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Amazon, Apple, Facebook and Google Respond and Deflect Manifold Criticism by House Judiciary Panel

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Screenshot of Rep. David Cicilline from the webcast

July 30, 2020 — Wednesday’s House Judiciary Antitrust subcommittee hearing marked the first time four tech CEOs appeared before Congress, and the first time Amazon’s head, Jeff Bezos, spoke to U.S. legislators, albeit remotely.

Apple’s Tim Cook, Facebook’s Mark Zuckerberg and Google’s Sundar Pichai also dialed in through video conference, while most of the committee members were present in Congress, for the sixth hearing in the subcommittee’s year-long investigation into the tech companies’ business practices.

Representatives grilled the tech CEOs on their allegedly anticompetitive businesses practices.

The CEOs largely contended that size and conglomeration benefits end-users, by making technology easier to deploy.

Screenshot of Amazon CEO Jeff Bezos participating in the hearing remotely

But the majority of members on the subcommittee said that these corporations stifle choice and oppress the next generation of entrepreneurs. They claimed that big tech companies hold dangerous power and stifle competition. They criticized the heads of each of the four companies, calling them “gatekeepers of the digital economy.”

Accusations against the ‘big four’ add up

Each of the four CEOs were accused of stealing ideas, buying up their competitors and utilizing consumer data to expand at a near exponential rate.

“Each platform uses data to protect its power,” said Rep. James Sensenbrenner, R-Wis., asserting that “tech companies abuse their control over current technology to extend their control.”

Yet the CEOs mustered their way through the nearly six-hour long questioning session, mostly managing to not admit to the ways in which their business practices might stifle competition.

The CEOs avoided giving direct answers to the Representatives’ questions, often saying that they were unaware of the situations being referenced or claiming that their words were being taken out of context.

The companies’ heads continued to refute the idea that they lead monopolies, arguing that they have competition both outside of the tech sector and globally.

Screenshot of Facebook CEO Mark Zuckerberg participating in the hearing remotely

“When Google bought YouTube, they were able to compete against cable operators,” Zuckerberg said. “When Amazon acquired Whole Foods, they were able to compete against Kroger.”

Below are snapshots of the interactions involving each of the four big tech companies.

Amazon and third-party sellers

Amazon, which dominates 70 percent of the online market space, was accused of stifling third-party sellers by Rep. Lucy McBath, D-Ga.

According to McBath, third-party sellers often use the words “bullying, fear and panic” to describe their relationships with Amazon.

McBath cited one third-party seller who said, “we’re stuck and we don’t have a choice,” claiming that selling on Amazon, while unfortunate, was their only viable option.

Screenshot of Rep. Lucy McBath from the webcast

In response, members of Congress demanded Amazon be more transparent with their use of third-party data.

Rep. Joe Neguse, D-Colo., accused Amazon Web Services of purposely stifling competitors, citing instances in which the company identified startups with promising technology and copied their designs.

Rep. Jamie Raskin, D-Md., criticized Amazon for undercutting the prices of their smart home products in order to sell more than the competitors listed on their site.

The company was further criticized for promoting the sale of its own products during the pandemic, after vowing it would only sell essential products.

Facebook and its Instagram acquisition

Facebook, the largest global social networking service, which accrued $18 billion in revenue last year alone, was grilled over its 2012 Instagram acquisition.

Rep. Pramila Jayapal, D-Wash., read a testament from Instagram’s founder, saying he felt pressured to sell the company to Zuckerberg.

Zuckeberg argued back that, at the time of the acquisition, it was “not obvious that Instagram would have reached the scale” it has achieved today.

Rep. Jerrold Nadler, D-N.Y., cited evidence that Facebook saw Instagram as a threat and bought it to avoid competition.

In retrospect, members of Congress called the 2012 merger approval a failure on the part of the Federal Trade Commission.

Rep. Val Demings, D-Fla., criticized the platform for restricting the access of its competitors to Facebook, citing a case in which Facebook restricted Pinterest’s use of the site in 2012.

Screenshot of Rep. Val Demings from the webcast

Members referenced when Facebook stole Snapchat’s “stories” feature, rendering the competitor nearly obsolete, after Snapchat refused to be bought out by the company.

