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Broadband Mapping & Data

Broadband Mapping Coalition Seeks to Bring Openness Back to Internet Data

The coalition will play a crucial role in broadband data as government implements the largest expenditure of broadband funds.

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Photo of Dustin Loup of the National Broadband Mapping Coalition

June 17, 2022 – Non-profit organizations and academic researchers seeking to ensure the openness and transparency of broadband data collection efforts have created an organization, the National Broadband Mapping Coalition, seeking to gather resources on data and mapping.

Shepherded by the Marconi Society, this National Broadband Mapping Coalition has filed comments before the Federal Communications Commission and is ramping up its efforts to be a leading voice for open and transparent broadband data.

The group is led by Dustin Loup, of the public interest group Marconi Society. Loup has been actively involved in the internet governance and policy space for years. Together with Measurement Lab (which is led by Lai Yi Ohlsen), a non-profit group that has been collecting broadband speed data since 2008, these two organizations are poised to promote the vital role of open broadband data as the U.S. Commerce Department implements the largest expenditure of federal broadband funds in history.

Join Broadband Breakfast’s Drew Clark in Friday’s Broadband.Money Ask Me Anything! with Lai Yi Ohlsen and  Dustin Loup, on June 17, 2022, at 2:30 p.m. ET.

Why we need open broadband data

In a recent piece on Broadband.Money, Sarah Lai Stirland details the importance of actual speed data in challenging existing Federal Communications Commission broadband data:

  • If you click on the census blocks around Newcastle in Broadband Money’s online map, you’ll see that the Federal Communications Commission data shows the blocks as “served” because at least one location has access to internet service of 1000 Mbps symmetrical service. That information is self-reported data from the form 477 that the FCC requires internet service providers to provide.Speed tests from Ookla and the non-profit M-Lab, however, indicate that that census block is, at the very least, “underserved” by the standards established by federal legislation such as the American Rescue Plan Act and the Infrastructure, Investment and Jobs Act. M-Lab says that average internet speeds in the area are 22 Mbps * 5 Mbps and Ookla reports 63 Mbps * 6 Mbps.

Lai Stirland’s profile of Ohlsen and Loup also discusses her skills in computer science and project management, and Loup’s history of involvement in the internet by the Arab Spring.

On a personal level, I’ve been a strong advocate of the importance of public and open broadband data for more than 15 years. See “U.S. broadband infrastructure investments need transparency,” ArsTechnica, February 10, 2009. That op-ed recounts our efforts to obtain FCC Form 477 data in 2006 and 2007, followed by founding BroadbandCensus.com in January 2008 to crowdsource the collection of broadband speed and availability data.

But this was superseded by the National Broadband Map, version 1.0, launched in February 2011. In that first national broadband map, State Broadband Initiatives (like the Partnership for a Connected Illinois) played a primary role in the collection of provider data about broadband availability.

But that national broadband map failed for two reasons:

  • Everyone in a census block was considered “covered” if one person in a census block was “covered,” or served with 25 Mbps * 3 Mbps broadband.
  • Broadband speeds were self-reported by providers, and there was limited fact-checking, or crowdsourcing, of actual broadband speeds.

Broadband mapping is about to become one of the most central issue in the rollout of the Infrastructure Investment and Jobs Act. Without the crucial check of open and public data, broadband mapping runs the risk of falling victim to the same challenges of the last decade.

Who is the National Broadband Mapping Coalition?

The National Broadband Mapping Coalition lays out the problem, and the solution, extremely well on its web page – which is worth quoting at length:

