Broadband Mapping & Data
State Broadband Authorities Play Crucial Role in Mapping, Planning and Educating for Digital Inclusion
April 2, 2021 – State broadband authorities working close to the ground say that the key to tackling the digital divide are states and local communities.
Accurately mapping where broadband is available has been a challenge for many years, and the latest Federal Communications Commission effort is creating a new “fabric” system that collects more granular data than the agency’s Form 477.
The Biden administration is looking at Congress making large funding investment in broadband. But the state broadband authorities speaking at Wednesday’s Broadband Breakfast Live Online event said that local efforts are essential to inform where funding is best used.
“Local communities may know better than anyone what is working and not working,” said Scott Rudd, director of broadband opportunities in Indiana’s Broadband Office.
Local communities provide central insight into broadband availability and use
Indiana encourages communities to engage their residents and businesses on the street level to find out what is happening in their neighborhood to get a better picture of who does or doesn’t get broadband, he said.
Colorado Broadband Office’s Teresa Ferguson said that the relationship with local communities was critical. The Colorado state geographic information system team works closely with local residents to crowdsource data to more accurately map broadband availability and to obtain consumer input. “We need to have that local voice to advocate for the community’s needs,” she said.
Matt Schmit, director for Illinois’ broadband office, stressed the value that the federal government can provide if broadband mapping is done correctly.
“Our federal partners, if they did it right, could really contribute to the overall effort in a really meaningful way,” he said. “A standardized kind of base or platform from which states and localities can innovate off of,” he said.
The key components to mapping are accuracy, timeliness and granularity, and combining those with “field validation survey work” and speed test data, he said.
Federal funding provides new opportunities to consider federal-state relationship
With so much federal funding being considered for broadband projects, Schmit said now is an opportunity to recalibrate state and federal cooperation.
“The states have proven their capability, they’ve got street cred now,” Ferguson said. States are very effective at implementing funding when they are given that leeway, as compared to one-size-fits-all funding solutions that aren’t always effective, she said.
The Connect America Fund and the recent Rural Digital Opportunity Fund reverse auctions are raising concerns for states because, under FCC rules, awardees do not need to completely build out for six years. That means some state residents may not see broadband for several years, she said.
Maryland’s strong county government structure means that the state relies heavily on county jurisdictions to provide availability data, said Rick Gordon, director of the Maryland governor’s rural broadband office. The state does not yet have a mapping program.
Maryland implemented two grant programs to subsidize building broadband out to unserved areas for service providers, Gordon said. They rely on local jurisdictions in which a local community is paired with a local providers to build the infrastructure.
State-led grassroots relationships and public-private partnerships
In Hawai’i, strategy officer Burt Lum explained that due to lacking of funding, the state began a grassroots effort through a Broadband Hui in 2020. (A “hui” means a group.)
The Broadband Hui is a collection of community stakeholders to find solutions for extending connectivity across the islands. They narrowed down their goals to access, literacy and livelihood, he said. He highlighted the need for better mapping and data gathering tools for Hawai’i.
In addition to better mapping tools, both Schmit and Lum emphasized digital literacy. “The pandemic has really shown a bright light on the fact that many populations in our state don’t have the digital literacy skills to take full advantage of the internet or the computers that they might have,” Schmit said.
Because so much of participation in society is digital, computer and digital literacy for residents are important, Lum said.
Even in solving these other problems, there is still a potential shortage of manpower and materials to actually build the broadband infrastructure. “Material and manpower are probably one of my biggest concerns right now,” Gordon said.
Gordon said that he had been discussing internship and apprenticeship options with electric companies that are branching into broadband. Further, in some rural areas, it’s almost impossible to find the skillset needed to build and operate these networks.
With federal funding coming, it may be difficult to meet the timelines set for that funding, he said. “While they’re trying to solve a problem, they’re creating a different problem,” he said.
Our Broadband Breakfast Live Online events take place every Wednesday at 12 Noon ET. You can watch the March 31, 2021, event on this page. You can also PARTICIPATE in the current Broadband Breakfast Live Online event. REGISTER HERE.
