Digital Inclusion
Federal Government Must Collect More Granular Data on Minorities to Aid in Initiatives
Discussion on the “data gap” comes as the nation tries to connect the unserved and underserved.

WASHINGTON, August 31, 2022 – In order to serve the needs of all Americans, the federal government must gather and act on more granular data on underrepresented minority groups that have been historically overlooked in the data-gathering process, said Denice Ross, the White House’s chief data scientist.
Ross argued at an online event hosted by the Center for Data Innovation on Tuesday that many minority groups – including African Americans, Native Americans, the disabled, and the LGBT community – are disadvantaged by the “data divide,” a term which refers to disparities in the amount and quality of available data on various groups.
Ross was citing a report issued earlier this year by the Equitable Data Working Group, a task force created by President Joe Biden earlier this year, which said policymakers are often unable to perceive or ameliorate problems facing minority communities if data on those communities are unavailable or insufficiently disaggregated. Disaggregated data, the report says, is “data that can be broken down and analyzed by race, ethnicity, gender, disability, income, veteran status, age, or other key demographic variables.”
The report recommends a federal data collection strategy that safeguards privacy and facilitates analysis of “the interconnectedness of identities and experiences,” or how individuals’ various minority-group identities compound the societal disadvantages they face. The report also advocates the creation of “incentives and pathways” promoting minority representation in the data collection process.
The recommendations come as the broadband industry and federal agencies try to improve knowledge of where there are unserved and underserved areas for broadband connectivity and to take action to improve digital literacy. The Illinois Broadband Lab and other state broadband offices, for example, implement a community-up approach to data gathering. Direct community involvement provides data insights that help states deliver coverage to in-need communities, officials say.
In the panel discussion that followed Ross’s opening remarks, experts and academics agreed that community outreach is a necessary step in closing the data divide. Dominique Harrison, director of bank Citi Ventures’ Racial Equity Design and Data Initiative, said that some in the African American community view data collection with skepticism.
Christopher Wood, executive director of LGBT Tech, argued that the passage of a federal privacy standard is a critical step toward establishing trust in government data collection. The most recent attempt to pass a national privacy regime, the American Data Privacy and Protection Act, was approved by the House Committee on Energy and Commerce last month.
Digital Inclusion
Broadband Association Argues Providers Not Engaged in Rollout Discrimination
Trade group says telecoms are not discriminating when they don’t build in financially difficult areas.

WASHINGTON, September 18, 2023 – Broadband association US Telecom sent a letter to the Federal Communications Commission last week saying internet service providers don’t build in certain areas because it is financially difficult, not because they are being discriminatory.
The FCC proposed two definitions of digital discrimination in December 2022: The first definition includes practices that, absent technological or economic constraints, produce differential outcomes for individuals based a series of protected characteristics, including income, race, and religion. The second definition is similar but adds discriminatory intent as a necessary factor.
“To make business determinations regarding capital allocation, an ISP must consider a host of commercially important factors, none of which involve discrimination,” said the September 12 letter from USTelecom, which represents providers including AT&T, Verizon, Lumen, Brightspeed, and Altafiber.
“As the Commission has consistently recognized, such deployment is extremely capital-intensive…This deployment process is therefore subject to important constraints related to technical and economic feasibility” added the letter.
US Telecom explained that ISPs’ will choose to invest where they expect to see a return on the time and money they put into building broadband.
The association added that factors like population density, brand reputation, competition and the availability of the providers’ other services all go into deciding where broadband gets deployed.
“The starting point of the Commission’s approach to feasibility should be a realistic acknowledgement that all ISPs must prioritize their resources, even those that invest aggressively in deployment,” added the letter.
The association also highlighted the fact that it hopes to see as little government intervention in broadband deployment activity as possible, a concern that has been echoed by lobbyists before.
“Rather than attempting to use Section 60506 to justify taking extra-statutory intrusive actions that could paradoxically undermine ongoing broadband investment, the Commission must enable ISPs to make decisions based on their own consideration of the kinds of feasibility factors discussed above” read the letter.
Section 60506 of the Infrastructure, Investment and Jobs Act says that the FCC may implement new policies to ensure equal access to broadband.
The FCC is also looking to develop guidelines for handling digital discrimination complaints filed against broadband providers.
USTelecom said that ISPs should be allowed to demonstrate financial and logistical concerns as a rebuttal to those claims, in addition to disclosing other reasons for directing investment elsewhere to demonstrate non-discriminatory practice.
Reasons for investment elsewhere would include rough terrain, low-population density, MTE owners not consenting to deployment, zoning restrictions, or historical preservation review.
“To aid in the success of the Infrastructure Act and facilitate equal access, the Commission must continue to foster an environment conducive to ISP investment in the high-speed broadband infrastructure that Congress rightly views as central to our connected future,” concluded the letter.
Digital Inclusion
FCC and HUD Partner to Promote Internet Subsidies for Housing Assistance Recipients
The effort is aimed at raising awareness about federal internet subsidies among housing assistance recipients.