  • U.S. policymakers, advocates, and researchers need access to more comprehensive and reliable data on broadband coverage in order to solve the digital divide. The data currently available is insufficient and often misleading. Through a partnership with leaders who value transparent, peer-reviewed, open data, we’re innovating a new approach to mapping broadband network analytics that will help stakeholders gain data-driven insight into this critical issue.
  • The Problem
    Millions of U.S. residents live without adequate broadband access. While the FCC collects self-reported broadband coverage data from Internet Service Providers (ISPs), that data is often inaccurate and incomplete, and does not offer a detailed, granular picture of connectivity and affordability gaps. Without more complete data, localities face barriers in making their case for securing state and federal funding that is intended to address these digital divides.We believe transparent measurement standards based on new and existing open-source and openly verifiable methodologies are necessary to provide communities with the tools they need to collect data on connectivity speeds, pricing, and availability.State, local, and U.S. Governments restrict data collection and/or sharing for a variety of reasons, resulting in the inability to provide full transparency. The work of the National Broadband Mapping Coalition is intended to strengthen government broadband initiatives and provide the public with much-needed performance information….
  • Coalition
    We have convened a national coalition of leaders in digital inclusion, technology, research, and policy. Responding to an increased focus on broadband adoption and measurement at the federal level, as well as the continued failure to consistently and verifiably map existing broadband infrastructure, performance, and value, this coalition aims to establish best practices and enable communities, governments, and individuals to access information they need….

In addition to the Marconi Society and M-Lab, other charter partners of the coalition include Google (which has supported M-Lab since its launch), the Internet Society, the Institute for Local and Self-Reliance, and X-Lab. Read more about its vision and mission.

See also:

Community Crowdsourcing Efforts Essential to Accessing Federal Broadband Funding

Ten Years After the Beginning of Broadband Data Collection Efforts, M-Lab Gathers to Celebrate,” Broadband Breakfast, August 8, 2018

M-Lab Celebrates 10 Years of Broadband Speed Tests, Discusses Work with Schools and Libraries,” Broadband Breakfast, August 16, 2018

Priorities for open broadband data research

Rather than creating one more map, the National Broadband Mapping Coalition is beginning to bring a greater clarity around the importance of open and transparent data for broadband.

In its recent filing at the FCC, the coalition discussed the comparability of quality of service metrics, with a particular focus on the basic forms of measurement: download and upload speeds and latency. But they say,

  • Speeds and latency are common metrics many people are familiar with, but they are not the  only metrics of Internet performance that matter to the quality of service. Jitter, packet loss, and  bufferbloat (latency under load) each have a direct impact on actual experience of Internet  users. When any of these metrics are performing poorly, it can be especially detrimental to the  performance of real-time applications that support activities, such as a telehealth appointment,  job interview, virtual classroom participation, or meeting a new grandchild from thousands of  miles away. These impacts on the quality of experience can occur regardless of the bandwidth.  Additional quality of service metrics such as network uptime and the mean repair time to restore  access are important metrics.  The Coalition recommends that the Commission takes steps to identify a set of measurable  quality of service indicators, including but not limited to those described in these comments.

No one said that broadband mapping was going to be easy. The more rocks that you turn over, the more dirt that you find. But the easiest way to improve and to course-correct is to be scientific. And that starts with open and transparent data.

Learn more by joining Broadband Breakfast’s Drew Clark in Friday’s Broadband.Money Ask Me Anything! with Lai Yi Ohlsen and  Dustin Loup, on June 17, 2022, at 2:30 p.m. ET.

Breakfast Media LLC CEO Drew Clark is a nationally respected U.S. telecommunications attorney. An early advocate of better broadband, better lives, he founded the Broadband Census crowdsourcing campaign for better broadband data in 2008. That effort became the Broadband Breakfast media community. As Editor and Publisher, Clark presides over news coverage focused on digital infrastructure investment, broadband’s impact, and Big Tech. Under the American Recovery and Reinvestment Act of 2009, Clark served as head of the Partnership for a Connected Illinois, a state broadband initiative. Now, in light of the 2021 Infrastructure Investment and Jobs Act, attorney Clark helps fiber-based and wireless clients secure funding, identify markets, broker infrastructure and operate in the public right of way. He also helps fixed wireless providers obtain spectrum licenses from the Federal Communications Commission. The articles and posts on Broadband Breakfast and affiliated social media, including the BroadbandCensus Twitter feed, are not legal advice or legal services, do not constitute the creation of an attorney-client privilege, and represent the views of their respective authors.

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Broadband Mapping & Data

Jeff Miller: Tools to Manage the Next-Generation Network Buildouts

Service providers that use GIS applications are able to reduce design time by 80 percent.

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The author of this expert opinion is Jeff Miller, Synchronoss Technologies CEO.

