Section 230
Without Section 230, Tech Platforms Would be Afraid to Either Leave Content Up or Take it Down, Say Panelists

June 24, 2020 — In the wake of yet another clash between Twitter and President Donald Trump, the question of how social media platforms should be conducting content moderation has no clear answer, industry experts agreed Wednesday.
“Often these debates about content moderation are strange to me because they presume that in an internet space, we can reach for perfection that we can’t in the real world,” said Dave Willner, former head of content policy for Facebook, at a panel hosted by Yale Law School.
“We as a species still fight wars, but everybody wants to know why Facebook can’t come up with a moderation standard that everybody likes,” he added.
Section 230 of the Communications Decency Act has featured prominently in the discussion surrounding online speech, facing widespread criticism from both sides of the aisle.
But eroding the controversial statute could have unintended consequences, panelists claimed, such as the impact on individuals working in content moderation.
“You would be afraid to take something down or leave something up, because you might put your entire company at risk,” said Kate Klonick, law professor at St. John’s University.
Former Twitter General Counsel Alexander MacGillivray cautioned that increasing the scope of content moderation in an effort to lift up underrepresented voices could run the risk of backfiring and ultimately giving more control to those already in power.
“All the answers to this are bad right now — there aren’t any good answers,” Willner said. “The government’s answers are worse, because they have the force of the law and the state behind them, whereas Twitter’s answers can be different than Reddit’s.”
Daphne Keller, director of the Stanford Cyber Policy Center Program on Platform Regulation, agreed with the value of allowing companies to form their own unique policies for content moderation.
“On the internet writ large, different platforms [are] converging on the same policies…and I think it’s a bad idea,” she said. “There are reasons that Reddit has one set of policies and Facebook has a different set of policies and that’s a good thing. It gives us a diversity and plurality of discursive communities to join.”
MacGillivray emphasized the importance of approaching the debate over Section 230 with an open mind, suggesting that the “old guard” should make room for new ideas.
However, he remained cautious about potentially drastic reforms to the statute, pointing out that the stakes were high.
“In particular, I would think a lot about the smaller platforms and how to make sure that they are still able to exist and flourish,” he said.
Section 230’s historical importance and future possibilities
Section 230 initially played an important role in allowing internet platforms to experiment and innovate different services without being held back by too many legal concerns, MacGillivray said.
“It started with started with a one page, ‘if it promotes Hitler and if it makes you feel bad, take it down,’ and moved to a 90-page wiki,” Klonick said.
Willner pointed out that there were only twelve employees on Facebook’s content moderation team when he started out.
“The rule set was similarly sparse — it essentially was a list of consensus decisions that the group had reached that they then wrote down for stuff that came up a lot,” he explained. “The origin of this was less some philosophical treatise [and more] an FAQ of, like, ‘we see a lot of naked people — here’s the rule for naked people.’”
As the platform’s popularity exploded internationally, the company had to create a more explicit set of standards to guide content moderation, Willner said.
“What 230 meant was that we didn’t have to talk about the law that much, and so it wasn’t a major presence in what we did, except as a set of guardrails around how you approach content takedown — you didn’t edit, you removed things,” he said. “It largely meant the conversations were driven by what the product was for.”
This allowed the overall conversation to be focused on products and users, he claimed.
“Frankly, we spent a lot more time talking about what openness and connectedness meant in practice, and how you balanced allowing people to say whatever they wanted with not allowing speakers to be excluded from conversation, than we did about the law,” Willner said.
Without Section 230, early internet platforms might have been overwhelmed with defamation cases, MacGillivray said.
“The amount of powerful people who didn’t like what was being said about them online has always been a lot — it does not go down,” he explained. “[Defamation was] the cudgel that certainly we saw a lot, and 230 provided us with a backstop.”
The removal of this backdrop could have negative implications for the future of online innovation, panelists warned.
Section 230
Supreme Court Sides With Google and Twitter, Leaving Section 230 Untouched
A wide range of tech industry associations and civil liberties advocates applauded the decision to leave Section 230 untouched.

WASHINGTON, May 18, 2023 — The Supreme Court on Thursday sided with Google and Twitter in a pair of high-profile cases involving intermediary liability for user-generated content, marking a significant victory for online platforms and other proponents of Section 230.
In Twitter v. Taamneh, the court ruled that Twitter could not be held liable for abetting terrorism by hosting terrorist content. The unanimous decision was written by Justice Clarence Thomas, who had previously signaled interest in curtailing liability protections for online platforms.
