Education
Educators Worry About ‘Zoom Fatigue’ In Students, Recommend Innovative Teaching Techniques
March 24, 2021 – Educators must come up with ways to enhance the online learning experience or students will end up suffering from “Zoom fatigue” and falling behind, the Broadband Breakfast live event heard Wednesday.
David Weinberger, senior researcher at Harvard’s Berkman Klein Center for Internet and Society, said students suffer from staring at a screen all day – “Zoom fatigue” — and need to be stimulated with higher-quality education. He said he hopes and expects distanced learning technology will improve the digital experience, which is an endeavor that requires more resources.
And students want high-quality remote learning, said panelist Charles Severance, clinical professor of information at the University of Michigan School of Information. That means that if demand is not met by educational institutions, then virtual learning may not be here to stay – potentially hobbling the system once again in the event the nation would need to reinstitute at-home learning.
But lawmakers and parents are seemingly waiting for the opportunity to have students return to in-person classes, a call that assumes students are better educated in the physical setting.
Educators on the ground, however, know that some students do better with – and in fact prefer – virtual learning than they do with in-person learning. In an interview with Broadband Breakfast on Monday, William Jeffery, the assistant principal at Columbia High School in the Columbia-Brazoria Independent School District in Texas, said students should therefore have a choice between virtual and in-person learning.
That hybrid model was also recommended on Wednesday’s live event.
Lori Williams, president and CEO of the National Council for State Authorization Reciprocity Agreements, said different populations have different needs, and said many large institutions will continue instructing online, while others may stick with hybrid models, and some will try to go back to the traditional in-person method of teaching.
Regardless of what the institution chooses, she said students should be able to choose their own experience. The decision is no easier to make on a higher-ed level than it is for K-12 public schools.
Severance said that over just one weekend, the University of Michigan went from having about less than 1 percent of its credit offerings being online to the entire school’s offerings moving online, as it made the decision to shut down last March of 2020.
He said the school has historically been opposed to online education, and that though many of its faculty struggled with being forced to go digital, Severance saw it as a seriously challenging, yet huge opportunity to adapt and still give a quality educational experience.
But that shift requires money. As the country has dramatically shifted its education systems to virtual learning platforms, money and resources are needed to support the unforeseen demand. That’s why some say programs like the $3.2 billion Emergency Broadband Benefit program funded by Congress in December 2020 will see strong demand and will likely see all its funds spent.
Author and e-learning professional Badrul Khan, who was a panelist in the event, said education should be cost-effective and accessible, wherever it is happening.
Our Broadband Breakfast Live Online events take place every Wednesday at 12 Noon ET. You can watch the March 24, 2021, event on this page. You can also PARTICIPATE in the current Broadband Breakfast Live Online event. REGISTER HERE.
Wednesday, March 24, 2021, 12 Noon ET — “The State of Online Higher Education”
- It was one year ago this month that our nation shut down because of the coronavirus. Broadband Breakfast Live Online launched on March 13, 2020, as a way to connect people about the solutions that broadband could provide to the trials raised by the COVID-19 pandemic. Our first episode was on “Broadband, the Coronavirus and Education,” and in this session, we’ll check in with experts on the state of online higher education – one year in.
Panelists:
- Dr. Badrul Khan, Author and E-Learning & Instructional Design Professional
- Dr. Charles Severance, Clinical Professor of Information, University of Michigan School of Information
- Dr. Lori Williams, President and CEO of the National Council for State Authorization Reciprocity Agreements (NC-SARA)
- Dr. David Weinberger, Writer and Affiliate of Harvard’s Berkman Klein Center for Internet & Society
- Drew Clark (moderator), Editor and Publisher, Broadband Breakfast
Dr. Badrul Khan coined the phrase Web-based instruction with his 1997 best-selling Web-Based Instruction book which paved the way for the new field of e-learning, Recognized as the founder of modern e-learning by 2014 NATO e-Learning Forum, he was inducted into the United States Distance Learning Association Hall of Fame. He has authored or contributed to fifteen books and over 100 manuscripts in e-learning, his Managing E-learning book has been translated into 23 languages including Bangla. He is the host of KDW TV show on FOX 5 PLUS Washington, DC. and is the founder of GyanBahan.com, a micro-learning based Knowledge Carrier Platform.
Dr. Charles Severance is a Clinical Professor and teaches in the School of Information at the University of Michigan. He teaches over popular Massively Open Online Courses (MOOCs) including Python for Everybody – the most popular online programming course in the world on the Coursera, edX, and FutureLearn platforms. He is also a long-time advocate of open source educational technology and open educational resources to empower teachers. Previously he was the Executive Director of the Sakai Foundation and the Chief Architect of the Sakai Project. Dr. Severance has written several books including “Using the Google App Engine”, “Python for Informatics”, “High Performance Computing”, and “Sakai: Free as in Freedom”.