Yet Zuckerberg reacted with surprise when Congressmembers referred to Facebook as a monopoly, saying, “Monopoly? We face a lot of competitors in everything we do.”

Neguse pushed back, citing evidence that Facebook accounted for 95 percent of all social media use in the U.S., as early as 2012.

Google’s efforts to privilege its own products

Google, the search engine which captures 90 percent of online searches, was ridiculed by Congressmembers for being a walled garden, stealing content and privileging its own sites.

Members of Congress referenced two incidents of Google stealing from competitors: restaurant reviews from Yelp and music lyrics from Genius.

When Yelp spoke out against the incident, Google responded by threatening to delist Yelp from its website entirely.

“Isn’t that anti-competitive?,” questioned Rep. David Cicilline, D-R.I.

Pichai responded, maintaining that Google does not steal content.

Demings questioned Pichai on his 2016 decision to combine data sets that Google promised Congress it would keep separate, insinuating that Pichai no longer cared about the legal binding after gaining “exponential” power.

When questioned by members about Google’s ad revenue, Pichai revealed, in a near whisper, that it accounts for around $100 billion of the company’s overall returns.

Apple’s gatekeeper role as guardian of the App Store

Apple, which profits from over 100 million iPhone users in the U.S. alone, was accused by Representatives of picking and choosing what apps are marketed to users.

What Cook referred to as a “seamless integration of software and hardware,” others saw as Apple having the power to exclude apps that compete with the company.

Screenshot of Apple CEO Tim Cook participating in the hearing remotely

Apple is sole decision maker in the rules governing the app store.

One member noted that Apple made screen time apps obsolete by automatically installing iPhones with a similar function in iOS 13.

In response, Cook maintained that, “the app store is accessible” and that “Apple does not have a dominant share in any sector in which they do business.”

See additional story on the hearing.

China

Experts Debate TikTok Ban, Weighing National Security Against Free Speech

Although many experts agree TikTok poses a threat, some believe a ban is the wrong solution.

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WASHINGTON, May 26, 2023 — With lawmakers ramping up their rhetoric against TikTok, industry and legal experts are divided over whether a ban is the best solution to balance competing concerns about national security and free speech.

Proponents of a TikTok ban argue that the app poses an “untenable threat” because of the amount of data it collects — including user location, search history and biometric data — as well as its relationship with the Chinese government, said Joel Thayer, president of the Digital Progress Institute, at a debate hosted Wednesday by Broadband Breakfast.

These fears have been cited by state and federal lawmakers in a wide range of proposals that would place various restrictions on TikTok, including a controversial bill that would extend to all technologies connected to a “foreign adversary.” More than two dozen states have already banned TikTok on government devices, and Montana recently became the first state to ban the app altogether.

TikTok on Monday sued Montana over the ban, arguing that the “unprecedented and extreme step of banning a major platform for First Amendment speech, based on unfounded speculation about potential foreign government access to user data and the content of the speech, is flatly inconsistent with the Constitution.”

Thayer contested the lawsuit’s claim, saying that “the First Amendment does not prevent Montana or the federal government from regulating non expressive conduct, especially if it’s illicit.”

However, courts have consistently held that the act of communicating and receiving information cannot be regulated separately from speech, said David Greene, civil liberties director and senior staff attorney at the Electronic Frontier Foundation.

“This is a regulation of expression — it’s a regulation of how people communicate with each other and how they receive communications,” he said.

Stringent regulations could protect privacy without suppressing speech

A complete ban of TikTok suppresses far more speech than is necessary to preserve national security interests, making less intrusive options preferable, said Daniel Lyons, nonresident senior fellow at the American Enterprise Institute.

TikTok is currently engaged in a $1.5 billion U.S. data security initiative that will incorporate several layers of government and private sector oversight into its privacy and content moderation practices, in addition to moving all U.S. user data to servers owned by an Austin-based software company.

This effort, nicknamed Project Texas, “strikes me as a much better alternative that doesn’t have the First Amendment problems that an outright TikTok ban has,” Lyons said.

