber broadband deployment.

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The author of this Expert Opinion is Helge Tiainen, head of product management, marketing and sales at InCoax.

Previously, tenants living in the United Kingdom’s estimated 480,000 blocks of flats and apartments had to wait for a landlord’s permission to have a broadband operator enter their building to install faster connectivity. But that is no longer the case.

At the beginning of the year, a new UK law change meant that millions of UK tenants are no longer prevented from receiving a broadband upgrade due to the silence of their landlords. The Telecommunications Infrastructure (Leasehold Property) Act allows internet service providers to access a block of flats 35 days after the ISP’s request to the landlord. It is estimated that an extra 2,100 residential buildings a year will be connected as a result.

Broadband companies have advised that currently around 40 percent of their requests for access to install connections in multi-dwelling units are delayed or blocked, due to no landlord response. Undoubtedly, tenants residing in these flats and apartment blocks are those most effected by a lack of accessibility to ultra-fast connectivity. So, how can ISPs grasp this newfound opportunity?

Harnessing the existing infrastructure

For many ISPs, MDUs pose a market that is largely untapped in the UK. Why is this? Well, for starters, typically these types of properties present logistical challenges, and are lower down in the pecking order in terms of the low hanging fruits readily available when it comes to installing fiber to the premises. The more attractive prospects are buildings in densely populated areas that can be covered easily with gigabit broadband.

Whereas, MDUs have typically been those underserved. Signing a broadband contract with a customer in a single-family unit is easier than an MDU as it involves securing permissions from building and apartment owners for construction works, as well as numerous tenants. For those ISPs tasked with upgrading tenants’ existing broadband connections, there are other challenges prevalent such as rising costs, wiring infrastructure changes and contract requirements, including minimum take-up rates.

So, there has been no better time to use the existing infrastructure readily available within the property. A fiber-only strategy can be supplemented if fiber to the extension point is employed where necessary. A multi-gigabit broadband service can be delivered at a lower cost and reach more customers over existing infrastructure for a short section of wire leading to the customer premises and inside the premises.

Bringing gigabit connectivity floor to floor

The UK government hopes that 85% of the UK will be able to access gigabit fixed broadband by 2025. However, installing fiber to every flat can be a challenge that is expensive, labor-intensive and disruptive to customers. Landlords may be hesitant to grant permissions due to the aforementioned reasons and potential cosmetic damage caused. Historically, fiber deployments in MDUs can be as much as 40% of fiber to the building deployment costs.

MDU buildings have existing coaxial networks, and reusing this infrastructure is a tangible possibility and time-saving alternative for ISPs instead of installing fiber direct to the premises. Which can be costly if the take-up rate is low for new services. The coaxial networks in MDUs can be used in an innovative way as in-building TV networks are upgraded to support higher frequency spectrums thanks to the analogue switchover to digital TV services.

ISPs can potentially opt to use fiber access extension technology for a cost-effective and less complex upgrade of broadband as it utilizes the existing in-house coax cable infrastructure. The technology provides multi-gigabit broadband services, positioning it as a clear frontrunner when optical fiber cannot be deployed due to construction limitations, a lack of ducts, building accessibility, and technical or historical preservation reasons.

Time for change

Not only does this landmark new law allow ISPs to seek rights to access a flat or an apartment if the landlord required to grant access is unresponsive, but it also prevents any situations where a tenant is unable to receive a service simply due to the silence of a landlord.

This is a crucial opportunity to reuse existing infrastructure for broadband access as TILPA enables subscribers and service providers to circumvent landlords who fail to provide access permission.

As many ISPs look to seamlessly execute their fiber deployment strategies, using cost-effective solutions can accelerate the addressable number of subscribers and allow for a major return on investment.

As head of product management, marketing and sales at InCoax, Helge Tiainen is responsible for developing sales and marketing of existing products and new business opportunities among cable, telecom and mobile operators by developing use cases and technologies within standard organizations as Broadband Forum, MoCA, Small Cell Forum and other working groups. He also manages partnerships of key technology partners suited with InCoax initiatives. This piece is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views reflected in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Big Tech

Big Tech Must Unite Against Russian Invasion of Ukraine, Just as America and EU

The head of the Center for European Policy Analysis said America and EU need to agree on Big Tech.

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Photo of Alina Polyakova by Theadora Soter

WASHINGTON, March 4, 2022 — In the wake of Russia’s invasion on Ukraine on February 24, big tech companies are grappling with how to respond. And on Monday, many leading thinkers on the role of internet in society urged them to do more.

