Posts Tagged ‘FCC Consumer and Governmental Affairs Bureau’

Study: Consumers Experience ‘Bill Shock,’ Unaware of High Cell Phone Fees

Broadband Updates, Broadband's Impact, FCC, Transparency, Wireless May 26th, 2010

WASHINGTON, May 26, 2010 – A survey released today by the Federal Communications Commission found that one in six mobile users has been surprised by their unexpectedly high cell phone bill, an experience referred to as “bill shock.”

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