Greene noted that many online platforms — both within and outside the U.S. — collect and sell significant amounts of user data, creating the potential for foreign adversaries to purchase it.

“Merely focusing on TikTok is an underinclusive way of addressing these concerns about U.S. data privacy,” he said. “It would be really great if Congress would actually take a close look at comprehensive data privacy legislation that would address that problem.”

Greene also highlighted the practical barriers to banning an app, pointing out that TikTok is accessible through a variety of alternative online sources. These sources tend to be much less secure than the commonly used app stores, meaning that a ban focused on app stores is actually “making data more vulnerable to foreign exploitation,” he said.

TikTok risks severe enough to warrant some action, panelists agree

Although concerns about suppressing speech are valid, the immediate national security risks associated with the Chinese government accessing a massive collection of U.S. user data are severe enough to warrant consideration of a ban, said Anton Dahbura, executive director of the Johns Hopkins University Information Security Institute.

“Will it hurt people who are building businesses from it? Absolutely,” he said. “But until we have safeguards in place, we need to be cautious about business as usual.”

These safeguards should include security audits, data flow monitoring and online privacy legislation, Dahbura continued.

Thayer emphasized the difference between excessive data collection practices and foreign surveillance.

“I think we all agree that there should be a federal privacy law,” he said. “That doesn’t really speak to the fact that there are potential backdoors, that there are these potential avenues to continue to surveil… So I say, why not both?”

Lyons agreed that TikTok’s “unique threat” might warrant action beyond a general privacy law, but maintained that a nationwide ban was “far too extreme.”

Even if further action against TikTok is eventually justified, Greene advocated for federal privacy legislation to be the starting point.  “We’re spending a lot of time talking about banning TikTok, which again, is going to affect millions of Americans… and we’re doing nothing about having data broadly collected otherwise,” he said. “At a minimum, our priorities are backwards.”

Our Broadband Breakfast Live Online events take place on Wednesday at 12 Noon ET. Watch the event on Broadband Breakfast, or REGISTER HERE to join the conversation.

Wednesday, May 24, 2023 – Debate: Should the U.S. Ban TikTok?

Since November, more than two dozen states have banned TikTok on government devices. Montana recently became the first state to pass legislation that would ban the app altogether, and several members of Congress have advocated for extending a similar ban to the entire country. Is TikTok’s billion-dollar U.S. data security initiative a meaningful step forward, or just an empty promise? How should lawmakers navigate competing concerns about national security, free speech, mental health and a competitive marketplace? This special session of Broadband Breakfast Live Online will engage advocates and critics in an Oxford-style debate over whether the U.S. should ban TikTok.

Panelists

Pro-TikTok Ban

  • Anton Dahbura, Executive Director, Johns Hopkins University Information Security Institute
  • Joel Thayer, President, Digital Progress Institute

Anti-TikTok Ban

  • David Greene, Civil Liberties Director and Senior Staff Attorney, Electronic Frontier Foundation
  • Daniel Lyons, Nonresident Senior Fellow, American Enterprise Institute

Moderator

  • Drew Clark, Editor and Publisher, Broadband Breakfast

Anton Dahbura serves as co-director of the Johns Hopkins Institute for Assured Autonomy, and is the executive director of the Johns Hopkins University Information Security Institute. Since 2012, he has been an associate research scientist in the Department of Computer Science. Dahbura is a fellow at the Institute of Electrical and Electronics Engineers, served as a researcher at AT&T Bell Laboratories, was an invited lecturer in the Department of Computer Science at Princeton University and served as research director of the Motorola Cambridge Research Center.

Joel Thayer, president of the Digital Progress Institute, was previously was an associate at Phillips Lytle. Before that, he served as Policy Counsel for ACT | The App Association, where he advised on legal and policy issues related to antitrust, telecommunications, privacy, cybersecurity and intellectual property in Washington, DC. His experience also includes working as legal clerk for FCC Chairman Ajit Pai and FTC Commissioner Maureen Ohlhausen.

David Greene, senior staff attorney and civil liberties director at the Electronic Frontier Foundation, has significant experience litigating First Amendment issues in state and federal trial and appellate courts. He currently serves on the steering committee of the Free Expression Network, the governing committee of the ABA Forum on Communications Law, and on advisory boards for several arts and free speech organizations across the country. Before joining EFF, David was for twelve years the executive director and lead staff counsel for First Amendment Project.