Wednesday, March 31, 2021, 12 Noon ET — “State Broadband Authorities“
- Under the American Recovery and Reinvestment Act of 2009, the U.S. Department of Commerce created the State Broadband Initiative. The partnership between state government officials, the National Telecommunications and Information Administration, and the Federal Communications Commission included an important component for state officials in broadband mapping. But State Broadband Initiatives did much more: They coordinated infrastructure investments, facilitated training and grants for digital literacy and digital inclusion, and helped raise consumer awareness about broadband. What’s the next chapter for state broadband authorities?
Panelists:
- Scott Rudd, Director of Broadband Opportunities, Indiana Broadband Office
- Teresa Ferguson, Director of Federal Broadband Engagement, Colorado Broadband Office (CBO)
- Matt Schmit, Director, Illinois Office of Broadband
- Kenrick Gordon, Director, Governor’s Office of Rural Broadband, Maryland
- Burt Lum, Strategy Officer, the Hawaii Broadband Initiative
- Drew Clark (moderator), Editor and Publisher, Broadband Breakfast
Scott Rudd currently serves as Director of Broadband Opportunities at the Indiana Broadband Office. He works closely with Indiana Office of Community and Rural Affairs on the Next Level Connections broadband grant program. Mr. Rudd has traveled to Washington D.C. to meet with federal legislators, learning more about the federal perspective of legislation regarding broadband and communicating Indiana’s strategy. Previously Mr. Rudd operated as the town manager and economic development director for the town of Nashville, Indiana, where he oversaw seven town commissions, three task forces, directed four departments and served as the town’s public information officer for four years. In that capacity, he also founded the Brown County Broadband Task Force to help steer the county’s broadband strategy and secured more than $20 million in private broadband investments to expand access to more than 7,500 homes and businesses in the area.
Teresa Ferguson is the Director, Federal Broadband Engagement for the Colorado Broadband Office (CBO). Prior to joining the CBO she worked for the Public Utilities Commissions of Missouri, Washington and Colorado where she held national leadership positions, engaging with the FCC, USAC, USDA and NARUC, advocating on behalf of state telecom & broadband policy interests. Ms. Ferguson spent 17 years in the private sector deploying broadband networks for schools & libraries and tribal nations funded through the federal E-Rate program.
Matt Schmit currently serves as Director of the Illinois Office of Broadband, where integration of 21st century infrastructure and service delivery is a primary focus of his work and research. He previously held office as a senator in his home state of Minnesota, and has served on many legislative boards on broadband deployment, transportation policy & investment, and community & economic development. In addition, Mr. Schmit has served on the Cook County Council on Digital Equity (CODE), the Agricultural Utilization Research Institute (AURI) board, the Blandin Broadband Strategies board, the St John’s University Board of Regents, and the Legislative Water Commission; represented Minnesota on the National Conference of State Legislators Nuclear Energy Work Group and Commerce Committee; and was an active member of the National Caucus of Environmental Legislators and State Ag and Rural Leaders.
Kenrick Gordon currently serves as Director of the Governor’s Office of Rural Broadband, where he oversees the expansion of broadband capabilities statewide to bring access to households and businesses in Maryland’s rural areas. He has over 30 years in engineering design and construction administration experience, beginning as a civil engineer working with municipalities on public works projects, then moving into commercial and industrial development. Mr. Gordon has also served at the U.S. Department of Agriculture as a General Field Representative for the USDA’s Rural Utilities Service Telecommunications Program.
Burt Lum is the State of Hawaii’s Strategy Officer for the Hawaii Broadband Initiative dedicated to digital equity and ensuring that Hawaii establishes robust, resilient, ubiquitous connectivity to the global broadband network. He was previously the Executive Director of Hawaii Open Data, a non-profit dedicated to advancing the principles of open data/knowledge in Hawaii, including policy work and community collaborations. He has more than 30 years in Hawaii’s technology and communications sector and is a frequent speaker and panelist on the topic of Information and Communication Technology (ICT).
