Section 230
Attorney General Bill Barr Calls for ‘Recalibrated’ Section 230 as Justice Department Hosts Tech Immunity Workshop

WASHINGTON, February 19, 2020 – Attorney General William Barr laid out the case for “recalibrating” Section 230 of the Communications Decency Act in response to what he called a concentrated power over information that resides in the hands of Silicon Valley tech companies.
Because “the big tech platforms of today often monetize” their power through advertising, “their financial incentives in content distribution may not always align with what is best for the user,” Barr said in remarks kicking off a Wednesday workshop at the U.S. Justice Department.
Originally a non-controversial law seen as a means to incentivize online free speech, Section 230 has come to be seen as amplifying the ills wrought by information technology. Populists on the right and progressives on the left are now calling for changes to Section 230.
The Justice Department’s workshop may be an effort to put Section 230 protections for tech companies on the chopping block.
At the same time, Barr’s agency is leading a major antitrust inquiry into the tech sector, potentially up to and including efforts to break up Google or Facebook.
“While the department’s antitrust review is looking at these developments from a competition perspective, we must also recognize what this concentration means for Section 230 immunity,” Barr said.
Background about the origins of Section 230
Section 230 became law as part of the 1996 Telecommunications Act. In those early days of the internet, Section 230 arose against a backdrop of online service providers such as America Online, CompuServe, and Prodigy. CompuServe did not engage in any form of content moderation, whereas Prodigy positioned itself as a family-friendly alternative by enforcing content guidelines and screening offensive language.
It didn’t take long for both platforms to be sued for defamation. In the 1991 case Cubby v. CompuServe, the federal district court in New York ruled that CompuServe could not be held liable for third party content of which it had no knowledge, similar to a newsstand or library.
But in 1995, the New York supreme court ruled in Stratton Oakmont v. Prodigy that the latter platform had taken on liability for all posts simply by attempting to moderate some, constituting editorial control.
The decision prompted pro-technology representatives Ron Wyden, D-Ore., and Rep. Chris Cox, R-Calif., to introduce an amendment to the Communications Decency Act, ensuring that providers of an interactive computer service would not be held liable for third-party content, thus allowing them to moderate with impunity.
See Broadband Breakfast’s four-part series on the CDA:
Section I: The Communications Decency Act is Born
Section II: How Section 230 Builds on and Supplements the First Amendment
Section III: What Does the Fairness Doctrine Have to Do With the Internet?
Section IV: As Hate Speech Proliferates Online, Critics Want to See and Control Social Media’s Algorithms
Barr blasts the ‘many’ problems with a ‘broad Section 230 immunity’
At the Justice Department on Wednesday, Barr made his views known for changing the law. He said that “the Department of Justice is concerned about the expansive reach of Section 230.” He complained that Section 230 blunts the impact of civil tort lawsuits that should have a greater bite in complementing criminal law enforcement efforts of the Justice Department.
In particular, he said, “the Anti-Terrorism Act provides civil redress for victims of terrorist attacks on top of the criminal terrorism laws, yet judicial construction of Section 230 has severely diminished the reach of this civil tool.”
Second, he said that “broad Section 230 civil immunity” can actually be used against the federal government. That was something, he said, that was not intended by the framers of Section 230.
Third, Barr said that Section 230 makes it harder to police “lawless spaces” online. “We are concerned that internet services, under the guise of Section 230, can not only block access to law enforcement — even when officials have secured a court-authorized warrant — but also prevent victims from civil recovery.”
“The concerns regarding Section 230 are many and not all the same,” Barr concluded. And yet he added: “We must also recognize the benefits that Section 230 and technology have brought to our society, and ensure that the proposed cure is not worse than the disease.”
First panel at the Justice Department workshop addressed free speech in light of Section 230
The first panel focused on the issue of liability for speech that takes place on tech platforms.
Section 230’s use of the word “publisher” makes it clear that this statute refers to defamation law, said Annie McAdams, a lead counsel in lawsuits against Backpage.com and Facebook over human trafficking.
The 26 words in Section 230 (c)(1) read: “No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”
But as is often the case with debates about Section 230, McAdams was met with pushback by her fellow panelists.
While legal experts usually cite the Stratton Oakmont v. Prodigy decision is discussing Section 230, Fordham University School of Law Professor Benjamin Zipursky said he saw state tort law as a crucial element to understanding the law.
Zipursky referring to the entirety of Section 230 subsection (c). Subsection (c)(1) is about “treatment of publisher or speaker.” But subsection (c)(2) concerns the broader issue of civil liability for actions taken by tech companies to restrict indecent material on their platforms.
