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Section 230

Section 230 is Essential and Broadly Misunderstood, Say Panelists at Broadband Breakfast Live Online Event



July 8, 2020 — Despite the hate that big tech companies receive, social media platforms are essential in enabling online speech at the level seen today, with the help of Section 230, said Cathy Gellis, an attorney who specializes in internet intermediary law.

Gellis made her remarks at the second event in a Broadband Breakfast Live Online series examining facts and fictions about Section 230, sponsored by the Computer & Communications Industry Association.

“If people had to be afraid of what you expressed, then they would have to jump in and possibly not let you express it,” she said. “So if we’re going to have this ideal that people can speak freely, we need to protect the people who enable this expression, or else it’ll be death by duck nibbles and we’ll get sued out of existence.”

TechFreedom Senior Fellow Berin Szóka compared Section 230 to anti-SLAPP laws, which aim to prevent people from using the court system to intimidate others who are exercising their First Amendment rights. The acronym stands for “Strategic Lawsuit Against Public Participation.”

Although the speech in question is already protected by the First Amendment, Szóka explained, anti-SLAPP laws and Section 230 both curb the threat of costly litigation and criminal prosecution.

Szóka also emphasized the limitations of Section 230’s protection pointing out that it only protects interactive computer service providers from content that they are not responsible for creating, even in part.

“If you’re, and you hire a company to draft sex trafficking ads, you’re not protected by Section 230,” he explained. “If you’re, and you solicit racially discriminatory preferences for housing, you’re not protected by Section 230. If you’re Twitter, and you add your own content next to someone else’s content — like labels on the President’s tweets — those aren’t protected by Section 230.”

Section 230 plays a major role in explaining why social media companies have flourished almost exclusively within the United States, Szóka said.

Certain other countries instead use the “innocent dissemination defense,” which protects platforms only if they are entirely unaware of the content in question.

“That’s exactly what Congress was trying to avoid [by creating Section 230], because if that’s the only safe harbor you have from liability, you have a perverse incentive not to monitor your service and not to try to moderate content to protect users from harmful content,” Szóka said.

Screenshot of Broadband Breakfast Live Online panelists

Tech journalist Rob Pegoraro pointed out the irony in so-called conservatives calling for increased government regulation of private companies.

“[They’ve] decided it’s worthwhile to say, ‘Look at how unfair Twitter and Facebook are, they’re censoring us, they’re shadow banning,’” he said. “It’s just crazy when you look at how well President Trump has used Facebook and Twitter as platforms.”

One of the most common misconceptions about Section 230, according to Pegoraro, is that it requires platforms to be politically neutral.

“There is no way you get that from a reading of the law,” he said. “But I have seen politicians [like] Senator Josh Hawley of Missouri, who has a degree from Yale — I hear they’re pretty good at teaching law — who has said you must be politically neutral or you don’t get these protections, which is bananas.”

In addition, “bad faith” behavior is hard to define, Pegoraro said. While many have claimed that social media platforms discriminate against Republicans, Pegoraro said he saw no evidence of that.

On the other side of the aisle, “it could be the issue that Facebook says it doesn’t want to be an arbiter of truth, but in fact, it is quite happy to kick people off of Facebook if they happen to be activists in Tunisia or Palestine, which I think is a legit complaint,” he said.

Democratic Presidential Nominee Joe Biden has previously expressed support for the repeal of Section 230, citing the rampant spread of potentially dangerous misinformation online.

“The way in which blatant falsehood is spreading on the internet is a real problem,” Szóka said. “But I have yet to see a legal solution to that problem, because at the end of the day, these services, whatever their role is in moderating content, they’re not courts, they’re not grand juries, they don’t have the capacity to investigate.”

“Forcing them by law to make decisions about taking down certain content or certain users not only raises obvious First Amendment problems, but is hopelessly impossible,” he added.

Gellis described Section 230 as being “all carrot, no stick,” arguing that this was important in order to empower companies to balance leaving the most good stuff up and taking the most bad stuff down.

In spite of the law’s essential role, she said, politicians have begun pointing to it as a scapegoat for all online problems, when they should instead be focusing on creating more support for the regulatory ecosystem as a whole.

“The problem is [that Section 230 is] kind of the only good law we really have in the internet world,” she said.

Szóka pointed out that much of the controversy over Section 230 is relatively recent.

“2016 is probably the tipping point [of] when it went from being pretty clear among anybody who was in internet policy that we just wouldn’t have the user centric internet without Section 230 to Section 230 becoming the political football that it is today,” he said.

Broadband Breakfast’s series on Section 230 will conclude next Wednesday with a discussion on public input on platform algorithms, considering the role of transparency and feedback in information technology.

Reporter Em McPhie studied communication design and writing at Washington University in St. Louis, where she was a managing editor for the student newspaper. In addition to agency and freelance marketing experience, she has reported extensively on Section 230, big tech, and rural broadband access. She is a founding board member of Code Open Sesame, an organization that teaches computer programming skills to underprivileged children.

