March 4, 2021—Artificial intelligence is present in most facets of American digital life, but experts are in a constant race to identify and address potential dangers before they impact consumers.
From making a simple search on Google to listening to music on Spotify to streaming Tiger King on Netflix, AI is everywhere. Predictive algorithms learn from a consumer’s viewing habits and attempt to direct consumers to other content an algorithm thinks a consumer will be interested in.
While this can be extremely convenient for consumers, it also raises many concerns.
Jaisha Wray, associate administrator for international affairs at the National Telecommunications and Information Administration, was a panelist at a conference hosted Tuesday by the Federal Communications Bar Association.
Wray identified three key areas of interest that are at the forefront of AI policy: content moderation, algorithm transparency, and the establishment of common-ground policies between foreign governments.
In addition to all the aforementioned uses for AI, it also has proven to be an indispensable tool for websites like Facebook, Alphabet’s Youtube, and myriad other social media platforms in auto-moderating their content. While most social media platforms employ humans to review various decisions made by AI (such as Facebook’s Oversight Board), most content is first handled by AI moderators.
According to Tubefilter, in 2019 more than 500 hours of video content were uploaded to Youtube every minute; in less than 20 minutes, a year’s worth of content is uploaded.
Content moderation, algorithm transparency, foreign alignment
On this scale, AI is necessary to police the website, even if it not a perfect system. “[AI] is like a thread that’s woven into every issue that we work on and every venue,” Wray explained. She described how both governments and private entities have looked to AI to not only moderate somewhat mundane things such copyright issues, but also national security issues like violent extremist content.
Her second point pertained to algorithm transparency. She outlined how entities outside of the U.S. have sought to address this concern by providing consumers with the opportunity to have their content reviewed by humans before a final decision is made. Wray pointed to the European General Protection Regulation, “which enshrines the principle that every person has the right not to be subject to a decision solely based on automated processing.”
Her final point raised the issue of coordinating these efforts between different international jurisdictions—namely the U.S. and its allies. “We’re really trying to hone-in on where our values align and where we can find common ground.” She added that coordination does not end with allies, however, and that it is key that the U.S. also coordinate with authoritarian regimes, allied or otherwise.
She said that the primary task facing the U.S. right now is simply trying to determine which issues are worth prioritizing when it comes to coordinating with foreign governments—whether that is addressing the spread of AI, how to police AI multilaterally, or how to address the use of AI by adversarial authoritarian regimes.
Technology needs to be built with security in mind
One of Wray’s co-panelists, Evelyn Remaley, who is the associate administrator for the NTIA’s Office of Policy Analysis and Development, said all multilateral cybersecurity efforts related to AI must be approached from a position of what she called a “zero-trust model.” She explained that this model operates from the presupposition that technology should not and cannot be trusted.
“We have to build in controls and standards from the bottom-up to make sure that we are building in the security layer by layer,” Remaley said. “It’s really that premise of ensuring that we realize that we’re always going to have vulnerabilities within this technical development space.”
Remaley said that increasing competition and collaboration can only be safely achieved with a zero-trust mindset.
FTC Commissioner Says Agency Report on AI for Online Harms Did Not Consult Outside Experts
The FTC released a report that warned about the dangers of AI’s use to combat online harms.
WASHINGTON, June 22, 2022 – Federal Trade Commissioner Noah Phillips said last week that a report by the commission about the use of artificial intelligence to tackle online harms did not consult outside experts as Congress asked.
The FTC’s “Combatting Online Harms through Innovation” report – approved by a 4-1 vote to send to Congress and released on June 16 – warns against using AI as a policy solution for online problems, as the commission says it contains inherent design flaws, bias and discrimination, and features commercial surveillance concerns. The commission concluded that the potential adoption of AI could increase additional harms.
However, the report found that amid the use of AI by Big Tech platforms to address online harms, “lawmakers should consider focusing on developing legal frameworks that would ensure that AI tools do not cause additional harm.”
The one dissenting opinion on the report was from Phillips, who said the FTC did not do the study that was required by Congress. As part of the 2021 Consolidated Appropriations Act, Congress asked the FTC to conduct a study on how artificial intelligence could address online harms such as fake reviews, hate crimes and harassment and child sexual abuse.
“I do not believe we conducted the requisite study, and I do not think the report on AI issued by the Commission takes sufficient care to answer the questions Congress asked,” Phillips said in his dissenting statement.
Phillips said the report mainly focuses on the technology of AI itself and lacks the outside perspective from individuals and companies who use AI and try to combat the harms of AI online, which he said is “precisely what Congress asked us to evaluate.”
Phillips added that in the 12 months the FTC was given to complete this study, “rather than use this time to solicit input from all relevant stakeholders, the Commission chose to conduct a kind of literature review.
Phillips said in his statement he would have liked to see interviews of market participants or surveys conducted, which allegedly isn’t included in the recent report and adds that he is instead concerned about the “quantity of self-reference” used by the FTC in the report.
“Still, we should at least endeavor to produce a report that reflects the full diversity of experiences and viewpoints on these important issues concerning AI.” Phillips also noted the report doesn’t include a serious cost-benefit analysis of using AI to combat online harms.
