Big Tech
Frances Haugen, U.S. House Witnesses Say Facebook Must Address Social Harms
The former Facebook employee-turned-whistleblower said the company must be accountable for the social harm it causes.

WASHINGTON, December 2, 2021 – Facebook whistleblower Frances Haugen told the House Subcommittee on Communications and Technology on Wednesday that the committee must act to investigate Facebook’s social harms to consumers.
Haugen said Congress should be concerned about how Facebook’s products are used to influence vulnerable populations.
Haugen’s testimony, delivered at Wednesday’s subcommittee hearing, urged lawmakers to impose accountability and transparency safeguards on Facebook to prevent it from misleading the public. It comes on the heels of her first testimony in October in front of the subcommittee on consumer protection, product safety and data security in which she urged Congress to force Facebook to make its internal research public allegedly because it can’t be trusted to act on it.
That testimony came after she leaked documents to the Wall Street Journal and the Securities and Exchange Commission that suggested Facebook knew about the negative mental health impacts of photo-sharing app Instagram had on its teen users but allegedly did nothing to combat it.
“No efforts to address these problems are ever going to be effective if Facebook is not required to share data in support of its claims or be subject to oversight of its business decisions,” Haugen said Wednesday. “The company’s leadership keeps vital information from the public, the U.S. government, its shareholders, and governments around the world. The documents I have provided prove that Facebook has repeatedly misled us about what its own research reveals about the safety of children, its role in spreading hateful and polarizing messages, and so much more.”
Facebook’s impact on communities of color
Among the social harms that advocates highlighted, lawmakers were particularly interested in Facebook’s negative impact on communities of color. Rashad Robinson, president of online racial justice organization Color of Change, expressed frustration at technology companies’ disregard for the truth.
“I have personally negotiated with leaders and executives at Big Tech corporations like Facebook, Google, Twitter and Airbnb, including Mark Zuckerberg, over a number of years,” Robinson said. “I sat across the table from him, looking into his eyes, experiencing firsthand the lies, evasions, ignorance and complete lack of accountability to any standard of safety for Black people and other people of color.”
Robinson recalled during the height of the national racial justice protests in 2020 that Zuckerberg told him that the harms Black people were experiencing on Facebook “weren’t reflected in their own internal data.” Now, Robinson said, “we know from the documents shared by Frances Haugen and others that his internal researchers were, in fact, sounding alarms at the exact same time.”
Robinson also highlighted how Facebook’s own data shows that the company disables Black users for less extreme content more often than white users, “often for just talking about the racism they face,” he said.
To foster real solutions for social media consumer protection, Robinson suggests that lawmakers reform Section 230 of the Communications Decency Act to hold companies accountable for minimizing the adverse impact of the content from which they profit.
Currently, Section 230 shields online platforms from liability derived from content posted on their platforms that leads to harm. Conservative advocates for gutting Section 230 say the law should be repealed because it gives social media companies too much power to censor conservative voices, while proponents of keeping Section 230 argue that the law is necessary in some capacity because it allows for the free exchange of thoughts and ideas in our society.
Robinson said reforming Section 230 to impose liability for content on the companies sites would “protect people against Big Tech design features that amplify or exploit content that is clearly harmful to the public.”
These recommendations come as the House considered four social media consumer protection bills on Wednesday: H.R. 2154, the “Protecting Americans from Dangerous Algorithms Act”; H.R. 3184, the “Civil Rights Modernization Act of 2021”; H.R. 3421, the “Safeguarding Against Fraud, Exploitation, Threats, Extremism, and Consumer Harms Act” or the “SAFE TECH Act”; and H.R. 5596, the “Justice Against Malicious Algorithms Act of 2021.”
Social Media
Senate Commerce Committee Passes Two Bills To Protect Children Online
The bills failed to make headway in a previous Congress.