Section 230

Supreme Court Sides With Google and Twitter, Leaving Section 230 Untouched

A wide range of tech industry associations and civil liberties advocates applauded the decision to leave Section 230 untouched.



Photo of Justice Clarence Thomas by Stetson University used with permission

WASHINGTON, May 18, 2023 — The Supreme Court on Thursday sided with Google and Twitter in a pair of high-profile cases involving intermediary liability for user-generated content, marking a significant victory for online platforms and other proponents of Section 230.

In Twitter v. Taamneh, the court ruled that Twitter could not be held liable for abetting terrorism by hosting terrorist content. The unanimous decision was written by Justice Clarence Thomas, who had previously signaled interest in curtailing liability protections for online platforms.

“Notably, the two justices who have been most critical of Section 230 and internet platforms said nothing of the sort here,” said Ari Cohn, free speech counsel at TechFreedom.

In a brief unsigned opinion remanding Gonzalez v. Google to the Ninth Circuit, the court declined to address Section 230, saying that the case “appears to state little, if any, plausible claim for relief.”

A wide range of tech industry associations and civil liberties advocates applauded the decision to leave Section 230 untouched.

“Free speech online lives to fight another day,” said Patrick Toomey, deputy director of the ACLU’s National Security Project. “Twitter and other apps are home to an immense amount of protected speech, and it would be devastating if those platforms resorted to censorship to avoid a deluge of lawsuits over their users’ posts.”

John Bergmayer, legal director at Public Knowledge, said that lawmakers should take note of the rulings as they continue to debate potential changes to Section 230.

“Over the past several years, we have seen repeated legislative proposals that would remove Section 230 protections for various platform activities, such as content moderation decisions,” Bergmayer said. “But those activities are fully protected by the First Amendment, and removing Section 230 would at most allow plaintiffs to waste time and money in court, before their inevitable loss.”

Instead of weakening liability protections, Bergmayer argued that Congress should focus on curtailing the power of large platforms by strengthening antitrust law and promoting competition.

“Many complaints about Section 230 and content moderation policies amount to concerns about competition and the outsize influence of major platforms,” he said.

The decision was also celebrated by Sen. Ron Wyden, D-Ore., one of the statute’s original co-authors.

“Despite being unfairly maligned by political and corporate interests that have turned it into a punching bag for everything wrong with the internet, the law Representative [Chris] Cox and I wrote remains vitally important to allowing users to speak online,” Wyden said in a statement. “While tech companies still need to do far better at policing heinous content on their sites, gutting Section 230 is not the solution.”

However, other lawmakers expressed disappointment with the court’s decision, with some — including Rep. Cathy McMorris Rodgers, R-Wash., chair of the House Energy and Commerce Committee — saying that it “underscores the urgency for Congress to enact needed reforms to Section 230.”

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Broadband Roundup

White House Meets AI Leaders, FTC Claims Meta Violated Privacy Order, Graham Targets Section 230

The Biden administration announced $140 million in new funding for national AI research.



Photo of Vice President Kamala Harris by Gage Skidmore used with permission

May 5, 2023 — Vice President Kamala Harris and other senior officials on Thursday met with the CEOs of Alphabet, Anthropic, Microsoft and OpenAI to discuss the risks associated with artificial intelligence technologies, following the administration’s announcement of $140 million in funding for national AI research.

President Joe Biden briefly stopped by the meeting, telling the tech leaders that “what you’re doing has enormous potential and enormous danger.”

Government officials emphasized the importance of responsible leadership and called on the CEOs to be more transparent about their AI systems with both policymakers and the general public.

“The private sector has an ethical, moral and legal responsibility to ensure the safety and security of their products,” Harris said in a statement after the meeting.

In addition to the new investment in AI research, the White House announced that the Office of Management and Budget would be releasing proposed policy guidance on government usage of AI systems for public comment.

The initiatives announced Thursday are “an important first step,” wrote Adam Conner, vice president of technology policy at the Center for American Progress. “But the White House can and should do more. It’s time for President Joe Biden to issue an executive order that requires federal agencies to implement the Blueprint for an AI Bill of Rights and take other key actions to address the challenges and opportunities of AI.”

FTC claims Facebook violated privacy order

The Federal Trade Commission on Wednesday proposed significant modifications to its 2020 privacy settlement with Facebook, accusing the company of violating children’s privacy protections and improperly sharing user data with third parties.

The suggested changes would include a blanket prohibition against monetizing the data of underage users and limits on the uses of facial recognition technology, among several other constraints.

“Facebook has repeatedly violated its privacy promises,” said Samuel Levine, director of the FTC’s Bureau of Consumer Protection. “The company’s recklessness has put young users at risk, and Facebook needs to answer for its failures.”