Moderator Drew Clark, the Editor of Publisher of Broadband Breakfast, is also a telecommunications attorney at Marashlian & Donahue, PLLC, The CommLaw Group. Clark served as executive director of the Partnership for a Connected Illinois, the State Broadband Initiative in the land of Lincoln. PCI engaged in broadband mapping and planning, infrastructure investment, and digital literacy training. For more than a decade, Clark has been one of country’s leading voices advocating for improved broadband mapping efforts and a rational geospatial system for collecting broadband data.
Panelist Resources
- “State Broadband Authorities: The Next Chapter,” Kenrick Gordon, Maryland Governor’s Office of Rural Broadband
- “Hawaii Broadband,” Burt Lum, Hawaii Broadband Initiative
- Indiana Broadband Office
- Colorado Broadband Office
- Illinois Office of Broadband
- Maryland Governor’s Office of Rural Broadband
- Hawaii Broadband Initiative
- “Access, Literacy, and Livelihood: Broadband Hui Leverages Public and Private Collaborations to Support Digital Equity for All Hawaiian Residents,” Corian Zacher, Next Century Cities, March 31, 2021
WATCH HERE, or on YouTube, Twitter and Facebook.
As with all Broadband Breakfast Live Online events, the FREE webcasts will take place at 12 Noon ET on Wednesday.
SUBSCRIBE to the Broadband Breakfast YouTube channel. That way, you will be notified when events go live. Watch on YouTube, Twitter and Facebook.
See a complete list of upcoming and past Broadband Breakfast Live Online events.
Broadband Mapping & Data
South Carolina’s Innovative Broadband Maps Verifies ISPs’ Internet Speeds
South Carolina performs mapping audits to hold ISPs accountable for coverage claims.

WASHINGTON, May 21, 2023 – South Carolina’s innovative state broadband map can accurately identify areas of over-reporting by internet service providers, the director of the state’s broadband office said in a Friday Ask Me Anything! session in the broadband community.
South Carolina processes the same data as does the Federal Communications Commission as it creates its broadband map. However, it also performs audits on the ISPs to ensure they are submitting accurate data. Hence, the state can determine errors in reporting data based on where the ISP’s networks had been deployed previously and where state investments have gone, said Jim Stritzinger, director of the state’s broadband office.
Providers are required to file amended returns with the FCC in the event that South Carolina’s state broadband office flags errors in their reporting information. Errors include misreporting of technology types.
If the reporting errors are not corrected, the state will report the defaulting ISP to the FCC, said Stritzinger, a software engineer with a passion for mapping broadband in the Palmetto state.
A big flaw of the FCC’s maps is that ISPs were able to report advertised speeds, which Stritzinger said were useless.
To enhance the accuracy and reliability of the maps, Stritzinger partnered with broadband data collection company Ookla, and integrated speed test data directly into the mapping system. More than 12 million Ookla speed tests have now been incorporated into the map, with some census blocks containing over 15,000 tests.
In 2021, South Carolina made the decision to no longer accept Digital Subscriber Lines as reliable service anywhere in the state. Doing so opened large regions of the state to investments, said Stritzinger, and will reduce the number of underserved locations.
The state’s next iteration of its map is set to come out sometime before June 30, and will be the state’s first address-level broadband map.
Stritzinger estimated that investments from the Broadband Equity Access and Deployment program will be deployed in 2025. In the meantime, the state will continue working to deploy the American Rescue Plan Act dollars, which allocated $25 billion in several broadband projects, $8 billion of which will go to states and local governments directly.
Broadband Mapping & Data
In Ask Me Anything!, Jim Stegeman of CostQuest Says Broadband Fabric Will Improve
Fabric data will continue to improve with feedback implementation and process changes, said CostQuest CEO.

WASHINGTON, May 12, 2023 – There are unrealistic expectations for the broadband mapping process despite its continual improvement, said Jim Stegeman, president and CEO of CostQuest, the mapping company that was hired to deliver fabric data to the Federal Communications Commission, during an Ask Me Anything! event in the broadband community on Friday.