Daniel Lyons is a professor and the Associate Dean of Academic Affairs at Boston College Law School, where he teaches telecommunications, administrative and cyber law. He is also a nonresident senior fellow at the American Enterprise Institute, where he focuses on telecommunications and internet regulation. Lyons has testified before Congress and state legislatures, and has participated in numerous proceedings at the Federal Communications Commission.

Drew Clark (moderator) is CEO of Breakfast Media LLC. He has led the Broadband Breakfast community since 2008. An early proponent of better broadband, better lives, he initially founded the Broadband Census crowdsourcing campaign for broadband data. As Editor and Publisher, Clark presides over the leading media company advocating for higher-capacity internet everywhere through topical, timely and intelligent coverage. Clark also served as head of the Partnership for a Connected Illinois, a state broadband initiative.

Graphic by SF Freelancer/Adobe Stock used with permission

WATCH HERE, or on YouTubeTwitter and Facebook.

As with all Broadband Breakfast Live Online events, the FREE webcasts will take place at 12 Noon ET on Wednesday.

SUBSCRIBE to the Broadband Breakfast YouTube channel. That way, you will be notified when events go live. Watch on YouTubeTwitter and Facebook.

See a complete list of upcoming and past Broadband Breakfast Live Online events.

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Section 230

Supreme Court Sides With Google and Twitter, Leaving Section 230 Untouched

A wide range of tech industry associations and civil liberties advocates applauded the decision to leave Section 230 untouched.

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Photo of Justice Clarence Thomas by Stetson University used with permission

WASHINGTON, May 18, 2023 — The Supreme Court on Thursday sided with Google and Twitter in a pair of high-profile cases involving intermediary liability for user-generated content, marking a significant victory for online platforms and other proponents of Section 230.

In Twitter v. Taamneh, the court ruled that Twitter could not be held liable for abetting terrorism by hosting terrorist content. The unanimous decision was written by Justice Clarence Thomas, who had previously signaled interest in curtailing liability protections for online platforms.

“Notably, the two justices who have been most critical of Section 230 and internet platforms said nothing of the sort here,” said Ari Cohn, free speech counsel at TechFreedom.

In a brief unsigned opinion remanding Gonzalez v. Google to the Ninth Circuit, the court declined to address Section 230, saying that the case “appears to state little, if any, plausible claim for relief.”

A wide range of tech industry associations and civil liberties advocates applauded the decision to leave Section 230 untouched.

“Free speech online lives to fight another day,” said Patrick Toomey, deputy director of the ACLU’s National Security Project. “Twitter and other apps are home to an immense amount of protected speech, and it would be devastating if those platforms resorted to censorship to avoid a deluge of lawsuits over their users’ posts.”

John Bergmayer, legal director at Public Knowledge, said that lawmakers should take note of the rulings as they continue to debate potential changes to Section 230.

“Over the past several years, we have seen repeated legislative proposals that would remove Section 230 protections for various platform activities, such as content moderation decisions,” Bergmayer said. “But those activities are fully protected by the First Amendment, and removing Section 230 would at most allow plaintiffs to waste time and money in court, before their inevitable loss.”

Instead of weakening liability protections, Bergmayer argued that Congress should focus on curtailing the power of large platforms by strengthening antitrust law and promoting competition.

“Many complaints about Section 230 and content moderation policies amount to concerns about competition and the outsize influence of major platforms,” he said.

The decision was also celebrated by Sen. Ron Wyden, D-Ore., one of the statute’s original co-authors.

“Despite being unfairly maligned by political and corporate interests that have turned it into a punching bag for everything wrong with the internet, the law Representative [Chris] Cox and I wrote remains vitally important to allowing users to speak online,” Wyden said in a statement. “While tech companies still need to do far better at policing heinous content on their sites, gutting Section 230 is not the solution.”

However, other lawmakers expressed disappointment with the court’s decision, with some — including Rep. Cathy McMorris Rodgers, R-Wash., chair of the House Energy and Commerce Committee — saying that it “underscores the urgency for Congress to enact needed reforms to Section 230.”