Today’s digital world is driving the insatiable need for fiber networks and connectivity, thus the thrust for widespread broadband buildouts and deployments worldwide. Broadband connectivity is the heartbeat for mobility, cloud applications, voice, video, and social media, not to mention home automation, IoT, and smart cities. As a result, service providers and operators are investing heavily in infrastructure, claiming their 5G networks are the largest or fastest or most reliable.

Initiatives like the Rural Digital Opportunity Fund are aimed at bridging the digital divide and fast-tracking investment to deploy high speed fixed broadband service to rural areas and small businesses that lack it. The Federal Communications Commission’s $20.4 billion program requires that networks stand the test of time by prioritizing higher network speeds and lower latency.

A key element in the implementation of RDOF-backed projects is broadband mapping. The Federal Communications Commission is in the process of updating its current broadband maps with more detailed and precise information on the availability of fixed and mobile broadband services. The Broadband Deployment Accuracy and Technological Availability Act, signed into law in March 2020, requires the FCC to change the way broadband data is collected, verified, and reported

As carriers build, expand, and upgrade their fiber network infrastructure, a great deal of planning is required, along with documenting the intricacies of design and engineering processes.

Streamlining and automating network planning and design processes through software can deliver accurate and timely network info for service providers, increase efficiency, and create opportunities for reducing costs.

GIS based systems are replacing volumes of paper, and outdated static CAD, Excel and Vizio files. They offer sophisticated tools to manage all aspects of network design and infrastructure management. Working with many service providers that use GIS applications, they are able to reduce design time by 80 percent and drastically cut other capital expenditures.

Automation is key

Having to rely on a system of manual processes to manage the fiber network makes it increasingly difficult to scale. Fortunately, with the introduction of automation into the network management process by utilizing an accurate physical network inventory in addition to geographic information system mapping, scalability becomes a much easier task.

Continuous planning and engineering tasks can ultimately become automated through software implementation. Automating network fiber management creates significant business value by shifting a service provider’s approach from reactive to proactive. A comprehensive and updated database for network architecture quickly allows for scenario analysis and capacity planning. Sharing automated processes across different organizations becomes much simpler and improves collaboration while reducing errors. This can allow staff to shift their focus to more pressing operational activities thus making the network more reliable.

Integration between different systems

Whether it is your enterprise GIS or outage monitoring system, it should be easy to interact with third-party systems to get the most out of the network data. Ideally, you should be able to receive an outage notification and use that location to track down the network and pinpoint the root cause to act and quickly resolve the situation before customers notice. This can help save time, money, and guarantee customer satisfaction.

Mobilize network data and increase field worker productivity

Utilizing a fiber networking and planning solution enables network information to be shared easily and quickly between the field and office to provide access to the information they need when they need it at any given time. Enterprise-wide access can provide timely and accurate network information for a wide range of communications service providers.

When it comes to service providers, expanded visibility into a network yields a greater overall awareness of the network. Automating third-party data exchange processes with accurate and up-to date inventory can optimize performance for field workers and guarantee customer satisfaction. Improved access to data can increase ROI by allowing cable locators and field techs to receive accurate confirmation before they arrive at a job. In the end, there will be fewer mistakes which ensures happier customers.

The right tools can result in improved scalability, reduced time to revenue, lower operational costs, and actionable insights that can be gleaned from network data.

Jeff Miller serves as President and CEO of Synchronoss Technologies. He previously served as President for IDEAL Industries Technology Group, following a 16-year experience with Motorola Mobility where he was Corporate Vice President of North America. Miller also serves on the Board of 1871, Chicago’s largest start-up incubator, and on the non-profit Boards of Aspire Chicago and Junior Achievement. This article is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views reflected in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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Broadband Mapping & Data

States Face Roadblocks in Challenge Processes, FCC Tries to Facilitate

The BEAD timeline looms large for many who worry that two months is insufficient time to correct the map.

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Photo of Kirk Burgee, chief of staff for the FCC's Wireline Competition Bureau

WASHINGTON, November 30, 2022 – As state broadband offices scramble to submit challenges to the national broadband map, the Federal Communications Commission is working to provide much-needed resources to help stakeholders through the often-opaque challenge processes.

The FCC’s new broadband map, released in November, provides location-level data of broadband availability nationwide. The map is comprised primarily of two datasets: a list of all broadband serviceable locations – the “fabric” – and provider-submitted availability data. The accuracy of both can be challenged by the public through designated processes.

