January 14, 2021 – Artificial intelligence will continue to gradually revolutionize productivity and functionality as long as policy concerns are addressed, said three separate panel of experts on Tuesday at CES 2021.
Various AI technologies will contribute $16 trillion to the economy by 2030. Better machines, better software, and an explosion of applications affecting everyday lives will continue. AI has enhanced productivity, improved safety, and made the world more accessible.
As AI does not replace but enhances human work, it presents an enormous set of curated data that must be entrusted with established guidelines and transparency.
IBM Vice President Bridget Karlin raised a concern involving ethics, and not building bias. Depending on companies’ purposes for using AI, models can be ethical when they are engineered to be fair and properly calibrated.
It is incumbent upon software developers to identify the requirements for ethical and non-biased data collection, she said.
What about AI’s involvement in creating and spreading fake news? Kevin Guo, CEO of Hive, said this is a service still in process.
It is essential for AI engineers to research and implement data fairness and remove bias.
Impacts of AI on health care
On health care, participants in a separate panel said AI leads to improved outcomes and lower costs. But to Christina Silcox, a digital health policy fellow, the question is: How can people trust something that can’t be seen or understood?
Understanding how technologies are created helps, said Jesse Ehrenfeld from the Board of Trustees of American Medical Association. But he acknowledged that all data is in some way biased. He said he can’t tell the number of times data flows have generated different meanings than expected.
Christina Silcox said that it was critical to understand how software will work overtime after being put into place.
Indeed, communication and transparency are key for trust and growth of AI, said Senior Regulatory Specialist Pat Baird. Depending on who the stakeholders are, there will need customization of such communication.
Trustworthy AI will re-humanize health care, letting computers do what they were built to be done, and allow the health care workers to work with people, he said.
What about gender and racial bias?
Another panel during 2021 CES discussed gender and racial bias in a business setting – and how AI can contribute show and reflect equal representation.
Annie Jean-Baptiste of Google said that humble inclusion fills innovation. Kimberly Sterling of ResMed declared that people are not going anywhere, and that AI will not replace people’s brains.
All three panel discussions pondered the future of AI. Most agreed that AI exists to supplement human ambition, enabling everyday businesses to become smarter, adjust to new inputs and perform human-like-tasks.
For richer data sets, one of the solutions that panelists proposed to break out the “black box” of AI, make sure to assemble those capabilities and understand the sources of the data, to go back and test the models, and to be able to look holistically at outcomes.
FTC Commissioner Says Agency Report on AI for Online Harms Did Not Consult Outside Experts
The FTC released a report that warned about the dangers of AI’s use to combat online harms.
WASHINGTON, June 22, 2022 – Federal Trade Commissioner Noah Phillips said last week that a report by the commission about the use of artificial intelligence to tackle online harms did not consult outside experts as Congress asked.
The FTC’s “Combatting Online Harms through Innovation” report – approved by a 4-1 vote to send to Congress and released on June 16 – warns against using AI as a policy solution for online problems, as the commission says it contains inherent design flaws, bias and discrimination, and features commercial surveillance concerns. The commission concluded that the potential adoption of AI could increase additional harms.
However, the report found that amid the use of AI by Big Tech platforms to address online harms, “lawmakers should consider focusing on developing legal frameworks that would ensure that AI tools do not cause additional harm.”
The one dissenting opinion on the report was from Phillips, who said the FTC did not do the study that was required by Congress. As part of the 2021 Consolidated Appropriations Act, Congress asked the FTC to conduct a study on how artificial intelligence could address online harms such as fake reviews, hate crimes and harassment and child sexual abuse.
“I do not believe we conducted the requisite study, and I do not think the report on AI issued by the Commission takes sufficient care to answer the questions Congress asked,” Phillips said in his dissenting statement.
Phillips said the report mainly focuses on the technology of AI itself and lacks the outside perspective from individuals and companies who use AI and try to combat the harms of AI online, which he said is “precisely what Congress asked us to evaluate.”
Phillips added that in the 12 months the FTC was given to complete this study, “rather than use this time to solicit input from all relevant stakeholders, the Commission chose to conduct a kind of literature review.
Phillips said in his statement he would have liked to see interviews of market participants or surveys conducted, which allegedly isn’t included in the recent report and adds that he is instead concerned about the “quantity of self-reference” used by the FTC in the report.
“Still, we should at least endeavor to produce a report that reflects the full diversity of experiences and viewpoints on these important issues concerning AI.” Phillips also noted the report doesn’t include a serious cost-benefit analysis of using AI to combat online harms.
Defense Department Must Continue Investing in Artificial Intelligence to Combat Cyber Threats: Google
Investing in AI will help prevent cyberattacks, in light of warnings about a possible increase in such attacks from Russia.
WASHINGTON, May 5, 2022 – A Google executive is calling for the Department of Defense to continue making investments in artificial intelligence to protect the cyberspace, in light of Russia’s ongoing invasion of Ukraine and warnings about a possible increase in cyberattacks against the private sector.
