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Broadband Mapping & Data

‘Leave No Child Offline,’ Pleads FCC Commissioner Jessica Rosenworcel, Brendan Carr and Rep. Mike Doyle

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Photo of FCC Commissioner Jessica Rosenworcel at Incompas event by David Jelke

WASHINGTON, March 4, 2020 – House Energy and Commerce subcommittee chairman Mike Doyle, D-Penn., Federal Communications Commissioner Jessica Rosenworcel, and FCC Commissioner Brendan Carr all took turns addressing the homework gap and bad broadband maps at the Incompas policy summit Tuesday.

“I play to win,” said Doyle, who is also manager of the Democratic Congressional Baseball team. “That’s my goal in Congress as well,” said Doyle in regards to his work in supporting the Television Viewer Protection Act, net neutrality, and a public auction of the C-Band wireless spectrum.

Doyle’s comments suggest that his next legislative effort will be tackling the “homework gap” facing rural America. “There are parents parking outside libraries and fast-food parking lots” to get their kids Wi-Fi to complete their homework.

“Government needs a full suite of tools to attack all the issues that Americans are facing.”

Doyle criticized the pace at which broadband grant programs, including the Rural Digital Opportunity Fund are proceeding, despite being rooted in the roundly-criticized Form 477 data.

“The FCC is trying to rush a bunch of items out the door,” said Doyle. “Bad data will lead to bad outcomes.”

To illustrate the confusing and at times frustrating experience of broadband consumers, Doyle mentioned how only Verizon and Comcast offered internet in his jurisdiction of Pittsburgh.

He said he has often “switched between the two” depending on price.

He spoke with glee about the times when he put salespeople from Verizon and Comcast on the same call, just to have them fight over the Representative’s business. Sometimes it worked, Doyle said, and other times both have told him to “jump in a lake.”

Jessica Rosenworcel, who has long championed the need to tackle the homework gap, recounted a story about a young girl from Hartford, Connecticut.

Without access to broadband in her home, the student became incredibly adept at typing out essays with “two thumbs on a mobile device.” Rosenworcel emphasized that resilient students like this one were not the rule but the exception, and that mobile service should not be a substitute for fixed wireless.

“Leave no child offline,” Rosenworcel declared, to the approval of the audience.

Rosenworcel also came down hard against the FCC’s data collection track record.

“Your head explodes” thinking about how billions of dollars are being funneled to developing broadband in locations that are dictated by the FCC’s data, and which Rosenworcel called “a publicity stunt.”

With a hint of pride, Rosenworcel recounted how she was chastised by the FCC when she attempted to obtain the email alias ‘broadbandfail@fcc.gov.’ The email address, Rosenworcel explained, was short-lived.

Brendan Carr came down with a lighter touch against the FCC’s data collection practices.

Instead, he focused on the U.S.’s progress in the so-called 5G race against China. According to Carr, there has been a 68 percent buildout in fiber in the U.S. since 2016, enough to “wrap around the world 18 times.”

Carr praised the work of front-line broadband heros, including two pole operators he met in Florida and who spent 50 hours straight in the aftermath of Hurricane Irma trying to get the network back online in the state.

Carr widened his praise to the 27,000 tower climbers in the U.S. that he said are currently helping 5G become a reality.

Lastly, Carr extolled the virtues of telemedicine, saying that proper deployment of broadband in that field will help close the “doctor divide.”

Broadband Mapping & Data

Jeff Miller: Tools to Manage the Next-Generation Network Buildouts

Service providers that use GIS applications are able to reduce design time by 80 percent.

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The author of this expert opinion is Jeff Miller, Synchronoss Technologies CEO.

Today’s digital world is driving the insatiable need for fiber networks and connectivity, thus the thrust for widespread broadband buildouts and deployments worldwide. Broadband connectivity is the heartbeat for mobility, cloud applications, voice, video, and social media, not to mention home automation, IoT, and smart cities. As a result, service providers and operators are investing heavily in infrastructure, claiming their 5G networks are the largest or fastest or most reliable.

