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Section 230

Under Section 230, Should Tech Platforms Be Able to Exercise Editorial Control and Still Avoid Liability?

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Screenshot of Miami Law School Professor Mary Anne Franks from the webinar

June 22, 2020 — Legal experts disagreed on Monday about whether Section 230 is exacerbating or helping to solve problems with the current state of online content moderation.

“I think the real friction point is because Section 230 is counterintuitive — it says that you can exercise control and not be liable,” said Eric Goldman, professor at the Santa Clara University School of Law, speaking at a Monday panel hosted by Yale Law School. “And I think at the core there’s just some people who can’t accept that type of deal.”

Miami Law School Professor Mary Anne Franks claimed that the biggest problem with Section 230 was that it protects an overly broad category of internet content by treating all online activity as speech, extending too many protections to various platforms.

“We’re presuming, first of all, that none of these actors —whether you’re Facebook or a blog or anything else — ever has any responsibility for… facilitating content that causes extraordinary harm, even if they’re fully aware of it, even if they’re making profits from it, even if it’s completely perceivable how injurious it would be,” Franks said.

“I don’t think you have to read 230 that way and I think it’s a real shame that courts have,” she said.

Would changes to Section 230 disincentivize platforms from moderating content?

Removing liability protections would disincentivize platforms from doing their best to moderate content, and although these efforts have been and will continue to be imperfect, they are preferable to no moderation at all, Goldman said.

“My fear is any of the regulatory reforms that are being discussed today don’t actually value the ability of people to talk to each other,” he added. “If we’re going to be able to preserve that conversation, we have to make sure we understand how the regulatory changes might undermine that.”

The current system has failed to protect online speech for certain demographics, said Franks.

“If you ask women, if you ask racial minorities, if you ask sexual minorities how freely they feel that they can speak online, listen to them tell you about the death threats and the revenge porn and the doxing and the stalking and all the rest of it that’s actually making it very hard for them to speak,” she said.

Rather than accepting the status quo as perfect, Franks said, policymakers should ask how they can address various preventable and foreseeable harms.

Potentially removing ‘revenge porn’ from Section 230 immunity

One such action, she suggested, could be declaring nonconsensual pornography and violations of sexual privacy to be federal criminal offenses, thus removing such content from Section 230 immunity.

“If we’re going to take some lessons from the Good Samaritan parable, it’s that people do terrible things and lots of people let them do it,” Franks said. “And it’s only the people who don’t let them do it and who are not in fact benefiting from that terrible thing that deserve a reward or immunity.”

But perfect content moderation is impossible, Goldman countered. The conversation should focus on how policies can be calibrated for better outcomes.

“I think that our politicians are now prepared to burn down the internet in the name of trying to fix it,” he said. “And I don’t think they realize how much we as individuals derive personal value from the internet.”

The country’s ability to transition to remote working and education during the coronavirus pandemic is in large part due to the prevalence of user generated content services, Goldman claimed.

“If we value that, [we should] make sure that we’re thinking about how we can preserve that and consider how easy it is to take for granted — not only that we have it, but that the legal framework is helping us get it,” he said.

Although he acknowledged that further changes to Section 230 were likely inevitable, Jeff Kosseff, assistant professor of cybersecurity law at the United States Naval Academy, cautioned against making broad generalizations painting the statute as the root of all internet problems.

Instead, he said that many current discussions about the statute should be focused on privacy laws or the First Amendment.

“The first question should be, ‘Is this a Section 230 problem?’” he said.

Reporter Em McPhie studied communication design and writing at Washington University in St. Louis, where she was a managing editor for the student newspaper. In addition to agency and freelance marketing experience, she has reported extensively on Section 230, big tech, and rural broadband access. She is a founding board member of Code Open Sesame, an organization that teaches computer programming skills to underprivileged children.

Section 230

Section 230 Interpretation Debate Heats Up Ahead of Landmark Supreme Court Case

Panelists disagreed over the merits of Section 230’s protections and the extent to which they apply.

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Screenshot of speakers at the Federalist Society webinar

WASHINGTON, January 25, 2023 — With less than a month to go before the Supreme Court hears a case that could dramatically alter internet platform liability protections, speakers at a Federalist Society webinar on Tuesday were sharply divided over the merits and proper interpretation of Section 230 of the Communications Decency Act.