Defense Department Must Continue Investing in Artificial Intelligence to Combat Cyber Threats: Google
Investing in AI will help prevent cyberattacks, in light of warnings about a possible increase in such attacks from Russia.
WASHINGTON, May 5, 2022 – A Google executive is calling for the Department of Defense to continue making investments in artificial intelligence to protect the cyberspace, in light of Russia’s ongoing invasion of Ukraine and warnings about a possible increase in cyberattacks against the private sector.
The DoD needs to invest in “training, technology, and management that will facilitate more experimentation, prototyping, and execution” of these technologies, Andrew Moore, vice president and director of Google Cloud, told a Senate subcommittee on cybersecurity Tuesday.
“One of AI’s critical uses is finding anomalies in activity that would indicate a new threat vector,” Moore said.
The DoD can use AI capabilities in defense against attacks as AI monitors known threats on a massive scale, analyzes historical data and monitors active exploitation, the subcommittee heard. AI provides on-demand scanning of software and active scanning for malicious sites.
AI can also break down and unify data sources by cross-linking and joining data, allowing for constant pattern detection for unexpected defensive concerns, it heard further.
“The Department must have the ability for teams to quickly build, adapt and leverage an AI system – in hours or days – to address problems like finding a ship lost at sea or responding to an active threat event,” said Moore.
Moore claimed that Google has developed a “level of insight and visibility into the world of cyber threats that allows [them] to assess and develop cutting edge defenses to whole classes of threats, not just particular attacks.”
There have been concerns raised in the past year that the federal government has not welcomed AI technology, leading to a possible global economic divide and national security threats.
AI development needs experienced workforce
Training and educating will greatly help the DoD make necessary investments as employees gain confidence and familiarity with AI.
The DoD was further called by Eric Horvitz, technical fellow and chief scientific officer at Microsoft, to invest in training and education to strengthen the U.S. workforce in cybersecurity.
“For cybersecurity and in the context of national security, having the upper hand in AI against your adversary is critical,” Moore said.
“There is a race to see who can get machines to provide as much defense as possible,” he added. “For example, AI systems are absolutely necessary to automate aspects of cybersecurity. The US remains the leader in AI, but we must ensure we continue to do this at scale.”
Scott Heric: Robots Benefit Industrial Processes Most by Enhancing the Efforts of Humans
It is time to understand the impact robots have and the best route to using them to optimize labor practices.
If you have had a cup of coffee lately, you have probably been served by a robot. It may not have been a “baristabot” that took your order or handed you your latte at your local coffee shop, but somewhere along the line from bean to breve, an intelligent machine most likely played a role in producing your coffee.
Employing robots and other intelligent machines in industrial processes is part of a movement that is often referred to as the automation revolution. While it promises to shape the future of many industries, it is not futuristic.
Intelligent machines are already being employed in ways we never thought possible a few years ago. And now is the time to understand the impact they can have and the best route to using them to optimize labor practices.
Are robots taking over the workplace?
Presently, “robot density per employee,” which is a measure used to gauge the degree to which automation is being embraced, stands at 126 robots per 10,000 employees. While that may seem small, it is more than double the number recorded in 2015, a trend that has some concerned.
In early 2020, Massachusetts Institute of Technology issued a report titled “Work of the Future” that was developed in part to address a growing anxiety related to the automation revolution.
In its coverage of the report, MIT Technology Review explained the anxiety in this way: “There’s a growing fear among many American workers that they’re about to be replaced by technology, whether that’s a robot, a more efficient computing system, or a self-driving truck.”
While a robot revolution resulting in a large-scale displacement of human workers is a popular concern that has been explored in an endless number of science fiction movies, it misses the broader potential of an automation revolution. Robots benefit industrial processes most by enhancing the efforts of human workers, not by replacing them.
A recent report by The Wharton School at University of Pennsylvania shows that organizations that increase their automation through the use of robots typically hire more workers. This results from robots enhancing productivity, which grows business and demands an increase in non-robotic jobs. Wharton found that jobs were cut more often in companies that have not embraced the automation revolution. By resisting automation, they fell behind competitors, lost business, and had to let employees go.
What are the next steps?
This new paradigm of robots playing a more integral role in the workplace will not develop in a vacuum. Politically and culturally, people will need to accept intelligent machines and adapt accordingly. The automation revolution will require a shift not only in the way we work, but also in the way we think about work.
In the 1980s, computers entered the workplace. Some resisted, seeing the new technology as a tool that would be used to supplant the systems that were in place at that time.
Today, very few workplaces could survive without computers. Rather than supplanting systems, computers became a tool to optimize systems. Rather than displacing workers, they created a new universe of jobs.
Robots and other intelligent machines offer the same potential to those who are willing to see them as a tool that can be wielded to increase efficiency and productivity. Those who resist will watch from the sidelines as the automation revolution advances.
Scott Heric, Co-Founder of Unionly, has years of experience helping organizations to raise funds online. He helped develop sales and account management for Avvo, growing from 30 to 500 people over seven years. Heric then took a chief of staff role at Snap Mobile Inc., where he oversaw development of the product, marketing, sales, and account management, leading to the company becoming a leading digital fundraising platform in higher education. His company Unionly was acquired in January of 2020. This piece is exclusive to Broadband Breakfast.
Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to firstname.lastname@example.org. The views reflected in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.
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