“Notably, the two justices who have been most critical of Section 230 and internet platforms said nothing of the sort here,” said Ari Cohn, free speech counsel at TechFreedom.
In a brief unsigned opinion remanding Gonzalez v. Google to the Ninth Circuit, the court declined to address Section 230, saying that the case “appears to state little, if any, plausible claim for relief.”
A wide range of tech industry associations and civil liberties advocates applauded the decision to leave Section 230 untouched.
“Free speech online lives to fight another day,” said Patrick Toomey, deputy director of the ACLU’s National Security Project. “Twitter and other apps are home to an immense amount of protected speech, and it would be devastating if those platforms resorted to censorship to avoid a deluge of lawsuits over their users’ posts.”
John Bergmayer, legal director at Public Knowledge, said that lawmakers should take note of the rulings as they continue to debate potential changes to Section 230.
“Over the past several years, we have seen repeated legislative proposals that would remove Section 230 protections for various platform activities, such as content moderation decisions,” Bergmayer said. “But those activities are fully protected by the First Amendment, and removing Section 230 would at most allow plaintiffs to waste time and money in court, before their inevitable loss.”
Instead of weakening liability protections, Bergmayer argued that Congress should focus on curtailing the power of large platforms by strengthening antitrust law and promoting competition.
“Many complaints about Section 230 and content moderation policies amount to concerns about competition and the outsize influence of major platforms,” he said.
The decision was also celebrated by Sen. Ron Wyden, D-Ore., one of the statute’s original co-authors.
“Despite being unfairly maligned by political and corporate interests that have turned it into a punching bag for everything wrong with the internet, the law Representative [Chris] Cox and I wrote remains vitally important to allowing users to speak online,” Wyden said in a statement. “While tech companies still need to do far better at policing heinous content on their sites, gutting Section 230 is not the solution.”
However, other lawmakers expressed disappointment with the court’s decision, with some — including Rep. Cathy McMorris Rodgers, R-Wash., chair of the House Energy and Commerce Committee — saying that it “underscores the urgency for Congress to enact needed reforms to Section 230.”
Broadband Roundup
White House Meets AI Leaders, FTC Claims Meta Violated Privacy Order, Graham Targets Section 230
The Biden administration announced $140 million in new funding for national AI research.

May 5, 2023 — Vice President Kamala Harris and other senior officials on Thursday met with the CEOs of Alphabet, Anthropic, Microsoft and OpenAI to discuss the risks associated with artificial intelligence technologies, following the administration’s announcement of $140 million in funding for national AI research.
President Joe Biden briefly stopped by the meeting, telling the tech leaders that “what you’re doing has enormous potential and enormous danger.”
Government officials emphasized the importance of responsible leadership and called on the CEOs to be more transparent about their AI systems with both policymakers and the general public.
“The private sector has an ethical, moral and legal responsibility to ensure the safety and security of their products,” Harris said in a statement after the meeting.
In addition to the new investment in AI research, the White House announced that the Office of Management and Budget would be releasing proposed policy guidance on government usage of AI systems for public comment.
The initiatives announced Thursday are “an important first step,” wrote Adam Conner, vice president of technology policy at the Center for American Progress. “But the White House can and should do more. It’s time for President Joe Biden to issue an executive order that requires federal agencies to implement the Blueprint for an AI Bill of Rights and take other key actions to address the challenges and opportunities of AI.”
FTC claims Facebook violated privacy order
The Federal Trade Commission on Wednesday proposed significant modifications to its 2020 privacy settlement with Facebook, accusing the company of violating children’s privacy protections and improperly sharing user data with third parties.
The suggested changes would include a blanket prohibition against monetizing the data of underage users and limits on the uses of facial recognition technology, among several other constraints.
“Facebook has repeatedly violated its privacy promises,” said Samuel Levine, director of the FTC’s Bureau of Consumer Protection. “The company’s recklessness has put young users at risk, and Facebook needs to answer for its failures.”
Although the agency voted unanimously to issue the order, Commissioner Alvaro Bedoya expressed concerns about whether the changes exceeded the FTC’s limited order modification authority. “I look forward to hearing additional information and arguments and will consider these issues with an open mind,” he said.
Meta responded to the FTC’s action with a lengthy statement calling it a “political stunt” and outlining the changes that have been implemented since the original order.