Initiatives like the Rural Digital Opportunity Fund are aimed at bridging the digital divide and fast-tracking investment to deploy high speed fixed broadband service to rural areas and small businesses that lack it. The Federal Communications Commission’s $20.4 billion program requires that networks stand the test of time by prioritizing higher network speeds and lower latency.

A key element in the implementation of RDOF-backed projects is broadband mapping. The Federal Communications Commission is in the process of updating its current broadband maps with more detailed and precise information on the availability of fixed and mobile broadband services. The Broadband Deployment Accuracy and Technological Availability Act, signed into law in March 2020, requires the FCC to change the way broadband data is collected, verified, and reported

As carriers build, expand, and upgrade their fiber network infrastructure, a great deal of planning is required, along with documenting the intricacies of design and engineering processes.

Streamlining and automating network planning and design processes through software can deliver accurate and timely network info for service providers, increase efficiency, and create opportunities for reducing costs.

GIS based systems are replacing volumes of paper, and outdated static CAD, Excel and Vizio files. They offer sophisticated tools to manage all aspects of network design and infrastructure management. Working with many service providers that use GIS applications, they are able to reduce design time by 80 percent and drastically cut other capital expenditures.

Automation is key

Having to rely on a system of manual processes to manage the fiber network makes it increasingly difficult to scale. Fortunately, with the introduction of automation into the network management process by utilizing an accurate physical network inventory in addition to geographic information system mapping, scalability becomes a much easier task.

Continuous planning and engineering tasks can ultimately become automated through software implementation. Automating network fiber management creates significant business value by shifting a service provider’s approach from reactive to proactive. A comprehensive and updated database for network architecture quickly allows for scenario analysis and capacity planning. Sharing automated processes across different organizations becomes much simpler and improves collaboration while reducing errors. This can allow staff to shift their focus to more pressing operational activities thus making the network more reliable.

Integration between different systems

Whether it is your enterprise GIS or outage monitoring system, it should be easy to interact with third-party systems to get the most out of the network data. Ideally, you should be able to receive an outage notification and use that location to track down the network and pinpoint the root cause to act and quickly resolve the situation before customers notice. This can help save time, money, and guarantee customer satisfaction.

Mobilize network data and increase field worker productivity

Utilizing a fiber networking and planning solution enables network information to be shared easily and quickly between the field and office to provide access to the information they need when they need it at any given time. Enterprise-wide access can provide timely and accurate network information for a wide range of communications service providers.

When it comes to service providers, expanded visibility into a network yields a greater overall awareness of the network. Automating third-party data exchange processes with accurate and up-to date inventory can optimize performance for field workers and guarantee customer satisfaction. Improved access to data can increase ROI by allowing cable locators and field techs to receive accurate confirmation before they arrive at a job. In the end, there will be fewer mistakes which ensures happier customers.

The right tools can result in improved scalability, reduced time to revenue, lower operational costs, and actionable insights that can be gleaned from network data.

Jeff Miller serves as President and CEO of Synchronoss Technologies. He previously served as President for IDEAL Industries Technology Group, following a 16-year experience with Motorola Mobility where he was Corporate Vice President of North America. Miller also serves on the Board of 1871, Chicago’s largest start-up incubator, and on the non-profit Boards of Aspire Chicago and Junior Achievement. This article is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views reflected in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Broadband Mapping & Data

States Face Roadblocks in Challenge Processes, FCC Tries to Facilitate

The BEAD timeline looms large for many who worry that two months is insufficient time to correct the map.

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Photo of Kirk Burgee, chief of staff for the FCC's Wireline Competition Bureau

WASHINGTON, November 30, 2022 – As state broadband offices scramble to submit challenges to the national broadband map, the Federal Communications Commission is working to provide much-needed resources to help stakeholders through the often-opaque challenge processes.

The FCC’s new broadband map, released in November, provides location-level data of broadband availability nationwide. The map is comprised primarily of two datasets: a list of all broadband serviceable locations – the “fabric” – and provider-submitted availability data. The accuracy of both can be challenged by the public through designated processes.

