Expert Opinion
Josephine Bernson: The Customer Experience is About More Than Fiber
‘Listen to the customer’ is a fundamental pillar in gaining a satisfied customer.
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Expert Opinion
‘Listen to the customer’ is a fundamental pillar in gaining a satisfied customer.
Expert Opinion
The top cities for remote work all have something in common: fast internet speed and free connection spots.
Broadband Mapping & Data
The day the music stopped for rural America with the release of FCC’s “new” map.
Expert Opinion
ISP bonding solutions are the best option for business-grade, reliable, on-site internet connectivity.
Expert Opinion
Conservative podcasters were 11 times more likely than liberal podcasters to share claims fact-checked as false.
Expert Opinion
In a mesh network, individual devices act as both clients and routers, creating a decentralized digital ecosystem that can expand.
Europe
A new law presents an opportunity to reuse existing infrastructure for fiber broadband deployment.
Asia
South Korean courts have rejected attempts to mix net neutrality arguments into payment disputes.
Expert Opinion
Campus TikTok bans could have negative consequences for students.
Expert Opinion
There is a perennial policy debate over why the digital divide exists and what to do about it.
Broadband Mapping & Data
The data only became publicly available after the deadline passed.
Expert Opinion
If a determined CEO not beholden to Elon Musk were named, it’s still possible to turn this ship around.
Broadband Mapping & Data
The amount of funding to each state is based upon the FCC maps — which are clearly flawed.
Expert Opinion
Government funding should be invested in new, modern infrastructure that provides reliable broadband at a lower cost to more people.
Expert Opinion
Sleeper issue could derail a state’s ability to spend its broadband infrastructure allocation effectively
Expert Opinion
NFTs have represented everything from items collected within online games to pieces of art.