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Speed Not Only Attribute Consumers Looking for in Future Broadband Services, Experts Say

’The industry needs to get off its speed fixation.’

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WASHINGTON, June 29, 2023 – The future of broadband should not be viewed with only speed in mind, but other attributes that consumers are increasingly looking for, said panelists at a Broadband Breakfast Live Online event Wednesday. 

Network attributes like reliability, in-home Wi-Fi, resiliency, security and latency will play an increasingly important role in consumer demand, said Jason Livingood, vice president of technology policy, products and standards at cable company Comcast. 

“The industry needs to get off its speed fixation,” agreed Dan Grossman, senior analyst at semiconductor analyst TechInsights. “Fiber wins on reliability, latency, consistency, and brand image.” He argued that providers should be using those metrics for brand positioning rather than speed claims, as it is no longer “all about speed.” 

“Who needs [multiple Gig speeds]? Who could possibly use it?” said Grossman. Most people who buy these speeds are “wasting their money,” he argued. 

Photo of Dan Grossman

Nokia rolled out a 25-gigabit symmetrical PON in January. A PON service can support multiple clients from a single router by splitting a fiber-optic strand from an optical line terminal. It differs from an active optical network which dedicates each end user their own fiber line by an electrically charged switcher that manages the signal distribution from the fiber line to service the end destinations. 

Despite Nokia representatives claiming that deploying 25G PON is ideal for providers that want to provide customers with 10G or higher speeds and ensure future applications will be supported by their networks, Grossman argued that it will be years before 25-gig services are needed.  

American providers are ahead of global efforts on deploying XGS-PON which delivers 10G symmetrical speed, said Grossman. He predicts that 10G will be the solution to small business and residential fiber for the foreseeable future. 

Although household internet traffic continues to grow, the annual rate of growth is slowing, claimed Grossman. This means that there is an expanding gap between what consumers pay for and what they will need and use, he claimed. 

“Increasing capacity was a proxy for improving the quality of the customers” for several decades, said Livingood. He claimed that the country is at the point of diminishing returns for extremely high-capacity levels.

Our Broadband Breakfast Live Online events take place on Wednesday at 12 Noon ET. Watch the event on Broadband Breakfast, or REGISTER HERE to join the conversation.

Wednesday, June 28, 2023 – The Future of Ultra High-Speed Connectivity

Over the last several years, rapid technological advances have brought dramatic increases to home internet speeds. Fiber-to-the-home is often heralded as the gold standard for fast, future-proof broadband. How are fiber technologies evolving to adapt to ever-higher capacity? What about alternative technologies besides fiber, both wire-based and wireless? How are these technologies supplementing the fiber-driven future of ultra high-speed connectivity?

Panelists

  • Gary Bolton, President and CEO, Fiber Broadband Association
  • Jason Livingood, Vice President of Technology Policy, Products and Standards, Comcast
  • Dan Grossman, Senior Analyst, TechInsights
  • Drew Clark (moderator), Editor and Publisher, Broadband Breakfast

Panelist resources

Gary Bolton serves as president and CEO of the Fiber Broadband Association — the largest trade association in the Americas dedicated to all-fiber-optic broadband. With more than three decades in the telecom industry, Bolton joined the Fiber Broadband Association as president and CEO in 2020 after serving on the association’s board as vice chairman, treasurer and vice chairs of public policy and marketing committees. Prior to taking the leadership role at the Fiber Broadband Association, Gary spent 11 years at ADTRAN serving as vice president of global marketing and government affairs. Gary has been highly involved in Washington, particularly on FCC and Congressional proceedings and international trade issues.

Jason Livingood serves as vice president of technology policy, products and standards at Comcast. As part of this role, he coordinates Comcast’s efforts to develop open standards, spur research and development by leading the Comcast Innovation Fund and engaging with universities around the world, apply research and standards to initiate new network and services’ concepts, and engage with governments, regulators and other external key stakeholders. Jason joined Comcast in 1996 to help the company launch high-speed Internet services and has also been instrumental in the creation and launch of Comcast’s business class internet services, Xfinity Voice, Xfinity Home and Xfinity WiFi.

Dan Grossman has a wealth of expertise in fixed networks, both as an industry analyst and as a technologist. His engineering background and mindset combined with his business acumen gives him unique insight into the interplay between use cases, technology, and business strategy. At TechInsights, his focus is on research and client services in the fixed services and equipment market, including fiber-to-the-premises, fixed wireless access and optical networks, from both the service provider and vendor perspectives. Prior to TechInsights, Dan was principal at his consulting firm, NetAccess Futures, a contributing analyst at Heavy Reading and an associate at Interisle Consulting Group.

Drew Clark (moderator) is CEO of Breakfast Media LLC. He has led the Broadband Breakfast community since 2008. An early proponent of better broadband, better lives, he initially founded the Broadband Census crowdsourcing campaign for broadband data. As Editor and Publisher, Clark presides over the leading media company advocating for higher-capacity internet everywhere through topical, timely and intelligent coverage. Clark also served as head of the Partnership for a Connected Illinois, a state broadband initiative.