Although the agency voted unanimously to issue the order, Commissioner Alvaro Bedoya expressed concerns about whether the changes exceeded the FTC’s limited order modification authority. “I look forward to hearing additional information and arguments and will consider these issues with an open mind,” he said.

Meta responded to the FTC’s action with a lengthy statement calling it a “political stunt” and outlining the changes that have been implemented since the original order.

“Let’s be clear about what the FTC is trying to do: usurp the authority of Congress to set industry-wide standards and instead single out one American company while allowing Chinese companies, like TikTok, to operate without constraint on American soil,” wrote Andy Stone, Meta’s director of policy communications, in a statement posted to Twitter.

Meta now has thirty days to respond to the proposed changes. “We will vigorously fight this action and expect to prevail,” Stone said.

Sen. Graham threatens to repeal Section 230 if tech lobby kills EARN IT Act

The Senate Judiciary Committee on Thursday unanimously approved the Eliminating Abusive and Rampant Neglect of Interactive Technologies Act, a controversial bill that would create new carveouts to Section 230 in an attempt to combat online child sexual abuse material.

But Sen. Lindsey Graham, R-S.C., the bill’s cosponsor and ranking member of the committee, expressed doubt about the legislation’s future, claiming that “the political and economic power of social media companies is overwhelming.”

“I have little hope that common-sense proposals like this will ever become law because of the lobbying power these companies have at their disposal,” he said in a statement on Thursday. “My next approach is going to be to sunset Section 230 liability protection for social media companies.”

If Congress fails to pass legislation regulating social media companies, Graham continued, “it’s time to open up the American courtrooms as a way to protect consumers.”

However, large tech companies are not the only critics of the EARN IT Act. The American Civil Liberties Union on Thursday urged Congress to reject the proposed legislation, alongside two other bills related to digital privacy.

“These bills purport to hold powerful companies accountable for their failure to protect children and other vulnerable communities from dangers on their services when, in reality, increasing censorship and weakening encryption would not only be ineffective at solving these concerns, it would in fact exacerbate them,” said Cody Venzke, ACLU senior policy counsel.

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Section 230

Narrowing Section 230 Could Destroy Smaller Platforms, Warns Nextdoor

Many small to mid-sized platforms operate on a business model that relies on content moderation.



Screenshot of Nextdoor Global Head of Policy Laura Bisesto from the CCIA webinar

WASHINGTON, April 4, 2023 — Narrowing Section 230 protections for online services could have significant economic repercussions, particularly for smaller platforms that rely on content curation as a business model, according to experts at a panel hosted by the Computer & Communications Industry Association Research Center on Tuesday.

“There’s really unintended consequences for the smaller players if you take a ‘one size fits all’ approach here,” said Laura Bisesto, global head of policy, privacy and regulatory compliance for Nextdoor.

Many small to mid-sized platforms operate on a business model that relies on content moderation, Bisesto explained. For example, Reddit hosts thousands of active forums that are each dedicated to a stated topic, and consumers join specific forums for the purpose of seeing content related to those topics.

Similarly, Bisesto claimed that Nextdoor’s proximity-based content curation is what makes the platform competitive.

“We want to make sure you’re seeing relevant, very hyper-local content that’s very timely as well,” she said. “It’s really important to us to be able to continue to use algorithms to provide useful content that’s relevant, and any narrowing of Section 230 could really impede that ability.”

Algorithmic organization is also crucial for large platforms that host a broad range of content, said Ginger Zhe Jin, a professor of economics at the University of Maryland. The sheer volume of content on platforms such as YouTube — which sees 500 hours of new video uploaded each minute — would make it “impossible for consumers to choose and consume without an algorithm to sort and list.”

Without Section 230, some companies’ platforms might choose to forgo the use of algorithms altogether, which Jin argued would “undermine the viability of the internet businesses themselves.”

The alternative would be for companies to broadly remove any content that could potentially generate controversy or be misinterpreted.

“Either way, we’re going to see maybe less content creation and less content consumption,” Jin said. “This would be a dire situation, in my opinion, and would reduce the economic benefits the internet has brought to many players.”

Who should be updating Section 230?

In February, the Section 230 debate finally reached the Supreme Court in a long-awaited case centered around intermediary liability. But some industry experts — and even multiple Supreme Court justices — have cast doubt on whether the court is the right venue for altering the foundational internet law.

Bisesto argued that the question should be left to Congress. “They drafted the law, and I think if it needs to be changed, they should be the ones to look at it,” she said.

However, she expressed skepticism about whether lawmakers would be able to reach a consensus, highlighting the “fundamental disagreement” between the general Republican aim of leaving more content up and Democratic aim of taking more content down.

If the Supreme Court refrains from major changes, “pressure will increase for Congress to do something as the 50 different states are passing different statutes on content moderation,” said Sarah Oh Lam, a senior fellow at the Technology Policy Institute.

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