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Digital Inclusion

Broadband Breakfast Live Online Panelists, and Others in EdTech, Agree that Internet is Not Optional Anymore

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March 26, 2020 – Broadband access is both an affordability and availability issue, and it is one that undeniably affects school-age children during the coronavirus school closures, said Virginia Department of Education Learning Infrastructure Coordinator Susan Clair during the Broadband Breakfast Live Online event Thursday.

As cases of coronavirus continue to sweep across the United States, the digital divide is a gaping fissure between those who have broadband and those who are unconnected during a worldwide pandemic.

Clair said there are backorders for mobile hotspots. For students who do not have broadband access at home, renting or buying a hotspot is a crucial temporary fix to lack of access.

Clair criticized mobile carriers for not lifting mobile data caps, meaning that those who only have access to a cellular connection have limited accessibility and data.

The “one to one program” in some school systems provide one device per child during the day or a device to take home from school.

Alexandria City Public School Chief Technology Officer Elizabeth Hoover said elementary to high school teachers are using a variety of platforms like Zoom, Canvas, or Clever. Hoover touted the partnerships and programs that the schools have access to for digital learning.

However, “if you can’t get all 25 kids in the Zoom class because they don’t have internet access, we’re really failing our kids,” said Hoover.

Broadband Breakfast Editor and Publisher Drew Clark asked how the coronavirus pandemic will change education technology going forward.

“Typically, technology by many educators has been thought of as an option or supplemental classroom instruction. What we are seeing with this COVID-19 moment is that EdTech is now a requirement, not a choice,” said Consortium for School Networking CEO Keith Krueger.

In an interview conducted earlier this week with Broadband Breakfast, educational expert Joseph South echoed Krueger’s sentiment.

Drawing a parallel between educational technology and MREs (:meals ready to eat”), South said schools have long treated digital learning as a tool stored in the pantry.

“That will change,” he said. Educational technology “will no longer be an exotic MRE on the pantry shelf.”

South, who previously worked in the Office of Educational Technology at the Department of Education, said the wide adoption of EdTech after coronavirus would depend on the length of the crisis. “Partly out of nostalgia,” humans tend to “go back to the way we did things before,” said South. “This crisis is acute, so its impact is wide, and it’s painful,” South observed.

In the wake of the coronavirus crisis, funding is crucial to closing the digital divide. The Federal Communications Commission should “made E-rate money available to temporarily fill these gaps,” suggested South. These funds could reach millions of students, said South.

Speaking at the Broadband Breakfast Live Online event, Krueger also addressed the need for E-rate funds for home access.

The FCC has “not used their emergency powers to solve some of these issues, and so the ball is in their court,” stated Krueger.

South, now the chief learning officer for the International Society for Technology in Education, has worked with several organizations to launch a web site that centralizes the swarm of different resources for teachers and parents that aid in digital learning.

This effort attempts to help educators to shift through the deluge of resources to find the sources that best apply to their particular school and class.

The takeaway from the current situation is to incorporate educational technology into the classroom, so teachers and students are comfortable with it, said South. So that “when these moments come – yes, there’s still a strain – but, it doesn’t bring everything to a halt,” said South.

Follow upcoming Live Online events, see Broadband Breakfast Live Online Will Stream Daily in March on ‘Broadband and the Coronavirus’

Digital Inclusion

Despite General Satisfaction with E-rate Program, Tribal Libraries Are Being Left Behind

Tribal community leaders are concerned over the effectiveness of outreach methods the FCC uses to fund broadband in tribal libraries.

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Miriam Jorgensen, research director of the Native Nations Institute at the University of Arizona

WASHINGTON, November 1, 2021 – Leaders of efforts to expand broadband in Indigenous communities are sounding the alarm to the Federal Communications Commission, saying that its E-rate program to supply libraries with funding for internet infrastructure is not effectively aiding tribal libraries despite extensive use of the program by non-tribal libraries.

Separate events held Wednesday heard this contrasting experience, when in the morning, E-rate compliance service firm Funds for Learning held a session to share generally positive experiences from a survey it conducted of what E-rate applicants thought of the program, and specifically its application portal. The program, which is supported by the Universal Service Fund, provides schools and libraries with broadband subsidies to keep students connected.

