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Hospital Robocall Protection Group Undertakes Responsibilities in Inaugural Meeting

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Photo of Federal Communications Commission Chairman Ajit Pai in 2018 by Gage Skidmore used with permission

July 27, 2020 — Health care institutions have reported a rise in the number of robocalls and I.D.-spoofed calls during the COVID-19 pandemic.

The number of robocalls has drastically increased since January, according to Dave Summit, chair of the Hospital Robocall Protection Group. Speaking at the group’s inaugural meeting on Monday, Summit said many of these calls abuse topics surrounding the pandemic with the intent to gain access to information.

HRPG is a federal advisory committee dedicated to combatting robocalls to hospitals, required by the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act, which gave the FCC additional tools and flexibility to combat malicious spoofing and scam robocalls.

The agency tasked the group with developing best practices on preventing unlawful robocalls to hospitals, protecting hospitals from these calls. The group will decide what federal and state governments can do to help over the next 180 days.

“Robocalls pose significant risks to medical professionals and facilities that rely on voice services to do their job and address the ongoing health crisis,” said Federal Communication Commission Chairman Ajit Pai.

Summit described the many ways in which robocalls are affecting health care institutions. Some calls are spoofed to confuse health care workers, appearing like they come from legitimate extensions within the workers’ own institutions. Other calls are placed to individuals across the country, using the hospital’s name as the caller I.D.

SecureLogix CTO Mark Collier offered a solution for preventing malicious calls, suggesting the utilization of technology that monitors traffic for various types of voice attacks, including robocalls and spoofing.

SecureLogix offers a technology facilitating a call firewall that sits at the edge of hospital networks, in order to block calls that would affect the administrative portions of the networks.

Former Assistant Editor Jericho Casper graduated from the University of Virginia studying media policy. She grew up in Newport News in an area heavily impacted by the digital divide. She has a passion for universal access and a vendetta against anyone who stands in the way of her getting better broadband. She is now Associate Broadband Researcher at the Institute for Local Self Reliance's Community Broadband Network Initiative.

FCC

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Recent conversations about revamping the program are inspired by the possibility of growth in diversity in broadcasting.

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Former FCC chairman Richard Wiley

July 27, 2020 — Health care institutions have reported a rise in the number of robocalls and I.D.-spoofed calls during the COVID-19 pandemic.

The number of robocalls has drastically increased since January, according to Dave Summit, chair of the Hospital Robocall Protection Group. Speaking at the group’s inaugural meeting on Monday, Summit said many of these calls abuse topics surrounding the pandemic with the intent to gain access to information.

HRPG is a federal advisory committee dedicated to combatting robocalls to hospitals, required by the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act, which gave the FCC additional tools and flexibility to combat malicious spoofing and scam robocalls.

The agency tasked the group with developing best practices on preventing unlawful robocalls to hospitals, protecting hospitals from these calls. The group will decide what federal and state governments can do to help over the next 180 days.

“Robocalls pose significant risks to medical professionals and facilities that rely on voice services to do their job and address the ongoing health crisis,” said Federal Communication Commission Chairman Ajit Pai.

Summit described the many ways in which robocalls are affecting health care institutions. Some calls are spoofed to confuse health care workers, appearing like they come from legitimate extensions within the workers’ own institutions. Other calls are placed to individuals across the country, using the hospital’s name as the caller I.D.

SecureLogix CTO Mark Collier offered a solution for preventing malicious calls, suggesting the utilization of technology that monitors traffic for various types of voice attacks, including robocalls and spoofing.

SecureLogix offers a technology facilitating a call firewall that sits at the edge of hospital networks, in order to block calls that would affect the administrative portions of the networks.

Continue Reading

5G

FCC Commissioner Carr Discusses Benefits Of “Light Touch” Regulation And Open RAN

Carr credited the U.S.’s success in telecom to policies that were implemented by the FCC under the Trump administration.

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FCC Commissioner Brendan Carr

July 27, 2020 — Health care institutions have reported a rise in the number of robocalls and I.D.-spoofed calls during the COVID-19 pandemic.

The number of robocalls has drastically increased since January, according to Dave Summit, chair of the Hospital Robocall Protection Group. Speaking at the group’s inaugural meeting on Monday, Summit said many of these calls abuse topics surrounding the pandemic with the intent to gain access to information.

HRPG is a federal advisory committee dedicated to combatting robocalls to hospitals, required by the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act, which gave the FCC additional tools and flexibility to combat malicious spoofing and scam robocalls.

The agency tasked the group with developing best practices on preventing unlawful robocalls to hospitals, protecting hospitals from these calls. The group will decide what federal and state governments can do to help over the next 180 days.

“Robocalls pose significant risks to medical professionals and facilities that rely on voice services to do their job and address the ongoing health crisis,” said Federal Communication Commission Chairman Ajit Pai.

Summit described the many ways in which robocalls are affecting health care institutions. Some calls are spoofed to confuse health care workers, appearing like they come from legitimate extensions within the workers’ own institutions. Other calls are placed to individuals across the country, using the hospital’s name as the caller I.D.

SecureLogix CTO Mark Collier offered a solution for preventing malicious calls, suggesting the utilization of technology that monitors traffic for various types of voice attacks, including robocalls and spoofing.

SecureLogix offers a technology facilitating a call firewall that sits at the edge of hospital networks, in order to block calls that would affect the administrative portions of the networks.

Continue Reading

Education

FCC Chairwoman Jessica Rosenworcel Unveils Proposed Rules for Emergency Connectivity Fund

Acting FCC Chairwoman Jessica Rosenworcel on Friday released rules for the Emergency Connectivity Fund, answering many questions about the program.

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Photo of Jessica Rosenworcel from the FCC

July 27, 2020 — Health care institutions have reported a rise in the number of robocalls and I.D.-spoofed calls during the COVID-19 pandemic.

The number of robocalls has drastically increased since January, according to Dave Summit, chair of the Hospital Robocall Protection Group. Speaking at the group’s inaugural meeting on Monday, Summit said many of these calls abuse topics surrounding the pandemic with the intent to gain access to information.

HRPG is a federal advisory committee dedicated to combatting robocalls to hospitals, required by the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act, which gave the FCC additional tools and flexibility to combat malicious spoofing and scam robocalls.

The agency tasked the group with developing best practices on preventing unlawful robocalls to hospitals, protecting hospitals from these calls. The group will decide what federal and state governments can do to help over the next 180 days.

“Robocalls pose significant risks to medical professionals and facilities that rely on voice services to do their job and address the ongoing health crisis,” said Federal Communication Commission Chairman Ajit Pai.

Summit described the many ways in which robocalls are affecting health care institutions. Some calls are spoofed to confuse health care workers, appearing like they come from legitimate extensions within the workers’ own institutions. Other calls are placed to individuals across the country, using the hospital’s name as the caller I.D.

SecureLogix CTO Mark Collier offered a solution for preventing malicious calls, suggesting the utilization of technology that monitors traffic for various types of voice attacks, including robocalls and spoofing.

SecureLogix offers a technology facilitating a call firewall that sits at the edge of hospital networks, in order to block calls that would affect the administrative portions of the networks.

Continue Reading

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