FCC's Rosenworcel Wants to Address Consumer Pain Points

WASHINGTON, August 13, 2024 – Federal Communications Commission Chairwoman Jessica Rosenworcel Monday shared a notice of inquiry that would seek information on ways to improve provider service to phone, cable and broadband customers. 

The FCC's notice followed a White House announcement just hours before that launched its “Time is Money” campaign to crack down on ways corporations add excessive paperwork and hold times to consumers.