WASHINGTON, August 18, 2023 – The Federal Communications Commission and the Department of Housing and Urban Development announced on Monday a partnership to promote the Affordable Connectivity Program to people receiving federal housing assistance.
The promotion efforts will include promoting the FCC program at public housing properties, joint enrollment events, and increased collaboration on messaging campaigns.
HUD Secretary Marcia Fudge touted the agency’s partnership with the FCC at a community event in Seattle, Washington, and encouraged residents to sign up.
The announcement comes a month after the launch of White House’s “Online for All” campaign, an effort to raise nationwide awareness of the ACP.
Part of the Infrastructure, Investment and Jobs Act, the ACP monthly discounts on internet service of between $30 for low-income American and $75 for Tribal residents.
The $14 billion program is serving more than 20 million households as of August 14, roughly a quarter of whom had no internet access at all prior to receiving ACP benefits.
A monitoring tool developed by the Institute for Local Self-Reliance, a community advocacy group, estimates that $6.3 billion in ACP funds have been used up.
The remaining $7.7 billion is expected to dry up in 2024. Lawmakers have called for funding increases, citing the racial divide in internet access – 71% of Black households and 65% of hispanic households have broadband access, compared to 80% of white households – that could worsen in the absence of ACP discounts.
The Information Technology and Innovation Foundation, a nonpartisan think tank, released in July a report calling for Congress to eliminate old broadband subsidies that have been rendered redundant by the $42.5 billion BEAD program and divert the funds to the ACP.
“Public energy and time in this space would be much better served fine-tuning and scaling digital inclusion efforts than being obligated to lobby for a program whose continuation should be a no-brainer,” wrote Joe Kane, director of broadband and spectrum policy at the ITIF and author of the report.
Digital Inclusion
Affordable Connectivity Program Tools Show One in Four Applicants Newbies
Data reveal the program’s benefit is reaching the lowest income households

WASHINGTON, August 18, 2023 – Roughly a quarter of applicants to the Affordable Connectivity Program did not previously have internet connection at home, said panelists at the National Digital Inclusion Alliance’s webinar on August 11.
Describing the statistic as a “surprising” revelation, Katherine Aquino, a data analyst at the nonprofit EducationSuperHighway, drew attention to her organization’s data tool, which tracks participation in the ACP – a program designed to provide monthly internet bill discounts of $30 and $75 to low-income Americans.
John Horrigan, senior fellow at the nonprofit Benton Institute for Broadband & Society, nodded to the data, adding that Benton’s ACP Enrollment Performance Tool also found the same implication.
The tool indicates a positive association between poverty level and ACP enrollment, meaning the poorest zip codes have some of the highest ACP participation rates, he explained.
“This should be good news for policy makers,” added Horrigan. “It means the benefit is reaching the target population the policymakers have in mind.”
The Federal Communications Commission announced on Monday that about 20 million households have enrolled in the ACP, which accounts for nearly half of the total eligible households. The agency also emphasized its ongoing outreach efforts to encourage a higher number of registrations for the program.
However, an enrollment uptake does not necessarily translate to good news.
Another ACP data monitoring tool developed by the advocacy group Institute for Local Self-Reliance paints a somewhat grim picture, estimating that as of August 2023, only approximately $6.3 billion in ACP funds remain out of the initially allocated $14 billion.
Experts have also predicted the ACP will run out of funding in early 2024, depending on how fast new households would sign up for the program.
“There’s still maybe 63% of the ACP eligible households that are still not benefiting from a potentially $360 federal benefit that they could be receiving,” said Aquino.
Meanwhile, ACP’s future seems to hang in the balance as numerous calls for funding replenishment have met with a lack of response from the halls of Congress.
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