Dr. Lori Williams is president and CEO of NC-SARA and has over 25 years’ experience in education. Prior to this role, she served as vice president at the WASC Senior College and University Commission. Dr. Williams has spoken at national and international conferences about adult and online learning, and served as professor, thesis advisor, and mentor. She holds a Ph.D. in Interdisciplinary Studies with a concentration in Education Leadership from Union Institute & University, an M.A. in Applied Linguistics and Teaching English to Speakers of Other Languages from Saint Michael’s College, and a B.A. in Political Science from Rutgers University.
Dr. David Weinberger writes about the effect of technology — particularly the Internet and machine learning — on our ideas and lives. Most recently he was a writer-in-residence at Google AI, and before that he co-directed Harvard’s Library Innovation lab. Dr. Weinberger has long been affiliated with Harvard’s Berkman Klein Center and has been a philosophy professor, a Franklin Fellow at the US State Department and a book editor. He holds a doctorate in philosophy from the University of Toronto.
Panelist Resources
- E-Learning Remote Learning Framework and Models, Badrul Khan
- Everyday Chaos, Media, Excerpts and Videos Featuring Dr. David Weinberger
- See “Broadband Poised to Change the Fabric of Higher Education, Say Panelists at The Cable Show,” Broadband Breakfast, June 8, 2012
- See “Broadband Breakfast Live Online: Coronavirus and Education,” Broadband Breakfast, March 16, 2020
- See “With the Coronavirus Reaching Pandemic Proportions, Teachers Across the U.S. Are Frantically Converting to Online Courses,” Broadband Breakfast, March 12, 2020
WATCH HERE, or on YouTube, Twitter and Facebook.
As with all Broadband Breakfast Live Online events, the FREE webcasts will take place at 12 Noon ET on Wednesday.
SUBSCRIBE to the Broadband Breakfast YouTube channel. That way, you will be notified when events go live. Watch on YouTube, Twitter and Facebook.
See a complete list of upcoming and past Broadband Breakfast Live Online events.
Education
Anchor Associations Asking for Deadline Extension on Emergency Connectivity Fund Deployment
Associations say delays in getting fund approval and services/equipment means not getting full use of the program.

WASHINGTON, April 6, 2023 – A duo of anchor institution associations has requested Wednesday that the Federal Communications Commission extend the deadlines to implement funding from the Emergency Connectivity Fund, in part citing delays in getting and deploying equipment and services.
The Schools, Health and Libraries Broadband Coalition and the Consortium for School Networking have asked for a year extension to June 30, 2024 for the first two funding rounds if the applicant received a decision on or after March 1, 2022, and a six-month extension to the aforementioned date for the third and latest round to implement money from the program intended to keep students connected to the internet when away from school. Their request asks to waive a section of the program rules that have set those current dates in stone.
According to the waiver request filed Wednesday, funding recipients have either received a decision letter “with a narrow amount of time” to use the funding prior to the current delivery dates or have yet to receive their application approval.
“Certain factors, such as the amount of time between when an applicant received its [decision or revised decision letter] and the service delivery date, combined with the time necessary for a recipient to order, receive, and distribute equipment and services once they are procured, could inhibit an ECF recipient from fully using their requested funding prior to the service delivery dates,” the waiver request said.
The duo added that “many applicants” wait to enter contracts for the equipment and services until they get funding approval. Those that put the cart before the horse may find themselves having to renegotiate certain terms, for example in the case where services or equipment prices increased by the time they get the funding notice, the request said, adding the anchor institutions have been up against “any remaining manufacturing and global supply chain issues” from the pandemic that are contributing to delays.
The organizations gave several examples of problems faced by the anchor institutions where they would not be able to provide the 12 months of services provided by the program, including size and availability increases of buses in Georgia adding additional deployment time and a California education office that had to coordinate with multiple programs that delayed deployment.
“In these cases, even an applicant that received its [funding letters] exactly twelve months prior to the current applicable service delivery date would not be able to provide a full twelve months of ECF-supported service,” the request said.
The waiver request said if the commission does not extend the delivery dates, applicants won’t be able to use all their award funding, which will mean the regulator will have spent less than the full amount appropriated by Congress.
“It would be a far better policy outcome for the Commission to extend the deadline and allow applicants to utilize the full amount of their awarded funding rather than opening a fourth application window to award the remaining dollars,” the duo said.
The FCC has allocated just over $6.6 billion of the $7.1 billion from the ECF program, as it has been making periodic funding decisions over the months.
Education
Digital Learning is Here to Stay, Necessitating Multi-Sector Collaboration: Connected America Conference
The pandemic heightened the urgency of closing the digital divide, but several barriers remain.

DALLAS, March 29, 2023 — As technology continues to play a growing role in education, successful efforts at closing the digital divide will require collaboration between schools, government agencies, community organizations and the private sector, according to industry experts at the Connected America conference on Tuesday.
Lack of digital access has short-term impacts on students’ grades and test scores, as well as compounding long-term effects on their ability to succeed in the workforce — and these impacts are particularly significant for students of color, explained Ji Soo Song, digital equity advisor for the U.S. Department of Education.
The pandemic left millions of students struggling to participate in remote classes, heightening the urgency of closing the digital divide.