Gonzalez v. Google, which will go before the Supreme Court on Feb. 21, asks if Section 230 protects Google from liability for hosting terrorist content — and promoting that content via algorithmic recommendations.

If the Supreme Court agrees that “Section 230 does not protect targeted algorithmic recommendations, I don’t see a lot of the current social media platforms and the way they operate surviving,” said Ashkhen Kazaryan, a senior fellow at Stand Together.

Joel Thayer, president of the Digital Progress Institute, argued that the bare text of Section 230(c)(1) does not include any mention of the “immunities” often attributed to the statute, echoing an argument made by several Republican members of Congress.

“All the statute says is that we cannot treat interactive computer service providers or users — in this case, Google’s YouTube — as the publisher or speaker of a third-party post, such as a YouTube video,” Thayer said. “That is all. Warped interpretations from courts… have drastically moved away from the text of the statute to find Section 230(c)(1) as providing broad immunity to civil actions.”

Kazaryan disagreed with this claim, noting that the original co-authors of Section 230 — Sen. Ron Wyden, D-OR, and former Rep. Chris Cox, R-CA — have repeatedly said that Section 230 does provide immunity from civil liability under specific circumstances.

Wyden and Cox reiterated this point in a brief filed Thursday in support of Google, explaining that whether a platform is entitled to immunity under Section 230 relies on two prerequisite conditions. First, the platform must not be “responsible, in whole or in part, for the creation or development of” the content in question, as laid out in Section 230(f)(3). Second, the case must be seeking to treat the platform “as the publisher or speaker” of that content, per Section 230(c)(1).

The statute co-authors argued that Google satisfied these conditions and was therefore entitled to immunity, even if their recommendation algorithms made it easier for users to find and consume terrorist content. “Section 230 protects targeted recommendations to the same extent that it protects other forms of content presentation,” they wrote.

Despite the support of Wyden and Cox, Randolph May, president of the Free State Foundation, predicted that the case was “not going to be a clean victory for Google.” And in addition to the upcoming Supreme Court cases, both Congress and President Joe Biden could potentially attempt to reform or repeal Section 230 in the near future, May added.

May advocated for substantial reforms to Section 230 that would narrow online platforms’ immunity. He also proposed that a new rule should rely on a “reasonable duty of care” that would both preserve the interests of online platforms and also recognize the harms that fall under their control.

To establish a good replacement for Section 230, policymakers must determine whether there is “a difference between exercising editorial control over content on the one hand, and engaging in conduct relating to the distribution of content on the other hand… and if so, how you would treat those different differently in terms of establishing liability,” May said.

No matter the Supreme Court’s decision in Gonzalez v. Google, the discussion is already “shifting the Overton window on how we think about social media platforms,” Kazaryan said. “And we already see proposed regulation legislation on state and federal levels that addresses algorithms in many different ways and forms.”

Texas and Florida have already passed laws that would significantly limit social media platforms’ ability to moderate content, although both have been temporarily blocked pending litigation. Tech companies have asked the Supreme Court to take up the cases, arguing that the laws violate their First Amendment rights by forcing them to host certain speech.

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Section 230

Supreme Court Seeks Biden Administration’s Input on Texas and Florida Social Media Laws

The court has not yet agreed to hear the cases, but multiple justices have commented on their importance.

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Photo of Solicitor General Elizabeth Prelogar courtesy of the U.S. Department of Justice

WASHINGTON, January 24, 2023 — The Supreme Court on Monday asked for the Joe Biden administration’s input on a pair of state laws that would prevent social media platforms from moderating content based on viewpoint.

The Republican-backed laws in Texas and Florida both stem from allegations that tech companies are censoring conservative speech. The Texas law would restrict platforms with at least 50 million users from removing or demonetizing content based on “viewpoint.” The Florida law places significant restrictions on platforms’ ability to remove any content posted by members of certain groups, including politicians.

Two trade groups — NetChoice and the Computer & Communications Industry Association — jointly challenged both laws, meeting with mixed results in appeals courts. They, alongside many tech companies, argue that the law would violate platforms’ First Amendment right to decide what speech to host.