Image by SerPhoto/Adobe Stock used with permissio

WATCH HERE, or on YouTubeTwitter and Facebook.

As with all Broadband Breakfast Live Online events, the FREE webcasts will take place at 12 Noon ET on Wednesday.

SUBSCRIBE to the Broadband Breakfast YouTube channel. That way, you will be notified when events go live. Watch on YouTubeTwitter and Facebook.

See a complete list of upcoming and past Broadband Breakfast Live Online events.

Contributing Reporter Teralyn Whipple, who joined Broadband Breakfast in 2022, studied marketing at Brigham Young University. She has reported extensively on broadband infrastructure, investments and deployment. She has also headed marketing campaigns for several small companies.

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Fiber

The High Cost of Fiber is Leading States to Explore Other Technologies

If the state chose to solely install fiber, underserved communities would be left out, said state broadband leaders.

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Photo of Sandeep Taxali of New Mexico, Kaiti Saunders of Verizon, Edyn Rolls of Oklahoma and Brian Newby of North Dakota (left to right)

WASHINGTON, November 17, 2023— The high cost of fiber installation has led states to pursue hybrid fiber models to ensure rural and underserved communities have access to the internet.

Speaking at the U.S. Broadband Summit here on Thursday, state broadband officials expanded on the challenges they face in ensuring broadband deployment.

Sandeep Taxali, broadband program advisor with the New Mexico Office of Broadband Access, said that New Mexico’s $745 million allocation under the Broadband Equity, Access and Deployment program falls short of the $1.3 to 2.5 billion that the state would need for full fiber deployment.

If the state chose to solely install fiber, underserved communities would be left out, he said.

“We want to lead with fiber but we also recognize that advanced fixed wireless and hybrid fixed wireless and fiber and satellite have a seat at the table for the very high cost remote areas where fiber is just going to not allow us to get the mission done,” Taxali said.

Jade Piros, director of Kansas Office of Broadband Development said her state is likely chosing to do 75% fiber model and 25% other technologies. Uncertainty of the cost from broadband providers make it difficult to have a standard cost calculation.

“We have to get everybody connected, and that’s why we require a lot of flexibility in shifting our expectations and the willingness to work closely with providers and be responsive to what they’re telling us,” Piros said.

Edyn Rolls, director of broadband strategy at the Oklahoma Broadband Office, expressed optimism that all of the underserved residents in her state would be reached, despite having what she said was an estimated $500 million shortfall.

“We will find the technologies that are going to be less expensive and achieve the needed model,” Rolls said. “We are trying to reach universal access. That is the goal.”

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Fiber

In New York City, Sharing Broadband Infrastructure Takes on a New Dimension

Panelists from Stealth Communications and Sidewalk Infrastructure Partners addressed operational and financial broadband

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At VON: Evolution, Drew Clark, Joe Plotkin of Stealth, and David Gilford of Sidewalk Infrastructure Partners (left to right)

NEW YORK, November 6, 2023 – Expanding competitive broadband infrastructure in New York City is challenged by aging conduit access and difficulties attaching fiber lines to utility poles, experts said at a panel discussion here on Thursday.

Register for Digital Infrastructure Investment in Washington on December 5, 2023!

In a discussion called “Building Beyond BEAD,” a reference to the Broadband Equity, Access and Deployment grant program at VON Evolution, a tech and telecom summit, panelists highlighted the critical role of funding for digital infrastructure investment.

Joe Plotkin, business development director for New York fiber provider Stealth Communications, explained how the city’s underground conduit system dates back to the 1880s. This legacy infrastructure helps new entrants like Stealth run fiber by providing conduit access through an established system long occupied by incumbents like Verizon and Altice.

Above ground, pole attachment policies also stymie broadband competition, according to David Gilford, head of policy and strategic partnerships at Sidewalk Infrastructure Partners, a company that builds technology-enabled infrastructure, backed by institutional investors including Alphabet.

Gilford advocated for greater sharing of “scarce” pole real estate among competitive carriers looking to deploy fiber and wireless infrastructure.

Plotkin and Gilford explored these challenges at a panel organized and moderated by Broadband Breakfast CEO Drew Clark at VON Evolution. They examined how private capital can help bridge broadband gaps as an alternative to, or extension beyond, government funding programs like the $42.5 billion BEAD initiative.

While BEAD will expand service to unserved and underserved areas, Plotkin noted it may have limited impact in locations deemed served. He gave the example of old apartment buildings in New York City that lack modern wiring, leaving residents with poor broadband options.

Gilford explained companies like SIP make investments in physical infrastructure like shared radio access networks and other wireless components. But his company does not build the lower-level fiber networks itself, instead partnering with both municipalities and private providers like Stealth.

Plotkin emphasized fiber remains the “gold standard” for reliable, high-capacity broadband versus other technologies like satellite. But innovations are still needed in running fiber the “last 50 feet” into residences and businesses, including affordably wiring older apartment buildings.

The panelists named immersive extended reality environments, two-way video calling, cloud computing and connected vehicles as emerging applications dependent on robust fiber and wireless networks.

