Education
Closing Digital Divide for Students Requires Community Involvement, Workforce Training, Event Hears
Barriers to closing the divide including awareness of programs, resources and increasing digital literacy.

WASHINGTON, May 24, 2022 – Experts in education technology said Monday that to close the digital divide for students, the nation must eliminate barriers at the community level, including raising awareness of programs and resources and increasing digital literacy.
“We are hearing from schools and district leaders that it’s not enough to make just broadband available and affordable, although those are critical steps,” said Ji Soo Song, broadband advisor at the U.S. Department of Education, said at an event hosted by trade group SIIA, formerly known as the Software and Information Industry Association. “We also have to make sure that we’re solving for the human barriers that often inhibit adoption.”
Song highlighted four “initial barriers” that students are facing. First, a lack of awareness and understanding of programs and resources. Second, signing up for programs is often confusing regarding eligibility requirements, application status, and installment. Third, there may be a lack of trust between communities and services. Fourth, a lack of digital literacy among students can prevent them from succeeding.
Song said he believes that with the Infrastructure, Investment and Jobs Act, states have an “incredible opportunity to address adoption barriers.”
Workforce shortages still a problem, but funding may help
Rosemary Lahasky, senior director for government affairs at Cengage, a maker of educational content, added that current data suggests that 16 million students lack access to a broadband connection. While this disparity in American homes remained, tech job posts nearly doubled in 2021, but the average number of applicants shrunk by 25 percent.
But panelists said they are hopeful that funding will address these shortages. “Almost every single agency that received funding…received either direct funding for workforce training or were given the flexibility to spend some of their money on workforce training,” said Lahasky of the IIJA, which carves out funding for workforce training.
This money is also, according to Lahasky, funding apprenticeship programs, which have been recommended by many as a solution to workforce shortages.
Student connectivity has been a long-held concern following the COVID-19 pandemic. Students themselves are stepping up to fight against the digital inequity in their schools as technology becomes increasingly essential for success. Texas students organized a panel to discuss internet access in education just last year.
Education
Anchor Associations Asking for Deadline Extension on Emergency Connectivity Fund Deployment
Associations say delays in getting fund approval and services/equipment means not getting full use of the program.

WASHINGTON, April 6, 2023 – A duo of anchor institution associations has requested Wednesday that the Federal Communications Commission extend the deadlines to implement funding from the Emergency Connectivity Fund, in part citing delays in getting and deploying equipment and services.
The Schools, Health and Libraries Broadband Coalition and the Consortium for School Networking have asked for a year extension to June 30, 2024 for the first two funding rounds if the applicant received a decision on or after March 1, 2022, and a six-month extension to the aforementioned date for the third and latest round to implement money from the program intended to keep students connected to the internet when away from school. Their request asks to waive a section of the program rules that have set those current dates in stone.
According to the waiver request filed Wednesday, funding recipients have either received a decision letter “with a narrow amount of time” to use the funding prior to the current delivery dates or have yet to receive their application approval.
“Certain factors, such as the amount of time between when an applicant received its [decision or revised decision letter] and the service delivery date, combined with the time necessary for a recipient to order, receive, and distribute equipment and services once they are procured, could inhibit an ECF recipient from fully using their requested funding prior to the service delivery dates,” the waiver request said.
The duo added that “many applicants” wait to enter contracts for the equipment and services until they get funding approval. Those that put the cart before the horse may find themselves having to renegotiate certain terms, for example in the case where services or equipment prices increased by the time they get the funding notice, the request said, adding the anchor institutions have been up against “any remaining manufacturing and global supply chain issues” from the pandemic that are contributing to delays.
The organizations gave several examples of problems faced by the anchor institutions where they would not be able to provide the 12 months of services provided by the program, including size and availability increases of buses in Georgia adding additional deployment time and a California education office that had to coordinate with multiple programs that delayed deployment.
“In these cases, even an applicant that received its [funding letters] exactly twelve months prior to the current applicable service delivery date would not be able to provide a full twelve months of ECF-supported service,” the request said.
The waiver request said if the commission does not extend the delivery dates, applicants won’t be able to use all their award funding, which will mean the regulator will have spent less than the full amount appropriated by Congress.
“It would be a far better policy outcome for the Commission to extend the deadline and allow applicants to utilize the full amount of their awarded funding rather than opening a fourth application window to award the remaining dollars,” the duo said.
The FCC has allocated just over $6.6 billion of the $7.1 billion from the ECF program, as it has been making periodic funding decisions over the months.
Education
Digital Learning is Here to Stay, Necessitating Multi-Sector Collaboration: Connected America Conference
The pandemic heightened the urgency of closing the digital divide, but several barriers remain.