The FCC has endeavored to create a consumer-friendly challenge-process, said Kirk Burgee, chief of staff for the Wireline Competition Bureau. “We do try to make the process as flexible and accessible as it can be consistent with getting effective challenges and resolving them correctly,” he explained.

Burgee spoke at an FCC webinar held Wednesday to demystify the fixed-availability bulk-challenge process.

The FCC’s availability data will largely determine the distribution of the $42.45 billion Broadband Equity, Access, and Deployment program among the states. The National Telecommunications and Information Administration, the subdivision of the Department of Commerce which administers the BEAD funds, has advised the public to submit challenges by January 13, 2022, to ensure they are considered for BEAD grants – scheduled to be announced in June.

The immediate stakes of accurate mapping

If the FCC’s data is inaccurate when the NTIA calculates the allocations, some states could be shorted on badly needed funding. Some industry players say the map is concerningly inaccurate, and others say the FCC’s challenge processes may prove prohibitively complex.

Georgia has yet to submit fabric challenges, although it intends to, wrote Joshua Hildebrandt, the state’s director of broadband initiatives, in correspondence with Broadband Breakfast.

“So far, we have encountered a number of hurdles that have made a quick challenge submission difficult to do,” Hildebrandt explained. “Georgia is fortunate to have a considerable amount of data, which helped us create one of the nation’s first public statewide address-level broadband service maps.

“However, even with all of this applicable data in-house,” he added, “The FCC’s process for challenging fabric locations on a one-by-one basis still requires substantial effort and time.”

“The fabric is an enormous challenge, but we are very disappointed in the quality of the fabric and, more importantly, the insistence on using it and moving forward,” David Lukens, Connecticut’s broadband-mapping coordinator, told Broadband Breakfast.

“The FCC’s burdensome challenge process incentivizes…challenges focused only on potential BEAD project area,” he added.

Several state broadband officials told Broadband Breakfast that they have, by necessity, thus far submitted fabric challenges primarily for unserved areas, leaving the FCC’s data for numerous locations in better-served areas uncorrected. Some say, however, that they will submit additional challenges going forward.

The challenge process may work, but some say time is running short for BEAD

Spokespeople for the FCC and CostQuest have routinely acknowledged the errors in the map’s first draft and urged stakeholders to submit challenges to correct them. Some experts, including Scott Wallsten of the Technology Policy Institute, say inaccuracies are inevitable, but the challenge process will largely ameliorate them in time.

The BEAD timeline looms large for many who worry that less than two months – the interval between the map’s November release and January 13 – is insufficient time to correct the map. And like any massive undertaking, smaller entities struggle to keep up.

Kansas’ broadband director, Jade Piros de Carvalho, told Broadband Breakfast her small team lacks the bandwidth to submit a bulk challenge at all. Piros de Carvalho has encouraged her fellow Kansans to submit their own challenge. “Currently the FCC shows KS at about 5 percent unserved. We are more likely closer to 15 percent unserved, and that difference will have a direct negative impact on the dollars we receive,” she wrote Monday.

Maine will take a multi-stakeholder approach that will mobilize communities and regional partners, Andrew Butcher, president of the Maine Connectivity Authority, told Broadband Breakfast. In addition, the state itself plans to submit bulk-availability and fabric challenges by January 13, Butcher said.

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Broadband Mapping & Data

Right Track or Wrong Track on Mapping? Panel 2 at Digital Infrastructure Investment

Panel 2 video. Join the Broadband Breakfast Club to watch the full-length videos from Digital Infrastructure Investment.

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Video from Panel 2 at Digital Infrastructure Investment: Moderated by David McGarry, Reporter, Broadband Breakfast, with Bryan Darr, Executive Vice President of Smart Communities, Ookla, Mike Conlow, Director of Network Strategy, Cloudflare, and Jim Stegeman, President, CostQuest Associates.

For a free article summarizing the event, see ‘It Is a Concern’: FCC Contractor Responds to Commercial Conflict Concerns Over Map Challenge Process: CostQuest’s CEO said states need to look at their vendors if they pose a problem challenging FCC map data, Broadband Breakfast, November 17, 2022

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