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Digital Inclusion

Digital Literacy, Outreach as Important as Physical Infrastructure, Panel Hears

Digital literacy gap and lack of outreach are part of the digital divide.

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Screenshot of National Digital Inclusion Alliance Executive Director Angela Siefer at TLC event in 2019

WASHINGTON, April 26, 2022 – Broadband advocates argued Thursday that outreach and digital literacy are as important as infrastructure and are necessary to close the digital divide.

National Digital Inclusion Alliance Executive Director Angela Siefer explained during a Protocol event Thursday that the government’s considerations need to extend beyond the deployment of physical broadband infrastructure and should be equally focused on addressing digital literacy and adoption efforts in underserved and unserved communities.

Siefer listed several pitfalls that are often overlooked and only broaden the digital divide. Among them, she listed fees tied to digital literacy, such as securing devices to access the internet and the tech support necessary to make them usable.

Additionally, she addressed the lack of trust that exists between historically underserved or unserved communities.

“We have to understand the reasons that folks would not take free internet,” Siefer said about previous adoption programs. “I think we learned that lesson again and again at the height of the pandemic when lots of folks were trying to solve the affordability issues [by] paying for community members’ internet, and community members were saying ‘no,’ and they just walk away because free internet sounds like a scam.”

She said that those running programs designed to help these communities have to consider the unique issues facing each community and then evaluate who the communities trust and how best to get information to them.

“There may be device issues, there may be privacy and security concerns, or maybe other digital skills/needs that a person has,” Siefer said. “So, we have to address all of their needs. Because if we think we’re only going to fix it by addressing one we’re not going to get to the results that we want to get to.”

NTIA head explains broadband infrastructure process

In separate remarks at the event, National Telecommunications and Information Administration Administrator Alan Davidson outlined a roadmap for states to follow to receive federal funding allocated as part of the Commerce agency’s Broadband Equity, Access, and Deployment Program, which will distribute $42.5 billion from the Infrastructure, Investment and Jobs Act.

Davidson explained that in order for states to receive the funding they have been allotted, they must provide plans that lay out how they will handle their grant making procedures, and that plan must be approved by the NTIA. “[The NTIA] has been given the authority to approve the initial plans that states put together,” Davidson said. “Only [on the initial plan] has been approved does the first tranche of money go out.”

This first portion of funding will only amount to 20 percent of the total sum the state can get. Following this dispersion of the initial 20 percent, states would have to submit a final plan and have it approved by the NTIA before the following 80 percent will be dispersed.

“We will have a lot of oversight to make sure that states are following through on the requirements of the statute and are meeting the requirements,” Davidson added. “There will also be a lot of grant program oversight to make sure that the money is being spent wisely – to make sure that the sub-grantees who get the money are actually following through on their commitments.”

“We know that we are going to have to partner with [states] and also offer them help,” Davidson said. “Different states are in really different situations. “We know that we are going to have to partner with them and support them – that is going to be a key part of what we do here in the federal government.”

Digital Inclusion

Broadband Breakfast Interview With Michael Baker’s Teraira Snerling and Samantha Garfinkel

Digital Equity provisions are central to state broadband offices’ plans to implement the bipartisan infrastructure law.

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Digital Equity provisions are central to state broadband offices’ plans to implement the Broadband Equity, Access and Deployment grant program under the bipartisan infrastructure law.

In this interview with Broadband Breakfast Editor and Publisher Drew Clark, Michael Baker International Broadband Planning Consultants Teraira Snerling and Samantha Garfinkel go into detail about the role of Digital Equity Act plans in state broadband programs.

Michael Baker International, a leading provider of engineering and consulting services, including geospatial, design, planning, architectural, environmental, construction and program management, has been solving the world’s most complex challenges for over 80 years.

Its legacy of expertise, experience, innovation and integrity is proving essential in helping numerous federal, state and local navigate their broadband programs with the goal of solving the Digital Divide.

The broadband team at Michael Baker is filling a need that has existed since the internet became publicly available. Essentially, Internet Service Providers have historically made expansions to new areas based on profitability, not actual need. And pricing has been determined by market competition without real concern for those who cannot afford service.

In the video interview, Snerling and Garfinkel discuss how, with Michael Baker’s help, the federal government is encourage more equitable internet expansion through specific programs under the Infrastructure Investment and Jobs Act.

