WASHINGTON, March 13, 2023 – Requiring companies to moderate more content as a condition of Section 230 legal liability protections runs the risk of alienating users from platforms and discouraging communications, argued a judge of the District of Columbia Court of Appeal last week.

“The criteria for deletion are vague and difficult to parse,” Douglas Ginsburg, a Ronald Reagan appointee, said at a Federalist Society event on Wednesday. “Some of the terms are inherently difficult to define and policing what qualifies as hate speech is often a subjective determination.”

“If content moderation became very rigorous, it is obvious that users would depart from platforms that wouldn’t run their stuff,” Ginsburg added. “And they will try to find more platforms out there that will give them a voice. So, we’ll have more fragmentation and even less communication.”

Ginsburg noted that the large technology platforms already moderate a massive amount of content, adding additional moderation would be fairly challenging.

“Twitter, YouTube and Facebook  remove millions of posts and videos based on those criteria alone,” Ginsburg noted. “YouTube gets 500 hours of video uploaded every minute, 3000 minutes of video coming online every minute. So the task of moderating this is obviously very challenging.”

John Samples, a member of Meta’s Oversight Board – which provides direction for the company on content – suggested Thursday that out-of-court dispute institutions for content moderation may become the preferred method of settlement.

The United States may adopt European processes in the future as it takes the lead in moderating big tech, claimed Samples.

“It would largely be a private system,” he said, and could unify and centralize social media moderation across platforms and around the world, referring to the European Union’s Digital Services Act that went into effect in November of 2022, which requires platforms to remove illegal content and ensure that users can contest removal of their content.

WASHINGTON, March 10, 2023 – In a fiery debate Thursday, panelists at Broadband Breakfast’s Big Tech and Speech Summit disagreed on the effect of bills intended to promote competition and innovation in the Big Tech platform space, particularly for search engines.  

One such innovation is new artificial intelligence technology being designed to pull everything a user searches for into a single page, said Cheyenne Hunt-Majer, big tech accountability advocate with Public Citizen. It is built to keep users on the site and will drastically change competition in the search engine space, she said, touting the advancement of two bills currently awaiting Senate vote.  

Photo of Adam Kovacevich of Chamber of Progress, Berin Szoka of TechFreedom, Cheyenne Hunt-Majer of Public Citizen, Sacha Haworth of Tech Oversight Project, Christine Bannan of Proton (left to right)

The first, the American Innovation and Choice Online Act, would prohibit tech companies from self-preferencing their own products on their platforms over third-party competition. The second, the Open App Markets Act, would prevent app stores from requiring private app developers to use the app stores’ in-app payment system. 

Hunt-Majer said she believes that the bills would benefit consumers by kindling more innovation in big tech. “Perfect should not be the enemy of change,” she said, claiming that Congress must start somewhere, even if the bills are not perfect. 

“We are seeing a jump ahead in a woefully unprepared system to face these issues and the issues it is going to pose for a healthy market of competition and innovation,” said Hunt-Majer. 

It is good for consumers to be able to find other ways to search that Google isn’t currently providing, agreed Christine Bannan, U.S. public policy manager at privacy-focused email service Proton. The fundamental goal of these bills is directly at odds with big companies, which suggests its importance to curb anti-competitive behavior, she said. 

No need to rewrite or draft new laws for competition

But while Berin Szoka, president of non-profit technology organization TechFreedom, said competition concerns are valid, the Federal Trade Commission is best equipped to deal with disputes without the need to rewrite or draft new laws. Congress must legislate carefully to avoid unintended consequences that fundamentally harm businesses and no legislation has done so to date, he said. 

Both bills have broad anti-discrimination provisions which will affect Big Tech partnerships, Szoka continued. 

Not all experts believe that AI will replace search engines, however. Google has already adopted specialized search results that directly answer search queries, such as math problems, instead of resulting in several links to related webpages, said Adam Kovacevich, CEO of Chamber of Progress, a center-left tech policy coalition.  

Kovacevich said he believes that some search queries demand direct answers while others demand a wide range of sources, answers, and opinions. He predicts that there will be a market for both AI and traditional search engines like Google. 

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WASHINGTON, March 10, 2023 – Watch the beginning of the Big Tech & Speech Summit from Thursday, March 9, 2023.

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Photo of House Energy and Commerce Subcommittee Chairman Mike Bilirakis by Tim Su.

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Section 230 Shuts Down Conversation on First Amendment, Panel Hears

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