Tech companies also warn that the laws would force them to disseminate objectionable and even dangerous content. In an emergency application to block the Texas law from going into effect in May, the trade groups wrote that such content could include “Russia’s propaganda claiming that its invasion of Ukraine is justified, ISIS propaganda claiming that extremism is warranted, neo-Nazi or KKK screeds denying or supporting the Holocaust, and encouraging children to engage in risky or unhealthy behavior like eating disorders,”

The Supreme Court has not yet agreed to hear the cases, but multiple justices have commented on the importance of the issue.

In response to the emergency application in May, Justice Samuel Alito wrote that the case involved “issues of great importance that will plainly merit this Court’s review.” However, he disagreed with the court’s decision to block the law pending review, writing that “whether applicants are likely to succeed under existing law is quite unclear.”

Monday’s request asking Solicitor General Elizabeth Prelogar to weigh in on the cases allows the court to put off the decision for another few months.

“It is crucial that the Supreme Court ultimately resolve this matter: it would be a dangerous precedent to let government insert itself into the decisions private companies make on what material to publish or disseminate online,” CCIA President Matt Schruers said in a statement. “The First Amendment protects both the right to speak and the right not to be compelled to speak, and we should not underestimate the consequences of giving government control over online speech in a democracy.”

The Supreme Court is still scheduled to hear two other major content moderation cases next month, which will decide whether Google and Twitter can be held liable for terrorist content hosted on their respective platforms.

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Section 230

Google Defends Section 230 in Supreme Court Terror Case

‘Section 230 is critical to enabling the digital sector’s efforts to respond to extremist[s],’ said a tech industry supporter.

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Photo of ISIS supporter by HatabKhurasani from Wikipedia

WASHINGTON, January 13, 2023 – The Supreme Court could trigger a cascade of internet-altering effects that will encourage the proliferation of offensive speech and the suppression of speech and create a “litigation minefield” if it decides Google is liable for the results of terrorist attacks by entities publishing on its YouTube platform, the search engine company argued Thursday.

The high court will hear the case of an America family whose daughter Reynaldo Gonzalez was killed in an ISIS terrorist attack in Paris in 2015. The family sued Google under the AntiTerrorism Act for the death, alleging YouTube participated as a publisher of ISIS recruitment videos when it hosted them and its algorithm shared them on the video platform.

But in a brief to the court on Thursday, Google said it is not liable for the content published by third parties on its website according to Section 230 of the Communications Decency Act, and that deciding otherwise would effectively gut platform protection provision and “upend the internet.”

Denying the provision’s protections for platforms “could have devastating spillover effects,” Google argued in the brief. “Websites like Google and Etsy depend on algorithms to sift through mountains of user-created content and display content likely relevant to each user. If plaintiffs could evade Section 230(c)(1) by targeting how websites sort content or trying to hold users liable for liking or sharing articles, the internet would devolve into a disorganized mess and a litigation minefield.”

It would also “perversely encourage both wide-ranging suppression of speech and the proliferation of more offensive speech,” it added in the brief. “Sites with the resources to take down objectionable content could become beholden to heckler’s vetoes, removing anything anyone found objectionable.

“Other sites, by contrast, could take the see-no-evil approach, disabling all filtering to avoid any inference of constructive knowledge of third-party content,” Google added. “Still other sites could vanish altogether.”

Google rejected the argument that recommendations by its algorithms conveys an “implicit message,” arguing that in such a world, “any organized display [as algorithms do] of content ‘implicitly’ recommends that content and could be actionable.”

The Supreme Court is also hearing a similar case simultaneously in Twitter v. Taamneh.

The Section 230 scrutiny has loomed large since former President Donald Trump was banned from social media platforms for allegedly inciting the Capitol Hill riots in January 2021. Trump and conservatives called for rules limited that protection in light of the suspensions and bans, while the Democrats have not shied away from introducing legislation limited the provision if certain content continued to flourish on those platforms.

Supreme Court Justice Clarence Thomas early last year issued a statement calling for a reexamination of tech platform immunity protections following a Texas Supreme Court decision that said Facebook was shielded from liability in a trafficking case.

Meanwhile, startups and internet associations have argued for the preservation of the provision.

“These cases underscore how important it is that digital services have the resources and the legal certainty to deal with dangerous content online,” Matt Schruers, president of the Computer and Communications Industry Association, said in a statement when the Supreme Court decided in October to hear the Gonzalez case.

“Section 230 is critical to enabling the digital sector’s efforts to respond to extremist and violent rhetoric online,” he added, “and these cases illustrate why it is essential that those efforts continue.”

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