June 11, 2020 — A survey from the National Telecommunications and Information Administration, conducted in November 2019, is a crucial snapshot of internet usage in America prior to the impact of the coronavirus pandemic, revealing a continued gap in bandwidth access. The report is the 15th edition of the agency’s Internet Use Survey.
The data revealed that the digital divide continues to disproportionally impact individuals based on race, income level and age group.
According to the survey, Hispanic and African Americans were 7 percent less likely to have access to the Internet than white Americans, while Asian Americans were 4 percent less likely to have access.
The digital divide especially affects low-income families; just 65 percent of households with incomes below $25,000 a year have access to internet, while 87 percent of those with annual family incomes of $100,000 have access.
The demographic which experienced the largest growth in Internet usage was seniors ages 65 and older, increasing by 5 points to 68 percent.
The survey revealed Americans are increasingly using a wider range of devices to access the internet.
Sixty-four percent of Americans reported using at least two computing devices, and 45 percent reported utilizing three devices. NTIA predicted that the trend of Americans utilizing multiple devices would continue to grow in coming years.
Of course, the ability to access multiple devices differed among demographic groups. People with annual family incomes below $25,000 reported using an average of 1.4 different types of devices, while those with family incomes of $100,000 or more reported using an average of 2.8 device types.
The survey collected data on the popularity of different devices, which has changed dramatically since NTIA began collecting data on computing devices separately.
In 2011, when only 27 percent of Americans utilized smartphones, desktop PCs were the most commonly used computing device. Data collected in the 2019 survey revealed the popularity of smartphones has boomed in recent years, currently used by 68 percent of Americans.
NTIA is working to gain insights into how the pandemic has impacted the digital divide since November.
Rosenworcel Hails FCC’s Efforts on Mapping, Said Country Needs More Wi-Fi Access
Rosenworcel also emphasized spectrum policy and getting connectivity to low-income Americans.
WASHINGTON, October 27, 2021 – Federal Communications Commission Acting Chairwoman Jessica Rosenworcel said Friday she is optimistic about the agency’s direction on new broadband mapping efforts and said the testing of the project has produced the best wireless coverage map in the country.
Speaking at the Marconi Society Symposium Friday, Rosenworcel said the mapping efforts are part driven by crowdsourced methods that she credited as a valuable way to ensure the maps are as accurate as possible.
The new maps are a product of the Broadband DATA Act, which is set to expand mapping efforts to make them more precise. The current mapping method, which uses Form 477 data, has led some companies to bid for federal funding in areas that are already served. The FCC is currently cleaning up the results of the $9.2 billion Rural Digital Opportunity Fund due to those errors.
Rosenworcel emphasizes spectrum policy
Additionally, Rosenworcel emphasized the need to improve spectrum policy. She suggested that this take place by making sure consumers benefit from competitive FCC auctions and placing more Wi-Fi access in locations where licensed airwaves see low usage.
Industry experts at the event stressed challenges that must be addressed in order to expand broadband access, such as the fact that low-income individuals will often reject offers to receive free internet. This happens because the individuals think that a free service will be low quality or that they will be tricked into paying for the service in the future.
During one panel, professor Margaret Martonosi of Princeton University explained the importance of realizing that utility functions present in rich and poor service markets are different, meaning that the appetite for internet service in richer communities is different from the appetite in poorer ones.
Catherine McNally: The Digital Divide is an Equality Issue
To work toward equal access, more affordable options must be created, including community-based solutions.
Per the latest U.S. Census numbers, about one in four American households is stuck without internet. And a quarter million people with home internet still listen to the dial up screech when they hop online.
The majority of folks lacking home internet live in states with large rural populations and high rural poverty rates, like Mississippi, Arkansas and Alabama.
In Mississippi, as an example, 60% of homes don’t have broadband, satellite or dial up. And 53% of the state’s population is considered rural with a rural poverty rate of 23%.
Limited options and slow speeds top the list of reasons why rural states are home to high numbers of disconnected households. But steep costs are the most imminent barrier to home internet in rural areas.
