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Private Sector Falling Behind on Information Sharing During Cyberattacks, Says Comcast Rep

Comcast’s Noopur Davis says cyber attackers share information better than the private sector.

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Noopur Davis, Chief Product and Information Officer at Comcast Cable.

ASPEN, Colorado, August 23 — In the wake of an influx of ransomware attacks on critical infrastructure and cyberattacks on private carriers, entities across the technology industry are revaluating their strategies and how they share information to prevent such acts.

T-Mobile announced on August 15 that as many as 50 million consumers had their private data compromised during a data breach. Days later, on August 17, as part of Technology Policy Institute’s 2021 Aspen Forum, Noopur Davis, Chief Product and Information Officer at Comcast Cable, sat down for a fireside chat to discuss what the industry was doing to address this event and events like it.

Join in Broadband Breakfast Live Online’s Discussion on “Cybersecurity: Reviewing the Biden Administration’s Executive Order,” on Wednesday, August 25, 2021, at 12 Noon ET.

When Davis was asked how she felt about the current state of cybersecurity, she said it was okay, but that the telecom community at large would have to do more.

She referenced the mean time of comfort—that is, the average duration between the time that a service becomes connected to the internet and when it is targeted by bad actors. While in the early days of the internet cybersecurity experts could expect to have significant mean times of comfort, she stated that this is no longer the case.

“The second you connect [to the internet] you are attacked,” she said.

As soon as a successful breach is recognized, Davis explained that the target companies begin to revaluate their “TTP,” or tactics, techniques, and procedures.

Information sharing is crucial

Though one company may find a remedy to their breach, other companies may remain vulnerable. To combat this, Davis said that it is critical for companies to share information quickly with their counterparts, but she indicated that this is a race that the private sector is currently losing.

“[Attackers] share information better than [the private industry does].”

She went further, revealing that there is now a sophisticated market for malware as a service, where various platforms publish reviews for their products and services and even offer tech support to those struggling to get the most out of their purchases.

Growing market for hacking tools

She pointed to the Colonial Pipeline attack as an example where hackers did not even create the malware themselves—they just purchased it from a provider online. She explained that this marketplace has significantly lowered the barriers of entry and deskilled the activity for would be attackers, and that theoretically anyone could engage in such nefarious acts today.

Though Davis was in favor of collaboration between companies to address these attacks, she made it clear that this would not mean that responses and capabilities would become standardized, and that every company would maintain their own unique strategies to ensure that their services and data remain uncompromised.

Reporter Ben Kahn is a graduate of University of Baltimore and the National Journalism Center. His work has appeared in Washington Jewish Week and The Center Square, among other publications. He he covered almost every beat at Broadband Breakfast.

Cybersecurity

CES 2023: Consumers Need to Understand Personal Cybersecurity, Says White House Cyber Official

Consumers must better understand how to weigh risks and protect themselves in the digital world, said Camille Stewart Gloster.

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Photo of John Mitchell, Tobin Richardson, Amit Elazari, and Camille Stewart Gloster (left to right)

LAS VEGAS, January 7, 2023 – In addition to building a more robust cybersecurity workforce, policymakers should consider consumer education, said Camille Stewart Gloster, deputy national cyber director for technology and ecosystem for the White House, speaking Saturday at the Consumer Electronics Show.

CES 2023 has featured numerous discussions of cybersecurity in sectors ranging from transportation to Internet of Things home devices. On Thursday, an official from the Department of Homeland Security argued that manufactures should design and pre-configure devices to be secure, thus reducing the security burden on consumers.

For their own protection, consumers must better understand how to weigh risks and protect themselves in the digital world, Stewart Gloster said Saturday. “The sooner that people understand that their physical security and digital security are inextricably linked the better,” she argued. According to the panel’s moderator, Consumer Technology Association senior manager for government affairs John Mitchell, 82 percent of data breaches in 2021 involved “the human element, stolen credentials, phishing, misuse.”

Stewart Gloster’s team is working on a national cyber-workforce and education strategy, she said, which will address the federal cyber workforce, the national cyber workforce, cyber education, and “digital safety awareness.”

Stewart Gloster said workforce initiatives should promote the participation of “people of a diverse set of backgrounds who are highly skilled and multidisciplinary who can take a look at the problem space, who can apply their lived experiences, apply the things they’ve observed, apply their academic backgrounds to a challenging and ever evolving landscape.”

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Cybersecurity

CES 2023: Cybersecurity for IoT Devices Should be Market-Driven

NIST’s cybersecurity guidelines for IoT prescribe desired outcomes, rather than specific and ‘brittle’ standards.

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Michael Bergman (left) and Katerina Megas

LAS VEGAS, January 6, 2023 – Cybersecurity protocols for Internet of Things devices should be industry-driven, Katerina Megas, program manager of the Cybersecurity for Internet of Things Program at the National Institute of Standards and Technology, said Friday at the Consumer Electronics Show 2023.

The popularization of IoT devices gives cyber-criminals increasing opportunities to breach networks, many say. Network-connected household devices – e.g., lightbulbs and home security devices – can be entry-points if security protocols are lacking. On CES panel on Thursday, a cybersecurity official at the Department of Homeland Security argued that manufacturers should design and preset devices to be safe, shifting much of the burden from the consumer.

“For a long-term, sustainable solution, the best approach really is for demand to be market driven,” she said, adding that NIST is “happy” to support the market when called on. To preserve flexibility, NIST’s cybersecurity guidelines for IoT manufacturers in general prescribed desired outcomes, rather than specific and “brittle” standards, Megas said.

“How you achieve those [outcomes] will vary depending on the maturity of your organization, the architecture of your product, perhaps preferences that you might have for you own internal processes,” she explained.

Megas said manufacturers, who well know their devices’ technical capabilities, often lack an understanding of how consumers actually use their devices. Megas said she has examined how to “help a manufacturer who has no insights into the final contextual use of this product, how can we help them…understand, ‘Here are the risks associated with my device.’”

At an American Enterprise Institute panel held in November, Megas endorsed an “ecosystem approach” to cybersecurity, arguing that network security is also indispensable.

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Cybersecurity

CES 2023: Railroad Industry Needs Cybersecurity Update

Shawn Smith advocated heavily tailored, industry-specific approaches that can address to the unique needs of the rail industry.

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Photo of Shawn Smith, vice president of business development of Cylus

LAS VEGAS, January 5, 2023 – To keep pace with today’s technological innovations and cyberthreats, the railway industry must retool its cybersecurity defenses, said Shawn Smith, vice president of business development of rail cybersecurity company Cylus.

The railway industry is working to patch old vulnerabilities as well as the new ones that have been create by developing technologies, Smith told Broadband Breakfast at the Consumer Electronics Show on Thursday. The need for enhanced cybersecurity has been a recurring theme at the conference, as have the implications of the ever increasing number of devices and technologies now relying on connectivity.

“We’re really fast-tracking an operator’s ability to keep pace with the change in the digital environment that they’re operating in (and) the interconnectivity that they’re seeing,” Smith said, adding that his team works to provide “visibility, threat detection, and response capability to keep pace with the change in their organizations.”

Smith said that many of the large rail players have developed responses for some cybersecurity risks, but lack the automation and planning tools necessary to maximize their effectiveness. He advocated heavily tailored, industry-specific approaches that can address to the unique needs of the industry.

Governments and industry players worldwide have of late been on high alert for cyberthreats, particularly since Russia invaded Ukraine in February 2022. Railways, like other infrastructure, are potential targets for nefarious actors, Smith said.

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