Indeed, the entire Section 230(c) is subtitled as a “protection for ‘Good Samaritan’ blocking and screening of offensive material.”
According to Zipursky, after Prodigy was sued for attempting to filter information to some degree, companies wanted to avoid filtering at all costs so that they wouldn’t be considered a “publisher.”
Zipursky compared companies’ weariness to filter content with the legal obligations of those who provide emergency medical care.
Before state-wide “Good Samaritan” laws were passed, people who performed CPR or other emergency medical care were liable for any damages or injuries. Now, “good Samaritans” are protected for their effort to help and save, just as are “interactive computer services” under Section 230.
Zipursky agreed that Section 230 has defamation-related language, but that McAdams’ interpretation isn’t a “realistic way” to view it, said Zipursky.
WilmerHale Partner Patrick Carome said that Section 230 liability protections were intended to be vast, and not just limited to defamation. And that is because of the excessive amounts of content that these platforms have to manage, he said.
Carome defended Section 230, arguing that it fostered an environment where small companies can also succeed. Allowing companies to self-moderate makes room for future companies to continue developing, and that Section 230 does what good laws do, he said: It “puts the focus on the actual wrongdoers.”
He also took vigorous exception to Attorney General Barr’s statement about Section 230 cutting into the ability of victims of terrorism to get compensation from platforms. “It’s just flat out wrong,” said Carome. “Those cases are for the most part being decided not on Section 230 grounds.”
Was Section 230 designed to limit liability for more than just publishing?
United States Naval Academy Professor Jeff Kosseff agreed that Section 230 cast a broader net. The authors of Section 230 did not intend for the law to be narrow and solely for defamation, he said. While he said that he anticipated political forces leading eventually to changes in Section 230, those changes need to be carefully constructed so as to not stifle competition.
But Carrie Goldberg, a victims’ rights attorney who specializes in revenge porn case, agreed with McAdams. One of Goldberg’s clients attempted to sue Grindr, when an abusive ex impersonated him and sent his geolocation to several people through the app.
Section 230 is being used as an excuse to not intervene, she said. Section 230 puts users in danger and denies them “access to justice,” she said.
In response to Carome’s remark that Goldberg’s client should have been aided by the criminal justice system, Goldberg said Section 230 needs to be reformed because “it’s gone too far.”
Carome pushed back, reminding panelists that Section 230 does not only pertain to big tech. It protects the thousands of sites that would not survive “10,000 bites of litigation,” said Carome.
Zipursky advocated for “crafting a middle path” compared to the current law, instead of moving ahead with a “kneejerk reaction.”
Section 230’s impact upon criminal conduct
The second panel of the day focused on whether Section 230 liability had facilitated criminal activity.
University of Miami Professor Mary Anne Franks noted the irony of Section 230’s Good Samaritan clause. It does not model helpful behavior, but rather amplifies harm and profits from it, said Franks. Indeed, she said that subsection (c)(1) actually disincentivizes the tech platforms like Google and Facebook from acting as “good Samaritans.”
But Kate Klonick, a professor at St. John’s University, disagreed. Large tech players like Facebook have economic incentives to avoid bad press. Additionally, it knows that advertisers do not want ads nearby or associated with harmful content, she said.
Moreover, tech develops at such rapid speeds it is difficult to foresee the consequences of rushed responses to the current law, said Klonick.
Computer and Communications Industry Association President Matt Schruers said that many of the larger companies have already taken initiative in following Section 230 and reporting harmful activity.
Schruers said that Section 230 does generate positive incentives because it allows companies to build platforms without fear of litigation. Removing subsection (c)(1) would result in a “heckler’s veto”: Important content on tech platforms would be deleted out of fear of liability.
When asked about the future possibility of artificial intelligence regulating bad content, Franks said the tech industry is always promising to fix tech issues with more tech. She called this an “illusion.”
As an example of big tech facilitating crime, Franks brought up Facebook Live. When Facebook Live was created, people were livestreaming crimes like rape and murder, said Franks. “This is the world that Section 230 built.”
Mark Zuckerberg did not kill anyone, countered Klonick, to applause from the audience. She said Franks was taking issue with humanity, and that Facebook was just the tool used to exhibit these actions.
Section 230
Supreme Court Sides With Google and Twitter, Leaving Section 230 Untouched
A wide range of tech industry associations and civil liberties advocates applauded the decision to leave Section 230 untouched.