Hours later that day, the FCC held a virtual listening session for tribal leaders and staff to address a lack of E-rate broadband funding requests from tribal libraries.

“Nearly 40 percent of respondents had never heard of e-rate,” chat messaged meeting attendee Miriam Jorgensen, research director of the Native Nations Institute at the University of Arizona, referencing an Association of Tribal Archives, Libraries, & Museums (ATALM) survey of tribal libraries.

“Many of those who had felt that the program was too complicated to apply for,” she said.

Susan Feller, president and CEO of the ATALM, said that tribal libraries do not see relevance for themselves in E-rate funds.

Low staff numbers causing fewer tribal applicants

Also brought up in the meeting as a possible explanation for the rarity of E-rate applications from tribal libraries was that the libraries often have a low staff capacity and seldom employ grant writers or part time employees who could assist in applying to funding opportunities.

According to Jim Dunstan, founder of Mobius Legal Group and lawyer for the Navajo Nation, many tribes are both E-rate providers and applicants for E-rate funds, causing technical problems during application for E-rate funds.

The Funds for Learning’s survey found that 73 percent of respondents planned on submitting an E-rate broadband funding application in 2022, with 46 percent saying they felt “strongly” that they would apply. Connectivity results for Indigenous nations are still low, as FCC Emergency Connectivity Fund money has gone to tribes in just nine states, while strong digital infrastructure remains rare in many Native American communities.

The response rate for the survey was higher than the response rate in each of the last four years of the survey’s administration from 2018 to 2020.

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Digital Inclusion

Rosenworcel Hails FCC’s Efforts on Mapping, Said Country Needs More Wi-Fi Access

Rosenworcel also emphasized spectrum policy and getting connectivity to low-income Americans.

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FCC Acting Chairwoman Jessica Rosenworcel.

WASHINGTON, October 27, 2021 ­– Federal Communications Commission Acting Chairwoman Jessica Rosenworcel said Friday she is optimistic about the agency’s direction on new broadband mapping efforts and said the testing of the project has produced the best wireless coverage map in the country.

Speaking at the Marconi Society Symposium Friday, Rosenworcel said the mapping efforts are part driven by crowdsourced methods that she credited as a valuable way to ensure the maps are as accurate as possible.

The new maps are a product of the Broadband DATA Act, which is set to expand mapping efforts to make them more precise. The current mapping method, which uses Form 477 data, has led some companies to bid for federal funding in areas that are already served. The FCC is currently cleaning up the results of the $9.2 billion Rural Digital Opportunity Fund due to those errors.

Rosenworcel emphasizes spectrum policy

Additionally, Rosenworcel emphasized the need to improve spectrum policy. She suggested that this take place by making sure consumers benefit from competitive FCC auctions and placing more Wi-Fi access in locations where licensed airwaves see low usage.

Industry experts at the event stressed challenges that must be addressed in order to expand broadband access, such as the fact that low-income individuals will often reject offers to receive free internet. This happens because the individuals think that a free service will be low quality or that they will be tricked into paying for the service in the future.

During one panel, professor Margaret Martonosi of Princeton University explained the importance of realizing that utility functions present in rich and poor service markets are different, meaning that the appetite for internet service in richer communities is different from the appetite in poorer ones.

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Digital Inclusion

Catherine McNally: The Digital Divide is an Equality Issue

To work toward equal access, more affordable options must be created, including community-based solutions.

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The author of this Expert Opinion is Catherine McNally, editorial lead for Reviews.org

Per the latest U.S. Census numbers, about one in four American households is stuck without internet. And a quarter million people with home internet still listen to the dial up screech when they hop online.

The majority of folks lacking home internet live in states with large rural populations and high rural poverty rates, like Mississippi, Arkansas and Alabama.

In Mississippi, as an example, 60% of homes don’t have broadband, satellite or dial up. And 53% of the state’s population is considered rural with a rural poverty rate of 23%.

Limited options and slow speeds top the list of reasons why rural states are home to high numbers of disconnected households. But steep costs are the most imminent barrier to home internet in rural areas.