“Let’s be clear about what the FTC is trying to do: usurp the authority of Congress to set industry-wide standards and instead single out one American company while allowing Chinese companies, like TikTok, to operate without constraint on American soil,” wrote Andy Stone, Meta’s director of policy communications, in a statement posted to Twitter.
Meta now has thirty days to respond to the proposed changes. “We will vigorously fight this action and expect to prevail,” Stone said.
Sen. Graham threatens to repeal Section 230 if tech lobby kills EARN IT Act
The Senate Judiciary Committee on Thursday unanimously approved the Eliminating Abusive and Rampant Neglect of Interactive Technologies Act, a controversial bill that would create new carveouts to Section 230 in an attempt to combat online child sexual abuse material.
But Sen. Lindsey Graham, R-S.C., the bill’s cosponsor and ranking member of the committee, expressed doubt about the legislation’s future, claiming that “the political and economic power of social media companies is overwhelming.”
“I have little hope that common-sense proposals like this will ever become law because of the lobbying power these companies have at their disposal,” he said in a statement on Thursday. “My next approach is going to be to sunset Section 230 liability protection for social media companies.”
If Congress fails to pass legislation regulating social media companies, Graham continued, “it’s time to open up the American courtrooms as a way to protect consumers.”
However, large tech companies are not the only critics of the EARN IT Act. The American Civil Liberties Union on Thursday urged Congress to reject the proposed legislation, alongside two other bills related to digital privacy.
“These bills purport to hold powerful companies accountable for their failure to protect children and other vulnerable communities from dangers on their services when, in reality, increasing censorship and weakening encryption would not only be ineffective at solving these concerns, it would in fact exacerbate them,” said Cody Venzke, ACLU senior policy counsel.
Section 230
Narrowing Section 230 Could Destroy Smaller Platforms, Warns Nextdoor
Many small to mid-sized platforms operate on a business model that relies on content moderation.

WASHINGTON, April 4, 2023 — Narrowing Section 230 protections for online services could have significant economic repercussions, particularly for smaller platforms that rely on content curation as a business model, according to experts at a panel hosted by the Computer & Communications Industry Association Research Center on Tuesday.
“There’s really unintended consequences for the smaller players if you take a ‘one size fits all’ approach here,” said Laura Bisesto, global head of policy, privacy and regulatory compliance for Nextdoor.
Many small to mid-sized platforms operate on a business model that relies on content moderation, Bisesto explained. For example, Reddit hosts thousands of active forums that are each dedicated to a stated topic, and consumers join specific forums for the purpose of seeing content related to those topics.
Similarly, Bisesto claimed that Nextdoor’s proximity-based content curation is what makes the platform competitive.
“We want to make sure you’re seeing relevant, very hyper-local content that’s very timely as well,” she said. “It’s really important to us to be able to continue to use algorithms to provide useful content that’s relevant, and any narrowing of Section 230 could really impede that ability.”
Algorithmic organization is also crucial for large platforms that host a broad range of content, said Ginger Zhe Jin, a professor of economics at the University of Maryland. The sheer volume of content on platforms such as YouTube — which sees 500 hours of new video uploaded each minute — would make it “impossible for consumers to choose and consume without an algorithm to sort and list.”
Without Section 230, some companies’ platforms might choose to forgo the use of algorithms altogether, which Jin argued would “undermine the viability of the internet businesses themselves.”
The alternative would be for companies to broadly remove any content that could potentially generate controversy or be misinterpreted.
“Either way, we’re going to see maybe less content creation and less content consumption,” Jin said. “This would be a dire situation, in my opinion, and would reduce the economic benefits the internet has brought to many players.”
Who should be updating Section 230?
In February, the Section 230 debate finally reached the Supreme Court in a long-awaited case centered around intermediary liability. But some industry experts — and even multiple Supreme Court justices — have cast doubt on whether the court is the right venue for altering the foundational internet law.
Bisesto argued that the question should be left to Congress. “They drafted the law, and I think if it needs to be changed, they should be the ones to look at it,” she said.
However, she expressed skepticism about whether lawmakers would be able to reach a consensus, highlighting the “fundamental disagreement” between the general Republican aim of leaving more content up and Democratic aim of taking more content down.
If the Supreme Court refrains from major changes, “pressure will increase for Congress to do something as the 50 different states are passing different statutes on content moderation,” said Sarah Oh Lam, a senior fellow at the Technology Policy Institute.
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