Editor’s note: Sidewalk Infrastructure Partners makes investments in physical infrastructure like shared radio access networks and other wireless components, but does not actually invest in fiber routes or cell towers, as was stated in a prior version of this story. Additionally, SIP is not best described as a venture capital spin-off of Google, but as a technology-enabled builder of infrastructure backed by institutional investors including Alphabet. The story has been corrected.

Register for Digital Infrastructure Investment in Washington on December 5, 2023!

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Expert Opinion

Bill Long: How Middle Mile Investments Close the Digital Divide

Internet for all: Zayo’s mission to connect what’s next.

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The author of this Expert Opinion is Bill Long, Chief Product Officer at Zayo

Over four million children couldn’t access the internet for online learning during the pandemic. Currently, 42 million Americans lack broadband access, creating a major barrier to opportunity for U.S. families impacted economically, educationally and socially.

Growing up in an underserved area, I witnessed the transformative power of connectivity and its potential to uplift communities. As Zayo’s Chief Product Officer, I am passionate about utilizing technology to connect people and businesses. My role involves leading the company’s product strategy and roadmap, with a strong focus on developing innovative products and services that expand internet access. Through our recent funding from the National Telecommunications and Information Administration Middle Mile Grant Program, Zayo is taking decisive steps to connect communities and pave the way for a more inclusive and connected future. I’m proud to be a part of this effort.

Zayo’s transformative middle-mile projects

The $92.9 million in funding represents a major milestone in our commitment to closing the digital divide. With these funds, we plan to undertake three projects extending network infrastructure across eight states and over 2,100 route miles. These projects have been carefully selected based on needs-based criteria, such as current broadband speeds, rural and socio-economic indicators, to ensure we can significantly affect marginalized communities. Fiber is the foundation for broadband for all. Connecting these regions can bridge the technological gap and create a pathway for better economic prospects and educational resources.

Oregon-California-Nevada Project

The first project aims to build a high-capacity fiber route spanning over 622 route miles — or fiber optic cables linking locations along a specific route — to connect communities in Oregon, California and Nevada. Our primary goal is to connect these underserved communities and benefit households, businesses and anchor organizations in Oregon, California and Nevada.

El Paso to Dallas Project

Our second project involves constructing a high-capacity, middle-mile fiber route stretching over 644 miles to establish broadband in rural areas across Western Texas, from El Paso to Dallas. These areas currently lack fiber networks with the capacity to serve entire rural communities.

Dallas to Atlanta Project

The third project focuses on creating additional network connectivity exit ramps along our existing unique, five-state route between Dallas, Texas and Atlanta, Georgia, covering 822 route miles.

Network connectivity exit ramps are crucial access points and off-ramps for data traffic, facilitating seamless connections and providing enhanced flexibility to customers. By optimizing network efficiency and streamlining data transfers, they lead to improved user experiences and higher performance for businesses across industries. These exit ramps add value by meeting evolving digital demands and solidifying Zayo’s position as a leader in innovative, future-ready network solutions.

We targeted these areas in particular because the median broadband access speed is at or less than 100 Megabits per second (Mbps) down * 25 Mbps up. We’ve observed that a significant percentage of the population in these regions falls under the federal poverty rate, and many school districts have a high level of participation in the national school lunch program. Additionally, 36 schools are within 1,000 feet of the fiber routes, meaning they’ll benefit from improved connectivity, enabling them to access essential online resources, support remote learning initiatives and enhance educational opportunities for students and faculty alike.

​​Connecting communities one project at a time

Zayo’s middle-mile mission is built on partnerships with government entities and local ISPs. These collaborations foster economic growth within the state and ensure broadband connectivity for underserved areas. Our strong relationships with local ISPs, cultivated over years of working together to interconnect on our network, allow us to identify and address the specific needs of each community. We are actively working with ISP partners and local broadband offices to identify other potential underserved areas.

Fiber is the perfect solution for connecting underserved areas because it is a long-lasting, reliable, scalable infrastructure asset. Fiber can connect the edge to the core and support a wide range of applications, including 5G, cloud computing and enterprise networking. With the support of our partners, we aim to foster a collaborative ecosystem around fiber, ensuring equal internet access for all communities and preventing them from becoming isolated broadband islands.

This funding is a step forward in our mission to help transform remote education, telemedicine and public safety communication. We understand that connectivity is both a technological endeavor and an essential tool for empowerment and economic development. Internet access is a fundamental right, and my mission is to provide reliable bandwidth to these communities, foster economic growth and level the digital playing field.

As Chief Product Officer at Zayo, Bill Long leads the company’s overall product strategy, financials, and roadmap. He has nearly two decades of experience in the telecommunications industry with expertise in interconnection and infrastructure services, enterprise and wholesale voice, and business and product development. Prior to joining Zayo, Bill served as senior vice president of product management and was responsible for the overall growth and profitability of Equinix Interconnection and was Voice President of Voice Services at Level 3 Communications. This piece is exclusive to Broadband Breakfast.

Broadband Breakfast accepts commentary from informed observers of the broadband scene. Please send pieces to commentary@breakfast.media. The views expressed in Expert Opinion pieces do not necessarily reflect the views of Broadband Breakfast and Breakfast Media LLC.

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