AI
AI Shakes up the Call Center Industry, But Some Tasks Are Still Better Left to Humans
While AI can handle routine tasks, it struggles with more intricate issues. Relying solely on AI can save money, but hurt customer satisfaction.
AI
While AI can handle routine tasks, it struggles with more intricate issues. Relying solely on AI can save money, but hurt customer satisfaction.
Rural
Was approved in a 72-28 vote Thursday; approach to rural broadband issues was not prominently discussed in hearings.
