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Speed Focus Could Harm Telecom Industry, Plume CCO Says at Fiber Connect 2021

Companies disagree about what fiber providers should prioritize, and whether hard standards should be set.

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Photo of panel during Fiber Connect 2021.

NASHVILLE, July 28, 2021—Tyson Marian, chief commercial officer of smart home services provider Plume, said at the Fiber Connect 2021 Tuesday that the industry is misguided in focusing so much on speed.

“We are constantly marketing on speed,” Marian said on the second day of the conference hosted by the Fiber Broadband Association. “I think it is going to become a threat to the industry” because companies won’t be differentiating themselves beyond speed.

He said that 95 percent of Plume’s customers operate under 350 Mbps and are satisfied with their service. In a statement that echoed many of those made by wireless service defenders, “Gigabit speeds are a marketing thing.”

If providers get so wrapped up in speed, they may not pay enough attention to other aspects of their model, such as customer service, that may differentiate them from the competition, Marian argued.

Standards of service

Panelists in the conference’s segment on challenges and opportunities also wrangled over standards of service and whether hard rules should be established.

Matt Collins of communications service provider Calix said the industry needs to embrace standard setting by regulators, which he argued would be an important part of promoting healthy competition in the economy.

For example, the federal standard for minimum speeds is 25 Megabits per second download and 3 Mbps upload.

But Marian said he is “weary of standards.” He argued that allowing providers to have the flexibility to offer precise services tailored to clients was crucial to an “open ecosystem,” for example allowing customers to purchase lower levels of service instead of a larger speed package they don’t need because the lower package has been phased out.

“Such a small group of people should not control the outcomes of an entire industry.”

Reporter Ben Kahn is a graduate of University of Baltimore and the National Journalism Center. His work has appeared in Broadband Breakfast, Washington Jewish Week, and The Center Square, among other publications. He primarily covers Big Tech and spectrum policy.

Fiber

Yellowstone Fiber Launches $65M Fiber Project with UTOPIA in Gallatin County, Montana

This will be the “first true gigabit city in the state of Montana,” said Bozeman’s director of economic development.

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Screenshot of Bozeman Deputy Mayor Terry Cunningham in 2018

BOZEMAN, MONTANA, January 27, 2022 – Non-profit Yellowstone Fiber, in partnership with telecom Utopia Fiber, launched Thursday a $65-million high-speed fiber internet project in Gallatin County, Montana.

The open access model, which allows other telecoms to ride on the infrastructure to encourage competition, will mean “affordable access and service provider choice,” Brit Fontenot, Bozeman’s director of economic development and community relations, said during a Thursday press conference announcing the launch. Bozeman is a city in Gallatin County.

Yellowstone and Utopia, a sponsor of Broadband Breakfast, partnered back in September on the build, which is expected to bring speeds of 100 Gigabits per second download for businesses and 10 Gbps download for all 22,000 homes, businesses and government buildings in Bozeman, a Thursday press release said, adding the three-year construction project will begin this spring.

This will be the “first true gigabit city in the state of Montana,” said Fontenot.

The choice of Bozeman and Gallatin County was a deliberate one, said Bozeman Deputy Mayor Terry Cunningham. Gallatin County has created “25 percent of all new jobs in Montana in the past decade,” in addition to being responsible for “30 percent of all population growth” of Montana, said Cunningham, adding there are “clean, data-driven companies…coming to Bozeman.”

The project is also expected to go beyond the initial $65 million. Utopia Fiber Executive Director Roger Timmerman said at the press conference that some phases can start sooner as additional grants and funds are made available. The project proponents noted that the funds will come from private, not taxpayer, sources.

The announcement comes just days after the state hired location analytics company Lightbox to build a statewide broadband map. The state is listed on data platform BroadbandNow as the worst state for broadband coverage and access, despite Federal Communications Commission mapping data that report 99 percent of Gallatin County having broadband access, the Thursday press release noted.

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Expert Opinion

Tony Thakur: Bandwidth Consumption, 5G and Rural Coverage Will Drive Fiber in 2022

In the coming year, fiber-optic infrastructure will needed to manage and offer increases in bandwidth capacity.

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The author of this Expert Opinion is Tony Thakur, chief technology officer of Great Plains Communications

All indications show that we will continue to consume more and more bandwidth in support of our connected online lifestyles.

Without a doubt, the recent move to the hybrid work/learning model and the need to be constantly connected has increased internet usage. And, as video streaming, e-gaming and video conferencing grow in popularity, the drive for more bandwidth will rise.

To deliver much-needed high speed internet service to support these applications, more Fiber will be required to homes and businesses. Fiber infrastructure is capable of delivering huge bandwidth amounts at needed speeds and will be deployed throughout long haul, metro and last mile networks.

Here’s a look at what’s important to telecom networks, some of the drivers behind the rising trend to fiber, and why fiber is here to stay.

What is behind the rising trend to fiber?

There are several drivers, including:

Bandwidth-consuming applications. When multiple devices are running multiple applications simultaneously, bandwidth is quickly used up and buffering and lag can occur. Thus, networks will need to add more and more bandwidth. The FCC Household Broadband Guide cites rough guidelines for broadband speeds needed for various activities.  We can expect to see increases of speed from gigabit to terabit in the future.