DALLAS, March 29, 2023 — As technology continues to play a growing role in education, successful efforts at closing the digital divide will require collaboration between schools, government agencies, community organizations and the private sector, according to industry experts at the Connected America conference on Tuesday.
Lack of digital access has short-term impacts on students’ grades and test scores, as well as compounding long-term effects on their ability to succeed in the workforce — and these impacts are particularly significant for students of color, explained Ji Soo Song, digital equity advisor for the U.S. Department of Education.
The pandemic left millions of students struggling to participate in remote classes, heightening the urgency of closing the digital divide.
“In Texas alone, it was 34 percent of students that did not have full internet access,” said Tonjia Grimble, founder and CEO of STEM It Up Sports. “That’s about 1.8 million students.”
Although schools have largely returned to in-person learning, the pandemic “opened a door that can’t be closed again” in terms of technology’s role in education, said Jennifer Berkner, education lead strategist at AT&T’s FirstNet.
This shift enables a new realm of learning opportunities, but it also presents challenges for both students and educators, panelists agreed.
“Affordability is still the main barrier to access,” said Francisco Gallegos, digital inclusion program manager for the Dallas Innovation Alliance.
For some schools, their actual physical infrastructure poses a problem. “You have schools that are built in concrete — you can’t get service through concrete,” Grimble said. “If their structure itself is not sound, then they’re not going to be able to get what you’re trying to get them… More of our states need to start thinking about improving that infrastructure.”
Song pointed to a September 2022 report, stemming from the Department of Education’s Digital Equity Education Roundtables initiative, that detailed existing barriers and potential solutions for increasing digital access. Among other recommendations, the report advised that community leaders should develop public trust by partnering with a broad range of local entities, including educational institutions, internet service providers, nonprofit organizations and more.
“The education sector needs to be in collaboration with the broadband sector as the digital equity plans are developed, because we can’t have siloed solutions,” Song said. Many states have already announced opportunities for community members to contribute to the digital equity planning process, he added.
In addition to the digital equity funding established by the Infrastructure Investment and Jobs Act, Song highlighted a variety of other government funding programs that can be layered to support digital learning. A “Dear Colleague” letter issued by the Office of Educational Technology in January provided guidance for maximizing this range of federal funding.
Private companies can also play a role in narrowing the digital divide, said Garner Duncan, vice president of sales for Ezee Fiber. Noting the longevity of fiber, Duncan advocated for service providers to focus on a longer-term return on investment in order to better support digital education infrastructure.
“We have returns that we have to make, but we need to be less rigid,” he said.
Education
Subsidies for Hotspot Devices a ‘Great Idea,’ FCC Chairwoman Says
The commission has been exploring the broadening of the E-Rate program, a high-cost program under the Universal Service Fund.

WASHINGTON, January 18, 2023 — Federal Communications Commissioner Chairwoman Jessica Rosenworcel said Wednesday at the Conference of Mayors that an agency program subsidizing mobile hotspot devices is a “great idea” and that there may be some activity on that front in the future.
The chairwoman was fielding a comment from a mayor of a Texas city, who said that his jurisdiction has a program that lends out connectivity hubs – allowing others to connect to the device – in parts of the town for residents seeking internet. He asked whether that’s something that the FCC could fund.
“That’s a great idea,” said Rosenworcel to a packed breakout room including mayors from cities across the country.
Rosenworcel noted that the commission has been exploring the broadening of the E-Rate program, a high-cost program under the Universal Service Fund that subsidizes library and school broadband connectivity.
She said the commission may be able to expand the program to encompass funding for hotspot devices.
“Stay tuned,” she added, “because I think you’re onto something.”
Groups have, in the past, urged the E-Rate program to go beyond the schools and libraries and to households. An existing program, called the Emergency Connectivity Fund, helps students get connectivity outside of school.
Affordable Connectivity Program needs mayoral outreach
The chairwoman also touched on the need for mayors to help get the word out on the Affordable Connectivity Program, a $14.2 billion initiative that provides a broadband subsidy of up-to $30 per month to low-income families and up-to $75 for households on tribal lands.
The FCC said roughly 16 million Americans are on the program, but it suspects there are many more households that are eligible. That’s why it has set up four outreach programs to get the word out.
When asked about the longevity of the ACP, the chairwoman said there is still a lot of money leftover – some estimate over $10 billion – indicating a need to get the word out to fill the gaps.
But she noted that if it comes to it, the agency may need to go back to Congress and ask for its long-term survival because it’s “too important to stop.”
Open RAN technologies encouraged for BEAD funding
The small conference also included a cybersecurity official from the White House, who provided an overview of strategies for cities to protect themselves from attacks.
Anne Neuberger, a White House advisor for cybersecurity, said one recommendation for cities applying for federal broadband funding – specifically from the National Telecommunications and Information Administration’s Broadband Equity, Access and Deployment program – is to use that money toward open radio access network technologies.
Open RAN is a mobile wireless protocol that allows for the interoperability of devices, allowing telecommunications companies to forgo relying on proprietary technologies from companies deemed a threat to national security, such as Huawei and ZTE.
The NTIA is currently fielding comments on how it should craft a $1.5 billion program spawned by the Chips and Science Act that seeks to explore alternatives to wireless equipment.
Last month, the United States, United Kingdom, Australia, and Canada signed onto a commitment to “ensuring the security and resilience of our telecommunications networks, including by fostering a diverse supply chain and influencing the development of future telecommunications technologies such as 6G.
“Collectively, we recognize that open and interoperable architectures are one way of creating a more open, diverse and innovative market,” a collective statement said.
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