June 11, 2020 — “Beware of grant gotchas,” warned CCG Consulting President Doug Dawson, observing in a blog post that one of the most disappointing aspects of the broadband grant world is the fine print that makes awarded money difficult to use as intended.
After Caswell County, North Carolina was awarded a $1.54 million grant to bring broadband to 1,194 homes in the area, the grant was yanked due to a change in the grant rules. To understand the cause of this occurrence, Dawson looked into the fine print of North Carolina’s state broadband program, Growing Rural Economies with Access to Technology.
Dawson’s investigation revealed that the funding was revoked after the state informed the awarded internet service provider that they must guarantee 100 percent of the cost of the project to receive the grant, including the portion of the grant being supplied by the State.
This practice was nearly utilized by the FCC on winners of the $16.4 RDOF grants. The agency initially proposed the idea that chosen providers should be required to match awarded funds, either by personally holding the cash or supplying a line of credit.
This requirement would have inhibited most ISPs from applying for an RDOF grant, and the following industry uproar killed the idea in a matter of weeks.
Public Knowledge commends Internet Archive’s e-book lending program
The spread of COVID-19 put a strain on access to information, as many individuals rely on public resources to obtain necessary knowledge. To combat this, Internet Archive, a non-profit digital library, temporarily suspended the waitlist function for its e-book lending program, allowing users to have immediate access.
On Wednesday, Internet Archive announced the end of its National Emergency Library lending program and returned to its traditional controlled lending model, which allows digital copies to be loaned out to one person at a time.
Public Knowledge commended Internet Archive’s support of consumers during the pandemic in a press release on Wednesday.
Since Internet Archive first began its digital e-book sharing initiative, local libraries and other institutions have stepped up, making efforts to increase the circulation of digital books. Now that the demand for digital books is being met by other providers, Internet Archive will return its model to normalcy.
Public Knowledge continues to urge policymakers to support legislation that makes more print books available electronically, particularly those necessary for research, education, and scholarship.
Streaming services receive highest customer satisfaction scores
COVID-19 has dramatically altered the way Americans utilize high-speed internet service and in-home entertainment options.
According to the 2019-2020 American Customer Satisfaction Index telecommunications report, released Tuesday, video streaming remains the public’s favorite form of entertainment, recording a customer satisfaction score of 76 out of 100. The medium’s score surpassed customer satisfaction ratings of subscription TV by 12 points.
Disney+ secured the top spot as the most popular video streaming service, with a customer satisfaction rating of 80.
Among the telecom industries reported on, three show significant improvement in customer satisfaction: subscription TV, ISPs, and video-on-demand.
While subscription TV is making gains in customer satisfaction, led by Verizon’s Fios and AT&T’s U-verse, subscription TV maintains the lowest customer satisfaction scores out of all 46 measured industries.
Customer satisfaction with internet service providers surged 4.8 percent, to reach a customer satisfaction score of 65. Eight out of 11 providers measured revealed customer satisfaction gains.
Verizon Fios strengthened its hold atop the service provider industry, as customers continue to be impressed with the provider’s reliable service.
High Demand for Middle Mile Grants, Local Concerns in FCC Process, Musk Agrees to Buy Twitter Again
The NTIA said it has received $5.5-billion worth of applications for the $1-billion middle mile program.
October 5, 2022 – The National Telecommunications and Information Administration said Tuesday it received more than 235 applications worth more than $5.5 billion for money from the Enabling Middle Mile Infrastructure Grant Program.
The grant program, which is part of the larger Infrastructure, Investment and Jobs Act and a number of other programs of the NTIA, only has $1 billion allocated to it.
“The volume of applications we received demonstrates the high demand for increasing middle mile capacity throughout the country,” Alan Davidson, head of the NTIA, said in a press release.
The applications were due on September 30 and will be awarded on a rolling basis by March 2023.
In response to current natural disasters, the NTIA has waived the deadline for entities that want to deploy middle mile infrastructure in Puerto Rico and parts of Florida, South Carolina and Alaska. The deadlines for these applications are set for November 1.
Next Century Cities says local government insights are overlooked
The non-profit advocacy group Next Century Cities on Tuesday released a report in which it highlighted the way that local government insights and concerns are often overlooked by the Federal Communications Commission.
The 21-page report, “Resounding Silence: The Need for Local Insights in Federal Broadband Policymaking,” said that municipalities often lack the capacity to participate in the FCC’s rule-making process.