The company guides clients to incorporate all considerations, not just profitability, into the project: Compliance with new policies, societal impact metrics and sustainability plans are baked into the Michael Baker consultant solution so that, over time, these projects will have a tremendous positive impact.

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Digital Inclusion

Historically Underrepresented Communities Urged to Take Advantage of BEAD Planning

BEAD requirements a unique opportunity for underrepresented communities to be involved in broadband builds.

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Photo of Mara Reardon, NTIA’s deputy director of public engagement

WASHINGTON, January 25, 2023 – Underrepresented communities are being urged to take advantage of the opportunity brought by the billions in funding coming from the National Telecommunications and Information Administration by actively planning for the money being allocated by June 30.

The $42.5 billion Broadband Equity, Access and Deployment program is a unique opportunity for historically underrepresented communities to be heard in critical digital equity conversations, said experts at a United States Hispanic Chamber of Commerce event Tuesday.

“For once, they are being included in the implementation process,” said Mara Reardon, the NTIA’s deputy director of public engagement, adding this is a “unique opportunity.” It is essential that communities take advantage of this by approaching state broadband offices, drafting broadband expansion plans, and showing up in commenting processes, Reardon urged.

Furthermore, historically underrepresented communities can make themselves available as contractors by subscribing to state mailing lists, being aware of requests going out, and participating in the state bidding process, said Reardon.

The notice of funding outlines several requirements for inclusion of historically underrepresented groups in the planning process, Reardon reiterated. Specifically, it mandates that eligible entities include underrepresented stakeholders in the process of developing their required five-year plans. This type of requirement is unique to federal infrastructure grants, said Reardon.

Due to the nature of the grant requirements, states must take necessary affirmative steps to ensure diverse groups are used in contracting and planning, added Lynn Follansbee of telecom trade association USTelecom. This means that projects will be outsourced to various providers and suppliers and that the work will be broken into pieces to involve as many groups as possible, said Follansbee.

The NTIA is making an effort to ensure that all community members are heard in critical issues, even establishing the office of public engagement for that purpose. It also said it has awarded $304 million in planning grants for broadband infrastructure builds to all states and Washington D.C. by the end of 2022.

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Digital Inclusion

CES 2023: Congressional Oversight, Digital Equity Priorities for New Mexico Senator

Sen. Lujan once again voiced concern that the FCC’s national broadband map contains major inaccuracies.

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Photo of Sen. Ben Ray Lujan, D-N.M., in February 2018 by Keith Mellnick used with permission

LAS VEGAS, January 6, 2023 – Sen. Ben Ray Lujan on Friday endorsed “oversight at every level” of executive agencies’ broadband policies and decried service providers that perpetuate digital inequities.

Lujan appeared before an audience at the Consumer Electronics Show with Sen. Mark Warner, D-Va., and Sen. Jacky Rosen, D-Nev., to preview the tech-policy priorities of the 118th Congress.

Among Washington legislators, Senators had CES 2023 to themselves: Representatives from the House of Representatives were stuck in Washington participating on Friday in the 12th, 13th and 14th votes for House Speaker.

Congress allocated $65 billion to broadband projects in the Infrastructure Investment and Jobs Act of 2021, the bulk of which, housed in the $42.45 billion Broadband Equity, Access, and Deployment program, is yet to be disbursed. The IIJA funds are primarily for infrastructure, but billions are also available for digital equity and affordability projects.

Several federal legislators, including Sen. John Thune, R-S.D., have called for close supervision of Washington’s multitude of broadband-related programs. At CES on Friday, Warner argued that previous tranches of broadband funding have been poorly administered, and Lujan once again voiced concern that the Federal Communications Commission’s national broadband map, whose data will be used to allocate BEAD funds, contains major inaccuracies.

Affordable, high-speed broadband is now a necessity, stated Warner. Lujan argued that policy must crafted to ensure all communities have access to connectivity.

“The [Federal Communications Commission] is working on some of the digital equity definitions right now…. I don’t want to see definitions that create loopholes that people can hide behind to not connect communities,” the New Mexico senator said, emphasizing the importance of “the digital literacy to be able take advantage of what this new connection means, so that people can take advantage of what I saw today [at CES].”

At a Senate hearing in December, Lujan grilled executives from industry trade associations over allegations of digital discrimination.

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