The FCC has endeavored to create a consumer-friendly challenge-process, said Kirk Burgee, chief of staff for the Wireline Competition Bureau. “We do try to make the process as flexible and accessible as it can be consistent with getting effective challenges and resolving them correctly,” he explained.

Burgee spoke at an FCC webinar held Wednesday to demystify the fixed-availability bulk-challenge process.

The FCC’s availability data will largely determine the distribution of the $42.45 billion Broadband Equity, Access, and Deployment program among the states. The National Telecommunications and Information Administration, the subdivision of the Department of Commerce which administers the BEAD funds, has advised the public to submit challenges by January 13, 2022, to ensure they are considered for BEAD grants – scheduled to be announced in June.

The immediate stakes of accurate mapping

If the FCC’s data is inaccurate when the NTIA calculates the allocations, some states could be shorted on badly needed funding. Some industry players say the map is concerningly inaccurate, and others say the FCC’s challenge processes may prove prohibitively complex.

Georgia has yet to submit fabric challenges, although it intends to, wrote Joshua Hildebrandt, the state’s director of broadband initiatives, in correspondence with Broadband Breakfast.

“So far, we have encountered a number of hurdles that have made a quick challenge submission difficult to do,” Hildebrandt explained. “Georgia is fortunate to have a considerable amount of data, which helped us create one of the nation’s first public statewide address-level broadband service maps.

“However, even with all of this applicable data in-house,” he added, “The FCC’s process for challenging fabric locations on a one-by-one basis still requires substantial effort and time.”

“The fabric is an enormous challenge, but we are very disappointed in the quality of the fabric and, more importantly, the insistence on using it and moving forward,” David Lukens, Connecticut’s broadband-mapping coordinator, told Broadband Breakfast.

“The FCC’s burdensome challenge process incentivizes…challenges focused only on potential BEAD project area,” he added.

Several state broadband officials told Broadband Breakfast that they have, by necessity, thus far submitted fabric challenges primarily for unserved areas, leaving the FCC’s data for numerous locations in better-served areas uncorrected. Some say, however, that they will submit additional challenges going forward.

The challenge process may work, but some say time is running short for BEAD

Spokespeople for the FCC and CostQuest have routinely acknowledged the errors in the map’s first draft and urged stakeholders to submit challenges to correct them. Some experts, including Scott Wallsten of the Technology Policy Institute, say inaccuracies are inevitable, but the challenge process will largely ameliorate them in time.

The BEAD timeline looms large for many who worry that less than two months – the interval between the map’s November release and January 13 – is insufficient time to correct the map. And like any massive undertaking, smaller entities struggle to keep up.

Kansas’ broadband director, Jade Piros de Carvalho, told Broadband Breakfast her small team lacks the bandwidth to submit a bulk challenge at all. Piros de Carvalho has encouraged her fellow Kansans to submit their own challenge. “Currently the FCC shows KS at about 5 percent unserved. We are more likely closer to 15 percent unserved, and that difference will have a direct negative impact on the dollars we receive,” she wrote Monday.

Maine will take a multi-stakeholder approach that will mobilize communities and regional partners, Andrew Butcher, president of the Maine Connectivity Authority, told Broadband Breakfast. In addition, the state itself plans to submit bulk-availability and fabric challenges by January 13, Butcher said.

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Broadband Mapping & Data

Right Track or Wrong Track on Mapping? Panel 2 at Digital Infrastructure Investment

Panel 2 video. Join the Broadband Breakfast Club to watch the full-length videos from Digital Infrastructure Investment.

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Video from Panel 2 at Digital Infrastructure Investment: Moderated by David McGarry, Reporter, Broadband Breakfast, with Bryan Darr, Executive Vice President of Smart Communities, Ookla, Mike Conlow, Director of Network Strategy, Cloudflare, and Jim Stegeman, President, CostQuest Associates.

For a free article summarizing the event, see ‘It Is a Concern’: FCC Contractor Responds to Commercial Conflict Concerns Over Map Challenge Process: CostQuest’s CEO said states need to look at their vendors if they pose a problem challenging FCC map data, Broadband Breakfast, November 17, 2022

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