WASHINGTON, July 27, 2023 – The Senate Commerce committee on Thursday swiftly passed two pieces of legislation aimed to protect the safety and privacy of children online, exactly one year after the same bills passed the committee but failed to advance further.
The first bill to clear the committee was the Kids Online Safety Act, which requires social media sites to put in place safeguards protecting users under the age of 17 from content that promotes harmful behaviors, such as suicide and eating disorders. KOSA was first introduced in 2022 by Sen. Richard Blumenthal, D-Conn., and Sen. Marsha Blackburn, D-Tenn. It previously won bipartisan support but ultimately failed to become law.
The current version of the bill was reintroduced in May, gaining traction in several hearings, and picked up more than 30 co-sponsors. Several changes were made to the text, including a specific list of online harms and certain exemptions for support services, such as substance abuse groups that might unintentionally suffer from the bill’s requirements.
The bill was also amended Thursday to include a provision proposed by Sen. John Thune, R-S.D. that would require companies to disclose the use of algorithms for content filtering and give users the choice to opt out.
Critics of the bill, however, said the revised version largely resembled the original one and failed to address issues raised before. These concerns included sections that would require tech companies to collect more data to filter content and verify user age, as well as an infringement on children’s free speech.
Sen. Ted Cruz, R-Texas, supported the bill but agreed that more work needs to be done before it moves to the floor. Since the last committee’s markup of KOSA, several states have approved measures concerning children’s online safety that might be inconsistent with the existing provisions, he noted, proposing a preemptive provision to ensure the bill would be enforced regardless of state laws.
The Children and Teens’ Online Privacy Protection Act, or COPPA 2.0, introduced by Sen. Edward Markey, D-Mass., and Bill Cassidy, R-LA, was the second bill passed out of the committee. It expands on existing legislation that has been in effect since 2000 to protect children from harmful marketing. The bill would make it illegal for websites to collect data on children under the age of 16, outlaw marketing specifically aimed at kids, and allow parents to erase their kids’ information on the websites.
“It is time for Congress to meet this moment and to act with the urgency that these issues demand,” said Sen. Markey.
This pair of legislation is among many others that seek to protect children from online harms, none of which have made any headway in Congress so far.
Free Speech
UK’s Online Safety Bill Likely to Impact American User Experience
The bill will affect the tone and content of discussion on U.S.-owned platforms that wish to continue offering UK services.

WASHINGTON, July 21, 2023 – The United Kingdom’s Online Safety Bill will impact the American-based user’s experience on various platforms, said panelist at a Broadband Breakfast Live Online event Wednesday.
The Online Safety Bill is the UK’s response to concerns about the negative impact of various internet platforms and applications. The core of the bill addresses illegal content and content that is harmful to children. It places a duty of care on internet sites, including social media platforms, search engines, and online shopping centers, to provide risk assessments for their content, prevent access to illegal content, protect privacy, and prevent children from accessing harmful content.
The legislation would apply to any business that has a substantial user base in the UK, having unforeseen impacts on the end user experience, said Amy Peikoff, Chief Policy Officer of UK-based video-streaming platform, BitChute.
Even though the legislation is not U.S. legislation, it will affect the tone and content of discussion on U.S.-owned platforms that wish to continue offering their services in the jurisdictions where this legislation will be enacted, said Peikoff. Already, the European Union’s Digital Services Act, is affecting Twitter, which is “throttling its speech” to turn out statistics that say a certain percentage of their content is “healthy,” she claimed.
Large social media companies as we know them are finished, Peikoff said.
Ofcom, the UK’s communications regulator, will be responsible to provide guidelines and best practices as well as conduct investigations and auditing. It will be authorized to apprehend revenue if a company fails to adhere to laws and may enact rules that require companies to provide user data to the agency and/or screen user messages for harmful content.
Peikoff claimed that the legislation could set off a chain of events, “namely, that platforms like BitChute would be required to affirmatively, proactively scan every single piece of content – comments, videos, whatever posted to the platform – and keep a record of any flags.” She added that U.S-based communication would not be exempt.
Meta-owned WhatsApp, a popular messaging app, has warned that it will exit the UK market if the legislation requires it to release data about its users or screen their messages, claiming that doing so would “compromise” the privacy of all users and threaten the encryption on its platform.
Matthew Lesh, director of public policy and communications at the UK think tank Institute of Economic Affairs, said that the bill is a “recipe for censorship on an industrial, mechanical scale.” He warned that many companies will choose to simply block UK-based users from using their services, harming UK competitiveness globally and discouraging investors.
In addition, Lesh highlighted privacy concerns introduced by the legislation. By levying fines on platforms that host harmful content accessible by children, companies may have to screen for children by requiring users to present government-issued IDs, presenting a major privacy concern for users.
The primary issue with the bill and similar policies, said Lesh, is that it enacts the same moderation policies to all online platforms, which can limit certain speech and stop healthy discussion and interaction cross political lines.
The bill is currently in the final stages of the committee stage in the House of Lords, the UK’s second chamber of parliament. Following its passage, the bill will go to the House of Commons in which it will either be amended or be accepted and become law. General support in the UK’s parliament for the bill suggests that the bill will be implemented sometime next year.
This follows considerable debate in the United States regarding content moderation, many of which discussions are centered around possible reform of Section 230. Section 230 protects platforms from being treated as a publisher or speaker of information originating from a third party, thus shielding it from liability for the posts of the latter.
Our Broadband Breakfast Live Online events take place on Wednesday at 12 Noon ET. Watch the event on Broadband Breakfast, or REGISTER HERE to join the conversation.
Wednesday, July 19, 2023 – The UK’s Online Safety Bill
The UK’s Online Safety Bill seeks to make the country “the safest place in the world to be online” has seen as much upheaval as the nation itself in the last four years. Four prime ministers, one Brexit and one pandemic later, it’s just a matter of time until the bill finally passes the House of Lords and eventually becomes law. Several tech companies including WhatsApp, Signal, and Wikipedia have argued against its age limitation and breach of end-to-end encryption. Will this legislation serve as a model for governments worldwide to regulate online harms? What does it mean for the future of U.S. social media platforms?
Panelists
- Amy Peikoff, Chief Policy Officer, BitChute
- Matthew Lesh, Director of Public Policy and Communications at the Institute of Economic Affairs.
- Drew Clark (moderator), Editor and Publisher, Broadband Breakfast
Panelist resources
- An Unsafe Bill: How the Online Safety Bill threatens free speech, innovation and privacy, Institute of Economic Affairs
- Big Tech Behind Bars? The UK’s Online Safety Bill Explained, CNET, January 19, 2023
- The hidden harms in the Online Safety Bill, The Spectator, August 20, 2022
Amy Peikoff is Chief Policy Officer for BitChute. She holds a BS in Math/Applied Science and a JD from UCLA, as well as a PhD in Philosophy from University of Southern California, and has focused in her academic work and legal activism on issues related to the proper legal protection of privacy. In 2020, she became Chief Policy Officer for the free speech social media platform, Parler, where she served until Parler was purchased in April 2023.
Matthew Lesh is the Director of Public Policy and Communications at the Institute of Economic Affairs. Matthew often appears on television and radio, is a columnist for London’s CityAM newspaper, and a regular writer for publications such as The Times, The Telegraph and The Spectator. He is also a Fellow of the Adam Smith Institute and Institute of Public Affairs.
Drew Clark is CEO of Breakfast Media LLC. He has led the Broadband Breakfast community since 2008. An early proponent of better broadband, better lives, he initially founded the Broadband Census crowdsourcing campaign for broadband data. As Editor and Publisher, Clark presides over the leading media company advocating for higher-capacity internet everywhere through topical, timely and intelligent coverage. Clark also served as head of the Partnership for a Connected Illinois, a state broadband initiative.