WASHINGTON, May 18, 2023 — The Supreme Court on Thursday sided with Google and Twitter in a pair of high-profile cases involving intermediary liability for user-generated content, marking a significant victory for online platforms and other proponents of Section 230.
In Twitter v. Taamneh, the court ruled that Twitter could not be held liable for abetting terrorism by hosting terrorist content. The unanimous decision was written by Justice Clarence Thomas, who had previously signaled interest in curtailing liability protections for online platforms.
“Notably, the two justices who have been most critical of Section 230 and internet platforms said nothing of the sort here,” said Ari Cohn, free speech counsel at TechFreedom.
In a brief unsigned opinion remanding Gonzalez v. Google to the Ninth Circuit, the court declined to address Section 230, saying that the case “appears to state little, if any, plausible claim for relief.”
A wide range of tech industry associations and civil liberties advocates applauded the decision to leave Section 230 untouched.
“Free speech online lives to fight another day,” said Patrick Toomey, deputy director of the ACLU’s National Security Project. “Twitter and other apps are home to an immense amount of protected speech, and it would be devastating if those platforms resorted to censorship to avoid a deluge of lawsuits over their users’ posts.”
John Bergmayer, legal director at Public Knowledge, said that lawmakers should take note of the rulings as they continue to debate potential changes to Section 230.
“Over the past several years, we have seen repeated legislative proposals that would remove Section 230 protections for various platform activities, such as content moderation decisions,” Bergmayer said. “But those activities are fully protected by the First Amendment, and removing Section 230 would at most allow plaintiffs to waste time and money in court, before their inevitable loss.”
Instead of weakening liability protections, Bergmayer argued that Congress should focus on curtailing the power of large platforms by strengthening antitrust law and promoting competition.
“Many complaints about Section 230 and content moderation policies amount to concerns about competition and the outsize influence of major platforms,” he said.
The decision was also celebrated by Sen. Ron Wyden, D-Ore., one of the statute’s original co-authors.
“Despite being unfairly maligned by political and corporate interests that have turned it into a punching bag for everything wrong with the internet, the law Representative [Chris] Cox and I wrote remains vitally important to allowing users to speak online,” Wyden said in a statement. “While tech companies still need to do far better at policing heinous content on their sites, gutting Section 230 is not the solution.”
However, other lawmakers expressed disappointment with the court’s decision, with some — including Rep. Cathy McMorris Rodgers, R-Wash., chair of the House Energy and Commerce Committee — saying that it “underscores the urgency for Congress to enact needed reforms to Section 230.”
Broadband Roundup
White House Meets AI Leaders, FTC Claims Meta Violated Privacy Order, Graham Targets Section 230
The Biden administration announced $140 million in new funding for national AI research.

May 5, 2023 — Vice President Kamala Harris and other senior officials on Thursday met with the CEOs of Alphabet, Anthropic, Microsoft and OpenAI to discuss the risks associated with artificial intelligence technologies, following the administration’s announcement of $140 million in funding for national AI research.
President Joe Biden briefly stopped by the meeting, telling the tech leaders that “what you’re doing has enormous potential and enormous danger.”
Government officials emphasized the importance of responsible leadership and called on the CEOs to be more transparent about their AI systems with both policymakers and the general public.
“The private sector has an ethical, moral and legal responsibility to ensure the safety and security of their products,” Harris said in a statement after the meeting.
In addition to the new investment in AI research, the White House announced that the Office of Management and Budget would be releasing proposed policy guidance on government usage of AI systems for public comment.
The initiatives announced Thursday are “an important first step,” wrote Adam Conner, vice president of technology policy at the Center for American Progress. “But the White House can and should do more. It’s time for President Joe Biden to issue an executive order that requires federal agencies to implement the Blueprint for an AI Bill of Rights and take other key actions to address the challenges and opportunities of AI.”
FTC claims Facebook violated privacy order
The Federal Trade Commission on Wednesday proposed significant modifications to its 2020 privacy settlement with Facebook, accusing the company of violating children’s privacy protections and improperly sharing user data with third parties.
The suggested changes would include a blanket prohibition against monetizing the data of underage users and limits on the uses of facial recognition technology, among several other constraints.
“Facebook has repeatedly violated its privacy promises,” said Samuel Levine, director of the FTC’s Bureau of Consumer Protection. “The company’s recklessness has put young users at risk, and Facebook needs to answer for its failures.”
Although the agency voted unanimously to issue the order, Commissioner Alvaro Bedoya expressed concerns about whether the changes exceeded the FTC’s limited order modification authority. “I look forward to hearing additional information and arguments and will consider these issues with an open mind,” he said.