“We will never get to allocation if we are after perfection,” said Stegeman, claiming that the company has been working hard to improve its processes over time.
The broadband fabric data is a dataset that maps all locations at which “fixed broadband internet access service has been or could be installed.” The FCC populates its National Broadband Map with the fabric data. The National Telecommunications and Information Administration has committed to allocating federal broadband funding by June 30 based on a version of the map.
Since its initial roll-out and subsequent challenge process – in which providers and state broadband offices have been able to challenge coverage claims by submitting contrary evidence – many have complained about the map’s many inaccuracies.
CostQuest maintains that the fabric identifies 99.3 percent of all broadband serviceable locations correctly and is “very good” where it stands.
Fabric will be continual improved
Stegeman outlined in his remarks areas in which the fabric and its processes will continue to improve in the coming iterations.
Each version of the fabric implements feedback, he said. Version two incorporated over a million new BSLs, 178,000 of which came from the FCC’s challenge process and 860,000 from CostQuest’s internal efforts to improve the fabric.
The FCC is currently in the process of releasing the next version of the National Broadband Map based on version two of the fabric data. This version of the map is expected to be the map which the NTIA allocates BEAD funding.
Subsequent iterations of the map will support state deployment and challenge processes, said Stegeman.
Version two also improved tribal land BSL identification by updating the logic that identifies whether a parcel of land holds a BSL and whether it contains multiple or single units.
Furthermore, through contractual agreement with the FCC, CostQuest has retained a file – facetiously titled the detritus file – that stores information on where water towers, sheds, chicken coops, and other agricultural buildings are located.
Precision agriculture, the process of using broadband to optimize agricultural production, requires broadband connection to these locations, often located miles away from homes and other BSLs. The FCC anticipates that this location data may be of future use, said Stegeman.
Broadband Mapping & Data
Overreporting on State Broadband Maps Could Hinder Spread of Connectivity to Communities
Overreporting in maps may prove to be detrimental.

NEW ORLEANS, May 10, 2023 – Overreporting served areas on broadband coverage maps may serve to disguise connectivity needs of communities, said Jason Hunt, CEO of CableSouth, speaking at a Broadband Breakfast Live Online event.
Louisiana’s state broadband office, ConnectLA, is working to build a state challenge process based on federal guidance for state broadband maps.
Providers tend to inflate coverage claims, which represents the most fundamental issue of broadband coverage maps, Hunt claimed. Unfortunately, the areas in which speed claims are inflated are left out of funding opportunities, he said.
For Louisiana, this issue is why a state challenge process is so essential, said Thomas Tyler, deputy director of ConnectLA. Federal guidance suggests that the challenge process errs on the side of accepting challenges, which can serve to eliminate overreporting, he added.
Hunt, whose company does business as Swyft Fiber, expressed uncertainty that the process will solve the problem. According to NTIA guidance, only non-profits, internet service providers and communities can submit challenges. Individuals looking to challenge speed claims must rely on community institutions to submit the challenge.

Photo of Jason Hunt of CableSouth, Tiffany Howard of LCTCS, Greg Ford of Southern University at New Orleans, Thomas Tyler of ConnectLA, and Drew Clark of Broadband Breakfast (left to right)
ConnectLA is working on the allocation and deployment process of its Giving Unserved Municipalities Broadband Opportunities program, which includes $176 million from the Treasury Department’s Capital Projects Fund. The office is also deploying broadband through the Rural Digital Opportunity Fund.
The state is supplementing the National Broadband Map, which is populated with national, location-level coverage data, with its own data from the GUMBO and RDOF programs. The maps have “changed the game” for providers, said Hunt.
The GUMBO program also invests capital in workforce development. The Louisiana Community and Technical College System is using money to educate college campuses on available careers in the telecommunications industry and to develop training programs for its students. The program has seen a lot of success, said Tiffany Howard, director of transportation and logistics at LCTCS.
Applications for the GUMBO program require that potential awardees submit workforce development plans to support future needs, she added.