Illustration from the Spectator
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Free Speech
New Tool Measures Economic Impact of Internet Shutdowns
The calculator is being called a ‘major step forward’ for those pushing back against such shutdowns.

July 10, 2023 – New measuring tool NetLoss launched by the Internet Society shows the impacts of internet shutdowns on economies including Iraq, Sudan and Pakistan, where government-mandated outages have cost millions of dollars in a matter of hours or days.
NetLoss, launched on June 28, calculated a four-hour shutdown in July in Iraq, implemented by the government to prevent cheating during high school exam season, resulted in an estimated loss of $1.6 million. In May, a shutdown in Pakistan cost more than $13 million over the span of four days, while a five-day internet outage in Sudan in April cost the economy more than $4 million and resulted in the loss of 560 jobs.
NetLoss is unique among other internet assessment tools as it also includes subsequent economic impacts on the unemployment rate, foreign direct investments, and the risk of future shutdowns, claimed the advocacy group Internet Society. It provides data on both ongoing and anticipated shutdowns, drawing from historical dataset of over 90 countries dating back to 2019.
“The calculator is a major step forward for the community of journalists, policymakers, technologists and other stakeholders who are pushing back against the damaging practice of Internet shutdowns,” said Andrew Sullivan, CEO of the Internet Society. “Its groundbreaking and fully transparent methodology will help show governments around the world that shutting down the Internet is never a solution.”
The tool relies on open-access databases, including the Internet Society Pulse’s Shutdown data, the World Bank’s economic indicators, the Armed Conflict Location and Event Data Project’s civil unrest data, Yale University’s election data, and other relevant socioeconomic factors. To stay up to date with real-time changes, the data will be updated quarterly.
According to the press release, internet shutdowns worldwide peaked in 2022 with governments increasingly blocking internet services due to concerns over civil unrest or cybersecurity threats. These disruptions are extremely damaging to the economy, read the document, as they impede online commercial activities and expose companies and the economy to financial and reputational risks.
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