According to a 2020 report on worldwide internet pricing by Cable.co.uk, the U.S. is the most expensive country for internet out of all developed Western nations. Here, internet costs an average of $60 a month. Internet in the cheapest country, Ukraine, costs an average of $6.40 a month.
Digital divide deep dive: Issaquena County, Mississippi
Issaquena County is Mississippi’s least-connected county with only 20% of homes paying for an internet connection. The median income there is $14,154 per individual in 2019, compared to a $31,133 national median income. The overall poverty rate in the county is 29%, which is about 16% higher than the U.S. as a whole.
That is a glaring contrast to the most-connected county in the most-connected state: Morgan County, Utah. Morgan County is home to 95% of households with an internet connection, the median individual income there was $37,091 in 2019 and the overall poverty rate is 3%.
Residents of Issaquena County are lucky if they can get download speeds of 25 Mbps, which is the Federal Communication Commission’s current definition of “high speed internet.” The slowest speeds available, 5–12 Mbps, are barely enough to stream in HD, let alone connect to a Zoom call.
If we narrow down our view to Valley Park, a town of just over 100 people in Issaquena County, we see that some residents have the option of a single AT&T DSL internet plan.
The AT&T plan costs $660 a year for speeds of 25 Mbps, which barely keep up with critical modern-day online tools like online learning and telehealth.
Our case study of Issaquena County and Valley Park, Mississippi, highlights further opportunities tied to home connectivity and equality:
- Access to online learning. About 23.7% of Issaquena County residents have obtained a high school degree, while 3.2% have no schooling. Online education allows individuals to expand their knowledge and further their careers.
- Greater access to livable wages.5% of residents earn a household income of $10k or less. This is further divided by race: In 2019, Black and African American residents earned a median household income of $21,146, while white residents earned a median household income of $52,188.
- More employment opportunities. The employment rate in Issaquena County has steadily declined since 1990. Now, 10.6% of residents are considered unemployed.
- Better access to health care. The U.S. Health Resources and Services Administration found that half of Mississippi’s residents live in counties with more than 2,000 patients per primary care physician. Issaquena County has been designated a Medically Underserved Area since 1978, meaning the county has a shortage of primary care, dental and/or mental health providers. Better access to telehealth also enables residents who cannot make the drive to the nearest hospital or clinic.
Solving the digital divide
To work toward equal access, more affordable options must be created. The Emergency Broadband Benefit fund is one option, but it remains largely untapped by American households. Subsidies like Lifeline may also lower barriers to internet access, but participation remains low.
Community-focused solutions are likely a better answer, such as Land O’Lakes’s American Connection Project. The project opened more than 2,800 free public Wi-Fi locations in spots like the Tractor Supply Store in Spooner, Wisconsin, in order to keep farming communities connected.
Also significant is this year’s infrastructure bill, which calls on states to determine localized needs and strategies for improving affordability and access to the internet.
State sponsored projects may also solve the severe lack of competition between U.S. broadband services. This should reduce costs last-mile providers incur to connect to middle-mile networks, which could, and should, pass savings down to households. Case in point: California recently introduced an open access middle-mile project with the goal of providing nondiscriminatory access. The bill passed unanimously.
A modernized definition of what qualifies as “high speed internet” would also benefit rural households. Currently, the standard of 25 Mbps download speeds and 3 Mbps upload speeds shorts rural users of opportunities tied to telehealth, online learning and remote work.
This outdated definition allows service providers to complete minimum-viable network expansions and mark areas as “connected.” It also de-incentivizes providers to improve existing-but-subpar networks, such as the 10 Mbps DSL line I found offered in nearby Morton, Mississippi.
One thing is clear: The way the U.S. has approached internet access in the past does not work. New strategies and policies are required to repair the digital divide. Internet access is a right, not a privilege in today’s world.
Catherine McNally is an Editorial Lead for Reviews.org, where she reviews internet service providers across the US. She has a passion for using data to highlight the need for better internet access across the US and believes that internet is a critical lifeline in today’s world. She has also published speed test and pricing reports to help everyday consumers make informed decisions. This piece is exclusive to Broadband Breakfast.
Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to email@example.com. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.
Digital Inclusion Week Highlights Focus on Broadband-Disconnected Urban Residents
Most Americans benefitting from federal spending on rural broadband are white non-Hispanic Americans, says NDIA.
WASHINGTON, October 8, 2021 – Experts on digital empowerment pressed the federal government to maintain a focus on broadband equity during a Wednesday event, hosted on Wednesday by the National Digital Inclusion Alliance as part of “National Digital Inclusion Week.”
Speaking about the broader agenda for NDIA, Angela Siefer, the non-profit group’s executive director, said that NDIA’s purpose was to provide “peer-to-peer learning. We get the conversation started. Everything we get is from boots on the ground.”
This theme of community-informed practice and knowledge sharing echoed throughout the presentation.
Siefer said that NDIA “learned that digital redlining is happening in Cleveland” from discoveries that came from having boots on the ground and from living there.
“Digital redlining” refers to discrimination by ISPs in deployment, maintenance, upgrade or delivery of services. Often, as was alleged in Cleveland, NDIA accused AT&T of avoiding making fiber upgrades to broadband infrastructure. The group has also published reports with the Communications Workers of America making similar charges.
These discoveries have built momentum for some, including New York Democratic Rep. Yvette Clark’s Anti-Digital Redlining Act, introduced in August. The bill attempts to ban systematic broadband underinvestment in low-income communities.
Panelists argued that federal government perpetuates digital divide
Underinvestment in historically excluded communities extends beyond large corporations’ – it includes the U.S. federal government’s broadband investment approach. Paolo Balboa, NDIA’s programs and data manager, said that federal government perpetuates racism within the digital divide.
Balboa discussed how federal broadband programs focus funds on expanding availability to residents in unserved and underserved rural areas, but ignore the many – often black and brown – urban Americans lacking high-speed internet access.
But NDIA’s research found that most Americans benefitting from federal spending on rural broadband are white non-Hispanic Americans. Americans who lack home broadband service for reasons besides local network availability are disproportionately of color, says NDIA.
The panelists argued that federal policies directed at closing the digital divide by spending primarily on rural infrastructure leaves out the digital inclusion programs urban and some rural inhabitants need.
In finding that fewer than 5 % of the bulk of American households without home broadband are rural, NDIA argues for a federal policy approach centering cost of access as the solution to connecting more families of color. The officials advocate a broader focus that includes the experiences of urban city and county residents for whom cost is the major barrier.
Munirih Jester, NDIA programs director said that NDIA keeps an active list of free and low-cost internet plan available for low-income households, and how they may access it to find affordable ISPs.
Amy Huffman, NDIA policy director, discussed the provision of COVID-19 response funding. She highlighted organization’s resources to raise awareness of the FCC’s Emergency Broadband Benefit, a program to help households afford Internet service during the pandemic.
This year, more than 100 events were registered as part of this week’s Digital Inclusion week, with many visible on the NDIA blog, said Yvette Scorse, NDIA Communications Director.
In a statement this Monday, the Commerce Department’s National Telecommunications Infrastructure Agency spotlighted the agency’s efforts on the topic, including its Tribal Broadband Connectivity Program which is making $980 million available to Native American communities.
As previously reported this August, NTIA recently launched Connecting Minority Communities Pilot Program making $268 million in grant funds available to HBCUs and other Minority-serving institutions.
- Sinema Policy Advisor Says Infrastructure Bill’s Broadband Promise Balances Partisan Interests
- Rosenworcel Hails FCC’s Efforts on Mapping, Said Country Needs More Wi-Fi Access
- FCC Orders China Telecom to Stop Providing Services in the U.S. Over National Security Concerns
- Verizon, Amazon Partner on Broadband, Farmers Need Broadband, Social Work Important to Close Digital Divide
- FCC Announces Additional Details From Second Wave, Additional Money for First Wave, of Emergency Connectivity Fund
- Biden Nominates Rosenworcel as FCC Chair, Sohn as 5th Commissioner and Alan Davidson as NTIA Head
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