In particular, the report highlights Next Century Cities’ concerns regarding the FCC’s “small cell” proceeding and wireless infrastructure facilities. In particular, the report by Ryan Johnston, senior policy counsel, said that “communities are critical for broadband deployment, but not trusted to see it through.”
Another example of the argued neglect cited in the report concerns the FCC’s regulations regarding bans on exclusivity in the provision of broadband within multi-tenant environments. The Next Century City report says that local government efforts to ensure competitive access to these properties “have been only partially addressed.”
Musk agrees to buy Twitter – again
SpaceX and Tesla CEO Elon Musk said Monday through his lawyers that he is reinterested in buying Twitter at his original asking price of $44 billion, according to a letter from his firm, after he previously tried backing out of the deal.
The deal would end legal proceedings, which began when Twitter sued Musk after the billionaire said he would not be pursuing his original offer. Musk countersued in July, alleging the company couldn’t verify the number of fake accounts that are currently in its system. Twitter said it wouldn’t be able to calculate the number of fake accounts based on public information.
Twitter said it will go ahead with the deal, according to Bloomberg.
Last month, Peiter Zatko, a former Twitter employee, testified against Twitter saying the platform didn’t permanently delete user data from its system after users had deleted their accounts. The accounts were left susceptible to unlawful use by foreign governments and Twitter employees due to the lack of user security, the whistleblower testified.
FCC Targets Spam Call Offenders, Disaster Assistance Requirements, U.S. 23rd in Fiber Development
For the first time, the FCC is proposing removing voice service providers for breaking spam call rules.
October 4, 2022 – For the first time, the FCC proposed Tuesday that seven voice service providers be removed from receiving call traffic, after violating the commission’s new scam call framework.
Voice service providers Akabis, Cloud4, Global UC, Horizon Technology Group, Morse Communications, Sharon Telephone Company, and SW Arkansas Telecommunications and Technology have 14 days to show why the FCC should not remove them from the Robocall Mitigation Database.
The database is a filing portal voice service providers must use to inform the commission that they have implemented the STIR/SHAKEN framework, an FCC mandated caller identification technology that allows carriers to digitally validate the authenticity of a phone number, allowing a customer to be sure that the number seen on a caller ID matches the possible caller.
Removal from the database would require all other providers to cease carrying the offending companies’ traffic, meaning all calls from these providers’ customers would be blocked and no traffic originated by the provider would reach the called party, according to the release.
“These and other recent actions reflect the seriousness with which we take providers’ obligations to take concrete and impactful steps to combat robocalls,” Loyaan Egal, acting chief of the FCC’s enforcement bureau, said in the release. “STIR/SHAKEN is not optional. And if your network isn’t IP-based so you cannot yet use these standards, we need to see the steps taken to mitigate illegal robocalls. These providers have fallen woefully short and have now put at risk their continued participation in the U.S. communications system. While we’ll review their responses, we will not accept superficial gestures given the gravity of what is at stake.”
FCC Chairwoman Jessica Rosenworcel added in a statement that, “Fines alone aren’t enough. Providers that don’t follow our rules and make it easy to scam consumers will now face swift consequences,” saying this is a “new era.”
FCC adopts emergency carrier assistance rules
The Federal Communications Commission said Friday it has adopted rules requiring wireless service providers to assist other carriers in the event of emergencies.
The commission codified certain terms from a voluntary program known as the Mandatory Disaster Response Initiative, which has been used by the carriers since 2016 to assist each other in emergency scenarios. The new MDRI requires providers arrange mutual aid, improve public awareness of restoration efforts, and mandate roaming agreements so that any carrier with network outage may get voice roaming on a carrier that is still operational during natural disasters. The new MDRI will be effective October 31.
The September order also requires that the carriers submit performance reporting to the commission in order to improve “reliability, resiliency, and continuity of communications networks during emergencies,” it said in the order.
On Tuesday, the FCC said also is seeking comment on whether MDRI reports to the commission “would benefit from standardization, and what it should entail.”
The FCC is seeking comments until October 31, 2022, with reply comments due on November 29.
United States in 23rd place for fiber development
Technology research group Omdia listed the United States in 23rd place on fiber development relative to other countries, according to a report released Tuesday.