Technology companies in the Western world need to agree on an approach to handling misinformation regarding the invasion, said Alina Polyakova, CEO  of the Center for European Politics Analysis, speaking at the State of the Net conference here on Monday.

Polyakova’s plea came during a panel regarding the U.S. and EU relations at the annual Washington policy event that takes place during the week of the State of the Union address. She said that international tech giants were being forced to grapple with what role the might be able to play in response to the Russian invasion.

Platforms including Facebook, Google and Twitter have all significantly reduced Russian-backed ads. Meanwhile, YouTube, Meta’s Facebook and TikTok are blocking Russian media organizations, like RT and Sputnik, from using their platforms within the European Union.

But Polyakova said that tech giants shouldn’t be making these decisions without government help.

“If the United States and Europe are divided on the tech agenda front, then we’ll be divided on the values front. I think we need to start really pushing our governments to not leave companies fighting the large authoritarian states on their own,” she said.

Collective action by U.S. and EU, collective action by big tech

The implementation of aggressive sanctions, including banning many Russian banks from using the international payments system SWIFT on Saturday, demonstrated a united front, at least as Ukrainians began mounting their strong defense of their capital city Kyiv as Russian forces began attacks on the city on February 25 and Saturday.

Speaking on Monday, Polyakova said she was optimistic about the cooperation between the American and Europe, stating, “Hopefully the unity we’re seeing right now between Europe and the United States in response to Russia will be channeled into greater cooperation on this agenda as well.”

Still, the lack of a united front  by the big tech companies does create a disconnect, she said.

Twitter may flag a propaganda post from the Russian government, yet Facebook may not. That adds fuel to the fire of misinformation, Polyakova said: It hinders “our ability to counter disinformation across narratives on the online space.”

She urged general regulations of big tech. “We still don’t have just a basic, regulatory framework that will give companies some guidance on what they should or should not be doing,” she said.

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Europe

Openreach Partners With STL For Fiber Build

Openreach aims to get 20 million fiber-to-the-premise connections by later this decade.

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Screenshot of STL's Ankit Agarwal via YouTube

April 14, 2021 – STL, or Sterlite Technologies Limited, announced Wednesday a partnership with Openreach, the United Kingdom’s largest digital network business to expand its “Full Fiber” broadband network across the UK.

STL, a global network designer from India, will provide millions of kilometers of fiber to develop Openreach’s goal of 20 million fiber-to-the-premise connections by late 2020s.

“This collaboration with Openreach strengthens a 14-year-old technology and supply relationship between the two companies and further reinforces STL’s commitment to the UK market,” the company said in a statement.

Openreach will use STL’s Opticonn solution, a fiber and cable build that the company claims offers better performance and faster installation, according to the release statement. The company will also utilize STL’s new celesta ribbon cable that boasts a capacity of up to 6,912 fibers, the statement added.

“Our Full Fiber network build is going faster than ever. We need partners like STL on board to not only help sustain that momentum, but also to provide the skills and innovation to help us go even further,” Openreach’s Kevin Murphy said in a statement. “We know the network we’re building can deliver a host of social and economic benefits – from boosting UK productivity to enabling more home working and fewer commuting trips – but we’re also trying to make this one of the greenest network builds in the world.”

Ankit Agarwal, CEO of connectivity solutions business at STL, said, “our customized, 5G-ready optical solutions are ideally suited for Openreach’s future-proof network requirements and we believe they will enable next-gen digital experiences for homes and businesses across UK. This partnership will be a major step towards our mission of transforming billions of lives through digital networks,” he said in a statement.

Openreach’s network now reaches 4.5 million premises, offering gigabit-capable connection through a range of competing providers on the network, and the company is building at a rate of about 42 thousand new homes and businesses a week, according to the release.

The UK parliament has set a goal to get 85 percent of UK homes and businesses access to gigabit-speed broadband by 2025. They reported that as of September 2020, 27 percent of UK premises received that connection speed, and 95 percent have access to “superfast broadband” which the government defines as at least 30 megabits per second download speed.

Parliament acknowledged that although “superfast broadband is sufficient for most household needs today, the demand for data-intensive services such as online video streaming is increasing and can push the limits of a superfast broadband connection. The coronavirus pandemic has further highlighted the need for widely available and reliable digital connectivity.”

STL is a sponsor of Broadband Breakfast.

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