Meta responded to the FTC’s action with a lengthy statement calling it a “political stunt” and outlining the changes that have been implemented since the original order.
“Let’s be clear about what the FTC is trying to do: usurp the authority of Congress to set industry-wide standards and instead single out one American company while allowing Chinese companies, like TikTok, to operate without constraint on American soil,” wrote Andy Stone, Meta’s director of policy communications, in a statement posted to Twitter.
Meta now has thirty days to respond to the proposed changes. “We will vigorously fight this action and expect to prevail,” Stone said.
Sen. Graham threatens to repeal Section 230 if tech lobby kills EARN IT Act
The Senate Judiciary Committee on Thursday unanimously approved the Eliminating Abusive and Rampant Neglect of Interactive Technologies Act, a controversial bill that would create new carveouts to Section 230 in an attempt to combat online child sexual abuse material.
But Sen. Lindsey Graham, R-S.C., the bill’s cosponsor and ranking member of the committee, expressed doubt about the legislation’s future, claiming that “the political and economic power of social media companies is overwhelming.”
“I have little hope that common-sense proposals like this will ever become law because of the lobbying power these companies have at their disposal,” he said in a statement on Thursday. “My next approach is going to be to sunset Section 230 liability protection for social media companies.”
If Congress fails to pass legislation regulating social media companies, Graham continued, “it’s time to open up the American courtrooms as a way to protect consumers.”
However, large tech companies are not the only critics of the EARN IT Act. The American Civil Liberties Union on Thursday urged Congress to reject the proposed legislation, alongside two other bills related to digital privacy.
“These bills purport to hold powerful companies accountable for their failure to protect children and other vulnerable communities from dangers on their services when, in reality, increasing censorship and weakening encryption would not only be ineffective at solving these concerns, it would in fact exacerbate them,” said Cody Venzke, ACLU senior policy counsel.
Section 230
Narrowing Section 230 Could Destroy Smaller Platforms, Warns Nextdoor
Many small to mid-sized platforms operate on a business model that relies on content moderation.

WASHINGTON, April 4, 2023 — Narrowing Section 230 protections for online services could have significant economic repercussions, particularly for smaller platforms that rely on content curation as a business model, according to experts at a panel hosted by the Computer & Communications Industry Association Research Center on Tuesday.
“There’s really unintended consequences for the smaller players if you take a ‘one size fits all’ approach here,” said Laura Bisesto, global head of policy, privacy and regulatory compliance for Nextdoor.
Many small to mid-sized platforms operate on a business model that relies on content moderation, Bisesto explained. For example, Reddit hosts thousands of active forums that are each dedicated to a stated topic, and consumers join specific forums for the purpose of seeing content related to those topics.
Similarly, Bisesto claimed that Nextdoor’s proximity-based content curation is what makes the platform competitive.
“We want to make sure you’re seeing relevant, very hyper-local content that’s very timely as well,” she said. “It’s really important to us to be able to continue to use algorithms to provide useful content that’s relevant, and any narrowing of Section 230 could really impede that ability.”
Algorithmic organization is also crucial for large platforms that host a broad range of content, said Ginger Zhe Jin, a professor of economics at the University of Maryland. The sheer volume of content on platforms such as YouTube — which sees 500 hours of new video uploaded each minute — would make it “impossible for consumers to choose and consume without an algorithm to sort and list.”
Without Section 230, some companies’ platforms might choose to forgo the use of algorithms altogether, which Jin argued would “undermine the viability of the internet businesses themselves.”
The alternative would be for companies to broadly remove any content that could potentially generate controversy or be misinterpreted.
“Either way, we’re going to see maybe less content creation and less content consumption,” Jin said. “This would be a dire situation, in my opinion, and would reduce the economic benefits the internet has brought to many players.”
Who should be updating Section 230?
In February, the Section 230 debate finally reached the Supreme Court in a long-awaited case centered around intermediary liability. But some industry experts — and even multiple Supreme Court justices — have cast doubt on whether the court is the right venue for altering the foundational internet law.
Bisesto argued that the question should be left to Congress. “They drafted the law, and I think if it needs to be changed, they should be the ones to look at it,” she said.
However, she expressed skepticism about whether lawmakers would be able to reach a consensus, highlighting the “fundamental disagreement” between the general Republican aim of leaving more content up and Democratic aim of taking more content down.
If the Supreme Court refrains from major changes, “pressure will increase for Congress to do something as the 50 different states are passing different statutes on content moderation,” said Sarah Oh Lam, a senior fellow at the Technology Policy Institute.
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