“Only by maximizing investment in next-generation access can countries optimize their growth potential, and fiber-optic technology is key to that investment. Countries, such as the UK and the US, that are further down the list than many less developed countries, may need to consider policy reforms to ensure that it is easy to deploy infrastructure and that competition in the market remains high in light of mergers taking place,” said Omdia research director Michael Philpott in a statement.
Omdia’s Fiber Development Index measures fiber household coverage, household penetration, business penetration, mobile cell site fiber penetration, total fiber investment, and average download and upload speeds across 81 countries, its website says.
Singapore is ranked first in the Fiber Development Index, as it pushes to become the next “smart nation” by 2025, the report said.
Supreme Court to Hear Section 230 Case, Small Business Broadband Bill, TikTok Deal Pressure
The highest court in the land will hear a case about the scope of internet platform liability under Section 230.
October 3, 2022 – The Supreme Court announced Monday that it will hear a case from a petitioner who argues Google should be held liable in the death of his daughter during an ISIS attack in Paris in 2015.
Reynaldo Gonzalez sued Google under the AntiTerrorism Act for the death of Nohemi Gonzalez because the company’s video sharing platform, YouTube, allegedly hosted ISIS recruitment videos.
Large internet platforms are generally immune from the legal consequences of their users’ posts under Section 230 of the Communications Decency Act. But the highest court in the land will now examine the scope of those protections in this case.
“These cases underscore how important it is that digital services have the resources and the legal certainty to deal with dangerous content online,” Matt Schruers, president of the Computer and Communications Industry Association, said in a statement Monday.
“Section 230 is critical to enabling the digital sector’s efforts to respond to extremist and violent rhetoric online, and these cases illustrate why it is essential that those efforts continue,” he added.
Senate passes small business broadband legislation
The Senate on Thursday passed legislation that would designate a broadband coordinator to improve programs to better assist small business customers in accessing broadband technology.
The Small Business Broadband and Emerging Technology Enhancement Act of 2022 directs the Small Business Administration to designate a senior Office of Investment and Innovation employee as the broadband and emerging technology coordinator, establishing measures to aid the productivity and competitiveness of small businesses with broadband access and other information technologies that emerge.
The coordinator is expected to identify the best practices that relate to broadband and emerging technology to help small businesses, and coordinate SBA programs that assist small businesses so they can best adopt and use broadband and other emerging information technologies.
The bill, which makes its way to the House, requires Small Business Development Centers to assist in the access of broadband for small businesses.
Republicans promise hearings on TikTok security if successful in midterms
The upcoming midterm elections for control of the House and the Senate are putting pressure on the Biden administration to formalize an agreement with Chinese-owned TikTok to clamp down on security and privacy issues with the video-sharing app, as Republicans open the door to possible hearings on the matter if they are successful in taking back control of Congress, according to the Wall Street Journal on Monday.
The New York Times reported last week that the Biden administration and TikTok have come to a preliminary agreement to make changes to the app’s data security and governance without requiring the Chinese owner ByteDance to sell the company. The terms include storing American data on servers in the United States, with cloud company Oracle monitoring the app’s algorithms to see what content the app recommends to users.
But as the midterm elections near next month, the Journal, citing anonymous sources, is reporting that the talks have taken on an “added urgency,” as Republicans are promising hearings on the security of the app if they wrestle control from the Democrats on November 8.
“These people say a deal with TikTok owner ByteDance Ltd. aimed at erecting a wall between the U.S. and Chinese operations is close, but caution that hurdles remain—including operational challenges and possible opposition by China’s communist government,” the Journal reported, adding Republicans would challenge any agreement that falls short of “tough safeguards.”
Federal Communications Commissioner Brendan Carr has already chimed in on the preliminary agreement, saying it doesn’t go far enough for the alleged threat the app poses to the country’s national security.
- High Demand for Middle Mile Grants, Local Concerns in FCC Process, Musk Agrees to Buy Twitter Again
- Paul Atkinson: Why Fiber Trumps Satellite When Bridging the Digital Divide
- FCC Targets Spam Call Offenders, Disaster Assistance Requirements, U.S. 23rd in Fiber Development
- Wireless Internet Service Providers Facing Challenges Meeting BEAD Program Requirements: Experts
- Johnny Kampis: Wireless Survey Shows 5G’s Role in Closing Digital Divide
- Lack of Adequate Workforce Expected to Hamper Broadband Industry, Says Panel
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