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Broadband Roundup

White House Meets AI Leaders, FTC Claims Meta Violated Privacy Order, Graham Targets Section 230

The Biden administration announced $140 million in new funding for national AI research.

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Photo of Vice President Kamala Harris by Gage Skidmore used with permission

May 5, 2023 — Vice President Kamala Harris and other senior officials on Thursday met with the CEOs of Alphabet, Anthropic, Microsoft and OpenAI to discuss the risks associated with artificial intelligence technologies, following the administration’s announcement of $140 million in funding for national AI research.

President Joe Biden briefly stopped by the meeting, telling the tech leaders that “what you’re doing has enormous potential and enormous danger.”

Government officials emphasized the importance of responsible leadership and called on the CEOs to be more transparent about their AI systems with both policymakers and the general public.

“The private sector has an ethical, moral and legal responsibility to ensure the safety and security of their products,” Harris said in a statement after the meeting.

In addition to the new investment in AI research, the White House announced that the Office of Management and Budget would be releasing proposed policy guidance on government usage of AI systems for public comment.

The initiatives announced Thursday are “an important first step,” wrote Adam Conner, vice president of technology policy at the Center for American Progress. “But the White House can and should do more. It’s time for President Joe Biden to issue an executive order that requires federal agencies to implement the Blueprint for an AI Bill of Rights and take other key actions to address the challenges and opportunities of AI.”

FTC claims Facebook violated privacy order

The Federal Trade Commission on Wednesday proposed significant modifications to its 2020 privacy settlement with Facebook, accusing the company of violating children’s privacy protections and improperly sharing user data with third parties.

The suggested changes would include a blanket prohibition against monetizing the data of underage users and limits on the uses of facial recognition technology, among several other constraints.

“Facebook has repeatedly violated its privacy promises,” said Samuel Levine, director of the FTC’s Bureau of Consumer Protection. “The company’s recklessness has put young users at risk, and Facebook needs to answer for its failures.”

Although the agency voted unanimously to issue the order, Commissioner Alvaro Bedoya expressed concerns about whether the changes exceeded the FTC’s limited order modification authority. “I look forward to hearing additional information and arguments and will consider these issues with an open mind,” he said.

Meta responded to the FTC’s action with a lengthy statement calling it a “political stunt” and outlining the changes that have been implemented since the original order.

“Let’s be clear about what the FTC is trying to do: usurp the authority of Congress to set industry-wide standards and instead single out one American company while allowing Chinese companies, like TikTok, to operate without constraint on American soil,” wrote Andy Stone, Meta’s director of policy communications, in a statement posted to Twitter.

Meta now has thirty days to respond to the proposed changes. “We will vigorously fight this action and expect to prevail,” Stone said.

Sen. Graham threatens to repeal Section 230 if tech lobby kills EARN IT Act

The Senate Judiciary Committee on Thursday unanimously approved the Eliminating Abusive and Rampant Neglect of Interactive Technologies Act, a controversial bill that would create new carveouts to Section 230 in an attempt to combat online child sexual abuse material.

But Sen. Lindsey Graham, R-S.C., the bill’s cosponsor and ranking member of the committee, expressed doubt about the legislation’s future, claiming that “the political and economic power of social media companies is overwhelming.”

“I have little hope that common-sense proposals like this will ever become law because of the lobbying power these companies have at their disposal,” he said in a statement on Thursday. “My next approach is going to be to sunset Section 230 liability protection for social media companies.”

If Congress fails to pass legislation regulating social media companies, Graham continued, “it’s time to open up the American courtrooms as a way to protect consumers.”

However, large tech companies are not the only critics of the EARN IT Act. The American Civil Liberties Union on Thursday urged Congress to reject the proposed legislation, alongside two other bills related to digital privacy.

“These bills purport to hold powerful companies accountable for their failure to protect children and other vulnerable communities from dangers on their services when, in reality, increasing censorship and weakening encryption would not only be ineffective at solving these concerns, it would in fact exacerbate them,” said Cody Venzke, ACLU senior policy counsel.

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