The DoD needs to invest in “training, technology, and management that will facilitate more experimentation, prototyping, and execution” of these technologies, Andrew Moore, vice president and director of Google Cloud, told a Senate subcommittee on cybersecurity Tuesday.
“One of AI’s critical uses is finding anomalies in activity that would indicate a new threat vector,” Moore said.
The DoD can use AI capabilities in defense against attacks as AI monitors known threats on a massive scale, analyzes historical data and monitors active exploitation, the subcommittee heard. AI provides on-demand scanning of software and active scanning for malicious sites.
AI can also break down and unify data sources by cross-linking and joining data, allowing for constant pattern detection for unexpected defensive concerns, it heard further.
“The Department must have the ability for teams to quickly build, adapt and leverage an AI system – in hours or days – to address problems like finding a ship lost at sea or responding to an active threat event,” said Moore.
Moore claimed that Google has developed a “level of insight and visibility into the world of cyber threats that allows [them] to assess and develop cutting edge defenses to whole classes of threats, not just particular attacks.”
There have been concerns raised in the past year that the federal government has not welcomed AI technology, leading to a possible global economic divide and national security threats.
AI development needs experienced workforce
Training and educating will greatly help the DoD make necessary investments as employees gain confidence and familiarity with AI.
The DoD was further called by Eric Horvitz, technical fellow and chief scientific officer at Microsoft, to invest in training and education to strengthen the U.S. workforce in cybersecurity.
“For cybersecurity and in the context of national security, having the upper hand in AI against your adversary is critical,” Moore said.
“There is a race to see who can get machines to provide as much defense as possible,” he added. “For example, AI systems are absolutely necessary to automate aspects of cybersecurity. The US remains the leader in AI, but we must ensure we continue to do this at scale.”
Scott Heric: Robots Benefit Industrial Processes Most by Enhancing the Efforts of Humans
It is time to understand the impact robots have and the best route to using them to optimize labor practices.
If you have had a cup of coffee lately, you have probably been served by a robot. It may not have been a “baristabot” that took your order or handed you your latte at your local coffee shop, but somewhere along the line from bean to breve, an intelligent machine most likely played a role in producing your coffee.
Employing robots and other intelligent machines in industrial processes is part of a movement that is often referred to as the automation revolution. While it promises to shape the future of many industries, it is not futuristic.
Intelligent machines are already being employed in ways we never thought possible a few years ago. And now is the time to understand the impact they can have and the best route to using them to optimize labor practices.
Are robots taking over the workplace?
Presently, “robot density per employee,” which is a measure used to gauge the degree to which automation is being embraced, stands at 126 robots per 10,000 employees. While that may seem small, it is more than double the number recorded in 2015, a trend that has some concerned.
In early 2020, Massachusetts Institute of Technology issued a report titled “Work of the Future” that was developed in part to address a growing anxiety related to the automation revolution.
In its coverage of the report, MIT Technology Review explained the anxiety in this way: “There’s a growing fear among many American workers that they’re about to be replaced by technology, whether that’s a robot, a more efficient computing system, or a self-driving truck.”
While a robot revolution resulting in a large-scale displacement of human workers is a popular concern that has been explored in an endless number of science fiction movies, it misses the broader potential of an automation revolution. Robots benefit industrial processes most by enhancing the efforts of human workers, not by replacing them.
A recent report by The Wharton School at University of Pennsylvania shows that organizations that increase their automation through the use of robots typically hire more workers. This results from robots enhancing productivity, which grows business and demands an increase in non-robotic jobs. Wharton found that jobs were cut more often in companies that have not embraced the automation revolution. By resisting automation, they fell behind competitors, lost business, and had to let employees go.
What are the next steps?
This new paradigm of robots playing a more integral role in the workplace will not develop in a vacuum. Politically and culturally, people will need to accept intelligent machines and adapt accordingly. The automation revolution will require a shift not only in the way we work, but also in the way we think about work.
In the 1980s, computers entered the workplace. Some resisted, seeing the new technology as a tool that would be used to supplant the systems that were in place at that time.
Today, very few workplaces could survive without computers. Rather than supplanting systems, computers became a tool to optimize systems. Rather than displacing workers, they created a new universe of jobs.
Robots and other intelligent machines offer the same potential to those who are willing to see them as a tool that can be wielded to increase efficiency and productivity. Those who resist will watch from the sidelines as the automation revolution advances.
Scott Heric, Co-Founder of Unionly, has years of experience helping organizations to raise funds online. He helped develop sales and account management for Avvo, growing from 30 to 500 people over seven years. Heric then took a chief of staff role at Snap Mobile Inc., where he oversaw development of the product, marketing, sales, and account management, leading to the company becoming a leading digital fundraising platform in higher education. His company Unionly was acquired in January of 2020. This piece is exclusive to Broadband Breakfast.
Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to firstname.lastname@example.org. The views reflected in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.
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