“In Texas alone, it was 34 percent of students that did not have full internet access,” said Tonjia Grimble, founder and CEO of STEM It Up Sports. “That’s about 1.8 million students.”
Although schools have largely returned to in-person learning, the pandemic “opened a door that can’t be closed again” in terms of technology’s role in education, said Jennifer Berkner, education lead strategist at AT&T’s FirstNet.
This shift enables a new realm of learning opportunities, but it also presents challenges for both students and educators, panelists agreed.
“Affordability is still the main barrier to access,” said Francisco Gallegos, digital inclusion program manager for the Dallas Innovation Alliance.
For some schools, their actual physical infrastructure poses a problem. “You have schools that are built in concrete — you can’t get service through concrete,” Grimble said. “If their structure itself is not sound, then they’re not going to be able to get what you’re trying to get them… More of our states need to start thinking about improving that infrastructure.”
Song pointed to a September 2022 report, stemming from the Department of Education’s Digital Equity Education Roundtables initiative, that detailed existing barriers and potential solutions for increasing digital access. Among other recommendations, the report advised that community leaders should develop public trust by partnering with a broad range of local entities, including educational institutions, internet service providers, nonprofit organizations and more.
“The education sector needs to be in collaboration with the broadband sector as the digital equity plans are developed, because we can’t have siloed solutions,” Song said. Many states have already announced opportunities for community members to contribute to the digital equity planning process, he added.
In addition to the digital equity funding established by the Infrastructure Investment and Jobs Act, Song highlighted a variety of other government funding programs that can be layered to support digital learning. A “Dear Colleague” letter issued by the Office of Educational Technology in January provided guidance for maximizing this range of federal funding.
Private companies can also play a role in narrowing the digital divide, said Garner Duncan, vice president of sales for Ezee Fiber. Noting the longevity of fiber, Duncan advocated for service providers to focus on a longer-term return on investment in order to better support digital education infrastructure.
“We have returns that we have to make, but we need to be less rigid,” he said.
Education
Subsidies for Hotspot Devices a ‘Great Idea,’ FCC Chairwoman Says
The commission has been exploring the broadening of the E-Rate program, a high-cost program under the Universal Service Fund.

WASHINGTON, January 18, 2023 — Federal Communications Commissioner Chairwoman Jessica Rosenworcel said Wednesday at the Conference of Mayors that an agency program subsidizing mobile hotspot devices is a “great idea” and that there may be some activity on that front in the future.
The chairwoman was fielding a comment from a mayor of a Texas city, who said that his jurisdiction has a program that lends out connectivity hubs – allowing others to connect to the device – in parts of the town for residents seeking internet. He asked whether that’s something that the FCC could fund.
“That’s a great idea,” said Rosenworcel to a packed breakout room including mayors from cities across the country.
Rosenworcel noted that the commission has been exploring the broadening of the E-Rate program, a high-cost program under the Universal Service Fund that subsidizes library and school broadband connectivity.
She said the commission may be able to expand the program to encompass funding for hotspot devices.
“Stay tuned,” she added, “because I think you’re onto something.”
Groups have, in the past, urged the E-Rate program to go beyond the schools and libraries and to households. An existing program, called the Emergency Connectivity Fund, helps students get connectivity outside of school.
Affordable Connectivity Program needs mayoral outreach
The chairwoman also touched on the need for mayors to help get the word out on the Affordable Connectivity Program, a $14.2 billion initiative that provides a broadband subsidy of up-to $30 per month to low-income families and up-to $75 for households on tribal lands.
The FCC said roughly 16 million Americans are on the program, but it suspects there are many more households that are eligible. That’s why it has set up four outreach programs to get the word out.
When asked about the longevity of the ACP, the chairwoman said there is still a lot of money leftover – some estimate over $10 billion – indicating a need to get the word out to fill the gaps.
But she noted that if it comes to it, the agency may need to go back to Congress and ask for its long-term survival because it’s “too important to stop.”
Open RAN technologies encouraged for BEAD funding
The small conference also included a cybersecurity official from the White House, who provided an overview of strategies for cities to protect themselves from attacks.
Anne Neuberger, a White House advisor for cybersecurity, said one recommendation for cities applying for federal broadband funding – specifically from the National Telecommunications and Information Administration’s Broadband Equity, Access and Deployment program – is to use that money toward open radio access network technologies.
Open RAN is a mobile wireless protocol that allows for the interoperability of devices, allowing telecommunications companies to forgo relying on proprietary technologies from companies deemed a threat to national security, such as Huawei and ZTE.
The NTIA is currently fielding comments on how it should craft a $1.5 billion program spawned by the Chips and Science Act that seeks to explore alternatives to wireless equipment.
Last month, the United States, United Kingdom, Australia, and Canada signed onto a commitment to “ensuring the security and resilience of our telecommunications networks, including by fostering a diverse supply chain and influencing the development of future telecommunications technologies such as 6G.
“Collectively, we recognize that open and interoperable architectures are one way of creating a more open, diverse and innovative market,” a collective statement said.
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