According to a 2020 report on worldwide internet pricing by Cable.co.uk, the U.S. is the most expensive country for internet out of all developed Western nations. Here, internet costs an average of $60 a month. Internet in the cheapest country, Ukraine, costs an average of $6.40 a month.

Digital divide deep dive: Issaquena County, Mississippi

Issaquena County is Mississippi’s least-connected county with only 20% of homes paying for an internet connection. The median income there is $14,154 per individual in 2019, compared to a $31,133 national median income. The overall poverty rate in the county is 29%, which is about 16% higher than the U.S. as a whole.

That is a glaring contrast to the most-connected county in the most-connected state: Morgan County, Utah. Morgan County is home to 95% of households with an internet connection, the median individual income there was $37,091 in 2019 and the overall poverty rate is 3%.

Residents of Issaquena County are lucky if they can get download speeds of 25 Mbps, which is the Federal Communication Commission’s current definition of “high speed internet.” The slowest speeds available, 5–12 Mbps, are barely enough to stream in HD, let alone connect to a Zoom call.

If we narrow down our view to Valley Park, a town of just over 100 people in Issaquena County, we see that some residents have the option of a single AT&T DSL internet plan.

The AT&T plan costs $660 a year for speeds of 25 Mbps, which barely keep up with critical modern-day online tools like online learning and telehealth.

Our case study of Issaquena County and Valley Park, Mississippi, highlights further opportunities tied to home connectivity and equality:

  • Access to online learning. About 23.7% of Issaquena County residents have obtained a high school degree, while 3.2% have no schooling. Online education allows individuals to expand their knowledge and further their careers.
  • Greater access to livable wages.5% of residents earn a household income of $10k or less. This is further divided by race: In 2019, Black and African American residents earned a median household income of $21,146, while white residents earned a median household income of $52,188.
  • More employment opportunities. The employment rate in Issaquena County has steadily declined since 1990. Now, 10.6% of residents are considered unemployed.
  • Better access to health care. The U.S. Health Resources and Services Administration found that half of Mississippi’s residents live in counties with more than 2,000 patients per primary care physician. Issaquena County has been designated a Medically Underserved Area since 1978, meaning the county has a shortage of primary care, dental and/or mental health providers. Better access to telehealth also enables residents who cannot make the drive to the nearest hospital or clinic.

Solving the digital divide

To work toward equal access, more affordable options must be created. The Emergency Broadband Benefit fund is one option, but it remains largely untapped by American households. Subsidies like Lifeline may also lower barriers to internet access, but participation remains low.

Community-focused solutions are likely a better answer, such as Land O’Lakes’s American Connection Project. The project opened more than 2,800 free public Wi-Fi locations in spots like the Tractor Supply Store in Spooner, Wisconsin, in order to keep farming communities connected.

Also significant is this year’s infrastructure bill, which calls on states to determine localized needs and strategies for improving affordability and access to the internet.

State sponsored projects may also solve the severe lack of competition between U.S. broadband services. This should reduce costs last-mile providers incur to connect to middle-mile networks, which could, and should, pass savings down to households. Case in point: California recently introduced an open access middle-mile project with the goal of providing nondiscriminatory access. The bill passed unanimously.

A modernized definition of what qualifies as “high speed internet” would also benefit rural households. Currently, the standard of 25 Mbps download speeds and 3 Mbps upload speeds shorts rural users of opportunities tied to telehealth, online learning and remote work.

This outdated definition allows service providers to complete minimum-viable network expansions and mark areas as “connected.” It also de-incentivizes providers to improve existing-but-subpar networks, such as the 10 Mbps DSL line I found offered in nearby Morton, Mississippi.

One thing is clear: The way the U.S. has approached internet access in the past does not work. New strategies and policies are required to repair the digital divide. Internet access is a right, not a privilege in today’s world.

Catherine McNally is an Editorial Lead for Reviews.org, where she reviews internet service providers across the US. She has a passion for using data to highlight the need for better internet access across the US and believes that internet is a critical lifeline in today’s world. She has also published speed test and pricing reports to help everyday consumers make informed decisions. This piece is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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