Louisiana was the first state to receive planning funds from the Digital Equity and Broadband Equity, Access and Deployment programs and will be the first to release its plans. We are excited to receive public feedback from our plans, said Tyler.
The Broadband Breakfast Live Online event was orchestrated with ConnectLA and hosted at the Greater New Orleans Foundation on Tuesday. It was pre-recorded and webcast on Wednesday at 12 Noon ET.
Our Broadband Breakfast Live Online events take place on Wednesday at 12 Noon ET. Watch the event here on Broadband Breakfast.
Wednesday, May 10, 2023, 12 Noon ET – GUMBO and Louisiana’s Broadband Progress
Since its creation in 2020, Louisiana’s state broadband office has accrued an impressive list of accomplishments: Louisiana was the first state to be awarded a planning grant from the Infrastructure Investment and Jobs Act, the first state to receive federal approval for broadband funding from the American Rescue Plan and the nation’s number one state for per capita adoption of the Affordable Connectivity Program. With an ambitious goal of eliminating Louisiana’s digital divide by 2029, ConnectLA’s Granting Unserved Municipalities Broadband Opportunities program — otherwise known as GUMBO — recently awarded more than $170 million to projects that ultimately aim to serve over 80,000 locations across the state. In this Broadband Breakfast Live Online session, hear directly from the leaders of Louisiana’s broadband efforts about how they are approaching this pivotal moment.
Panelists:
- Jason Hunt, CEO, CableSouth
- Tiffany Howard, Director of Transportation and Logistics, Louisiana Community and Technical College System
- Greg Ford, Vice Chancellor for Academic Affairs, Southern University at New Orleans
- Thomas Tyler, Deputy Director, ConnectLA
- Drew Clark, Editor and Publisher, Broadband Breakfast
Jason Hunt is CEO of CableSouth.
Dr. Tiffany J. Howard, CWD, serves on the Louisiana Community and Technical College System’s Academic and Workforce team as the Director of Transportation Industry Initiatives. She is responsible for providing technical assistance, leadership, and support concerning high-quality training programs that meet the state’s and prospective employers’ needs. Her major projects include designing and implementing the first dual enrollment Transportation pathway curriculum, leading the $3.5M Professional Resilience Occupations (PRO) project in collaboration with the Office of Community Development, leading the statewide $10M Broadband training project, leading the nationwide Noncredit and Credit Alignment project, serving as lead on the Haas training project, and establishing partnerships with various industries seeking workforce solutions across the state.
Dr. Gregory Ford is a native of Louisiana and the Vice Chancellor of Academic Affairs and Southern University at New Orleans. Dr. Ford is the Principal Investigator on a $3M National Telecommunication and Information Administration-Connecting Minority Communities Pilot Grant to provide digital literacy and broadband access to the New Orleans Area. The goal of the grant is to address digital equity and inclusion in underserved communities.
Thomas Tyler, deputy director of ConnectLA, has experience in technology strategy, cybersecurity concerns, economic development and public policy disciplines. Throughout the past 13 years, he has operated in a variety of roles supporting public and private entities. Most recently, he served as a consultant and adviser for one of the nation’s leading cybersecurity and technology advisory practices. Thomas’ experience includes providing information security and technology strategy, consulting and training services to a variety of clients.
Drew Clark (moderator) is CEO of Breakfast Media LLC. He has led the Broadband Breakfast community since 2008. An early proponent of better broadband, better lives, he initially founded the Broadband Census crowdsourcing campaign for broadband data. As Editor and Publisher, Clark presides over the leading media company advocating for higher-capacity internet everywhere through topical, timely and intelligent coverage. Clark also served as head of the Partnership for a Connected Illinois, a state broadband initiative.
As with all Broadband Breakfast Live Online events, the FREE webcasts will take place at 12 Noon ET on Wednesday.
SUBSCRIBE to the Broadband Breakfast YouTube channel. That way, you will be notified when events go live. Watch on YouTube, Twitter and Facebook.
See a complete list of upcoming and past Broadband Breakfast Live Online events.
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