5G deployments. This is another area where there is significant growth. Ultra-fast networks like 5G will require large bandwidth connectivity from the towers to the Switching Center. Fiber has become the standard for backhaul networks. We will continue to see more fiber deployed as 5G grows.

Rural coverage.  Fiber has been widely deployed in the metro areas and for long haul networks. The Infrastructure Investment and Jobs Act signed into law November  15, 2021 includes $65 billion in funding for broadband deployment to improve internet services for rural areas, low-income families and tribal communities. With more focus on providing high speed internet, there will be more and more fiber deployments in the access or last mile across the country. This trend is likely to continue over the next three to five years, especially in the rural areas where access to the internet is limited to dated technologies and delivery methods. We will see more and more fiber to the home deployments as well.

Fiber technologies to be aware of

Here are some fiber technologies that not only facilitate the additional bandwidth, they simplify processes, enable automation and provide new capabilities:

GPON or Gigabit Ethernet passive optical network uses a single fiber with a point-to-multipoint architecture for the last mile to deliver higher speeds to homes and businesses. GPON was introduced several years ago, with downstream capacity of 2.5 G and upstream of 1.2 G. The newer version, XGS PON, provides additional capability with 10 G symmetrical speeds. Most deployments going forward will employ XGS PON to enable higher bandwidth and speeds.

SD-WAN or software-defined wide-area network technology has been widely adopted in the telecom industry today. Customers can obtain the security, improved performance and diversity from their premise to the cloud and other locations, leveraging multiple circuits. That connectivity can be internet, Ethernet or wireless. The technology also includes orchestration capability that simplifies the operational process. This will continue to be adapted as the workforce shifts to Hybrid remote work environments with more apps and data in the cloud.

SDN or software-defined networking is another technology used for cloud connectivity and other Ethernet-based services.  The network is connected to data centers and cloud providers to enable “on-line” type services. For example, the SDN network allows for demand-type services. Bandwidth can increase or decrease in minutes via a portal and customers pay for what they use versus the traditional monthly recurring circuit cost model.

Growing cloud connectivity

More and more organizations continue moving to and using cloud connectivity to access their applications and data that reside in cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google, Oracle, IBM, SAP, Nutanix, Salesforce, Alibaba and others. Improved performance, faster access, and more flexibility to access tools and data are merely a few of the benefits.

While some rely on the internet to reach the cloud, there are drawbacks such as latency, limited bandwidth and less than top-level security. A direct connection to cloud platforms via fiber is more secure, faster and more reliable, thus improving performance for applications and workloads.

The private cloud or data center requires significant investment to build and operate. A cloud connect via fiber enables easy access to applications anywhere in the cloud, from any location. Data can be stored at multiple locations around the world, providing better flexibility.

Staying power

Technology trends come and go. Remember when people relied on dial-up internet access and carried flip phones, Blackberries or pagers? Yet we sometimes overlook the complexity that goes into deploying new technologies. It is not only about the cool technologies themselves, but so much more. Innovation depends upon talented people who can implement services such as cloud.  Truly, it is the people that make the difference in how we successfully adapt to new technologies.

Tony Thakur is the chief technology officer of Great Plains Communications where he guides the company’s technology vision and focuses on expanding and enhancing its robust fiber network. He has over two decades of experience in C-level and senior executive roles in the telecommunications industry. Tony graduated with a Master of Science in Engineering Management from the Florida Institute of Technology, Melbourne, Florida and a Bachelor of Science in Electrical Engineering from the University of Texas, Arlington, Texas. This Expert Opinion is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views reflected in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Open Access

UTOPIA Fiber Pushes into Southern Utah

The expansion will bring fiber-to-the-home to residents of two additional Utahn cities.

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Roger Timmerman, executive director of UTOPIA Fiber

WASHINGTON, January 6, 2022 – Community-owned fiber optic network UTOPIA Fiber announced in a press release Wednesday that it will implement fiber-to-the-home service in the Utah cities of Cedar Hills and Santa Clara.

The expansion into Washington County’s Santa Clara marks UTOPIA Fiber’s first expansion into southern Utah.

“We’re really excited to continue our momentum in Utah County and to venture into southern Utah where Santa Clara will become the first all-fiber city in Washington County,” said Roger Timmerman, executive director of UTOPIA Fiber.

This move marks UTOPIA’s 18th and 19th city expansions and comes with a $12 million price tag. Just last month, UTOPIA completed its network in Payson City, Utah. The telecom provides business services in 50 cities.

In all its serviced cities, UTOPIA offers residential speeds of up to 10 Gigabits per second and business speeds of up to 100 Gigabits per second – both the fastest respective speeds offered in the U.S. In total, the network provides fiber availability to more than 130,000 businesses and residences across its 50 serviced communities.

In its press release, UTOPIA promoted its expansion by citing research showing that residential and commercial property values increase when they are served by a fiber network. It added that its open access model, which allows infrastructure sharing with other providers, “protects a net-neutral internet without throttling, paid prioritization, or other provider interference.”

UTOPIA Fiber is a Broadband Breakfast Sponsor.

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